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Location.
Situated in Hot Springs, Country Inn & Suites By Carlson, Hot Springs, AR is close to Oaklawn Park and Garvan Woodland Gardens. Additional area attractions include Bathhouse Row and Hot Springs National Park.
Hotel Features.
Country Inn & Suites By Carlson, Hot Springs, AR has an indoor pool, a spa tub, and a fitness facility. Wireless Internet access is complimentary in public areas. Additional amenities include laundry facilities, dry cleaning/laundry services, and self parking. Guest parking is complimentary.
Guestrooms.
The 59 air-conditioned guestrooms at Country Inn & Suites By Carlson, Hot Springs, AR include coffee/tea makers and complimentary weekday newspapers. Complimentary wireless high-speed Internet access is provided. Rooms are equipped with flat-screen televisions with premium cable channels. All accommodations provide desks and phones; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and windows that open.
Roll-away beds available, charges may apply*
Air conditioning is available for an extra charge
Rollaway beds are available for USD 10 per stay
Cribs/Infant beds are available for an extra charge
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Air conditioning is available for an extra charge
Rollaway beds are available for USD 10 per stay
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
We've had the same quality for a lot lessGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Please, please clean the side walls of the jacuzzi. They are white but are stained black! Please extend the hours that the pool and jacuzzi are available. Open earlier, close later. The carpet in our room was a little work and there were some stains on the bathroom wall (or tears in the wallpaper - I didn't explore too closely). Otherwise, it was ok. […] Staff were all friendly and helpful, breakfast was good. Coffee in the room was awful - maybe a different brank would be good or give extra creamer. Read moreGenuine Hotels.com guest review
It was good. Blanket on bed was too heavy. The room ac made too much noise. Wallpaper was falling off the wall in the bathroom. All in all it was ok. I expected better for what we paid. The breakfast was great and the location was good.Genuine Hotels.com guest review
"Nice place, might stay again,central location"
Nice place. Had to change rooms due to air conditioning,but I had read previous reviews and that was a problem before, but they were courteous and took care of it immediately. Breakfast was good, had lots of different items. All would have been Good if I hadn't left something in the room hanging in the closet and when I called back a day later they […] couldn't find it and said nothing had been turned in. Read moreGenuine Hotels.com guest review
Only complaint was no hot water and low water pressure in showerGenuine Hotels.com guest review
"Hot in Hot Springs"
Room was warm, front deak folks were terrible. They were very confused by our Hotels.com reservation. The location is great; but this property has definitely gone down since our last stay...in fact we will not stay at this property again as there are several other choices close by.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Eh, at least it's cheap."
I've stayed here before, only because it's the only reasonably priced hotel in a resort town. Bed sucked, tv was as old as I am, breakfast was unpalatable, I went down the street to ihop for breakfast instead. Do try to save up and stay somewhere else if you can. The management could certainly make some improvements and make it a good place to stay, […] but I doubt this will happen Read moreGenuine Hotels.com guest review
"No air conditioning- No service"
We came down on a Friday night so we would be able to make it to Magic Springs when they opened the next day to make the most of our family get away. I was satisfied with the hotel upon check-in. I noticed that our room was warm but it was very hot that day and assumed it would cool off as the evening went on. It did not! After our 4-year-old was already […] asleep, we noticed our air conditioner was not working properly. I went down to the front desk at about 11:30pm and asked for a fan. The staff person informed me that they did not have one. I asked if we could change rooms but leave our belongings in our current room so that I didn't have to wake up my child to gather everything up. I just wanted to pick her up (hopefully still sleeping) and move her. The staff person quite rudely informed me that was not possible. This basically left us no choice but to stay in our hot room. It was a miserable night! I also noticed that the hot tub was very old and dingy and many of the snack machines were empty- so one had to go to other floors to get snacks. The breakfast was decent. Read moreGenuine Expedia guest review
"Easy access to everything."
Love the hotel, but the air conditioner was not on when we arrived and the room was very hot, and it did cool very well at all. They were out of the chocolate chip cookies and the full breakfast was only so so. There is a bar/grill next door that was very busy, but there was no noise. Indoor pool had way to much chlorine to swim.Genuine Hotels.com guest review
"NEEDS WORK"
THE BREAKFAST WAS OK BUT NOT THAT GREAT,ROOM COULD NEED UPDATINGGenuine Expedia guest review
"Ok accomodations - good price and good breakfast"
Our stay at the hotel was just OK. It was clean, but needed updating. At check-in the attendant wasn't very knowledgable about directions to a restraunt and offered no map. Our room was located next to the excercise room and between restrooms - not a great location but it was still quiet. The breakfast buffet was nice. This added to the price, made […] the hotel a good fit for our trip. Read moreGenuine Expedia guest review
"Hot Springs....watch out for the maids!!!!!"
We recently spent three nights at the Country Inn and Suites in Hot Springs. When we checked into our room, we noticed it seemed a little warm, but figured it would cool off with the air on high. After going out for a few hours, we came back to a sweltering room! We called the desk and they did immedicately move us to another room. This room had significant […] water damage.....including some spots in the bathroom that looked suspiciously like mold. We were on the top floor, so the damage had to be due to a roof leak. The wallpaper in the bathroom was coming down, and there were even water damage spots above the bed. The worst problem, however, was the horribly rude maids! They would just open the door and walk into your room without even knocking! After the second morning of this, we just had them give us clean towels and leave. The breakfast was good, although the breakfast area was very small and crowded. The desk clerks were overall very nice, except for the fact that I had to wait 5 minutes for one to come in from smoking out front so I could check out. The lobby was very warm and inviting, and the cookies were a nice touch! Read moreGenuine Hotels.com guest review
"Nice Location but lacked a little in service"
The location is great, right near everything you need. The air conditioner in my room would never work right while i was there.I wasn't given a password for wifi , so when i tried to log back on later i couldnt get on because i needed a password.Other than that the room was nice and clean.Genuine Hotels.com guest review
"a little better than just ok"
Pros: One of the best continintal breakfasts. It was nice to have a hot breakfast and many other choices. Room was clean and staff friendly. Was one of the better hotels in the area. Cons: The air in my room was not working properly. I called the front desk and after telling the guy the air was not working that it was set at 65 but felt like 80 and […] kept shutting off. He told me it was supposed to shut off??? What? I told him I need a fan and he did give me one but I had to go get it. he next morning I called after sweating all night and they sent a maint person which fixed the problem. Also, the house cleaning kept barging (multiple times) into my room after I told them what time we were leaving so they could clean it. They never knocked. Read moreGenuine Hotels.com guest review
The room was nice and clean and the hotel was in a pretty central location, lots of parking space. The problems we had was our room light was burnt out and no one ever fixed it and my friends very expensive ring came up missing!!! We only got 2 minutes away and came straight back to the room and as we were going in, the cleaning service was coming out, […] so we arnt sure where it went... :-( Read moreGenuine Hotels.com guest review
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