Miami International Airport Hotel

A lousy experience. We wanted to have an early check-in and the staff was so impatient and impolite. Of course, we would understand the rule, but the most important is the attitude. So I won't have another stay overnight there.

Genuine Hotels.com guest review

Had wheelchair assistance provided by AA for overnight stay prior to cruise. Requested room close as possible to elevator. LITERALLY rec'd room at very end of corridor. Their Concierge Desk was worse: my wheelchair escort asked if they'd provide a wheelchair or at least a bellman to assist with my 2 pc luggage transport to my cruise check-in point in […] the airport; they denied and, I quote: "If she were going to an outgoing airline, yes; but can't because we service the airlines, not the guests." OK for most overnighters, not me. Read more

Genuine Hotels.com guest review

Hotel is as dank and airless as the airport in which it is located. There is no access to Florida's lovely outdoors, and it costs $25+ each way to get to anywhere other than a chain to eat or any neighborhood in which to take a walk. Check in time is 3 pm, and there is no place to go if you are early for a room. People lie sleeping or yawning in the […] few chairs available in the lobby. Staff has no maps or knowledge of neighborhoods in Miami. Read more

Genuine Expedia guest review

This hotel is a dump avoid it at all cost. The staff was rude, the rooms small old outdated and dirty. The bed sheets and blankets had stains on them and the walls and doors were paper thin leading me to have fan on high all night just to block out the hallway noise of other people. Unless you are forced to stay here due to a early early morning flight […] my recommendation is AVOID AVOID AVOID Read more

Genuine Expedia guest review

The cost of the hotel was high for what the room looked like. The service was bad and the front desk people was rude.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

How can a hotel in this day and age not have internet? In order to get a connection, you have to go to the 7th floor and fight for a place at three telephone booth sized computer stations. Never again.

Genuine Hotels.com guest review

I can't believe this is an airport hotel. Despite the price, it is old and run down. The rooms are tiny. (and this is coming off a 1 month Europe vacation!). The checkin took forever, as no one was there to check us in. The room service had the worst pizza I've ever had. The soundproofing was not sufficient and we listened to planes all night long. […] To top it off, someone called security on us after our baby cried for 5 minutes. Avoid this hotel at all costs, just take a shuttle to one of the very nearby decent hotels for the same price. Don't be tempted by the fact that it's "in airport". The convenience is not worth the price. Read more

Genuine Hotels.com guest review

Would never stay there again. It would have been more comfortable and quiet sleeping on the floor in the terminal.

Genuine Expedia guest review

Rooms were clean. Hotel upkeep leaves much to be desired, tub was cracked and door were terrible. Room very small and very noisy. The doors to the rooms have no cushions. Everyone entering and leaving their room has no choice but to slam their door and it can be heard several rooms either way down the hall. I have stayed in far better for half the  […] money. Read more

Genuine Expedia guest review

My biggest complaint is that the room was dirty. There was hair all over - even on the towels - and the bathroom floor and tub looked as if they hadn't been cleaned since before Castro ruled Cuba. I was grossed out sufficiently that I skipped taking a shower in the morning as I thought I'd literally catch a foot fungus or possibly ebola from the tub. […] There was a single check in concierge checking in a huge line. I waited a half hour in line and I was there before the line got really long. Obviously, for someone who needs to catch a flight in the morning the location couldn't be any better unless it was actually on the airplane. Read more

Genuine Hotels.com guest review

The room needed a major renovation. The walllpaper on the walls was so old and dirty. The room was so small and there was just a small window to look out. The bed sheets were fine but the other beddings were awful. I regretted i didnt just stay at a hotel that was close to the airport instead of staying right at the airport. It would have been a lot […] cheaper and cleaner than what i got at this hotel . Read more

Genuine Expedia guest review

Very worn and dirty. Room had terrible stink and many electrical outlets and switches either broken or not working.

Genuine Expedia guest review

Room and restaurant smelt horrible. This hotel really needs a good clean and complete renovation. I'm surprised it is allowed to stay open. Far better to take a 5 minute shuttle ride to a nearby hotel and stay in comfort.

