Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Weekly housekeeping is provided; fees apply for additional cleaning
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 25 Per room, per day (maximum USD 150 per stay)
| Stay connected |
|
|---|---|
| Food and drink |
|
| Working away |
|
| Services |
|
| Facilities |
|
| Home comforts |
|
|---|---|
| Freshen up |
|
| Be entertained |
|
| Stay connected |
|
| Hungry? |
|
| Other stuff |
|
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Weekly housekeeping is provided; fees apply for additional cleaning
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 25 Per room, per day (maximum USD 150 per stay)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"I'll never stay here again."
I would never stay here again. Plumbing problems from the moment we arrived. Furniture in room broken, stained lampshades, one plate in kitchenette, no ice machine. The people were fine but the place is a mess.Genuine Hotels.com guest review
"Gross"
Unfortunately my room was not cleaned well. The beds had a gross amount of hair on and in it. Don't know if the cleaning staff just didn't clean the sheets, but all I can say is gross. Also, don't bother for asking for an extra hour prior to check out time, they'll say it's ok, but then send multiple people in the morning to kick you out.Genuine Hotels.com guest review
"Bad experience!!"
Was told checking in that room had had a recent leak - they said it was fixed. Went to room and discovered it had a moldy/mildew smell and asked to change rooms. Was told no other rooms were available in my category. Returned to my room, took my shoes off, only to discover that the carpet was wet! Totally gross. Only 2 thin pillows for the bed. Room […] was on a noisy hall next to the office and constant traffic day and night. Checked out next day. I won't stay there again. I did receive a refund for the rest of my stay from Hotels.com and used it to check into another hotel. Read moreGenuine Hotels.com guest review
"Family friendly, but not family centric"
The staff was friendly and kind, but the housekeeping staff is terrible. Our room had a strong odor which didn't go away even after leaving the windows open all day, there was a 3-4 inch diameter mess on top of the freezer door, and the caulk in the bathtub shows signs of mold. Even the elevator button in the lobby had a busted up trim. Because we were […] only staying 3 nights, there was no housekeeping services provided--which meant we had to clean up ourselves or live with it. Fortunately, was able to borrow a vacuum to clean up the spilt (fortunately dry) oatmeal from the "grab and go" breakfast (a real cheap version of a continental breakfast). Would NOT recommend this hotel for a family vacation. Housekeeping is provided only once every 7 days. Not a good thing for a family with children. Read moreGenuine Hotels.com guest review
"Decent but not very comfortable"
The room was clean and decent. The staffs were kind. However, there was a dog in another room, and it barked at night. I could hear sounds (People talking or walking) from the other rooms.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Ok if convenient to your purpose"
Tough when no hair dryer, shampoo, or any other convenient supply in the room. Only supplied if requested and providing you go to front desk to retrieve. They should have mentioned it at check in.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"DISAPPOINTING STAY"
DISAPPOINTING. BEDS TO SMALL FOR 2 PEOPLE. CONTINENTAL BREAKFAST WAS A JOKE NOT MUCH TO OFFER, NO PLACE TO SIT DOWN AND ENJOY, HAD TO TAKE WHAT THEY DID OFFER TO THE ROOM. HAD TO ASK THE FRONT DESK FOR A HAIR DRYER. THE ROOM AND HALL WAY SMELLED. THE VIEW FROM OUR WINDOW ALL YOU COULD SEE WAS THE ROOF OF THE LOBBY.Genuine Expedia guest review
"frightened for my life"
Verbally accosted by hoodlums both in and outside the hotel. Very sketchy clientele. Our floor reeked of smoke and garbage. Housekeeping services provided only once per week. Since we were only there 3 nights, our towels were not changed, our room was never made up. The front desk staff was very pleasant however (this was the only plus for me).Genuine Hotels.com guest review
"yuck!"
The pillows were old and flat. The shower curtain had mold or mildew growing on the bottom of it. The kitchen area smelled and the utensils were not cleaned well. Would never stay again.Genuine Hotels.com guest review
First time to ever stay at an extended stay. Not a good impression so will not be heading back to one any time soon. Had a no smoking room but the whole floor smelled like smoke. Asked for a list of local restaurants in the area but all they had with a binder with a list of local businesses, some retail some restaurants but many closed down. There was […] also some kind water leak I kept hearing all night but could not find. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
needs updating,tv from 1980 ,poor visibility,loud hallway,fridge in room loud.i will never stay again.one thin blanket with sheet,pillows extra small,i normally stay at any marriott,more bang for ur buck elsewhereGenuine Hotels.com guest review
"not again"
the hotel room had some weird odor. the air conditioner shut down and stopped working. the refrigerator never got cold, so my food went bad. internet was cheap 5 bucks for a whole week and it worked. will not returnGenuine Hotels.com guest review
"Low cost, convenient - but Embassy Suites is worth the extra $"
I've stayed at this hotel two times now. I decided to give it a 2nd chance, even though I wasn't very satisfied with my last stay. This time, the refrigerator in the room kept up a loud humming sound - and a constant drip-drip-drip noise. Had to unplug it to finally get some sleep. There wasn't an iron in the room when I arrived - so had to call the […] front desk and ask for one. No shampoo in the bathroom. No pay-to-order movies Older TV There were some sketchy people hanging out in the parking lot in front of the Best Buy There are other nicer hotels in the area - pay a little more - and treat yourself. Read moreGenuine Expedia guest review
"Already responded in previous survey"
Quality of room was terrible. Already responded in previous survey.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"ExtendedStay America - Pleasant Hill, CA"
Hotel is almost impossible to find at night; it's located in a shopping center, and set way back from the street (Buskirk), with only a very small, poorly illuminated sign streetside to mark the driveway. (Look for the Chevron station just to the south, and Best Buy store just to the north). Service was quite poor; upon arrival, hotel desk clerk could […] not locate one of its two luggage carriers for quite some time. When located, luggage carrier was virtually falling apart. Upon departure, hotel desk clerk could not locate luggage carrier at all, and then the general manager hassled me when I tried to use a grocery cart as a substitute. Very lousy service attitude toward patrons. Otherwise, stay was OK. Room was neat and clean, and well equipped (with microwave, silverware, stove, refrigerator, dishes, etc.) for an extended stay, at the price of an ordinary hotel room. Read moreGenuine Hotels.com guest review
"Needs a makeover!"
This hotel is in a convenient location, but could use a major makeover.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
청소상태 불량.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews