Book online or call 866 538 1312 This call is free. 24 hours a day; 7 days a week.
Book online or call
Location.
Conveniently near the airport in Hilo, Uncle Billy's Hilo Bay Hotel is close to Naniloa Country Club, Panaewa Rainforest Zoo, and Pacific Tsunami Museum. Also nearby are Lyman Museum and Liliuokalani Park and Gardens.
Hotel Features.
A complimentary breakfast is available. In addition to an outdoor pool and an arcade/game room, Uncle Billy's Hilo Bay Hotel features gift shops/newsstands. Complimentary wireless Internet access is available in public areas. Additional amenities include a grocery/convenience store, laundry facilities, and a safe deposit box at the front desk. Guest parking is complimentary.
Guestrooms.
Rooms open to balconies. The 145 air-conditioned guestrooms at Uncle Billy's Hilo Bay Hotel include coffee/tea makers and hair dryers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels. Additional amenities include windows that open and clock radios. In addition, amenities available on request include irons/ironing boards, extra towels/bedding, and wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Sugar was once king in Hilo. Now, the town is known for its bay, shops, and farmers market that teems with exotic fruit. Swaying hips abound at Hilo’s Merrie Monarch Festival, a week-long hula contest held after Easter. Hawaii Volcanoes National Park is nearby. There, Kilauea is the hottest attraction as one of the world’s most active volcanoes. At its helm is Pele, the Hawaiian volcano goddess.
see all hotels in Hilo"good deal and very cordial staff"
I was pleased with Uncle Billy"s. It was reasonably priced, with very pleasant hotel staff, and set in a lovely area a short walk from a gorgeous park. Yes, the hotel could use some renovation in places, but again, for the price and locale, it was perfectly adequate. The front desk lady reccomended a nearby Thai restaurant that was superb!Genuine Hotels.com guest review
"comfortable cheap reasonable stay"
The hotel we stay was pleasant the room service was great,and what I really like about it was the garden area. They also had complimery breakfast of papaya ,muffins, English muffins, wheat bread. and drinks for the morning. The stay along with the birds chipping at 5 p.m after that the koki frog making the noise.. But you get use to it. uGenuine Expedia guest review
"Great Place"
Great location, great service. The hotel is very close to downtown and right off the shore. Besides the fact that the hotel is a little old, everything else was great.Genuine Hotels.com guest review
"Still love it, decades later"
Uncle Billy's is not a luxury hotel (nor do they claim to be), but it is friendly, open, affordable and laid back, and the all you can eat papaya at breakfast is just the crowning touch. My husband and I stayed at the Kona-side Uncle Billy's when we first started dating, nearly 20 years ago, and had the fondest of memories. This August (2012) we went […] back, now to the Hilo side (with some apprehension given some of the negative reviews I read) and loved it all over again! It's family-style, and that is what makes the Big Island so special. Oh, and Andy Bumatai was playing when we were there -- wow!! :) Thanks for the memories, Uncle Billy & co.!! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good room for a fair price"
Unlike what I had heard online, this hotel is not that bad. Infact, I really enjoyed my stay here. The room I got was nice and quite spacious, as compared to the other hotels on other islands, for the same rate. The hotel is situated right in front of the backwaters and not too fr from the Hilo airport. The only thing some might find annoying is the […] sound of the crickets all night. Nonetheless, I would recommend this place to anyone who is planning to stay in Hilo. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Peaceful oceanside"
It was a good value...parking is very sparse.Genuine Hotels.com guest review
"Quaint Hotel"
Older hotel in need of a little upgrading (bathroom mirror fell off the wall but didn't break...thankfully). Hotel staff were pleasant and helpful. Parking was limited especially with the county working on tree trimming project thus limiting parking on the street. Kokes (little loud croaking frogs) were everywhere...took a couple of days to adjust to […] their noise at night. Enjoyed the stay. Read moreGenuine Expedia guest review
"Rustic charm"
Staff was wonderful and immediately addressed issuses to my satisfaction. Hotel is old but packed with lots of rustic charm. Garden is beautiful. Breakfast was great.Genuine Expedia guest review
"nice ocean front rooms"
