Book online or call 866 538 1312 This call is free. 24 hours a day; 7 days a week.
Book online or call
The Queens Center Mall, anchored by Macy’s and J.C. Penney, is less than a mile away. And you’ll be just 3 miles from Citi Field, home of the New York Mets, and Arthur Ashe Stadium, the main venue for the U.S. Open tennis championships. A quick subway ride will also take you to some of Queens' best-known ethnic neighborhoods: Grab a Greek gyro in Astoria, or enjoy a pint of your favorite Irish beer in Woodside. Astoria is also home to the Museum of the Moving Image, celebrating the art and history of film and television.
Italian and American favorites take center stage at Duke's Restaurant and Lounge, located on the Pan American's 1st floor. Duke’s serves breakfast, lunch, and dinner, and is open until 4 AM on Fridays and Saturdays--perfect after enjoying a night in the City That Never Sleeps. Room service is also available (limited hours). If you want to keep up with your workout routine, just stop by the front desk and pick up a complimentary pass to the nearby Bally's Health Club.
After a day in the city, you'll return to a room with amenities rivaling those of many higher-priced Manhattan hotels. Set up your laptop at the desk: All rooms are equipped with wireless Internet access (surcharge), and complimentary Wi-Fi is available in public areas. TVs offer cable channels. Soundproofing and blackout curtains help ensure a good night's sleep, and hypo-allergenic bedding is available on request.
Charges may apply, see hotel policy below
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Airport shuttle service is offered for an extra charge of USD 10 per person (one way)
WiFi is available in guestrooms for USD 10 per day (rates may vary)
| Stay connected |
|
|---|---|
| Food and drink |
|
| Things to do |
|
| Working away |
|
| Services |
|
| Facilities |
|
| Accessibility |
|
| Home comforts |
|
|---|---|
| Sleep well |
|
| Freshen up |
|
| Be entertained |
|
| Stay connected |
|
| Hungry? |
|
| Other stuff |
|
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Airport shuttle service is offered for an extra charge of USD 10 per person (one way)
WiFi is available in guestrooms for USD 10 per day (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
LaGuardia Airport is the closest airport to Midtown Manhattan. This airport is located in north Queens, bordering Flushing and Bowery bays. North Beach and Elmhurst neighborhoods hem the airport’s south side. Immigrants from more than 100 nations live in this ethnically diverse area, once exclusively Jewish and Italian.
see all hotels in Elmhurst"TERRIBLE"
TOTALLY TERRIBLE..THE BED COVER UNCLEAN ,BATH ROOM HORRIBLE..STAY 1 NIGHT SO DISAPPOINTED......Genuine Hotels.com guest review
Front desk was very unprofessional and discursiveGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"nothing more than one night stand."
There were Molds behind the curtain. Night club was so noisy. Even through I was on 3rd floor, I can hear music until 3 am. Complimentary coffee was tasted like urine. My bed was making noise every move. Room Heater was making noise all night long.Genuine Hotels.com guest review
"Avoid this hotel!!!"
