Book online or call 1-866-539-0036 This call is free. 24 hours a day; 7 days a week.
Book online or call
Location.
The Hyatt Regency Miami is located on the Miami River in Miami, Fla. The hotel adjoins the Miami Convention Center and the James Knight International Center. The Bayside Marketplace is located 5 blocks away.
Hotel Features.
The atrium-style lobby is decorated with leather sofas and chairs, as well as a soaring Yaacov Agam sculpture. Dining options include The Riverwalk Café that serves gourmet meals, and offers take-out service. Currents Lounge overlooks the Miami River, serves appetizers, houses pool tables and features 52-inch flat-panel televisions. A business center is staffed 24 hours a day, 6 days a week, and offers fax, photocopy and print services. A total of 100,000 square feet of flexible function space accommodates events. Wireless Internet access is available throughout the hotel (surcharge). Recreational amenities include an outdoor pool and the complimentary 24-hour Hyatt Stay Fit fitness center. The fitness center houses cardiovascular and strength-training equipment, and free weights. Self parking(surcharge) is available on site with no in/out privileges.
Guestrooms.
The 24-story Hyatt Regency Miami offers 612 contemporary guestrooms with South Beach-inspired decor. Guestrooms feature gold, beige and royal blue fabrics, modern-style pale wood furnishings and streamlined lighting fixtures. Technological enhancements include flat-panel televisions and high-speed Internet access (surcharge). Hyatt Grand Beds are draped with 250-thread-count sheets and topped with 6 pillows. Bathrooms are stocked with Portico toiletries. Accommodations contain refrigerators on request, coffeemakers and complimentary in-room safes. All rooms are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
The Riverwalk Café - This casual lobby-level restaurant has a tropical setting for sit-down and deli offerings, pastries, and juices. Breakfast, lunch, and dinner.
The Hyatt has an outdoor pool and sundeck, and a well-equipped fitness room.
Additional recreational activities are available on Biscayne Bay and at Bayfront Park, about 3 blocks away.
The recreational activities listed below are available either on-site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Metromover links the AmericanAirlines Arena, Bayside Marketplace, the Brickell Avenue financial district, the Miami Art Museum, and many other central attractions. Passengers can transfer to the Metrorail to venture north and south. The Port of Miami is near downtown, as are three ethnic enclaves: Little Haiti, Little Havana, and Liberty City, the historic African-American neighborhood.
see all hotels in Miami"Not what i was expecting"
When i first got my room I was extremely disappointed. The carpet was old, dirty and lifted in the middle of the room. The room smelled awful. I called the front desk, complained, and was quickly upgraded to a suite. The carpet was a bit better, It was still old and had a sticky feeling when walking barefoot, the smell was a bit better, and the shower […] was a bit moldy. The location was great but I was expecting a lot more from this hotel after paying over $200 a night. Read moreGenuine Hotels.com guest review
"Rather disappointing"
I attended a conference here this week - hotel itself is "OK", but room and hotel in general definitely showing it's age. The eating options were limited to one restaurant with a very limited and overpriced menu. No workout facility (that I could find). On the positive, the hotel staff was very friendly and professional.Genuine Expedia guest review
"Not a 4 star..."
I stay in many hotels across the country and star rating is important. This hotel was not a 4 star. Room was worn and felt dirty. Carpets needed a good cleaning, grout in bathroom was tired and a bit moldy. Overall, I would not recommend this hotel if you think it is going to be a higher end stay.Genuine Hotels.com guest review
"for the price value, there are other options"
the hotel needs a complete renovation, every floor is old and smelly, bathrooms are old restaurant is ok. good employees services at front desk, car park and restaurantGenuine Expedia guest review
The bathrooms in the guest rooms are falling apart. Unbelievable!Genuine Hotels.com guest review
"Not recommend, very dissapointed."
