Cadillac Jacks Gaming Resort, an Ascend Collection hotel

perfect stay

Genuine Hotels.com guest review

The hotel room was very comfortable and clean. I particularly liked that it had a fridge, microwave and fridge in the room. I felt the breakfast in their resturant was over expensive, even with the buy one get free voucher and they did not have enough staff running the resturant. They were very busy ih the resturant and the buffet items weren't getting […] refilled quick enough and nobody offered us coffee until we were finished eating. I don't feel this was the fault of the staff on duty, just that needed to have more staff working. Read more

Genuine Hotels.com guest review

Huge room, wonderful beds, good food, enormous meals and great staff. Complimentary beverages available all day with excellent coffee. Walk into town. We couldn't fault it.

Genuine Hotels.com guest review

The worst thing about this place is the parking - but they are expanding and it seemed like there was a lot of construction vehicles that were parked in spots that should be reserved for quests. Other than that - it was a great place to stay. The hotel is clean and well-kept. The staff was friendly and accomodating. And they allow pets for a minimal […] fee! The beds are SUPER comfortable, the room had a nice TV with lots of channels, and the buy one, get one breakfast buffet was awesome, too. I would definitely stay here again! Read more

Genuine Hotels.com guest review

Overall a nice place. We had a two queen room which was signifigantly larger than your average hotel. Nice beds clean hotel..

Genuine Hotels.com guest review

All of the staff was wonderful. Would never stay at a different place out in dead wood.

Genuine Hotels.com guest review

I can't say enough for this hotel. I have never met such a friendly, helpful staff. The manager works side by side with his people and they see to their guests needs. Superb.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice facility, comfy beds, very spacious room. The sports bar was good for lunch & dinner, but the serve-yourself breakfast was lacking and overpriced.

Genuine Hotels.com guest review

The staff were very accommodating. They provide guests with special offerings like buy one, get one free breakfast buffet (on site). Its about $14/person and very good. The hotel is clean, although the beds were a little too soft for me. My only real complaint is that they are currently expanding, and one day started the construction (hammering noises, […] etc) at 7am!! On other days, this did not start until 8am, which is a little more acceptable, but 9 or 10 would have been preferred. Read more

Genuine Hotels.com guest review

Nice clean newer hotel but thought little overpriced. Check in service people were very helpful and courteous but service on casino floor was lacking big time. Playing machines after midnite and no refreshments offered at all was disappointing. Restaurant was average.

Genuine Hotels.com guest review

Great modern, clean hotel, casino,and resturant. Beautiful location. Good food, free drinks (including cocktails) while gaming. Helpful, friendly staff. My only complaints - Limited self parking due to hotel expantion construction. However the free valet parking helped greatly. There is presently no pool, spa, or workout facility. According to their […] plans these are to be included in the expantion ( including infinity pool), due in the spring. Once completed Cadillac Jack's will even more than it is now, be the place to be. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We enjoyed our stay at Cadillac Jacks very much. The employees were so nice and helpful, the rooms were great and the breakfast buffet was delicious.

Genuine Hotels.com guest review

I enjoyed my stay. The only negative is that the pool had been removed for casino expansion. I was not made aware of this. I understand the hotel is expanding and adding a pool but this will not be ready until next year. Hotel staff stated it was on their web site, but it was not when I booked the hotel. It would have been nice to let me now when they […] sent a reminder email. The expansion made parking very difficult. If I had been aware of the lack of a pool, I would have choosen a different hotel. Read more

Genuine Hotels.com guest review

Surprisingly quiet in room. Nice staff.

Genuine Hotels.com guest review

The hotel was very nice, but we booked a non-smoking room and were put in a smoking room which was not to our liking. The staff said non-smoking was only a request and based on availability. I was not happy about that. Otherwise, everything was good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

nice, met our expectations , a bit expensive . it was clean and roomy. doing my own bell boy at this price was a down side but there was no one to tip

Genuine Hotels.com guest review

Will not stay there again...nice hotel but could not get anyone to serve us anywhere in the hotel. Resturaunt service was terrible... starbucks in the hotel was terrible..waited 20 min to get coffee and still no one showed up even after asking another hotel employee to get some help.

