Providence Biltmore Hotel

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Genuine Hotels.com guest review

While check in was easy and pleasant things went downhill from that point. Room wasn't as modern as I expected which in itself was not a big deal. However not having HOT or even WARM WATER for whole overnight stay was not acceptable. I notified the Front Desk and the response was not to switch rooms in order to be able to shower but that they didn't […] expect hot water problems until 11 am the next morning. I don't think hot water is too much to expect from a hotel stay. Everything else would of been minuscule compared to this problem that I received zero help with from the hotel or hotels.com Lesson learned! Read more

Genuine Hotels.com guest review

The staff was excellent at this hotel. I've stayed here twice now and other than the average rooms and parking charge it was excellent. The front desk, valet and cleaning staff were excellent and catered to our families needs without any question. If it weren't for the staff I wouldn't rave about this place but whatever koolaid they're drinking I want […] some for my employees. Read more

Genuine Hotels.com guest review

The hotel was gorgeous! We only needed a place to sleep, but the added comfort and luxury was much appreciated.

Genuine Hotels.com guest review

I stayed in a junior suite- exceeded expectations- very roomy! Wish I could've stayed longer

Genuine Hotels.com guest review

This hotel is very convenient to the convention center. This is a classic old hotel which is in the process of being upgraded. The rooms are large with a walk in closet, bedroom and sitting room. Attached to a Starbucks and a McCormick and Schmicks allows a guest to have a small breakfast and coffee or a traditional breakfast, lunch and excellent seafood […] dinner without leaving the premises. The only 2 issues in 4 nights was 1. my room would stay at 80 degrees if I kept the windows closed. The building can only supply heat or air conditioning but not both. They had heat on during my stay. and 2. One night loud music from a nearby dance club was an issue with the windows open. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The best thing I can say is the location was easy to get to, right in the middle of downtown, and the room was spacious. That was all I could say good about this place. The room was about 80 degrees when I arrived and nothing I could do with the thermostat helped. I finally got to 70 at about 4 in the morning! The furnishings were old, the parking garage, […] was hard to access since they closed down the walkway from the hotel. Even little things were missing like decent TV reception and there was no hair dryer. Read more

Genuine Hotels.com guest review

At the time of my stay they passed letters under our doors after 10pm to tell the hot water would be shut off from 9am-afternoon sometime. First night it would have been nicer if we knew upon check-in around 830 since we didn't see until the net morning. Other then that it's a very historical hotel and you can here the pipes through the walls and what […] the guests are doing in the room next to you. Read more

Genuine Hotels.com guest review

A beautiful old hotel. The spa is great--Dan is a wonderful massage therapist! And one night I really did not want to go out for dinner and had something at the seafood place attached to the hotel and everything--including the service--was suprisingly good. My biggest complaint is that hotels.com does not mention the extra valey parking charge. It just […] says "parking". This charge IS listed for other hotels in town and I was trying to avoid that. I will take this chage into consideration when choosing a hotel next time Read more

Genuine Hotels.com guest review

I like this hotel. If new is your idea of great, this is not for you. It is a grand old hotel that is well kept, and the rooms are clean. Nice staff and convenient to many restaurants and local destinations.

Genuine Hotels.com guest review

Although I'm a Marriott fan, the Biltmore was less expensive than the Courtyard. This is a very cool, historic hotel and I enjoyed my stay. Very close to the Convention Center. Will definitely stay there again!

Genuine Hotels.com guest review

The Biltmore in Providence was built in the 1920s and has the architectural charm to prove it. The Lobby is lovely with a grand staircase and amazing ceiling. Staff were very courteous and gracious. Parts of the hotel seemed under renovation, but no problems with noise at all. Our 2King suite was clean, reasonably priced, and nicely appointed. If you […] appreciate this kind of old school charm, and can do without the bells & whistles (but boringly anonymous construction) of newer hotels, the Biltmore might be for you. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stay in Providence once or twice a month on business and have stayed at many of the hotels downtown. On this stay on Feb 20th I entered what I thought was a room but turned out to be a sauna-it must have been 85 degrees. The in room thermostat was not working so I asked the person at the front desk if he could send someone to fix it or move me to […] a new room. After explaining to me how I could adjust The thermostat(which I had tried) he did send a "technician" up to fix it. His solution was to prop open the window. Entertaining. When checking out the person at the front desk would not give me the manager's name or email. While I don't expect Four Seasons level of service, it was very clear that no one could really could be bothered in stark contrast to my experience at Courtyard or Omni where service has been excellent. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is an old hotel but clean rooms and nice staff. There is an unaffiliated parking garage right next door with the same name, so don't be fooled by that. It was right downtown in Providence with walking access to lots of restaurants and shops though it's a business district and was quiet at night.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Positive: Good location. Beds very comfortable. Service good. Starbucks in lobby. Negative: Rooms adjacent to elevators are noisy. Unable to get room cool enough. Restaurant very expensive. Lots of screaming little girls running around the halls since there was a cheerleading competition in town.

Genuine Hotels.com guest review

Hotel wasn't bad, good location but it was the hardest, worst bed and pillow situation I've seen in years.

Genuine Hotels.com guest review

This hotel was situated in a great area of downtown providence. The service, valet (which by the way is $26 a day) was phenomenal. The room just seemed too vintage, down to the TV. Hotel staff very friendly and courteous. Great place to stay in terms of location, but not if you are looking for a 'high end, luxurious' hotel stay..