Many things: 1. The bathroom its not what I thought according to the room photos. 2. When we arrived we have to pay an extra $25.00 for early check in, the check in its at 4:00p.m. and check out at 12 noon !! 3. There was no bottles of water in the room, I'll explain to the front desk that in another ocassion they put at least 2 bottles, but they told […] that I have to pay for it. 4. Poorly amenities. I will not return to these hotel nor Hyatt anywhere. Read moreGenuine Expedia guest review
This hotel is not what you would expect from a Hyatt Hotel - Old Style and "not so clean" carpets. Location is the best you will get.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Seasoned traveler"
I was so disappointed in the upkeep of this hotel. I'd stayed here 6 years prior and it was great. I didn't notice then how small the workout facilities were then. A dreadful gym in the basement with very poor cell phone reception. My cleaning staff contnuusly forgot to replace the towels and didn't vacuum (small test). There is a ridiculous valet charge […] considering the front of the hotel entrance for cars was continuously blocked by steel baracades. Read moreGenuine Expedia guest review
Response by Hyatt Regency Miami Thank you for your feedback regarding your recent stay and for taking your time to leave a review. We greatly appreciate your business and sincerely apologize for our shortcomings. We, too, were disappointed that we did not meet all your expectations and apologize for the inconveniences you experienced while you were a guest at our resort. We value you as a Hyatt customer and hope to regain your confidence. Sincerely,
"Hyatt Regency-Holiday Inn: No Difference"
The lobby had a peculiar unidentifiable smell. The pool was street level where you could hear the traffic of the busy street. Not to mention the pool was just small. The poolside cabanas were a nice touch. I do not want to completely slam this hotel because the staff was amazing. Overall, I think this is a dated hotel that needs to some serious renovation; […] paging Extreme Makeover: Hotel Edition! Read moreGenuine Expedia guest review
Are hotel room wasn't available until 7:00 pm because it was being cleaned and when we finally got a room it was still dirty. We will not stay there again.nGenuine Hotels.com guest review
Response by Hyatt Regency Miami Greetings from the Hyatt Regency Miami. Thank you for your feedback regarding your recent stay and for taking your time to leave a review. We greatly appreciate your business and sincerely apologize for our shortcomings. We, too, were disappointed that we did not meet all your expectations and apologize for the inconveniences you experienced while you were a guest at our property. We value you as a Hyatt customer and hope to regain your confidence. To that end, we hope you will once again return to our property, allowing us another opportunity to serve you in the manner you have come to expect from a Hyatt hotel. Sincerely,
"Miami good; Hyatt bad"
Terrible service. Room not ready until 5:15, despite kiosk check-in was not in the list of rooms to be prioritized. Was sent a text message by the kiosk that my rooms (2) were ready, was told by the rude front desk clerked that it was a mistake... I was then offered a $30 credit for 4 guys at the hotel bar when the drinks are $9-$11 each. Asked the […] 'manager' to at least cover 1 round while we waited and told '$30 is all I can do'. Room was dirty- crumbs in the drawer and no soap to be found anywhere. They offered a shuttle to the Florida Marlins baseball game and back. Due to the size of the line, we took a cab to the park. After waiting nearly an hour for the ride back, we took a cab back as well. Avoid this hotel- Hyatt should be embarrassed to have this as part of its brand. Read moreGenuine Hotels.com guest review
"Be prepare for no room available for check in now."
We have 4 rooms booked, unfortunately there's only 1 room available for check in upon our arrival at 8:30 P.M. Unbelievable! the check in time is suppose at 4:00 p.m. We were told other guests check out late that day ** airline personal** Feels like the hotel has sold our paid room to some other guests for 5 hrs. We finally check in around 9:30 p.m. The […] next night ,at 01:00 a.m. I heard this dragging noice on the ceiling at 16 floor , I thought I have a haunted room? it goes on & on until I call the front desk & was told the room above me has some kind of water problem that cause the water hammer sound and they are trying their best to fix it. The person who call me later are very polite. its a Plus Don't know about other rooms but my room's carpet are dirty & spotty, I don't normally wear slippers or such but I worn my socks during the entire stay 3 nights. Read moreGenuine Expedia guest review
"Disappointed in Miami"
There was no food available at the hotel or nearby late night. The pool was disapointing, no sun!Genuine Expedia guest review
"Pictures online misleading."
