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Location.
Overlooking Hilo Bay, the Castle Hilo Hawaiian Hotel enjoys a beautiful location in Hilo, Hawaii. Hilo is a quaint, flower-filled retreat with Victorian homes and a restored downtown area that experiences more rain than any other American city. The Big Island of Hawaii offers a plethora of recreational opportunities. From surfing and scuba diving to volcano and waterfall exploration, there is something for everyone. Old banyan trees line the drive to the hotel, most of which were planted in the 1930's by celebrities such as Babe Ruth, Amelia Earhart and Cecil B. DeMille. Mauna Kea looms in the background and the arched bridge that leads to Coconut Island is only steps from the doors of the resort. The hotel is flanked by a beautiful beach, the Liliuokalani Gardens and the Naniloa Country Club.
Hotel Features.
The hotel's bayside pool is surrounded by a large sundeck and lounge chairs. Massages and beauty services available. The hotel staff provides concierge services, business services and currency exchange. Safe-deposit boxes are located at the front desk and laundry facilities are available.
Guestrooms.
All rooms at the hotel feature lanais and views of Hilo Bay or the enormous banyan trees out front. Cable television is standard and high-speed Internet access is available for a surcharge. Private bathroom with shower/tub combination. Hair dryer on request. Phone. Voice mail. Connecting/adjoining rooms available.
Charges may apply, see hotel policy below
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Rollaway beds are available for USD 30 per night
Cribs/Infant beds are available for an extra charge
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Rollaway beds are available for USD 30 per night
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Sugar was once king in Hilo. Now, the town is known for its bay, shops, and farmers market that teems with exotic fruit. Swaying hips abound at Hilo’s Merrie Monarch Festival, a week-long hula contest held after Easter. Hawaii Volcanoes National Park is nearby. There, Kilauea is the hottest attraction as one of the world’s most active volcanoes. At its helm is Pele, the Hawaiian volcano goddess.
see all hotels in Hilo"Very nice harbor views"
Great front desk. Nice upgrade ! Huge rooms.great view. Very good Restaurant both food and staffGenuine Hotels.com guest review
"Not good"
There isn't much choice in hilo. I recommend staying in another town if at all possible. Blah.Genuine Hotels.com guest review
Beautiful setting, w/large rooms, great ocean views, & conveniently located w/in walking distance to several restaurants. The landscaping is well-groomed but it’s clear the facility is aging, badly. The staff was courteous, professional & attentive. The in-room coffee was good, exactly as you would expect on Kona. The hotel has Wi-Fi in the lobby, but […] in the rooms you’re stuck with Ethernet cable for about $11 a day. Beyond that, it gets worse. My both bed sheets & towels felt cheap & threadbare, the pillows (I had only two on a king size bed) should have been retired long ago, interior painted surfaces are dingy, carpet is worn out & the cabinetry, furniture, plumbing & lighting fixtures are all extremely outdated & worn. In fact the overall decor reminds me of those kitschy Miami Vice-80's-era pastels & is desperately in need of renovation. That said, there really aren't any other good options in town so this property like the others sadly has no incentive to invest in improvements. Perhaps this is why their hotel room rates are so reasonable, compared to other cities in Hawaii? If you care more about a convenient location in a beautiful setting w/ nice staff & clean & affordable rooms than you do nice appointments & aesthetics, this is a good choice for you; it's not like you have a lot of choices in this town, so if you truly want a first-class facility & can spare a 3 Hour Drive to Kona (or an $80 flight,) that may be worth well the trouble. Read moreGenuine Hotels.com guest review
"Nice hotel but very dated rooms."
This hotel was recommended to me by a co-worker and he told me it was the nicest hotel in Hilo. I take this co-worker's advice with a grain of salt due to fact that he believes the Place Station in Las Vegas in a "great place to stay". Anyway, back to the hotel, thus place is really two hotels in one. The lobby and restaurant areas have a modern look […] to them and offer great views of the water and the mountains. Now to the rooms, the hallways are a little dingy but that doesn't properly prepare you for what you find when you enter your room. The rooms while very clean and large (king size bed) appear to be decorated with the 1970's in mind. There is no WiFi in rooms but there is paid wired Internet access available for a very modest price when compared to other hotels. I used an air card so I can not comment in the Internet speed. Overall I would rate my stay very positive and I would stay here again chiefly due to the quality of the other accommodations in the area. If you are looking for a Hilton quality then you will need to stay about an hour and a half away. Read moreGenuine Hotels.com guest review
"Ok for one night stay"
Just ok for one night stayGenuine Hotels.com guest review
"Best Hotel On Banyan Drive"
Yes, yes the hotel is dated, but it is the nicest one on Banyan drive (Believe me I've stayed at few other ones on "the drive" an then discovered the Hilo Hawaiian). I've been in Hilo multiple times for business and will only stay at the Hilo Hawaiian for now on. The hotel staff is super friendly and nice. I was very impressed with them.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Dated Hotel but Clean & Convenient"
The hotel is in a beautiful location near the airport; I found it very convenient. The hotel has flashes of it's former grandeur and I can imagine this was a desired destination a generation back. The front desk was understaffed when I arrived so it took a while to check in. This wasn't a place a local would recommend.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best in Hilo Town- Hands Down"
I've stayed at a few hotels in Hilo town, even though I live in Kona, and this hotel is by far the best you will find in Hilo town. The rooms are spacious and decent and the location is close to everything, including the airport. Ample parking and restaurants nearby. Downside- Coqui frogs around hotel, but they are every where and you dont hear them […] with AC on. This is not my hotel of choice when visiting Hilo. Read moreGenuine Hotels.com guest review
"Very nice. Wouldn't stay anywhere else."
