Hilton Los Angeles North/Glendale

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This location holds the Hilton name up pretty well. Lobby and rooms are great and clean, location is convenient to freeways, and service was tops. Bed was soft and comfy. The walls between adjoining rooms seem to be thin though - we could hear the family next to us. Not sure if it's because they decided to leave their connecting door open or if they […] were just unusually loud. Also, unfortunately parking isn't free even for hotel guests. Otherwise a great place to stay. Read more

Genuine Hotels.com guest review

Very nice Hotel. Great food, and drinks.... I only had 1 bad experience and that was when the bell man felt he would rather wait on someone else he felt would tip him more. When I did let him know I didn't appreciate that, I was pleased because at least he acknowledge that he was wrong for that.

Genuine Hotels.com guest review

The hotel was conveniently located near universal studios and Hollywood. It was about 10 minutes to either one of these must-see sights. However, the beds were not that comfortable. I had reserved for 2-queen beds and instead got 2 full size beds. They called 2 doubles. We were tired and didn't want to change the hotel at 1:00 AM in the night(our Check […] in time). Room service was excellent. I would rate the hotel 3 stars just because the beds were not comfortable. I would actually wake up in the night whenever I wanted to change my sleeping positions. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I would have expected more from a Hilton Hotel. Everything related to our room was fine but the walls are paper thin and I had to call the desk at 2 in the morning to get the party broken up in the adjoining room. It was just 3 or 4 people drinking and laughing at a normal level but I could hear them just like they were in my room. I wouldn't have expected […] this at a Hilton Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The beds were a little small, I haven't slep in double in years. Otherwise everything was great. My son loved the outdoor pool.

Genuine Hotels.com guest review

We stayed here while visiting family because we made a good online deal. I definitely would not pay full price to stay at this hotel. The rooms were surprisingly small for the Hilton. Walls were thin and we could hear neighbors really well. Self parking is $19 per night but we did get complimentary internet.

Genuine Hotels.com guest review

We had an amazing stay. Every staff member was so friendly and helpful!!! The neighborhood is clean and safe. Easy walk to 7-11 and not far for street parking if you do not want to pay a fee every day for parking on site. Overall We enjoyed our stay and would stay again!

Genuine Hotels.com guest review

Hotel was beautiful, staff was nice, location was convinient and it was always clean. The only complaints would be having to pay for parking and paying for internet.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

It was pleasant. besides the elevator breaking down and having to walk up to the 5th floor (thank goodness I wasnt any higher up). but the problem was quickly resolved and the staff were very apologetic . The hotel was very clean and comfortable.

Genuine Hotels.com guest review

I had good expectations about this hotel but I was disappointed. Here is why: 1. Parking charges of $20 a night!!! You got to be kidding me. Also this info was not at the top of page but down below on the hotels.com page and hence I missed it. I would have not booked this hotel if I knew right away. 2. As soon as I get in the room there is this weird […] smell. Asked them to move us to another room but they have none available. So they sent housekeeping to spray some freshner but I could not take it, as my kids are allergic. 3. It said when I was booking the hotel it will have a mountain view. Yeah right! The only view I had was the view of hotel generators and the noise from it as I was only on 3rd floor and very close to them. 4. On one of the nights, someone was banging on something below where the generators were. Woke up us in the middle of the night. Overall a very unpleasant experience. :( Read more

Genuine Hotels.com guest review

it was ok

Genuine Hotels.com guest review

The hotel and staff were nice, however I was annoyed with all of the extras that weren't included with the room rate. At the prices they charge, you would think that parking and internet would be included as a courtesy, but instead they do everything they can to squeeze an extra buck out of you. Why is it that the more expensive the hotel, the less […] things are included as complementary? Read more

Genuine Hotels.com guest review

Minuses: The parking was $20 a day. Internet was $12.95 per day PER DEVICE. If we'd logged on with all our devices (as I do at other hotels), we would have paid almost $80 per day. Each day we had to choose which device would have internet. The bed wasn't that great--my back hurt quite a bit the morning of the 2nd day. The exercise facilities were extensive, […] but no fans and very hot when I used the facilities at about 10:30 p.m. We had a room with a king size bed. Usually, you get a sitting area with a love seat, upholstered chair and coffee table in a one-bed room, but this had just one chair and ottoman, so no real area to sit and talk. The coffee maker was the kind with the little filter-pockets of grounds that makes one or two weak cups of coffee. There is no complimentary coffee in the lobby. We walked more than two long city blocks to buy coffee from Starbucks each morning. Pluses: maid staff and bell staff were very helpful, conscientious and courteous. Location was conveniently close to the freeway. Our room, on the 10th floor on the side of the street away from the freeway had a beautiful view of the hills and was quiet. I've stayed at several different hotels in the area--I wasn't happy enough here to return. There are other properties that offer better value for your money. Read more

Genuine Hotels.com guest review

I was very pleased with this hotel. The service was EXCELLENT! The front desk was accommodating for our early arrival (we drove). Shampoo was forgotten when our room was serviced, but I just called down and asked for one bottle of shampoo. All I needed was one shampoo, and they came with an entire toiletries set.

