4.4
out of 5
Excellent
(227 reviews)
Hotels.com Guest Rating
TripAdvisor Traveller Rating
This hotel is located riight across from the Natick Mall and a few minutes from the Mass. Pike. The rooms are large and the breakfast is wonderful. Our... room had a chair that was torn--easily seen--and should have been removed or changed. The only other thing that was not satisfactory was that our room as not made up until late afternoon--around 4:00. I guess we could have asked for it to be done earlier but we were surprised by this as we had been out all day and expected to return to a clean room. We had to wait over an hour for it to be done. Our air conditioner did not work the last night we were there. We did not report it until we checked out and they were going to fix it immediately--the front desk was very helpful. The sheets and bed were fabulous and there was always coffee, tea, etc. available for us. I would stay here again. For the money it was a good deal. by Nan from PA on 06/12/13
