Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Renowned for beautiful sandy beaches, exciting nightlife, and designer shopping, Miami Beach is South Florida's playground. Visitors can lounge ocean-side, dine al fresco on international culinary delights, or browse clothing boutiques. For family-friendly fun, Miami Beach also boasts a seven mile sandbox enclosed by the city's boardwalk, which is perfect for jogging and rollerblading.
see all hotels in Bal Harbour"Sterile but clean"
We arrived here, which by the way, if you are driving you will most likely pass by this place and miss your turn several times, before we arrived in our destination of Marathon, so this was a quick one night stay. The staff were nice, if you could find them, and they upgraded us to a suite which was nice but much too large and sterile. Cold floors, […] no color in the rooms, no character. Also, there were bums asking for money near the parking lot so don't go out to your car unless you have to. Also, we were taking a walk across the grounds and apparently people live in this place. A woman was washing out a bedpan, YES a bedpan outside and dumping the contents into the rocks near the windows on the side near the pool. I guess I expected more from this place. They also tell you that you can't bring a pet which is fine, I don't bring mine, but I heard dogs barking throughout the rooms. Either allow them or don't I guess. There was just no character in this place. The room was spotless, so I will commend them on this point, but if you are looking for "Florida" and service, this is probably not the place you want to go. The neighborhood is alright and there is a beautiful mall located nearby, but really, this is not a prime vacation spot so I would skip this and head straight for the Keys next time, or stay on South Beach as I have in the past. I'm sorry, I just was not impressed with this hotel. Read moreGenuine Hotels.com guest review
"Thank Goodness for the One"
While this hotel lived up to the hype in its cleanliness, there were some major issues that we had during our stay. For one, the hotel smells very strongly of cleaning products. There were strange noises coming from the pipes during the night. The staff was unknowedgeable about the shuttle service that is supposed to pick us up at the hotel and drop […] us off in South Beach and even gave us an outdated shuttle schedule. There was one staff member who was very friendly (Eric) but the rest of them were very unhelpful. For instance, one receptionist served himself a glass of water before offering us one and then when we asked where the pool and beach were located, he merely told us it was around the corner and to follow the signs. As it turns out, the pool is not so easy to find (I never even saw it) and the beach is about a 5-10 minute walk from the hotel. Finally, while checking out we were told there was a "resort fee" that was going to be charged to our credit card. We were not informed of this fee prior to our stay or upon check-in. The fee supposedly covers all the hotel amenities, but frankly, there are none. You have to go to the One Hotel across the street to use the beach, eat breakfast, and use the gym. The whole point of staying at a boutique hotel is so you don't have the hassle of a resort and their absurd fees. You shouldn't have to pay for things that aren't even offered at the hotel itself. The Quarzo needs to step up its service big time. Read moreGenuine Expedia guest review
"NIce, but not for the price"
14 channels on the TV!!!! and 6 of them was in SpanishGenuine Hotels.com guest review
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