Rodeway Inn Galax

We were disappointed in the condition of the hotel. The room appeared to be clean but didn't look like it was because of peeling paint, cracked floor tile, ugly caulking done around the top of the tub. Paint had peeled loose from above the exterior door extending out over the window and it appeared there was a water leak. The faucets were reversed on […] the shower and the sink. Sometimes during the shower the water would switch from hot to cold and took constant adjusting. Neither of the lights over the bed would work and the switch to on one side was completely was broken off. Lighting overall was poor. The building was badly in need of painting and repair. There were dirty stains from leaks on the concrete and trashy situations where grass and shrubs ought to be. An iron support post was nearly rusted in half. When we first saw the condition of motel and it was still early enough to find other lodging we called and ask to cancel and a person in the Phillipines told us it was too late that we had to cancel by 4:00 the previous day to avoid the penalty of a full night's cost. Also when we talked to the clerk on duty about cancelling he said he couldn't do it. We had to call the same number. We took pictures of the situation described about and will make them available. We were disappointed in the breakfast especially having to eat right next to the check out counter. There were only three tables with two chairs each. The people on duty were pleasant. Read more

Genuine Hotels.com guest review

When we first walked into the room it smelled like disinfectant (worse than any hospital I have ever been in) Had to open the door and turn on the fan to be able to handle the first hour of being in the room. Then we noticed the stains all over the carpets, cigarette burns on the sink, tub and the comforters (this was a non-smoking room) huge water […] bubble on the ceiling right over one of the beds and HUGE stains on the mattress and sheets that looked like blood stains, looked like a crime seen only thing missing was the crime scene tape!!!! Overall this room was disgusting! Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

There was no parking on the side of the hotel where our room was. We had to park on the other side and walk around. The clerk acted like I asked for his first born when I asked for a couple of extra pillows. Both of these issues are important to me as my husband is disabled. When we turned the heat on in the room it made such a racket we could not hear […] each other talk. The shower was just horrid. The spray was so fine and hard that it stung, and would not stay warm because the force of the water caused a "wind" with it. We were in a non-smoking room, yet, it smelled like smoke and there were cigarette burn holes in the bedding. Not impressed at all. I would not recommend this place to anyone. Read more

Genuine Expedia guest review

Red stained towels, no wifi, no cable, dirty room, stains on carpet and chairs, bed spread smelled like pee. I grew up in a Ghetto and even I found this place horrible. Oh and this place is in the ghetto, fyi.

Genuine Hotels.com guest review