This place is not for everyone, as it is an old hotel, but I loved it. Our check in clerk was very friendly and made us feel comfortable from the get go. Kudos to her. Unfortunately, I cannot remember her name, but she was the Tues. night gal. She upgraded us to an ocean front room which was fantastic. Sliding doors on both sides provided amazing breezes. […] Coqui frogs are abundant and loud, if you are not used to loud....this may be taxing. For me....it was heaven. Read moreGenuine Hotels.com guest review
"We Like It"
Love the hotel. We booked a double bedroom and there are actually two double beds and one single bed. Good for us. The kids had their own bed instead of sharing. The shop are excellent. We love the ice cream there. Free breakfast. The only issue if we have to say is there are lot of birds and they love to sing/talk.Genuine Expedia guest review
"Good place to stay"
Very helpful staff and I will stay here again. If you are an adventurist, as we are, it's not that bad of a walk to the airport 1 mile.Genuine Expedia guest review
Uncle Billy's use to have a cute bar area They also were connected with the resturant that had a nightly Hula show. Without that the hotel is too run down too hold its own SorryGenuine Hotels.com guest review
Breakfast could have been better and the rooms could use a refreshing touch. The hotel is right on the water and provides for great walks and views. If you are looking for a beach, you need to find another spot. The hotel is convenient to everything if you have a rental car. You can walk to an outstanding park which is about 3 blocks from the hotel […] . Read moreGenuine Hotels.com guest review
"Uncle Billy's - Nice and relaxing retreat"
It was very comfortable for the price that we paid. It was clean, maintained and had all the ammenites that we needed.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Carry on Uncle Billy, you have done us proud."
Nice ambiance,gives the feel of old Hawaii,in a nice comfortable way. Hotel shows her age,but she earns her respect from it. Feels like you stepped into a sixties movie, like you might bump into Elvis, or Annette Funicello,in the lobby. Being right on Hlio Bay gives Uncle Billy's a great Atmosphere. I will do it again! Make sure to meet the flower lady,she […] had been delivering free flowers to the Hotel for over fifty years. She is a real sweetheart! Read moreGenuine Expedia guest review
"Good Deal"
Yes, Uncle Billy's is an aging building but there is a certain local character and charm to it. The staff was friendly and helpful. The room had all the basics that we needed and was clean. Considering the very reasonable rates the free parking, wi-fi and basic continental breakfast is a great deal! There are a couple pretty parks just down the street […] and restaurants in walking distance. The location right on the water is picturesque. Read moreGenuine Hotels.com guest review
"Uncle Billy's hotel in Hilo -- basic comfort"
Uncle Billy's is fairly classic -- simple, Hawaiian style from several decades ago. Small garden but with water and red-painted fences, our breakfast had all-you-can-eat papaya. The room was spacious and comfortable, but the plumbing looked old. Location is good (where lots of other hotels are too), basically if you have a car. Close to the airport. […] There was no real view from our window, but a comfortable lanai (balcony). Sheets are synthetic rather than cotton. Staff is very friendly. In the morning, in the lobby, they offer a free flower for the ladies -- ours were beautiful red and orange hibiscus. Read moreGenuine Hotels.com guest review
"Location"
The hotel was in a great location and yet relatively close to the airport.Genuine Expedia guest review
"Thumbs up for Uncle Billy's"
Great stay at Uncle Billy's Hilo. It is a nice hotel, nice place to see things in Hilo and Volcano. We would stay there again. It is not a resort, or fancy. But, it is comfy and safe.Genuine Expedia guest review
"Great For The Price!"
I can see why some people would give this hotel a bad review but if you are just traveling throughout the hilo side of the island and want to save some money on a place to sleep then this is the right place. It is located in a very nice area just outside of the downtown area of Hilo surrounded by huge banyan trees and parks. I found some great abandoned […] swimming holes just in front of the hotel. Uncle Billy's convenience store in front of the hotel is just that, convenient. It has everything you might need including hot meals like chili rice with portuguese sausage for lunch and sausage and egg croissants for breakfast. The room can be very noisy if you get a bad neighbor. My room had an adjoining door to the next room and the guy had his TV on full blast for what seemed like three days straight. If they have a room without adjoining doors I would request it next time. Free Wifi in the room. Read moreGenuine Expedia guest review
"Close to Airport, DwnTwn - Cheap - Hear Neighbors"
Good: - Clean place with helpful staff - Close to downtown Hilo and airport Bad: - Walls are thin and can hear neighborsGenuine Hotels.com guest review
"Relax! Hang Loose."
