Book online or call
Book online or call
Location.
DoubleTree by Hilton Rochester is close to Sports Centre at MCC, Fair and Expo Center, and Marketplace Mall. Also nearby are Strong Memorial Hospital and Highland Park.
Hotel Features.
DoubleTree by Hilton Rochester has an indoor pool and a 24-hour fitness facility. Wireless Internet access is complimentary in public areas. Business amenities at this 3.5-star property include a 24-hour business center, small meeting rooms, and audiovisual equipment. This business-friendly hotel offers a restaurant and a bar/lounge. Additional amenities include gift shops/newsstands, coffee/tea in the lobby, and complimentary newspapers in the lobby. Guests receive complimentary transportation including a roundtrip airport shuttle (available on request), an area shuttle, and a shopping center shuttle. This is a smoke-free property.
Guestrooms.
The 249 air-conditioned guestrooms at DoubleTree by Hilton Rochester include coffee/tea makers and hair dryers. For a surcharge, guests can use the in-room wireless high-speed Internet access. All accommodations provide desks, complimentary weekday newspapers, and direct-dial phones with voice mail. Additional amenities include irons/ironing boards and complimentary toiletries. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.
The Atrium Lounge - This restaurant specializes in American cuisine and serves lunch, dinner, and drinks. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Group booking nightmare"
We were not told that there were 6 boy hockey teams staying at the same hotel. We were surrounded by kids and adults shouting, laughing, running, and playing hockey in the halls until after midnight both nights. The sound came up from the atrium and from hallways on both sides of our room. It was like trying to sleep in a war zone. The toilet did not […] flush well and the shower did not drain well. The bed and pillows were great and the staff tried to be helpful but were overwhelmed and not employered to do anything about it. Read moreGenuine Hotels.com guest review
"Caters to Smokers"
This was a potentially a very nice hotel, friendly, and very comfortable. I would have had a very satisfied stay if not for the SMOKE RESIDUE in my room. The carpet smelled of old smoke and carpet freshener. After taking a refreshing shower, the clean towels smelled of stale smoke. The clothes in my suitcase came home smelling of stale smoke. Other […] hotels have adopted a no smoking policy. Why hasn't this hotel? Also: The plants in the hotel were severly diseased and were easily viewable from the second and third floors. Read moreGenuine Expedia guest review
"Extremely dissappointed customer!"
After getting confirmation of my booking - when we arrived at the hotel we were told there was no room available!!!!Genuine Hotels.com guest review
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