Old are room was like a Motel 6. Very disappointed.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointing"
When we arrived at the hotel, the attendant told us we could not check in because the hotel was fully booked - before even check that we had a confirmed reservation. We were given a smoking room - even been reserved a non smoking room. The room was not very clean and smell really bad.Genuine Expedia guest review
"Poor Customer Experience"
Poor Customer Experience......very average accommodation for the price.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Experience"
I was very disappointed with the condition of the hotel. I generally love lodging at Hyatt Hotels and expected a much more modern hotel. The cost and the condition of the hotel room did not meet my expectations. I have stayed at hotels that are less expensive and are much nicer, with the location being Downtown Miami the condition of the hotel rooms […] should be renovated to meet guests’ expectations. The quality of the staff and their services were pleasing, my disappointment is with the condition of the hotel rooms. Read moreGenuine Expedia guest review
"They Hyatt Regency- Downtown Miami"
Ok, I have a lot to say about this hotel. I was EXTREMLEY DISSAPPOINTED. First off in my hotel room, while I was taking a shower the water just happened to turn off, and there was no water. So we had to change rooms. In the other room, housekeeping left a disgusting band-aid in the shower. Overall the carpets in the room were not very clean and needed […] to be vacuumed properly. The bath tub was dingy, and I almost puked when I saw that band-aid. The valet is a complete mess, and you really have no choice of self-park. They will charge you the same high rate going in and out of the self parking then if you pay the even more expensive rate for valet. Also expect to wait at least 30 minutes to get your car, Even if you call 15 minutes before, expect to wait. The only good thing about the hotel was the people at the front desk, they were very polite and apolegetic for all the unconviniences. They tried very hard and were very kind. Overall, this hotel was one of the worst hotels I've ever stayed at. I would never recommend this hotel to anyone. The only nice thing were the employees whose customer service was excellent. Read moreGenuine Hotels.com guest review
"Not that great"
Rooms are not great at all. Need to be renovated. Alot of carpet stains, mold in bath shower, and window tint ripped apart. Front desk didn't help me out that much. I found a manager on duty and she did help out. Offered me to chang rooms, credit my account and complimentary dinner for 2 with drinks and breakfast. That made up for it at least. Besides […] that, i will find another hotel with better front desk service and clean rooms. Read moreGenuine Expedia guest review
"Miami worst 4 star hotell"
Management was great in understanding how bad the service was. Kept comping us to make up for all the mistakes and water issues. No hot water in one room. Room not cleaned. After being prommissed the room would be cleaned it wasn't. When they did clean the room they never replaced the towels. Food in the hotel was good though!Genuine Expedia guest review
I stay 1 night when we check in the room not ready we wait3 hours.there fall no charger bit they do not how u treat your customers.hate thatGenuine Hotels.com guest review
"Filthy stained carpets, unclear parking, my room wasn't ready for my midnight check-in"
Parking is very unclear and confusing and the staff was minimally helpful when I called to ask; I checked in very late due to flights, and even then they did not have my room ready for me (not yet cleaned, as they said), so I ended up in a smaller room w/o the king bed I was promised; the carpet in the room was very dirty, with big nasty stains; getting […] in and outof downtown Miami is not easy (not their fault); downtown shuts down after dark, so there was very few restaurant options unless you want off-brand fast food (also not their fault). Read moreGenuine Expedia guest review
"Our stay at the hyatt in Miami"
We were very happy with the location.The service was good. However there was not an indoor pool, and it rained our whole duration of our stay. The room was old and the carpets needed to be clean. I also noticed the two days we stayed, hotel trash cans on the floor we stayed on were never cleaned.If we return to Miami we will choose a different hote […] l. Read moreGenuine Hotels.com guest review
"In need of an update"
I stayed @ this hotel while waiting for my apartment to be ready so i am familiar with the area and its conveniences. The Lobby and outside of the hotel are very nice and worthy of the Hyatt brand, However the rooms are in desperate need of an update. look like last time they were refreshed was the mid 80's. I had to change my first room due to an overwhelming […] mildew odor and my second room smelled like industrial cleaner. The staff was very friendly but overall I would say not worthy of being called a hyattt. Would not stay there again Read moreGenuine Hotels.com guest review
"Too Much To Say!"