Located in a sketchy neighborhood. On a main street with a bar directly across the street. Heard traffic all night and then at 4:30am heard commotion from bar. No shuttle service offered, they charge $10 pp for shuttle to airport.Genuine Hotels.com guest review
"JUST AWFUL"
IT JUST AWFUL... I DON'T WANT TO SAY ANYTHING....TERRIBLE EXPERIENCEGenuine Hotels.com guest review
"Not happy"
Not good. Too old and smellGenuine Hotels.com guest review
In need of major restoration!Genuine Hotels.com guest review
"Pan American Nightmare"
This hotel was small and filthy. Not only will I never stay here again but I will never use Hotels.com for allowing to book a room at the dive. I'm surprised these rooms aren't booked by the hour. My stay was the worst ever!!!! For your own good, STAY AWAY!! I doubt this will be posted, but I can only hope no one else is swindled.Genuine Hotels.com guest review
The employees at this hotel are very rude.The quality of the hotel is very bad for the price that you pay for.Over all I won't never go back there again .Genuine Hotels.com guest review
"The hotel nightmare"
The hotel manager came to my room with an attitude he said that my cigarette smoking was too heavy to stop smoking I also had some friends visit me and he called my room phone saying that there was ALOT of traffic on his floor and it needed to stop . I had to leave they do not have flat screens the room looks like something in an old movie the service […] is good the restaurant food is salty and I don't recommend but I guess you get what u pay for Read moreGenuine Hotels.com guest review
"Pan not"
The room was very small, the bed was hard. I would go back thereGenuine Hotels.com guest review
"not 3 stars"
Seedy hotel in seedy area. Old and not well kept. Not a coffee maker and not a bottle of water. Not a vending machine on the floor. Threadbare towels which did not smell fresh. Lumpy uncomfortable bed with old worn sheet and blanket. Very little for a lot of money.Genuine Hotels.com guest review
"Too much money for very little"
Very old and not friendly management carpet dirty and stink in general I guess the hotel it's too old, don't really seems that anybody is investing any money to make it look modern or at least clean.Genuine Expedia guest review
"Dirty, dated uncomfortable"
the room was dated and looked dirty. the bed was Extremely had and uncomfortable and also very sort. the bar was ok and the food was at best average. pricing was good for the city.Genuine Hotels.com guest review
"work"
The tv remote didn't work, I have asthma and the room smelled like smoke really bad, and I asked for my room not to be disturb for house cleaning(hanging tag on door) and they cleaned my room anyways.Will never stay there again.Genuine Hotels.com guest review
"bad"
I came to this place not expecting much, and hot much less than I ever imagined. The staff was rude and annoying. Despite having the do not disturb sign on my door, the maid still knocked on my door, and once just opened the door without warning. When I asked her if she saw the sign she proceeded to argue with me that she needed to service the room. […] (i had only stayed 2 nights, this was the morning after the first night) after our argument she told me she would have to speak with the manager. I never heard from her again. The floor was dirty and had burn holes in the carpet. After my shower in the multishaded bath tub, I was given a choice between a towel with a large hole, and a towel with a large stain. The bed was lopsided and uncomfortable, and I woke up several times throughout the night about to fall off of it. The night club down stairs was loud until around 4am shaking the floors and Windows (which I had to leave open because the heat was stuck on full blast) making it impossible to sleep. I tried calling the front desk in the middle if the night to complain, but my phone did not work. Stay away from this place. You can stay at far better places close to Manhattan for just about the same price. Read moreGenuine Hotels.com guest review
"One of the worst experiences i've ever had"
I've stayed more than 180 nights in hotels in 2012. I booked last minute and selected this hotel due to the proximity to LaGuardia airport as well as the 3 star rating. When searching hotels.com by proximity to LGA, it says the hotel is 2.8 miles from LGA - rather it's 5 miles and in rush hour traffic, those extra miles can add 15-30 minutes to the […] commute. The hotel description is a bit misleading - buried in the details is that if you need a shuttle TO the airport, you will have to pay - it is NOT complimentary. About the room itself? It smelled bad, everything you touched felt grimy. The comforter and sheets has stains and just looked unclean. it was an unusually warm evening and the hotel had turned off air conditioning - so there was no airflow in the room. The toilet leaked. Wifi was available, for an extra charge, and an extra charge per device. We complained to the front desk and were moved to a larger room. This room had no wifi and still felt unclean, but did not smell. I ended up sleeping fully clothed on top of the sheets so that i wouldn't catch some disease. i burned the clothes thereafter. The hotel has a restaraunt on site but the food looked inedible. It's located in a depressed and very busy part of Queens. In summary, I would avoid this hotel. I think the ratings are inflated for the condition of the hotel. Read moreGenuine Hotels.com guest review
"Not great"
Once again I learned you get what you pay for. Bring slippers - don't walk on the carpet barefoot. Good luckGenuine Hotels.com guest review
this hotel is not a 2-3 star hotel it needs a make over-Genuine Hotels.com guest review
For the price i believe this Hotel was never worth it. I booked this Hotel partially because it was advertised with High Speed Internet. I Quote: (Room Type: Queen bed ,free parking, free high speed internet.) There was no internet anywhere near the room. Never stay again that for sure. The attached restaurant was ok.Genuine Hotels.com guest review
This was one of the worst hotels that we have ever stayed at, the property is in need of some major renovationsGenuine Hotels.com guest review
"Awful...no one should stay in this hotel"
The hotel smells like an ashtray. It hasn't been updated since the 1970s and the staff is unfriendly and everyone should know there is a nightclub that opens at 11pm and shakes the entire hotel until 4am. Definitely DO NOT stay here if you have children!Genuine Hotels.com guest review
"Worst Hotel Ever"
I would never recommend this hotel to anyone!!! It is in a terrible neighborhood and not very good condition. I did not leave my room from th time i checked in to check out. I was lucky enough to be able to order pizza for dinner. Wsan't sure if my rental car would be in parking lot whn i left in the morning.Genuine Expedia guest review
"Not worth the name!"