Genuine Expedia guest review

This is an excellent hotel and the price was reasonable for the quality and reputation of the Hilton. The extra Parking fees should be lower in my opinion and in today's world, wifi should not be an extra charge. Located in downtown district so restaraunt access is limited but very close to freeway access. I'd stay again

Genuine Hotels.com guest review

The hotel was close to Universal Studios. And the area was great. We would recommend and stay at this Hotel again. Thank you Hotel.com!!

Genuine Hotels.com guest review

we came all the way from San Jose , CA (02/15/13-02/18/13) . parking wasn't free. Air condition was not working the day we checked in, we thought this is affordable hotel to live but i was wrong.. it way more hidden expenses also. No internet free. No parking free even its lot expensive then Bay . i will not come back again and i wont recommend this […] hotel. Read more

Genuine Expedia guest review

Housekeeping was awful

Genuine Hotels.com guest review

beds were great- normally I have a hard time falling to sleep- but the bed made the difference

Genuine Hotels.com guest review

This Hilton is filled with friendly staff, a good restaurant and is close to freeways and other major roadways (not right on top of them). It is well positioned to Burbank and about 20 minutes into downtown LA and the stadium areas, The area is clean and safe and seems to have many little shops and diners within walking distance. The rooms are well […] maintained and appear to have had a well done renovation not long ago. Stone counter-tops, well done stone floors in the bathrooms, nice shower and tub. When I was there, the internet access was free that week. The bed was very comfortable. There is a free shuttle to and from the Burbank airport, but the cab ride from LAX is about $80. Pretty steep. Rent a car. These are set rates by the city and really are too high. If you have vacation/business plans in LA, and plan to be north of the city, good hotel for the money. Read more

Genuine Expedia guest review

Great location. Nice, clean room, friendly staff. There was an awesome view on the 19th floor outside the bar. The only thing we didn't like is that there was no refrigerator in the room. Also, when we came back to the hotel one night, our room door was left open. Apparently housekeeping forgot to pull the door shut. Luckily no one stole our laptop […] that was sitting on the desk. Read more

Genuine Expedia guest review

Hotel was nice, Howerer the cost should pay to park your car. $18 for self parking n $23 for valet. The hotel state they have nothing to do with parking but their name is all over the parking complex, also they don't validate if you spend hundreds in buying their service, including room and dining! I'm an Hilton Honers customer and travel all over the […] US but this location is one of the few that I have to pay for parking n Internet. Read more

Genuine Expedia guest review

A typical Hilton. Nice rooms and facilities overall. There was no refrigerator in the room, which was a slight disappointment. They charged about $20 a night for parking, but I guess that is normal these days. No towels were by the pool. You had to go into the gym to get them.

Genuine Expedia guest review

Had a very nice stay. The staff was very pleasant and easily accessible. Had a well equipped fitness center. The hotel was clean. Used very cheap toilet paper (abrasive).

Genuine Expedia guest review

We had no sense of location of anything when we stayed here and had no idea how much it would cost for transportation to attractions. In the 5 nights we stayed here, we were out over 600.00 just in transportation cost (not car rental). Closer to downtown LA is more ideal for mass transit or transportation. We didn't realize a few miles in this city […] would amount to long travel times. Even though Glendale was a nice area and within a mile of the Americana mall, we had plans in other areas. The Hilton does provide shuttle to the mall area but nothing else. To go to Santa Monica…240.00 round trip with the service recommend by the hotel. To go to Disneyland….240.00 round trip. 80.00 to be taken a few miles to Pasadena. Then there was the shuttle from the airport to the hotel, and back…..120.00. Had we known this, we probably would have arranged for car rental but we have zero experience in freeway driving. The breakfast at the restaurant offered a fair variety but was costly as well given the choices. Read more

Genuine Expedia guest review

Pros - 24 hr very nice gym with great sauna was a huge plus for me. Our room on 6th floor was comfortable especially the beds, but could have been a little better if access to the in room refrigerator would have been provided. Don't really know about the neighborhood as our room had a view of the parking structure across the street. Covenient but expensive […] parking provided. Cons - stayed on a Sat nite and at 8 pm the 19th floor rooftop lounge was closed?? The steakhouse was also closed but you could sit in the lobby bar area and order from the menu which was ok but expensive. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The concierge (Javier) was excellent. Took care of reserving transportation to Rose Parade and obtaining tickets for Universal Studios day trip.Provided driving directions to Santa Barbara that took us through the canyons and the Pacific Coast Highway. Wonderful day trip!!!! He had great insight to attractions and restaurants.

