Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
This guest did not leave a comment.Genuine Hotels.com guest review
"Picking up family at Ohare"
Was great except you need to offer free wi-fi we were Hilton members so were able to connect but this should be standard.Genuine Hotels.com guest review
"overall good"
Hotel was clean and staff friendly. Our front room remote didn't work however. Also there was a loud group for a wedding there that was blocking the elevators most of the first night we stayed. They didn't get in our way, but I see how they could have really upset othersGenuine Hotels.com guest review
"Cant beat this place...stay here alot!"
Travel a lot for sports with our teenage kids, and always try and stay at Embassy Suites. Cant beat the breakfast for a 15, and 16 year old, and adults get to enjoy the complementary managers reception. WINNER! This hotel was older version, but just as nice as the newer ones we have stayed in. Breakfast staff was awesome, rooms we great!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Hotel staff was friendly and welcoming. Breakfast was excellent. Will stay at this location again next yearGenuine Hotels.com guest review
"A great find!"
We really enjoyed the Embassy Suites. It was a great place to unwind after a long day with the kids.Genuine Hotels.com guest review
"great place to stay"
great hotel, personal are friendly and really polite, less than a minute to check you in and even faster to check out, only complaint will be the tv remote batteries were low but they immediately change it after i reported it, overall good experience i totally will come back.Genuine Hotels.com guest review
"Awesome"
Love the free breakfast and managers drinks at 530 to730Genuine Hotels.com guest review
"late check-in"
We required a late check-in. There was a sign up saying, "will return in 15 minutes." It took much longer than 15 minutes, but once we were in the accommodations were good. The visit to Woodfield Mall was great!Genuine Hotels.com guest review
"Lego discovery center / medieval times weekend"
Great room,nice pool, great breakfasts, awsome complimentary 2 eve. hors duerves and drinks. On the downside , we ate at the hotel restaurant one evening and service was extremely slow and or orders were messed up. Also, the morning of check out, a bill was slipped under our door with a charge from the gift shop of a purchase made , and no one in our […] room made any purchases. when desk staff tried to figure out how the mistake occured, they couldn't but were kind enough to remove the mistake from our account. Read moreGenuine Hotels.com guest review
"Great Location to Mall & Resturants"
This was our second family stay at this location. However, we had problems with the heating system, a maintenanace man was sent to the room promptly, but it was still a while before the room was warm. The other problem was the light over the bathroom mirror was very dusty & dirty, it was if it had not been cleaned/dusted in a while. The breakfast & […] staff serving food were great as well as the check-in service. I would have rated this stay as 5 stars, but the heat/cleaning factors were not a good experience. Read moreGenuine Hotels.com guest review
"Pleased in Schaumburg"
My husband and I were very pleased with our complete hotel stay at the Embassy Suites in Schaumburg, Illinois. The staff were always very cheerful, friendly and helpful. The breakfast was out of this world. We enjoyed our stay so much we were able to extend for an additional day.Genuine Expedia guest review
The hotel was very loud with people on the floor above us partying late into the night. They did quiet down about 2 am after I called the desk. Reception and breakfast were good. Room furniture could definitely use some updating...I thought I had stepped back into the 1980's.Genuine Hotels.com guest review
Beautiful hotel - spacious clean rooms. Breakfast was great. Would highly recommend!Genuine Hotels.com guest review
"shopping @ the mall. beautiful"
The hotel and the staff were wonderful and made our trip very pleasurable.we were taken to the mall by hotel bus and picked us up when we were finished shopping. always service with a smile. would stay again.Genuine Hotels.com guest review
"great place to stay"
friendly service and comfortableGenuine Hotels.com guest review
"Really great hotel - diamond in the rough."
The room itself was wonderful, separate bedroom with a separate "living room." Very unique hotel. Staff was uber-friendly and helpful. The inside of the hotel is just wonderful, I will definitely stay there again, even if it's a bit out of the way to another hotel.Genuine Hotels.com guest review
"Comfort & great location"
Very helpful staff & great selection at breakfast.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointing - Not Worth the Price"
The hotel decor and furniture was dated and ugly. The furniture in the room was uncomfortable. The ice machine on our floor didn't work so we had to find one that did work on a different floor. For the price, this hotel was disappointing.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Worst customer service ever experienced!"
This weekend was planned months in advance for annual shopping trip with friends. We have stayed at the hotel several years previous to this year and had no issues, however, our recent trip was a nightmare. The room had a very strong and unpleasant odor, which was intolerable. The concern with the room was immediately brought to the attention of hotel […] management and their resolution was to bring in a room ionizer. We left for dinner and when our group came back, the smell was even more overpowering. Again, the concern was brought to hotel management. There solution was an offer to put us in a smoking room, which did not accomodate our party of five. The management then offered to find us another hotel, however, one room at another hotel would not accomodate our party of five. Our group spent over two hours in the hotel lobby (smell in room was so bad) while waiting for a resolution. After several back and forth conversations a "final offer" was made to send us to the Renaissance Hotel, but only one room. We were told it was our problem that there were only beds for four people. We were also not reimbursed prior to our departure for our pre-paid room. Fortunately, the Renaissance Hotel staff was extremely accomodating and took care of us in a way that should have been done by Embassy Suites. The outcome was good, but the frustration and lack of customer service by the Embassy Suites staff was extremely disappointing. Read moreGenuine Hotels.com guest review
"very good hotel"
I was pleasantly surprised by this member of the Embassy hotel chain. Folks were quite accomodating. the exercise room was up to par. The breakfast was more than enough with fresh eggs made to order, fresh fruit, yogurt, oatmeal, breads, juices, coffee. certainly held me over until dinner. the restaurant was up to par. i would return again if i had […] a conference in the area. rooms were big and well stocked. Read moreGenuine Expedia guest review
"Loved it!!!"