The hotel is nice. Not too fancy. But very spacious. Too bad there's no free wi-fi. Also would be nice if there was room service as everything in Hilo is closed by 9pm.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Dated but ?Clean and friendly"
Beautiful location! Nice update to lobby and common areas. Rooms need updating!Genuine Hotels.com guest review
"Very Nice"
Overall, this hotel is quite nice. Room is comfortable, pool and restaurant are good and I like having everything like internet and laundry facilities "free", with a resort fee.Genuine Expedia guest review
"It's fine"
This pretty much matched what others had to say. It's not upscale - but it's clean, staff is friendly, and if staying on the Hilo side, very convenient to activities including Volcanoes National Park. Was there on business so one note - it is WIRED internet, not wireless.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hilo Hawaiin"
This hotel seemed a little old in some areas...also can't take alcohol out of bar not even to the pool or your room THAT SUCKED, accommodation were adequate, small itty bitty TV, if you care, food and service good. For the Islands - priced right.Genuine Hotels.com guest review
"very 1980's"
I am not sure when these rooms were updated, but clearly not in the last decade or two. If you are just looking for a room and modern hotel comforts are not your concern, this hotel will be fine. The rooms are very B-Flat.Genuine Hotels.com guest review
"Hilo Hawaiian"
We love this hotel! It is the best place to stay in the Hilo area. The staff is awesome and they take care of every need!!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great location, great restaurant"
Beautiful oceanfront location, comfortable rooms, excellent restaurant. Great area for walkingGenuine Expedia guest review
"Castle Hawaiian Hilo"
Nice hotel for a brief stay to get a feel of Hilo. Not too much but clean and incredible view of the Bay that will surprise you upon sunrise! The parking is inconveniently on the side of the building, which makes carrying up your luggage an extra effort up the ramp, but once comfortable in your room you forget about that inconvenience. local store outside […] of the building gave me the water I needed, I would stay there again! Read moreGenuine Hotels.com guest review
"What I didn't know about this hotel..."
I did not know: there is a beautiful flat park to run in or walk in right next door to the hotel. there was underground parking available and the elevator is right there to take you to the room the breakfast buffet is delcious with a gorgeous view and stellar service. the front desk ladies always smiled and made me feel welcome laundry service was available […] 24.7 so I never had to worry about being too late to get some done. the island across from the hotel was another delightful walk and very peaceful. no one told me that this hotel would be so wonderful and I can't wait to go back... Read moreGenuine Hotels.com guest review
"Hilo Hawaiian"
Old Hotel but clean, Nice seafood buffet. No fridge in the rooms, you can pay for one if you like. Internet was not working during my stay. I was on a business trip and needed internet. Had to drive down the road to a wifi spot.Genuine Hotels.com guest review
"Good for Budget Travel"
This hotel is clean and better overall than similarly priced properties that I have stayed in in Hawaii. I was on business so it suited my needs. It s not a hotel I choose to stay in if i was on vacation unless I was in need of a budget property and/or did not plan to spend much time at the property. THe surroundings are lush however and the night […] sounds of all the birds (and other creatures?) were tropically wonderful. Read moreGenuine Hotels.com guest review
"Would Stay Here Again"
Our room overlooked Coconut Island which was a pleasant surprise. Room was very nice and spacious. Nice balcony to sit on and watch the surrounding activity. No valet service and the bell hops seem to be hit or miss. We had to take our own luggage up to our room upon arrival and checkout. Restaurant was very expensive and the lunch offered was grab […] and go only. Read moreGenuine Expedia guest review
"Comfortable"
Our stay was very nice. I was a little worried with some of the reviews but looked much better than the surrounding available hotels. The dining was nice especially if you are tired from a long day of activities, it is nice to wonder if the quality of your food is going to be questionable or not.Genuine Hotels.com guest review
"Hilo Hawaiian"
overall good hotel to stay in. safe, clean, friendly staff.Genuine Expedia guest review
"Hotel Experience"
Ice machine was broken, again. I believe it was broken the last time I was there in Oct. 2009. Room was chilly, even with the AC off. Couldn't figure out where the cold air was leaking from. The hostess at the Queen Liliuokalani restaurant was not very friendly and chastised me for not presenting the coupon while ordering. Overall, I would recommend […] this hotel because all others in the area are terrible. Hilo Hawaiian is clean and fairly updated. Read moreGenuine Hotels.com guest review
"Convenient"
Stayed here for 4 days in January. Having read previous reviews we were not surprised, the hotel is in need of updating and renovations. However our room was clean and very big and our ocean view room on 6th floor was quite comfortable. Free and plentiful parking. Good location for visiting Volcano National Park. Front desk staff were very pleasant […] and helpful. Read moreGenuine Hotels.com guest review
"ヒロ滞在なら、ここ"
リピート宿泊です。ヒロでこれまで4件のホテルを利用していますが、いちばんはここでしょう。全般にわたり、「とてもよい」「よい」評価をつけられるホテルです。ちょっとだけ不便な点は、(1) 部屋に冷蔵庫がない、(2)インターネットが「有料」である、(3) 浴室がバスタブのないシャワーのみである、といったことでしょうか。また、週末レストランのSeafood Buffetディナーもお薦めです。Genuine Hotels.com guest review
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