Well, I has to move to another Hotel! -Horrible parking! and expensive. -No free Wi-Fi -Very Small Bedrooms Etc, Etc, Etc.Genuine Hotels.com guest review
"Third World Hyatt"
This place was probably great, that is if you were staying in a third world country. The lobby was classy, but once you got to the floors with the rooms it was a diffenent story. The carpets had been cleaned so many times it reaked of chemicals. The walls in our room look like a dart board--and we were "upgraded" to a suite after the first room we went […] to already had someone in it. This is no four star hotel in the US-maybe a three and that is probably generous. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Old, Un-maintained, Poor service."
Does not live upto the standard of a Hyatt and doesn't match some of the other reputed Hotel chain, leaves a lot to be desired. Rooms weren't ready till 11.20 pm, we were offered complimentary breakfast, but still doesn't justify the inconvenience caused. Location is great.Genuine Expedia guest review
"Dont let front desk fool you"
At check in I was given what I thought was a non smokers room. The hotel was full so they were sticking non smoking customers on smokers floors and saying that they were newly converted to non smoking. Bull@#$%. Could not sleep that night so made a stink until I was given anything available.. an AD (disabled person's) room. The lobby was blaring salsa […] music way too loud. Once again a less than stellar experience from the deteriorating Hyatt brand. Read moreGenuine Hotels.com guest review
"not so good"
there are no parking at this hotel and if you let the hotel park your car it will run you 30 dollars a day and they will drive the hell out of your car.Genuine Hotels.com guest review
"In bad need of Renovations"
The pictures are deceiving of this hotel. The rooms are in bad need of Renovations. Im talking an 80s style feel, yellow and brown seems to be the theme. The washrooms and showers were so dated. The room was "depressing" to sum it up. I suppose it could be used for a 1 nighter,or a short business trip. When we checked in at 3pm our room was not ready, […] we came back at 5pm and they had the nerve to say the same thing..my fiance became agitated and said it was unrealistic for a hotel to not be able to check someone in at 5PM?? So they gave us another room. The next morning we asked for a late checkout..given we were still running a bit late, we went 10 min beyond our late check out time, and this woman (not housekeeping) came knocking on the door with three hench men behind her asking "When are you planning on leaving?...Never in all of our hotel stays has any staff member asked such a rude question. The last time i checked most hotels are trying to go with a "friendly this is your home" theme...not a "get out" Message...but dont worry, we wont be back! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not impressed"
The service was absolutely horrible. It took 3 hours and SEVERAL calls to receive towels which our room lacked when we arrived. When we asked to have a cab on the checkout day waiting, they failed to do so. Furthermore, they tried to charge me for the room, even though I paid through Expedia. The service in the hotel bar was even worse, often waiting […] 20-30 minutes for a waitress to come get your drink order. Then, when we were leaving once, I had to hunt down the waitress for our bill, where her response was "What do YOU want?". The conditions of the room were nothing special, and the room was pretty beat up. The walls are SUPER thin so you can hear everything your neighbor is doing, and the airconditioners rattled in all 4 rooms that I visited. Overall, avoid this dump of a hotel. Read moreGenuine Expedia guest review
"make sure your room and beds are clean before relaxing"
unpacked and kids fell asleep before i could notice that the beds were not made with new sheets.Genuine Expedia guest review
"HYATT REGENCY nightmare"
i had the worst night in my life in a hotel, in the room next door, there were staying a band of rock, a lot of noise, there were fighting all nigth, i think they even went to the hospital, i call several times to reception and the couldnt do anything with them, they couldnt change me to another room, you could here everything in the room next to you, […] besides that in the lobby was so cold, the have the air condition so high that i got sick...... the breakfast buffet very poor. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not impressed"