Genuine Hotels.com guest review

From the moment you get into the elevator - it is nit clean. The hallways are not cleaned. The restaurant floors are filthy. If you have a very early flight is is very convenient - but this hotel is managed sans love.

Genuine Expedia guest review

Front desk service was simply awful. Restaurant view is not what it's made to seem like. Beds are way too soft. Food and service in the 7th floor restaurant is substandard. The only pleasurable element of staying here was the very short distance to my flight the next morning. The hotel looks very old and beaten. It needs a lot of investment.

Genuine Hotels.com guest review

The rooms are crazy expensive (for what they are), there's no dedicated parking at the airport for the hotel, the staff is curt and unprofessional, the hotel is unkempt and dilapidated, and the rooms are TINY. When I say tiny, I mean, the entire room is the size of some hotel bathrooms. Honestly, the "convenience" of this hotel inside the airport is […] non-existent. There are dozens of way better, way cheaper hotels just a few minutes away on a free shuttle. I really wish we had booked another place (where my rental car wouldn't cost $17 to park for 2 hours...in a parking lot a 10 minute walk away). I hated, hated, hated, this hotel. Read more

Genuine Expedia guest review

Extremely uncomfortable and poorly managed hotel. I arrived by car and could not unload it since there is no parking and you cannot leave your car outside Staff is does not care about you at all and there is no one to help take your laggage while carts are not allowed to be used Finally, room is tiny, you can perfectly hear everyony walking in the […] corridor, and bathroom seemed it was build a century ago and was a little discusting. Read more

Genuine Expedia guest review

I THINK THAT THIS HOTEL IN MIA SHOULD BE IMPROVE SOME THINGS. FIRST OF ALL, THE DAILY RATE IS VERY EXPENSIVE AS COMPARED WITH THE OTHER HOTELS THAT OFFER MORE CONFORT. IN THE ROOM OF MIAMI INTERNATIONAL AIRPORT HOTEL THERE ISN'T A FRIGOBAR (MINIREFRIGERATOR), THERE ISN'T A MICROWAVE, THERE ISN'T A GOOD HAIR DRAYER AND THRE ISN'T MORE SHAMPOO, CONDITIONER […] AND HIDRATING BODY CREAM FOR 3 PERSONS. THE MAINLY THING WE CHOOSE THIS HOTEL WAS ITS LOCATION. Read more

Genuine Hotels.com guest review

Long checkin lines, shabby room with carpet stains, noisy. Only good thing is the proximity to to terminal.

Genuine Expedia guest review

It's not a clean hotel, and the rooms are way too small for the price

Genuine Expedia guest review

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Genuine Hotels.com guest review

I came in on a redeye flight and called the front desk to ask how to get to the hotel. Three times they gave me incomplete directions. It took me 45 minutes to find the hotel when it should have been a 10 minute walk from my gate. Then, after waiting in line for 15 minutes to check in, I was finally given my room key. I went to my room only to find […] that the windows overlooking the runway were wide open. After climbing on the desk to reach up to close the windows, I realized that I couldn't find the light switch to shut of the fluorescent lighting in this concrete bunker of a room. I looked out in the hall and found some housekeepers and told them to tell me where the light switch was. They apparently have no clue where the light switches in the rooms are despite cleaning each room for a living. They said they would call the front desk. I waited 10 minutes. They never came. So I called the front desk and they said they would send someone up. 15 minutes later, I was still waiting. By that time, I finally managed to find the light switch hidden on a wall in the closet. Almost two hours after landing, I finally laid to get some some sleep. Needless to say, it wasn't quiet. After 3 hours of tossing and turning I finally got up and checked out. I will not be returning to this hotel if I ever fly through Miami again. Read more

Genuine Hotels.com guest review

The worst hotel I have ever stayed at. Reminded me of a prison. The sink wasn't working and it got really noisy starting at 5am. The hotel staff didn't seem to care about either of these issues. Don't stay here.

