Rocky Mountain Park Inn

My 7 year old daughter loves to swim. We chose this hotel because of the pool. The water was very cold (despite it saying it was a heated pool). Our room was ok but there was no extra blanket so I got cold. The pillows were square and small, so made for an uncomfortable night. I usually don't complain, and I knew this going in, but there was no continenetal […] breakfast. I was dissapointed with everything.... Read more

Genuine Expedia guest review

Not once of the four times that I came to the front desk was someone actually at it. The employees seem to like to hide in the office off to the side and make you wait until they are ready to serve you. The pool area has racks for pool towels but signs taped to them stating to please go to the front desk for pool towels. Of course that has a normal […] wait for employee to come from side office. Pool side rooms are loud at all hours of the night even though the pool is supposed to be closed at 11:00pm. This allows for about five hours to actually sleep if you have a pool side room. Pool side rooms don't allow you to walk to the pool from your room. That's not a big deal but would have been a factor in choosing a room had I known. Read more

Genuine Hotels.com guest review

Pool was much too cold to be comfortable, shower at pool was not working (so we could not warm up after freezing) elevator broke down many times during my 4 day stay, tub faucet dripped, toilet was slow to flush (though maintenance man came promptly when it didn't flush well at all). I realize upper elevations may cause some water pressure problems, […] but I'd have thought that they would have installed those new, water-saving, forceful-flush toilets. . Staff, however, was enthusiastically polite, responsive, and attentive.... seemed like a disconnect between upkeep and staffing.. Read more

Genuine Expedia guest review

We where 5 people in our party, they shouldn't of never put us in the same room, after 3 people they should recommend a joining room or seperate room. Also the pool area, it was a nice area, however the pool is suppose to be heated to 82, I would be suprised if it was 68. The building where the pool was, wasn't kept warm at all, I say about 60 it should […] be warmer. After freezing in the so call heated pool you freeze in the room, not good at all. Read more

Genuine Expedia guest review

Not impressed with the room nor the staff service. They ignored our request for hot water!

Genuine Hotels.com guest review

We had a pool side room and the smell of chlorine was terrible. When I asked to move they said they had no other rooms. There was a tray of dirty dishes in the hall across from our room from the time we checked in until we left. We did have a bill slipped under our door during the night, but that staff member did not bother to remove the dirty dish […] tray. There are many other hotels in Estes Park and many had vacant signs. I would stay some where else next time. The exterior door to our hall did not lock, so the hotel was not secure. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The service in the restaurant was terrible. After twenty minutes got up and left. Went to the lounge and the service wasn't any better. Had to ask for the bill. Not a good experience!

Genuine Expedia guest review

We had to wait over an hour for maintenance to open door between rooms. Rooms where not cleaned until 3pm and they forgot to put clean towels in both bathrooms.. Staff was nice and helpful. But not a great stay.

Genuine Hotels.com guest review

Thought it was a bit crazy every one had to wait till 4pm to check in, then only had 2 people on to help everybody that was standing in lobby . The last thing you want is to wait in the lobby after traveling a day . I could see if it was just us but there was a lot of upset people up there , what time is check out 2pm or what was the hold up? not a […] very good report but I don't think I;d come back Read more

Genuine Hotels.com guest review

Rooms were ok but not worth what we paid. Room service had problems and food just ok.

Genuine Hotels.com guest review

This motel location is wonderful, we walked everywhere. The visitor center is close and we could take the bus to Rocky Mtn. National Park. Staff was helpful. The biggest concern was the elevator which worked, at best, 50% of the time. Of course, if there had been a fire, we wouldn't have used it anyway.

Genuine Hotels.com guest review

The hallways were very noisy with slamming doors. The heater sounded like an airplane taking off. The king bed gave us very bad backaches.Very few t v channels to choose from. Gardener started his lawn mover at 8am outside our window. Pool wasnt heated. They advertise pool tables to play on-which are coin operated! The food was good at their restaurant. […] We found people wondering the halls with wrong room numbers and wrong directions from front office-older ones that were very tired too! Ice machine broken, telling us to use one on another floor. We definitely wont be staying there again, nor our family or friends. Read more

Genuine Expedia guest review

it's not a true 3 star "LIKE" I have booked with you before. IT IS A TRUE 2.5 STAR.

