Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The Grille - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"Adventure day"
I took my three girls to stay the night and we loved it!!Genuine Hotels.com guest review
"My Trip to Abany"
We had a blast and I will be staying here again real soon!!!Genuine Hotels.com guest review
The room was ok my parents stayed there two years ago and I remember the rooms being cleaner and staff being friendlier. I found front desk to not be helpful. Do not eat the breakfast at the restaurant if it is the middle of the week the food was cold and the waitstaff did not seem to want to do their job. One even talked about having her husbands teeth […] removed on the phone with his dentist less than ten feet from my table. Overall I will stay there again if for one night because it was ok just that ok Read moreGenuine Hotels.com guest review
Good size clean room. Great location. A very comfortable stay.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
no air vents in the bathrooms, air conditioner was on too high. The sheets felt damp. It said we could have wireless internet to call the front desk for a connection? When we called they said they did not have that, they would have to talk with their manager.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Was Clean and Close to the Airport. But?"
This Holiday INN was a nice clean place to stay if you are in Albany but just make sure you do not get a room just off the pool or events area. I got to the room tired and a wedding had started that night at 7PM the music was loud that I could barley hear my TV in the room. The Music went on until 11PM. I went to the bar to escape this very lowd music […] just out side my room. I awoke in the morning tired and and half asleep to arrive at the airport. The motel was booked up so I could not change my room. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Dirty Room"
I showed up very late at night due to flight delays and still waited in line for 15 minutes to get checked in. Once checked in, i was told the best way to get to the room was to drive all the way to the back of the hotel. The keys they gave me would not open the back doors to the hotel. Drove all the way back to the front desk, waited in line again, […] got keys that opened the back and the room. Once in the room I noticed a take out container, open on the desk, an ashtray full of cigarette butts, and in the bathroom used soap in the soap dish, and dirty towels on the counter. I called the front desk, they said they'd send someone to clean it up. Instead, someone dropped clean towels and shampoo outside the front door w/o knocking so I had to clean up the room myself... i will NEVER stay here again. Read moreGenuine Hotels.com guest review
"Filthy hallway"
I travel a lot and have stayed in many hotels in many cities.I paid a lot of money for one night at this hotel and I expected comparable quality. Instead, as I walked down the hallway to my room, I saw the hallway littered with small pieces of paper and other scraps. It was just plain filthy. I couldn't believe how dirty it was, to the point that I […] felt the need to check my mattress for bedbugs as soon as I got to my room. Fortunately the mattress seemed fine. There was a musty smell to that area of the hotel. The mattresses on the beds in my room bore the imprints of years of people sleeping on them. The breakfast buffet was not appealing either - the eggs had been there quite a while and were dry and hard. The wait staff was not attentive either. All in all, I found it appalling that a hotel that I paid this kind of money for bore more resemblance to a cheap motel. I am not the type of person to complain, but this hotel is not up to its purported quality. I had just stayed in a hotel of the same chain in San Francisco, and it was excellent - a far cry from this hotel. Read moreGenuine Hotels.com guest review
"Needs work - and the staff needs to take some pride in their hotel"
The hotel was clean and comfortable, but when the internet access didn't work the first night, and the coffee maker didn't, you wonder. Although the internet worked fine my 2nd night there, the coffee maker was not replaced or repaired (despite having complained about it that morning). I wasn't pleased about the internet problems, as my job requires […] constant email access - and the coffee maker is a requirement for me as well - and the fact it didn't work - on a morning where it was -16 C, really bothered me. Otherwise it was relatively clean and comfortable - but I won't stay again. It was clear the hotel employees didn't take enough pride in the hotel to respond and resolve guests' concerns. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not Impressed"
Did not get the rooms we reserved and prepaid for. Check in took a long time and the person at the desk was not professional or very friendly about the situation.Genuine Expedia guest review
"Quick Visit from during Irene"
Hi drove to Albany from Montreal on Sunday Aug 28 (aka Irene). Upon my arrival 4 hours before check in I took a chance, upon verification I was able to get a room. This was great since I was able to relax. The coffee/snack shop in the hotel is convenience since starbucks around the corner wasn't open. Room was very clean no issues. Bathroom and shower […] were good as well. The one draw back is internet, there should be wifi and there is only ethernet cable It had a few interruptions but over was good once I had it working. There is wifi I believe in common areas. .As well my door had an issue with it wasn't automatically locking, an employee cleaning the room adjacent immediately called maintance and they were there super fast and fixed it. The room was comfortable with desk to do work, a comfortable lounge chair and the bed as well. Read moreGenuine Hotels.com guest review
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