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A historical hotel with lots of charm. Easy to find. Easy parking. Easy to head out on the town without having to go very far.

Genuine Hotels.com guest review

It was interesting that the staff was great kind and friendly and the location was awesome in downtown Providene. I was given a room on the 11th floor which was great to see the city, but as I went up the elevator I thought I ended up in a time warp. I almost thought Abraham Lincoln was staying at the hotel with me. It was very dated and my room was […] falling apart but the bed was absolutely Comfortable. If I didn't have company my experience would have been worse. But overall it was a enjoyable stay. If u need a comfortable bed and a atmosphere like Grandmas house- with an awesome Starbucks and McCormick and Schmidts downstairs. This is the place for ya. I'd do it again only if I absolutely had to. Read more

Genuine Hotels.com guest review

Some of the rooms are dated and you can see this in the bathrooms but every time I stay there, the rooms are clean, the staff is friendly and I always have a great time. Great area!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Wall paper was pealing in some places

Genuine Hotels.com guest review

This is a very bad place to stay. The building is from 1920s, the rooms are old, the heaters are not working correctly, the pipes make whistling noise when the neighboring room uses the bathroom. Good luck if you want to sleep. Friday nights there is incredible disco music sound coming from upper floors. TVs are from 80s, even the pictures are shaking. […] Terrible place. The owners have no idea how to run a hotel. Read more

Genuine Hotels.com guest review

Was in town for my son's 8th birthday and the staff went above and beyond to accommodate my requests as well as make the lil guy feel extra special on his bday! 5 star service and accommodations for a 3 star price, a rare find these days.

Genuine Hotels.com guest review

I was really excited to stay at the Biltmore considering the history. It was not a cheap stay. I anticipated historical charm but a TV from 1990 and lighting from the 1920's left me totally disappointed. I get it, the hotel was built in the 20's but at least control what you can. How about a TV update? Some dececent lighting so you can actually see […] in the room? A updated sink you can actually set something on. I went to open the closet door and it fell off the track, again appreicate the historical charm but would also appreciate a closet door that actually functions. Beautiful old space, could be done so much better. Read more

Genuine Hotels.com guest review

I stayed two nights at the Providence Biltmore while I was in town for a conference. Having read some pretty negative reviews, especially about outdated rooms, I was a bit skeptical of what my stay would be like. I found the staff to be very friendly and attentive, my room to be updated, clean and comfortable. I was on the third floor and had read that […] it was one of the floors that had been renovated, so I can't speak to how all the other rooms were. Mine on the third floor was quite nice. It is an old hotel so you'll hear noises from within it...other doors closing, toilets and showers running, etc. It has a lot of character and charm, is well cared for and is in a great central location. I was able to walk everywhere I needed to go and enjoyed exploring the city. As to the safety of the city, I never felt threatened or unsafe, but it is a downtown environment. Use common sense and know your route. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was in providence for a 2 day business trip and booked the Biltmore thinking it would be a spacious place to meet with my colleagues and have Internet access. The Wi fi did not work the entire time and no one was willing to fix it. Someone handed me a manual to call an outside company and deal with it myself. Unreal. I also booked the king suite and […] it was more run down than any 2 or 3 star hotel I have seen. Quite dissapointed. Read more

Genuine Hotels.com guest review

Rooms were fine and the location was good, especially for Brown. Disappointed in the gym though. It was small, had very little equipment and weights.

Genuine Hotels.com guest review

A beautiful old hotel in the heart of Providence. Close to everything. Many great places to eat. Staff was excellent. Would stay there again!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was my second stay at the Providence Builtmore. I really like this hotel. My only complaint, which I can't really hold the hotel responsible for, is that there was a large noisy wedding party that went really late. I was studying for a test so that was pretty frustrating. But, the hotel and it's location were awesome!

Genuine Hotels.com guest review

This hotel and their staff was superb.......loved the historical value of the building along with location and everything was wonderful....very helpful staff! I would highly recommend this hotel......

Genuine Hotels.com guest review

The first night we were in a room that had a air conditioner that leaked water on the floor carpet that I found wet after the shoes were off. Then we were a floor under the ballrooms and they had a wedding reception going on and the music was so loud that it made it very hard to go to sleep. The next morning around 6:15 am they started tear down of […] the wedding tables, etc. Needless to say we requested a different room and told we were going to get a new room but had to wait till 3:00pm as they had been booked solid. The next surprise we found out about was that they let dogs and cats stay there and I am highly allergic to them. Ugh! We definetly will not stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed at the Biltmore while taking my daughter to JWU. Accommodations were very nice. Courteous and efficient staff. Great location. Would definitely stay there again.

Genuine Hotels.com guest review

This hotel is old and it shows. As a first time guest I was very dissapointed. My room was directly opposite a very busy elevator. The furnishings are OLD and WORN. I nearly fell through the chair at the writing desk. Two lightbulbs were out I had to call the front desk. Bathroom had a mustly smelll to it. The circa 1990 TV needs updating. I do not […] plan on returning to this hotel. To end on a + note the bed was nice and the seafood restaurant was great. Staff is very polite and professional. Read more

Genuine Hotels.com guest review

Room was clean and comfortable. Small suite was larger than expected. Would definitely stay at the Biltmore again. Also, many restaurants are well within walking distance.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review