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Excellent Location for Business and Leisure Travel
Near Calvin College, Priority Health, Spectrum Health, Davenport University, Farmers Insurance, Frederik Meijer Gardens, adjacent to Woodland Mall and Centerpointe Shopping Center; Gerald Ford Airport-5 miles.
*DeVos Center - 8 miles
*Van Andel Arena - 8 miles
*Gerald Ford Museum - 9 miles
*John Ball Park Zoo - 11 miles
*Metro Health Village Complex - 12 miles
Daily complimentary guest breakfast buffet,
free onsite parking,pet friendly (one time fee), guest laundry, free roundtrip airport transportation, 24 hour key card access fitness facility, 24 hour access business center, outdoor seasonal pool and spa, picnic area, sportcourt.
Wireless high-speed internet access(free),
Fully equipped kitchens with full-size appliances:
Each suite has refrigerator, stove/oven, microwave, coffee/tea maker, dishwasher, cookware/utensils/dishware. Individual climate controls, Many suites have fireplaces. Television with premium cable channels, high-speed wireless internet access (free),
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Pets are allowed for an extra charge of USD 50 per stay
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Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Pets are allowed for an extra charge of USD 50 per stay
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
This should be a rent by the hour hotel. Great for hookers and the homeless, all others should AVOID. They did not honor the reservation, gave me a room ( smoke filled ), instead of the non smoking 1 bedroom suite I paid for. The room was not clean ( used soap in the shower, sheets were not clean ). Condition was poor ( furniture had cigarette burned […] holes, AC was 80 db+, tv was cracking due to poor wiring ). Room service did not touch the room during the stay ( no clean towels, no trash removal, etc ). Lets hope I don't have bed bugs from this experience. Read moreGenuine Hotels.com guest review
""HOSTAGE IN A HOTEL ROOM""
I got to the hotel and checked in, when I got to the room the swipe card did not work so I went back to the front office while my boyfriend stayed at the room. The woman made 2 more keys and by the time I made it back to the room another employee let my boyfriend in. The young man was talking on a walkie talkie with the woman from the office and she […] told him to check the second set of keys and they did not work either. She then told him to leave his key and he took the second set back with him. We needed to be somewhere at 8pm and now it's 8:40 pm so we put our things in the room and left. When we returned at 2:45am we were unable to enter our room for the 3rd time, went back to front office to get more keys and guess what they didn't work either. Back to the office and the employee said that he could not get in contact with the handy man or the manager. He offered us another smaller room for the night and that was the best he could do, and I had to decline because all of our luggage was in the room that we could not get into. I told him that we had to get in the room because I needed my medication and he said there was nothing he could do. I asked if there was a master key and he got all of the housekeeping keys and came back to the room. WOW the door opened with the housekeeping key, as he started back down the staires I asked him for the key and he said that he coulden't give me on and if I needed to leave to come back to the front desk and they will let me in. HOSTAGE!!!! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Just like my college apartment!"
New owner is obviously trying to do some upgrades to this hotel. IT NEEDS IT! But, it will take a lot of renovation to make it a hotel that I would choose. We checked out after the first night a found a much nicer hotel down the road for only a few more dollars.Genuine Expedia guest review
"Gatehouse Suites Grand Rapids"
Upon Checking into our room we found garbage under the sinks. The room smelled of cigerette smoke (no smoking) with cigeretts butts outside the room. They changed our room, only to find out at 11:30 pm we had not heat, the furnace was broken. I would not recommend this place to anyone.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"SCAM - And poor customer service"
We stayed 6 hours and were billed an extra day's stay because no one was monitoring their front desk when we had a plane to catch. We tried to check-out at 5am to catch a flight and we sat at the entry door phoning the front desk and NO ONE was around for 10 minutes. Finally we had to leave to catch our flight. When we got back I called to have them […] correct the issue and they said we had 2 reservations, one through hotels.com and the other one they made without our authorization. I told them about the issue and it is now 16 days later and still no response....AVOID being scammed and STAY AWAY!!! Very poor customer service :( Read moreGenuine Hotels.com guest review
"Rude Staff and Bugs in the Bed"
I found myself sneezing and had fear of mold but after I woke up with 4 bug bites on my back then I knew I had real problems. I took my grave concerns to the manager who immediately went into "defense" mode. He never apologized or offered any concern whatsoever. He told me I could move my clothes to another room (which was a big inconvienince) and offered […] zero assistance. He then left a very stern voicemail to my new room telling me that my old room had been checked for bed bugs and none had been found and that would close the issue. Read moreGenuine Expedia guest review
"Super Value"
I loved the room or I should suite as it had a complete kitchen, sofa area and even a fireplace. A great hot breakfast was also a positive in the Gatehouse Suites Grand Rapids. I would not hesitate in staying here again at twice the cost. The evening desk clerk even looked up directions for my next day meeting.Genuine Hotels.com guest review
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