Don't listen to the haters. Look at the price and remind yourself, it's not the Hilton. This is a perfectly adequate little motel. Yes, it's old, but Everything in Hilo is old! It is very clean, no bugs, no mildewy ceiling tiles. In fact, the room was huuuge! And remodeled! I will say, make sure you get the "superior" room type, that equates to a normal […] tourist quality room. The "standard" room, not so much. Other than that, the grounds are beatiful, the pool is small but clean, and situated RIGHT at the waterfront. Staff is super friendly and helpful. But oh yeah, parking does get TIGHT late at night, you may have to park on the street if you get in late. Breakfast is only from 6:30 to 8:30, but it's for ALL guests and room types, even if it says not online. Think Hawaiian motel 6, and book it! Read moreGenuine Hotels.com guest review
"Enjoyed our stay!"
Close to the airport, shops and restaurants...we were very happy with the location. We had a problem with the A/C, but were surprised at the swift response from the managment in resolving the problem. Staff were very friendly!Genuine Hotels.com guest review
"Nothing fancy, clean, affordable, friendly, conv."
You'll be ohana at this lovely place. Convenient, clean, beautiful grounds.Genuine Expedia guest review
"awesome older hotel with character, great views,"
Could maybe use some new carpeting and a little updating, but hotel was inexpensive, right on the water, with a garden of old growth trees and flowers filled with birds, and koi ponds,nice pool and a good breakfast included. I would definitely stay here again and would recommend it.Genuine Hotels.com guest review
"Hilo Bay hotel"
Nice, clean, spacious, comfortable room in a good location. You can easily wlk to the park down the street for a morning stroll. They did have a complimentary breakfast, which is a good value for the room price we paid. The hotel looks tired, but the room was actually pretty good inside. The elevator was a little smelly - so we took the steps when we […] didnt have luggage to carry. My only major complain was the parking situation. The hotel has a parking lot in front of the entry way - which is not only small but also has resevred/restricted spots that CANNOT be used by hotel guests. We came in around 9 pm one night only to find the parking full. The front desk was apathetic and jst asked us to find street parking - which was also rather full. We spent about 20 minutes finding a parking and then walking all the way to the hotel:( I still give HBH a 4/5 for the location, cleanliness, amenities & comfort of theroom. Read moreGenuine Hotels.com guest review
"Definately recommend if you're on a budget"
This is one of the oldest hotels in Hilo, HI. Some places it shows. The bed hurt my husband's back (not mine). It was easy to find, easy to get access to other sites in the area, the staff was always looking for ways to help. We got it as part of a package. No shower chair in the handicap bathroom, but we just used the plastic chair from the balcony […] (overlooking the ocean). They should mention the balcony in their advertisement. Read moreGenuine Expedia guest review
"Uncle Billy Hilo"
The Staff was wonderful. Very nice and accomidating. Hotel was clean and in a good location. Not a Hilton, but I would stay here again!Genuine Hotels.com guest review
"business traveler"
Have traveled to Hilo on 2-3 day Business trips dozens of times. Hilo does not offer much for a tourist as far as Hotels go. They are all together in the same location. I need internet connection a soft bed and quiet. Uncle Billy's offers the best value since their internet is included in the price. They offer a bay view very large clean room with internet. […] I have stayed in all the hotels in Hilo and all the beds are the same softness. As far as quiet, the Coqui frogs see to it that night is a challenge no matter where you stay. The higher the floor the quieter. All hotels offer some sort of breakfast and none are really that great. Parking for all the hotels is free. You may have to walk alittle if you get there late. Read moreGenuine Expedia guest review
"Uncle Billy's Hilo Bay Hotel"
The hotel is in a great location on the bay, and convenient for visiting attractions. Restaurantt, shown on website, is closed. Dining room, shown on website, is closed, except during continental breakfast, 6:30 am to 8:30 am. Hotel staff were very friendly, breakfast lady was a grouch. Carpeting and furnishings are very worn. Many, large fish ponds, […] but water was so dirty, we couldn't see fish. Read moreGenuine Hotels.com guest review
"OK place to stay and see the eastern of Hawaii"
Ok room and hotel - service ok and clean rooms.Genuine Hotels.com guest review
"Uncle Billys: good location for Hilo/ Big island"