The hotel staff is very rude, doesn't greet well. Their parking issue cannot be resolved rather negative tone was given by the staff. We paid for queen size but got full-size beds. Very small bathroom and room with no ventilation.Genuine Hotels.com guest review
"Terrible hotel that's very close to subway station"
This place was awful, but conveniently located. I will avoid it on my next visit. Extra fees too. something like $15 for 1 night of internet, that was too slow to even check email. So I did it on my phone. Maids completely ignored "do not disturb" signs and would open the door at 8am to clean the room, see we were in there and slam the door shut. I […] was woken up a couple times every morning because of it. That was probably the strangest thing. Ive never had that happen in a hotel before, even a cheap one like this. Read moreGenuine Hotels.com guest review
"stay at Newyork"
If you are looking for a place close to the subway, jfk and lga only it can be considered. But for the money they r charging i will not recommend itGenuine Expedia guest review
"Worst hotel"
First of all the pictures that are on the hotel.com website are VERY misleading. The lobby of the hotel had serval towels thrown over a chair and on the floor. The room was not at all what was pictured. The beds where very thin and looked like they had been used since the hotel opened. The room smelled like smoke it was hot and also humid in the room. […] Honestly it was one of those hotels that you didn't even want to take your shoes off. After being there for about 15 minutes I ended up checking out. The hotel is completely over priced for the conditions that I saw. I would NEVER recommend this hotel not even to my worst enemy. Horrible, horrible, horrible. It is worth paying a little more to stay someone you feel more comfortable. Read moreGenuine Hotels.com guest review
"Poor"
We chose this hotel because it had a shuttle to both airports, JFK & La Guardia. The first room we were assigned was filthy, the bathroom floor had hair and make-up spilled, the tub was disgusting, the carpet filthy. We were taken to a second room that was somewhat cleaner. The mattress looked like it was only a boxspring. The staff were not friendly, […] or helpful. Very unconcerned. We wnt into the restaurant, bar, there were 4 staff working, they congregated at one end of the bar and talked to each other ignoring the customers. I expected Expedia to screen the hotels better. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Desapointed"
Starting at the reception, very poor customer service, the room are very dirty, I dont think I'd stay in the Pan American again.Genuine Hotels.com guest review
"nothing was good"
I wanted to ask for hot water for tea but they didnt have coffee machine inside of the room. so I asked at the front and they said they dont have any coffee machine or hot pot. and they told me to go to cafe within the lobby. in that cafe, they charged us 3 dollars for hot water.Genuine Hotels.com guest review
"Not s family hotel"
If you are bringing your family, not a family place.Genuine Hotels.com guest review
"I do not recommend this place."
Front service is probably the worst one I have experienced. They are not friendly. Vending machine are broken and there is no complementary breakfast. Very old hotel. Shower is difficult to work with. If you just need a room to stay for a night, it maybe ok.Genuine Expedia guest review
"Horribly run down dissapointment."