Genuine Hotels.com guest review

My experience here was similar to that of most other reviewers: rude and unhelpful staff, poor cosmetic condition of rooms and hallways, and significant sanitary and hygienic issues in the bathroom. In other words, you should expect a Motel 6 experience at the price of a Westin. Frowns seemed to be the natural expression of the staff, who were very […] curt and rude. The hallways have scratches, scuff marks, and dents, apparently from decades of collisions with luggage that were never repaired. Worse of all was the condition of the bathrooms: used soap with hair on it. That's right -- the cleaning service did not even replace soap used by a previous guest. The average rate for a room here is nearly double what you will pay at any of the two dozen 3 and 4 star properties within one mile of the airport. Unless you have to catch a redeye, I can't think of any other compelling reason to stay here. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I chose to stay here as I had a late flight into MIA and a very early flight out the next day. NOt have to deal with transportation in the early hour made up for the cost. I was worried that noice from overflying planes would bother me. Not so. I never heard a plane. I did hear every single person who traveled the halls as there's no sound proofing […] around the doors. The rooms are spartan and shabby, the beds worn out, no iron or ironing board (in a traveler's hotel, no less) and just feels grimey. Whoever operated this hotel should be ashamed about the condition and lack of ameneties. Read more

Genuine Hotels.com guest review

Perfectly located in the airport itself. Room was comfortable, clean and quiet enough but the hotel itself is well over due for a touch up. Pool and cocktail bar advertised as being on the 7th floor has been closed for over 8 years.....Resteraunt smelled like a musty old bar which had not been aired out in years. Waited 10 minutes to get a drink in […] the bar down stairs. There were about 10 people total in the bar but the staff were far too busy being busy to serve anybody. Customer service generally tyhroughout the hotel was compleatly non existant. Staff just could not care less. Room 3 star at best Hotel public areas 1 to 1.5 star at best Resteraunt 1 star at best Customer service minus 10 star Read more

Genuine Hotels.com guest review

Very difficult to find as signage in airport is nonexistent until you get to Terminal E. Beds very uncomfortable. Very, very overpriced for what it is. Suggest you stay at a nearby motel and use their shuttle service, probably quicker than walking thru the disorganized and huge Miami terminal.

Genuine Expedia guest review

Run down, cheaply appointed old joint in need of a makeover. Highly over priced. Terse staff.

Genuine Expedia guest review

This hotel is so convenient for travelers like me, who might arrive MIA late and night and are leaving again early the next day. the staff are very helpful and pleasant. But, oh dear me, the time for some maintenance and refurbishment to the property is long overdue. Having arrived from Tokyo, worn and jet-lagged, the first room I was given had a blocked […] bathtub drain. The staff at reception were very accommodating and apologetic. They immediately moved me to another room nearby, which was simply dirty. The toilet bowl was stained. I prefer to think that it was stained and not just filthy. The bath tub was full of rust. This is an excellently located property. Tell the owners to spend some money on making sure that it is more acceptable. They will not always be able to rely on guests to ignore the horrible conditions simply because the hotel is conveniently located! Read more

Genuine Hotels.com guest review

Awful experience - long line to check in. Room was so old, rooms was so small i had to turn sideways to walk between the bed and TV. This was the worst hotel experience i have had this year and i have stayed in over 50 hotels this year.

Genuine Hotels.com guest review

Room was filthy, bed was not made up right, room smelled like smoke, to top it off a 20 year old TV. Will never stay here again

Genuine Hotels.com guest review

Convenient for a layover, absolutely impossible to beat. But for cleanliness and friendliness this must be the worst hotel in the city. Broken cabinet doors and suspiciously rumpled sheets on the bed left me dubious of the room; a cockroach scuttling about just confirmed it. My advice? Get a shuttle bus to a slightly less convenient, but cleaner p […] lace. Read more

Genuine Expedia guest review

Convenient for a layover, absolutely impossible to beat. But for cleanliness and friendliness this must be the worst hotel in the city. Broken cabinet doors and suspiciously rumpled sheets on the bed left me dubious of the room; a cockroach scuttling about just confirmed it. My advice? Get a shuttle bus to a slightly less convenient, but cleaner p […] lace. Read more

Genuine Expedia guest review

I would not recommend this hotel. While the location was great, the hotel is old and the rooms quite small. We had no hot water, the hair dryer did not work and a light was out in the bathroom. When we had trouble accessing the internet from our room, the front desk had us come down and leave a credit card so we could be charged for a toll free call […] for technical support to help us get the internet access we were paying for. Read more

Genuine Hotels.com guest review

The room is not worth the cost. The rooms are very dated and in serious need of renovation. I would not recommend this hotel to anyone.