We spent four nights there and we were really satisfied, of course it is not a five star hotel but it's totally fine to spend a few nights there!!! the service is awesome, they even organised a private tour with an hawaiian family for us! We will always remeber that because it was a great opportunity to get to places withour our own car!Genuine Hotels.com guest review
"Convenient location"
We stayed two nights in garden view "superior room" with our boys. Excellent location, with good access to Volcanos area, waterfalls, and Ken's House of Pancakes. Clean bathroom. Loud cocio frogs. Carpeting and hallways need significant updating. Skimpy breakfast but did enjoy the papayas.Genuine Hotels.com guest review
"Uncle Billy's"
The restaurant- which is supposed to have very good food- was closed for renovation! New owners. So, hard to evaluate- it was recommended to me because of the food! The surroundings were beautiful and right on the beach! Lovely & I'd go again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Uncle Billy's Hilo Bay Hotel"
This is a comfortable hotel for a reasonable price. The staff are friendly and helpful. The hotel is older and a bit outdated but it has a certain charm and has been kept up and is still in good repair. It is simple but quite pleasant. The continental breakfast is simple, like most, it has breads, muffins, fresh fruit, juice, and coffee. The location […] of the hotel is in a neat part of town and is only a few minutes away from the airport and the Hilo downtown area. It doesn't have a beach to lay around on but it has a nice, yet smaller, pool to swim in. I would recommend it to anyone who doesn't plan to stay in your room all day and since your in Hawaii you probably wont! Read moreGenuine Expedia guest review
"Uncle Billy's Hilo Bay Hotel"
This hotel is an old hotel in the style of the island better than these big new building. The breakfast could be better. We were satisfied.Genuine Expedia guest review
"choice for budget traveler"
The cleanliness is acceptable. There is free Wi-Fi but the signal is not so well in every room. There is not enough parking space, some guests have to park outside the hotel.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Previous Comments"
I read all 40 some comments before arriving at Uncle Billy's. The service is actually excellent. The hotel is very old, since 1962 . . . so people should stop moaning about its age and understand the situation. Some spoiled and lazy people think they should pay the lowest price for a Big Island hotel, but want a new hotel situation. The rooms are very, […] very clean and the service is excellent. A great bargain. The Aloha spirit is there and the people who work there are wonderfully kind and very supportive. It is ideally located to everything. I am amazed at some of the previously harsh and, sometimes, unfair criticism of this nice hotel. I enjoyed my stay and the nice people who were wise enough to register there. Yes, it is an older place, but quaint and enjoyable for people who value a real Aloha spirit. Read moreGenuine Hotels.com guest review
"old charm"
Hotel is old and in need of remodeling,great location,needs more parking, good contintal breakfast,great view of hilo bay,freindly staff.Genuine Expedia guest review
"A little disorganized"
Overall for the price I like this hotel and will use it again. My only complaints are minor ones. Their system is slow - real metal keys rather than card locks, everything was paper based, and everything just seemed slow and behind the times. The hotel is older and so is any renovation it may have underwent. This is not the Ritz, but it is not priced […] as such either. The location is good and most of the staff I encountered were pleasant. Read moreGenuine Expedia guest review
"Back to the 70's"
Nice clean hotel just older gives you a 70's feel but all the hotels in the area seem to be about the same.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"K-Town Travelers"
Picture 70's style lua, and that sums up the decor of the hotel. The rooms were way bigger then your standard room and they came with two double beds plus a single bed( at least ours did, and our other party did too). The staff was extremly friendly and helpful. It's an old hotel if you are looking for fancy luxury this isn't your style. But for family […] travlers with young kids it was a fun cool hotel. I only have one warning, They have frogs all over the Island that are really LOUD, they come out at dusk and stay out all night. I never say any but I oculd sure hear them. But I figure thats what it's like on the whole Island!!! Read moreGenuine Expedia guest review
"no comment"
no commentGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
