3.5
out of 5
Good
(415 reviews)
(Neighborhood average
3.7)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Negatives: Not sure if I agree it's a 4 star hotel. It's more like 3 stars. Location is not ideal since it's not on Manhantan island. Subway is 10 minutes... walk. Hotel shuttle takes you there and picks you up but was only available hourly at the time we need them (11am to 11pm). Bathroom is kind of dirty - needs Tilex/Clorox and a good scrub. My cups/mugs were not clean regularly. AC fan is noisy, runs the whole night. I think they cut off the AC at certain hour during the night. I know it turns back on at 4:30am because I was awake being a little hot. POSITIVES: My expensive stuff were untouched so I feel safe leaving my stuff in the room but not locked in the provided safe. Towels, beds are cleaned every day. Nice cold AC. Powerful hot shower. Free safe parking for my car (that was a must for me.) Very big size room for 4 of us. 2 nice queen size beds. Free Internet WIFI in the lobby. BEST one though is the penthouse on the roof. Parties on Fri, Sat, and really busy on Sunday nights. Lots of pretty sharp dressed young people. Makes me wish I was 20 yrs younger. We were too busy visiting NYC so didn't make it to the restaurant in the penthouse until the last night. The view is spectacular! Didn't eat there though so I can't comment on the quality of the food & service. Be sure to get up there at night and bring a good quality night time camera. Reviewed by a Hotels.com guest on Aug 2, 2012