Hotel is old, room is smal and design weired... you sleep behind a half wall that goes to the bathroom and bathroom needs to be renovated. There is also the unreal day fee for valet parking (scarse parking options around) plus charge for the internet. I don't recommend this hotel.Genuine Expedia guest review
"Pretty good for the time...quality and convenient"
I certainly enjoyed the the stay at the Hyatt. It was convenient and comfortable. There is an effort to be modern and suave but more insight is need. However, it was overall a great time their.Genuine Hotels.com guest review
"Really!not what you see on pics, dirty motel rooms"
Well unfortunately for this hotel I had just stayed at the affinia NYC and The athletic club before arriving here for my miami leg of the trip. First reaction? Looked nice enough from outside. Spoke to a guy who hated being there, knew straight away this place was "special". The guy first tries to charge us extra for checking in early, even though […] I have the flu and am shaking, and staying there for a week. I should also mention that my partner had already called yesterday and was given the early check in at no charge. So we mention this after he tries to fight it and them after acting like he is reading an entire accounting book, agrees. Then after a long flight get to your room. , go upstairs, try and take a shower- it doesn't work. Call reception, told that sometimes "you need to pull it harder". It didn't work. Change rooms. Which I mention is the same condition as the first room. Oh my god. Filth, mustiness, just felt cheap and very motel - if that. Stained, dirty floors, seedy shower - sorry but this Regency Hotel is nothing like its LA counterpart (LA was beautiful). No decent Internet. No good help from any staff. Bed was made well, but again after the athletic club beds this place is a very undeserving D-. Read moreGenuine Expedia guest review
"Disappointing"
Expensive hotel with old material and installation , the worst Hyatt that I've visited .Genuine Expedia guest review
Rooms are on top of the bridge and main artery. The noise of these bridge -iron grid especially when big , heavy cars passed by was intolerable. I did not sleep for 3 nights. Turn air condition on to avoid noise and the air condition was extremely noisy.For such a reputable hotel , to be stuck in such a bad location I will not recommend it to the ones […] who want to sleep at night.. Read moreGenuine Hotels.com guest review
"Disappointing"
Reputable name with disappointing services, room not well maintain.Genuine Expedia guest review
Response by Hyatt Regency Miami Greetings from the Hyatt Regency Miami. Thank you for your feedback regarding your recent stay and for taking your time to leave a review. We greatly appreciate your business and sincerely apologize for our shortcomings. We, also, were disappointed that we did not meet all your expectations and apologize for the inconveniences you experienced while you were a guest at our hotel. We value you as a Hyatt customer and hope to regain your confidence.
"In the Heart of Miami"
This hotel is in desperate need of renovation. It looks beaten up. The room was large and clean, but had a musty smell. There was no in room safe. Housekeeping knocked on my door 3 times between 7AM - 8AM for cleaning my room. Breakfast buffet was good and the choices was also good.Genuine Hotels.com guest review
"Hotel viellot , rénovation urgente"
l'hotel a fortement besoin d'etre rénové. la moquette dans les chambres devrait etre remplacée , donne l'impression d'etre sale .Quelles mauvaises odeurs persitent . pas possible d'aérer . fenetre condannée . L'hotel est très bien placé , très bon petit déjeuner . personnel agréable .WIFI gratuitGenuine Hotels.com guest review
"Olor a cigarrillo concentrado en las habitaciones"
El hotel esta bien, sin embargo las habitaciones son tan antiguas que tiene olor concentrado a cigarrillo. El personal del hotel ante muestro malestar nos cambio de habitación a una mas amplia y con mejor vista, en la cual el olor era menos concentrado. El aire acondicionado del edificio necesita un mantenimiento general ya que si lo enciendes entra […] un olor desagradable con cigarrillo a la habitación por lo que preferimos no encenderlo. Si viajan con niños o personas alérgicas respiratorias o con piel sensible necesitan otro hotel al igual que si te molesta el olor a cigarrillo permanentemente. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
