Clackamas Sunnyside Inn

I have stayed at this motel on numerous ocassions in the past and was always very happy with the accomodations but this time was certainly less than I had hoped! This time I was in a wheelchair and the rooms for handicapped patrons was quite inaccessable - down hill in the middle set of rooms which made it fine going down but coming back to the car […] was a real effort. Then, there was the problem of getting the luggage to and from the room because the handicapped parking was a distance from the room and again down and back up the hill. The room was not very clean with a terribly stained carpet that made one worry about what you might be sleeping with! The outside condition of the building was quite delapidated and I should have looked more closely at that before checking in. The first room I was given was so small and crowded I could not move in my chair so complained to the front desk and was moved to another room. I was still not very happy with that as I had ordered a wheelchair assessable room and I could not get in or out of the shower safely. This motel needs a lot of work and I would not recommend it to anyone until or unless this work was done. I will not be staying here again unless they "clean up their act"!!!! Read more

Genuine Expedia guest review

First room toilet didn't flush,, moved us to the top floor, tried opening the blind and it fell off ,room to be a non-smoking room, but was very smelly like at one time it was used for a smoking room and they didn't change out the carpets etc. Traffic noise was very loud all night. Breakfast on Sunday only went until 9 am, should go longer we wanted […] to sleep alittle late and did not get to the breakfast in time. Hotel needs to be updated and more lights put in the rooms, felt very dark. We will not be staying with them again. Read more

Genuine Hotels.com guest review

I was traveling with my father, who is in a wheel chair. I requested an ADA room, which has never been an issue in the past. When we went to check in, they tried giving us a room that had steps to it. When I asked about the ADA room, I was told they didn't have any available despite our confirmation specifially stating it was to be an ADA accessable […] room. This hotel used to be a Best Western and I stayed there many times over several years and was always pleased with the service. About a year ago they changed hands and became a Howard Johnson, and the service went down hill. I will never stay at this hotel again, and I woud no longer reccomend it to anyone. We ended up getting a room at the Monarch Hotel down the street, and I was nothing but impressed with their service and quality of room. Read more

Genuine Hotels.com guest review