Genuine Hotels.com guest review

Over the past twenty odd years, I've stayed here about once a year, when I get in to MIA late at night and my connecting flight leaves early in the morning. If at all practical, I try to stay at a nearby hotel with a shuttle bus, but sometimes, I feel the time wasted on them is too valuable to not be in bed asleep. An off-airport hotel will offer you […] a better room for less money - but you lose time. Over those years, I've noticed the hotel, especially the maintenance, deteriorate, year after year. I won't go into detail about last night's experience, listing all the things in the room that weren't working... suffice it to say that in most hotels, at check-out, they will ask you, "How was your stay." At this hotel, they no longer dare ask that question. Read more

Genuine Expedia guest review

From the desk through checkout the personel were nothing but rude and unhelpfuul. The room had hairs from previous guests. The bathroom needed to be upgraded YEARS ago. The only positive was the ease of having a room right in the airport.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I stay here because of the convenience of the location, because it's usually very late when I arrive, that is the only reason, it's very noisy, and the rooms all need updating.

Genuine Hotels.com guest review

This is one of the worst hotels I have ever been in. My husband is five foot ten and could touch the ceilings. The first room we were in was like a dungeon. After waiting 20 minutes in the hallway for a new room, it was not much better. There was NO water pressure in the shower. The hair dryer did not work. I would not stay at this hotel again. I would […] almost prefer to sleep at the airport gate. Read more

Genuine Expedia guest review

The staff was very nice and they offered us a free upgrade upon check in...but the hotel was really run down and dirty. Even my very laid back husband wouldn't stay for a second night so we cancelled our second night and went somewhere else.

Genuine Hotels.com guest review

The only good thing about this hotel is its location. Perfect for travelers who need to catch an early flight

Genuine Hotels.com guest review

It took me one hour to make the check-in, because there was just one person at the reception and a lot of people checking-in. I place a wake-up call, since I have to wake -up ealy. I paid this hotel in advance, because I arrived from my country in a very late fly and I have a ealy fly the day after, I never got the wake-up call and almost loose my fly […] to LA Read more

Genuine Expedia guest review

The hotel was not the Airport Marriott, but the Airport Hotel , it was in the Airport, very old and weathered looking interiors as well as paper thin walls and doors to hallway (can hear everything). Would not stay again nor recommend the hotel.

Genuine Expedia guest review

Only reason to stay here if you need to catch an early flight. Sheets feels like a carton.

Genuine Expedia guest review

No shuttle.Casino 5 minutes away had free shuttle but hotel desk had to call to order it. They refused! Told me to go airport info booth.No luggage storage! Sent us to airport storage, which would've cost $180 for 2hrs. Charged us $50 extra to get into our empty room early.There were dog food pellets scattered on the floor in our room. They were'nt […] ours. Bed was comfortable. Read more

Genuine Expedia guest review

I love the convenience of an in-airport hotel for morning flights. The MIA hotel was certainly extremely convenient in location--right in terminal--but otherwise a disaster. Pathetic room with poor mattress, ancient TV and remote that didn't even work. Check-in line late at night was very slow--hate to think what it might be like at busy hours. A 10 […] for convenience and a 1 for everything else. Read more

Genuine Expedia guest review

Dont really recommend this hotel. I got early to the airport and booked this hotel for the convenience it being on the airport and their reception staff did not treat me well! They just told to come back later as the check in time is 3pm (which is very unusual). They treated me like a non customer and just told bluntly walk away and come back later. […] Horrible experience, stay away from this hotel. Read more

Genuine Expedia guest review