2.0
out of 5
Fair
(472 reviews)
(Neighborhood average
3.8)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
I read some of the reviews on this hotel to be a 2-3 stars, however the service we got was beyond 5! Our flight was early and we got to the hotel at 8... in the morning and was told we couldn't check in till after 2. We also took a city bus so we were dirty and tired. However upon waiting for an hour in the lobby, the clerk says he can get us a room ready for us at 10. We were ecstatic because we just took a red eye flight from LA and we were beyond tired. This is an old hotel so expect the qualities and maintenance of an old building but for the price, convenience to the port (for our cruise) and GREAT service, we booked another night after our 8 day cruise from the Carribbean. There is also complementary shuttle service to the cruise port and also to the airport which we took full advantage of Reviewed by a Hotels.com guest on Apr 22, 2012