The hotel was listed as a three star, but it was at best a worn out poorly managed two star. The listing said free wifi, but you had to sit in the dirty lobby with the masses if you wanted to use it. There were sheets and towels in the room, but they were threadbare. There was carpet on the floor, but it was worn and dirty. The night we arrived the […] desk clerk was not only unwelcoming, but down right unpleasant, unclean and unhelpful. My advice is to steer clear of Pan American. Read moreGenuine Hotels.com guest review
"dissapointing"
The room we lived is close to Qeens Blvd, which makes a lot of noise. The curtain was dirty with blood ( the stain color). The hotel seems out of fashion overall...Genuine Expedia guest review
When I can in the person at the counter asked about my flight. I jokingly commented that it was not much of a flight because I was staying locally. He ignored me gave me no eye contact quickly gave me my key. He did not offer any information about parking or any information about the hotel in general. (Not much of a deal because I was planning to leave […] super early the following day and did not think needed to interact with that mummy for much longer. The hallway was smelled musty and their big hanging air freshener machine was out of air freshener. The room was moderately clean, but everything was outdated, rusty, smelled musty or like mildew. We checked the mattresses for bedbugs, like we always do, and was surprised (because of the condition of everything else in the room) to find that the mattresses and sheets were super clean! They had no iron or ironing board in the room and we had to request one. They gave us a mini one and small iron. When we checked out the next day, I went stopped at the front desk and was greeted with an eye roll and a sigh. Great end to a fantastic stay! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Is not Not an hotel near to the airport"
I choose the hotel, because Hotel.com offered as an hotel near to Laguardia, the hotel is far from Laguardia. They offered free internet access, but they only have at the main lobby, but is not high speed, if you pay 12 dollars you can have Internet in your room, but with the lower speed I have ever seen. The hotel is too expensive for what they of […] fer Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"good location"
not at all happy with the room or restaurant.Genuine Hotels.com guest review
"too far for the tourist spot"
The picture in the internet show its very nice but when we arrive we discourage the room is to small bathroom the carpet is Old the building are Old the service are poor, the guest attendance need customer service training his rude.,no complementary breakfast, still far from time square. The Howard Johnson, hampton hotel, holiday inn is much better […] to Pan Am hotel I will not recommend this to my friend. Read moreGenuine Hotels.com guest review
"Dirty & old hotel, staff with attitude"
The front desk staff was OK, not friendly but not rude. We got to our room, it was really hot so we thought the AC was off. So we turned it on and left it on and went out for dinner. We got back and the room was even hotter than before! So I called the front desk and asked to see if we can be switched to a different room because it was so hot. It was […] about 90 degrees that day outside and try to imagine what it's like inside a room that has windows that don't open. The front desk said they don't have another room. So I asked if they can send someone up to fix it. He said yes he will send someone up now (in a very annoyed tone). Someone came up within minutes and checked on the AC and said it needed a new filter but they won't have it until morning (with an attitude). He offered us a fan and we accepted it. He left and came back with a fan with an even worse attitude. Not only the AC doesn't work in the room, the carpets were dirty, the bathroom was old. I'll never stay at this hotel again Read moreGenuine Expedia guest review
We left less than 10 minutes from arrival. The hotel was disgustingly beyond filthy with visible mold, water leaking from the ceiling and down the walls. The manager was extreme rude and uninterested in our complaints. Adding insult to injury, he advised we were going to be charged for a 1 night stay. We have advised American Express that we will vigorously […] dispute any attempt to charge for a room not fit for vermin, let alone humans. This hotel should be shut down. Outside was no better with men urinating against the wall on arrival. Was this the welcoming committee? You should fire the manager and condemn this "hotel". Read moreGenuine Hotels.com guest review
"no customer service"
considering the location and price, this would be ok hotel around NYC. If you just need place to sleep, you can stay here, but if you want to get relaxed, DO NOT STAY HERE because they do not know what customer service is. Front desk personnel never smiled and tried to help us. But you get what you pay: it is cheap hotel. Also, do not ask for taxi at […] hotel; they call expensive one. We paid $45 to get to Grand Central Station (with taking toll way. W/o it, it would cost $35). Read moreGenuine Expedia guest review
"Recommended...in emergency only."
Old building, the staff not paid well because they were careless, and the price was too high for such place.Genuine Expedia guest review
"dont stay here"
when i walked into the room i had to screw with the window to get it shut. then used the toilet and had to remove the back of the toilet and mess with it for 10 min to get it to flush. then the club across the street EXOTICA was so loud from midnight till 4 AM. with drunks slamming their doors and yelling in the halls till 4AM... to top that all off […] there was NO hot water the next morning Read moreGenuine Hotels.com guest review
"Worst hotel ever"
I can't believe Expedia rated this hotel 3 stars. I will for ever remember my stay in this hotel as the worst choice ever I made in picking a hotel.Genuine Expedia guest review
"the hotel should not be open for bussines,"
This guest did not leave a comment.Genuine Hotels.com guest review
"the hotel should not be open for bussines,"
This guest did not leave a comment.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