Genuine Expedia guest review

Room is old. Heater auto mode doesn't work. Bathroom's lock doesn't work. Non smoking and smoking room in the same area. Definitely not a 4 stars hotel.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Staff was very attentive, service was great, food was good... but far too noisy.

Genuine Hotels.com guest review

A gentleman named Daniel who staffed the information/transportation station in lobby. He exemplifies exceptional customer service! He is knowledgeable, professional and and possesses the incredible talent to anticipate customers' needs and is proactive in offering recommendations. I certainly hope Hilton's management team realize what an invaluable […] asset they have in Daniel. Daniel should be conducting customer service classes for all hotel personnel! Read more

Genuine Expedia guest review

The room is clean and staff very friendly. However, these rooms have thins walls and no sound insulation between them. I was with my family and can hear the business person talk next door to my right. The room on my left I can hear the couple moaning at 1am in the morning. No a big deal but all 4 elevators broke down. My 2 and 4 yr old kids have to […] be carried down from the 11th floor. The staff was nice enough to comp breakfast to make it up. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

our balcony door opened so you could stick your hand out only which was a good thing because there was no balcony to step out into It was kind of earie feeling being on 11th floor, it felt like this building was converted into a hotel but still needed finishing. I wouldnt stay there again

Genuine Expedia guest review

Everything was perfect. We were there for a wedding and the facilities were excellent and food was very good. Our hotel room was great.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

When we first arrived we were placed in a room that was overlooking the airconditioning units. The room was very hot and there was no ventilation in the bathroom. It was not pleasant. My son called the front desk and they came up to the room immediately with a new key for a better room. Ask for a room with a nice view! Also, the first day I asked for […] oatmeal and coffee. Then I went to the store to buy an apple and a banana. The second day the waiter explained that continental breakfast includes fresh fruit, salmon, yogurts, oatmeal and coffee, etc, etc, for less $. It was perfect! Also the gym and pool are very nice. The hotel was convenient for my purposes (visiting friends and family). The people who work at the hotel were all very helpful and all you have to do is ask. Free internet in the lobby... Would highly recommend if the location is good for you. Read more

Genuine Hotels.com guest review

Haven't traveled that much lately so perhaps my expectations were unrealistic. But this place offers motel amenities in upscale surroundings. Skimpy on towels, No laundry bag. No drinking water in room.No mini bar. When anything is requested by phone it doesn't happen. You have to seek out hotel personnel on your floor and go from there.

Genuine Expedia guest review

There are no slippers in room. The carpet is dirty. I don't wanna take out of my shoes in my room.

Genuine Expedia guest review

Hotel was nice. There were a couple of odd things though. The lobby had a very strong odor. It smelled like aloe lotion. It wasn't bad, just strong. In the room, the light for the bathroom was on the outside of the door. That was strange. And there was almost no place to hang your towels. There was one little hook that didn't work very well. I also […] found a hair on the sheets that wasn't mine. There was also one on the bathroom floor. Oh, on Saturday night, someone in a neighboring hotel room returned around 4:00 AM and slammed their door multiple times. It woke me up. Finally, when we returned one night, the lamp on the bedside table had suddenly stopped working. We tried different outlets. That didn't work. We tried fiddling with the bulbs. That didn't work. I tried a third outlet and finally, it worked. But I waited 15 minutes for the maintenance guy to show up and he never did. Then, when I tried to call the front desk to cancel, they put me on hold for several minutes. Now the good. Good location, close to I-5 and Hollywood. Glendale has some nice restaurants. Staff was helpful in pointing those out. Good outdoor mall nearby also. Hotel didn't seem very busy. Courtesy computers for flight check-in. I loved their checkout system. You don't have to go to the front desk. They put the list of charges in your door. You make sure it's accurate and then you call the front desk to check out. So fast, so easy. Despite those few little oddities, I would probably stay here again. Read more

Genuine Expedia guest review

We were very pleased with our stay at the Hilton. Everything was great. Loved the room. It was very comfortable. Loved the gift shop and the nineteenth floor lounge. Great time up there. The hotel overall is beautiful. The valet attendents were awesome. Super, loved everything. Will stay there again.

Genuine Expedia guest review

We had a wonderful stay! The beds were cozy and the view was nice.

Genuine Expedia guest review

We stayed 3 nights - the service was great and the price via Hotels.Com was very much worth it. Compfy beds, scrumptous towels and very high quality tub and marble bathroom. Would stay there again in a heartbeat. Thanks Hilton.

Genuine Hotels.com guest review