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Book online or call
Location.
Situated in Mechanicsburg, Country Inn & Suites By Carlson, Harrisburg West is in the suburbs and close to Capital City Mall. Additional area attractions include Pennsylvania State Capitol and City Island.
Hotel Features.
Country Inn & Suites By Carlson, Harrisburg West has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. This 3-star hotel features business amenities including a 24-hour business center and a meeting/conference room. A complimentary breakfast is served each morning and a complimentary manager's reception is available on select days. Additional amenities include a library, multilingual staff, and laundry facilities. Onsite parking is complimentary.
Guestrooms.
The 66 air-conditioned guestrooms at Country Inn & Suites By Carlson, Harrisburg West include coffee/tea makers and complimentary weekday newspapers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 32-inch flat-screen TVs are equipped with premium digital channels and free movie channels. All accommodations provide desks and phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
A complimentary full breakfast is served each morning between 6 AM and 9:30 AM. A complimentary manager's reception is offered in the evening on weekdays.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Disappointed - WILL NOT STAY IN THIS HOTEL AGAIN."
We stayed one night at the hotel (and thank god it was only one night). We arrived late in the evening after sunset. The entry to Hotel is of service road with no lights and it was a little tricky to find entry drive way. Once inside the hotel, check in clerk was very friendly and pleasant to deal with. Room was nice clean and quiet. However, that where […] the fund ended. Soon after check-in we realized that we had forgotten to bring toothpaste. we ask for toothpaste, the clerk saidthey were out of stock. Next morning , toilet clogged. When I called hotel service at about 0800 am, no one picked up the phone. It took 4 or 5 calls before some one picked up and promided to send some onr to fix the problem. We waited and waited and had to call twice more, tilll someone show up to fix the issue. After that when we went to breakfast, at about 0930, (Posted breakfast serving time 0730 to 1000), they ran out of Egg, french toast and sausages. Attendant said he can not replenish the food because microwave was broken. So we had to check out the hotel and eat breakfast elsewhere. Bottom line- I WILL NOT STAY IN THIS HOTEL AGAIN. There are many nice hotel closeby. Read moreGenuine Hotels.com guest review
"Needs some sprucing up"
We stayed here for a weekend and were basically happy with the room itself. It was clean and had all the conveniences we wanted. We were happy the suite had a door for the bedroom and there were two tvs. The hotel however needed some work. When you walk in the lobby the beautiful staircase was missing three of the bannister legs. The pool had NO heat […] at all! The hot tub was very hot the first day and cold and stinky the next. There were never any towels in the pool room so we constantly had to go to the front desk and ask for some. The exercise room was a little small and had filtered water with no cups. Why? The front desk was very nice, when there was someone there. If they could just take care of the pool and exercise room and fix the bannister it would be a pretty decent place! The free breakfast was fine as expected. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Harrisburg West Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.
"It's all in the details!"
It's all in the details! Indoor Pool temperature was cold, Spa timer didn't work, exercise room bike didn't work, breakfast offerings-minimal, watery oatmeal,no yogurt,no attempt to refresh the food offerings. Front desk staff did not seem to be about "customer service". Usually would have a much higher rating for a Country Inn and Suites and that's […] why I chose it initially. Will not return. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Harrisburg West We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly or contact us at Customer Care.
"Too Noisey"
The room was too noisey. I heard the outside truck traffic continuously thru the night. I got very little sleep. They should do something about deadening the traffic noise in the rooms facing the Highway. I stayed once before in a room in the rear of the Hotel and it was fine. Very dissapointed. May choose another Hotel in future.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Harrisburg West We are very sorry about the experience you had at our hotel. We appreciate your comments as we will use them to improve our service to guests.
This guest did not leave a comment.Genuine Hotels.com guest review
"Better options available."
Dirty hotel that hasn't been updated in quite some time. There are much better options in the area.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Harrisburg West We thank you for taking the time to post this review. We regret that we did not meet your expectations and ask that you please accept our sincere apologies for this situation.
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel staff defines rude and mioserable!!!"
Hotel is showing signs of wear, but if the staff was the least bit cordial and friendly it would have been easy to get past. Our room had not been clean after our first night, by 5:00 PM the next day, and when I questioned the front desk, they said it was because they were under-staffed!!!! I explained this was not MY problem and had expected my room […] to be clean when I arrived back to the hotel, after being gone all day from 9:00 AM!!!! The were also very rude and ignorant to another membewr of our party who asked about checking in early on 5/19. In addition, we were there for a youth basketball tournament, and every time they saw our team of 14-year old boys in the lobby, they immediately hid the cookies that had been made available to the guests, which I thought was a staple of Country Inn and Suites! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Country Inn Harrisburg"
My stay at the Country Inn certainly wasnt as pleasant as my stay in May. Although I'm no smoker, I wound up staying in a smoking room" as there were no more available rooms with 2 beds. Don't get me wrong I've stayed in smoking rooms before but this room reaked of smoke so bad we had to ask the cleaning ppl to leave a bottle if sanitizer in the room. […] Also the size of the beds appeared to be full size beds instead of queen size, no comparison at all to the Country Inn we stayed at in Baltimore. Read moreGenuine Hotels.com guest review
"NIce Building, Good Price, Terrible Experience"
Surly service from front desk person upon checkout. Airconditioning unit was working poorly and the room was 80 degrees through the night. Badly stained blankets. The sink was clogged. Overall, a bad experience and I wouldn't recommend this hotel to anyone.Genuine Hotels.com guest review
"Basic"
Just your basics - Motel 6 with a lobby.Genuine Hotels.com guest review
"Smells like mildew all over the hotel"
This hotel lobby and rooms smells like it has mildew in all it's walls. Location is off the main streets.Genuine Hotels.com guest review
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