Genuine Hotels.com guest review

We arrived at 12:00 and waited for our 3:00 check-in time. At 3:20 our room was still not ready with no explanation of why or when it would be ready. Then we found out they had not honored our request for a non-smoking room. We had to pay an upgrade fee to finally get into a non-smoking room. The staff had very little information about local tourist […] attractions and couldn't even give us necessary information about the trolley that stopped in front of their hotel. They pointed us to the correct door, but did not explain you had to walk down the sidewalk aways to the trolley stop. Neither did they give us the times for the stops that we later found on a trolley schedule. They did not seem to concern themselves with helping guests. Or maybe it was because they already had our non-refundable payment. The hotel is located on the outer edge of town on main street - too far to walk to the action and parking was a problem downtown. We wished we had stayed at one of the hotels toward the middle of main street. The casino was very small, but the casino staff were fun and friendly and they have $2.00 minimum bets. The room was pretty and comfortable, but only one lightbulb out of the four lamps worked. Read more

Genuine Hotels.com guest review

Loved it! Small venue and very quiet in the rooms. Really liked having everything under one roof and the fact that the staff was very accomodating. Easy stay easy check-out. We will be back.

Genuine Hotels.com guest review

We found the room comfortable overall. The BIG problem we encountered was the floodlights on the front of the building make sleeping very difficult. The curtains do not move, so we could not block out the light. 3 nights we used a safety pin.

Genuine Hotels.com guest review

We stayed here for 2 nights. The room was fine with very comfortable beds and pillows. The staff were all personable and helpful with the exception of trying to get info about the town and things to do. There were no Deadwood maps or anything about the hotel in the room which we found odd given that Deadwood is a tourist town. Most of the staff knew […] little about the town as far as we could tell, but we found the trolley to town and the driver was quite helpful. The casino is very nice and the food at the restaurant as actually quite good. The parking lot leaves a lot to be desired on the weekend, but there is free valet parking. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Concrete floors made the room very quiet and I didn't have to keep reminding my daughter to stop jumping on the floor. It's a few blocks away from the main drag.

Genuine Hotels.com guest review

Don't stay here if you find cigarette smoke offensive. The entire Hotel smelled of smoke, even on the non-smoking floors. The non-smoking rooms were OK if you never went outside your room!

Genuine Hotels.com guest review

We very much enjoyed our stay and the staff went out of their way to make things comfortable. The food at the attached restaurant was very good, especially the breakfast buffet. This is a great place to stay when in Deadwood.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

had a great time, close to just about everything. would go back.

Genuine Hotels.com guest review

We were a party of 4 people who traveled to Deadwood from Ireland & stayed in September 2011 for 8 nights, we booked 2 Double Queen Rooms and found everything to our satisfaction. Rooms were very clean & comfortable. The staff were very friendly and helpfull. We were without our luggage for two days and the Hotel supplied us with extra toiletries, toothpaste […] & tooth bush. The food in the restaurant was very good, all in all there was a good atmosphere in this hotel and we were made feel very at home. I would have no problem in recommending this Hotel to others. Read more

Genuine Hotels.com guest review

The room was spacious and comfortable. Everything we needed was in the room. The front desk could have been run a little better as there was only one staff working both on checking in and out and they were VERY busy, so we had some wait time. Thre resturant has a little brunch in the morning for a reasonable price. The cost of the room was excellent! […] The only thing I wondered about, was security in the hotel part of the building. The elevator comes straight off the casino floor to the rooms and I didn't notice security checking the halls during our 3 day stay. A key to the elevator might be a solution for guests Read more

Genuine Hotels.com guest review

Large rooms with comfortable beds, nice place ot stay with friendly staff. My family and I enjoyed the place.

Genuine Hotels.com guest review

Lors de notre séjour dans cet hôtel, des travaux d'extension étaient en cours ce qui a rendu l'environnement peu plaisant. Autrement pour ceux qui veulent perdre quelques dollars, des machines à sous sont présentes.dernier point pas de petit déjeuner offert.

Genuine Hotels.com guest review

Het ligt in Deadwood een casinostadje. Het hotel is goed. Op loopafstand kan je 's avonds naar het historische hoofdstraatje van Deadwood. Dit hotel ligt daar net buiten. Wij zijn dan ook 's avonds daarheen gelopen. Hebben zelf 2x een heerlijk prime rib-buffet genomen in het Silvertonhotel/casino die geannexeerd is met Franklin-hotel. Americinn heeft […] zelf een beperkt restaurant (hamburgers, sandwiches etc.). De kamer zelf is goed en het hotel heeft uiteraard ook een casino, wat wij niet zo groot vonden. Read more

Genuine Hotels.com guest review

los dos dias que estuve solo funcionaba un ascensor y las esperas eran largas. la habitacion era un poco ruidosa de maquimas de aire acondicionado exterior. lo demas todo muy correcto.

Genuine Hotels.com guest review

Kjemeflott hotell, med kort gangavstand til sentrum av Deadwood. Store og komfortable rom, med safe, kjøleskap og mikrobølgeovn.

Genuine Hotels.com guest review