Close to all of the shopping!!! GREAT Manager's reception (free happy hour!) and Breakfast buffet!!! Best place to stay in this area. Perfect ladies' outing!!! Very comfortable. We always try to stay here!!Genuine Hotels.com guest review
"Great for family!"
I was there to surprise my husband, at mideval time and the staff was great with directions and everything and the didn't spoil the surprise! This hotel is so beautiful and the staff was magnificent!!!! Food delicious too!Genuine Expedia guest review
It was okay, not exceptional, like most Embassies, holes in the couch, refrigerator leaking all over the place. However, the people were great.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"No internet service and a wedding"
While I stayed at the Embassy Suites I had trouble logging into their internet the entire time. There was also a wedding that happened right underneath me and cost me most of a night's sleep.Genuine Hotels.com guest review
"Less than expected at Embassy"
Less than expected for an Embassy Suites. Does not appear to be very well kept. House keeping could have done a better job.Genuine Expedia guest review
"Good hotel for the price!"
Great hotel.....the bathroom in the room was awful! The cleaning crew only cleaned part of the bathroom. Old soap was left in the shower. The front desk failed to tell me that they were going to charge my card up front for incidentals. Other than that I was very impressed by the hotel and location for the price.Genuine Hotels.com guest review
"Close to IKEA..."
The couch was terrible even to sit on, sleeping on it was even worse. I was very disappointed. with the mangers reception and breakfast selection. These two this are the biggest factors in me booking an Embassy Suites hotel.Genuine Expedia guest review
bring back usa todayGenuine Hotels.com guest review
""Best Practice" failure???"
Typical Embassy Suites experience except for one thing. I returned to my room late afternoon and my door was propped open with the safety latch (the replacements for the old security chains). When I talked to two managers, I wasn't impressed with the response that was repeated over and over - the maid probably left it as a signal for the maintenance […] crew and it was only that way for a short period of time. When I mentioned that at that time, I saw no cleaning crews anywhere on the balconies, so it must be quite some time, it was finally aknowledged as a "best practice" failure. My belongings were intact, but it is unsettling from a safety perspective. At last, one of the managers apologized... that helped. I see two issues... the failure of their system, and the customer service training of the managers. They kept talking, looping repeatedly on their "best practice" line. I was tired after a long day. What would have worked for me would be something like "I'm sorry for your experience"; a statement of what they think happened; and what they will do to correct the issue and ensure it does not recur. Read moreGenuine Expedia guest review
very much enjoyed the cooked to order breakfast, managers reception, our only complaint, our first day when they cleaned the room they only left us one towel, on our third day when they cleanedf the room only left us one clean glassGenuine Hotels.com guest review
"Average Experience at a clean, average hotel"
My stay was exactly as expected: clean and quiet. The restaurant, Lafitte's, was fine but not special for the prices. Free breakfast was geared towards families, again it was buffet which isn't gourmand, but great considering the convenience and price ($0). The best part was a late evening front desk fellow who recommended a great Mexican place.Genuine Hotels.com guest review
"Great location"
WE really enjoyed our stay. Would come backGenuine Hotels.com guest review
"Nice hotel for a family weekend."
This was a wonderful experience. The staff were friendly and personable from start to finish. We had three families staying for a weekend and all had terrific experiences. We will definitely return. Convenient location too!Genuine Expedia guest review
I arrived at 5:30 and was pleased that the manager's reception still took place at Embassy Suites! I was able to have a glass of wine and pull out my laptop before I met with the group I was meeting. It was very nice. The breakfasts were also fantastic. The only down side was my television would lose it's volume on certain channels. I did not bring […] this up with management because I was't in my room much. But I will definitely return. Read moreGenuine Hotels.com guest review
"Great for 3 young kids!"
Had a great time! Very friendly staff. Plenty of room.Genuine Hotels.com guest review
"Business Trip with Wife"
Rude front desk clerk on check-in; could not get bellman to help with luggage on check-out. Everything between those two was very good. Nice rooms, very good breakfast. Easy access, good location. I was in a conference Monday - Thursday. My wife had plenty of room to spread out and not feel cramped.Genuine Expedia guest review
"Family Vacation"
We recently stayed at this hotel with our two young children. There was ample space in the room, we enjoyed the pool, and the breakfast alone was worth the stay. We will definitely stay again when we return to the area.Genuine Hotels.com guest review
"Perfect"
Everything was just perfect. The staff was very friendly and even gave us money for free for laundry. There is an afternoon (5-7) managers reception that includes snacks and wine for free. Breakfast includes delicious omlets, hasbrowns, scrambled eggs and soft drinks. It was a very comfortable stay.Genuine Hotels.com guest review
"Happy Days Spent There"
very impressed by professionalism of staff, and the continental breakfast was one of the best we've experienced!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The hotel is nice but our sofa was broken and couldn't really be sat upon.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very nice"
It was very comfortable and very clean. We will definately visit again.Genuine Expedia guest review
"Another Nice Hilton"
Very nice hotel, excellent staff, spacious rooms with nice decor.Genuine Expedia guest review
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