Genuine Hotels.com guest review

Front desk staff at put time of check-in not very friendly. Neither of our key cards worked to open the room. One didn't do anything, and the other would make the lights blink but the door wouldn't open. Had to schelp back to the front desk, only to be told "Oh, that must be one of hte rooms that only opens if you lift the door handle up, not down.". […] Now, if they know they have rooms like that, wouldn't you inform your guests of that fact BEFORE they had to tromp half way across the propperty, up three flights of stairs, and half way down the ratty hallway? Thr room itself was ok, but much of the properties commons areas have seen better days, and many of the mechanicals are barely limping by. Read more

Genuine Expedia guest review

Basically an over-priced Holiday Inn.

Genuine Hotels.com guest review

Sorry to say I should have read the reviews more carefully . The outside of the hotel was really bad my husband nearly drove out of the parking area to find another hotel. The rooms were tiny and up 3 flights of stairs and at the end of a corridor that reminded us of a prison block. Very dark all over the hotel. On positive side the breakfast area and […] pool area were very nice. Needs alot of $$$$$ to be poured into this one. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is coveniently located but it is an older hotel and not well maintained. Our room was alright but not very clean, we found candy wrappers and a lid to a drink container under our beds.....clearly the cleaning they did was a cursory cleaning. We also paid a higher price to get a room next to the pool and they didn't give us a room next to the […] pool; they gave us a noisy room as close to the pool as possible. I will not recommend this hotel to anyone. The employees were friendly but the hotel was so disappointing that being friendly and helpful didn't override the disappointing experience. Read more

Genuine Hotels.com guest review

The hotel just needs to be completely renovated as it is worn down as a whole. For Example: The Elevator had problems intermittently, it seemed like the water pipes had rust in them and had to let it run out a minute. The room was clean and the staff was very friendly and helpful.

Genuine Expedia guest review

Hallways and room smelled musty and were very dirty. The place badly needs a cleanup and face lift.

Genuine Hotels.com guest review

We were stuck way in the back of the hotel. Other people who didn't have resevations got to check in before us. When we let due to a fire in the area we had to pay for the last night the room wasn't used. We will not be returning!

Genuine Expedia guest review

The hotel was OK...older, but have tried to do some upgrades to the rooms. Hallways felt "old". Front desk staff was not friendly. We arrived at 2:00 after driving for hours and although the room was ready, made us wait until 2:30 to check in and unload our car....I have never had that happen when a room was ready before. No microwave or refrigerator […] in the room. Beds were way to soft. Also do not like finding someone else's long brown hair in my bathroom! When we tried to find hot water for tea, she had no idea where to find that (restaurant was attached). Would look elsewhere before we stayed there again. Read more

Genuine Hotels.com guest review

Cheesy recycled Holiday Inn with major pretensions and few redeeming qualities. WiFi slow and intermittent. No frig or microwave in room. Restaurant hours unpredictable. Pricey room service menu but actual food usually unavailable. We prepaid the stay, but they hit us with a $15 per day pet charge on arrival. If we hadn't prepaid the entire stay I would […] have moved out after the first night. They claim to be 100% "non-smoking" but the room stank anyway. Read more

Genuine Hotels.com guest review

Although the pool area was nice (large enough to do laps), the hotel service was poor. I'd called ahead of time requesting softer pillows and blankets and upon my arrival, the front desk staff told me that there was no record of my phone call. Also, the air conditioner was so noisy that I couldn't sleep. It was a loud, droning sound which would suddenly […] turn to an intolerable screeching sound and then return to the drone. Finally I just turned it off altogether and luckily the 90-degree weather cooled off. The girl at the front desk in the morning was very helpful with directions to my next destination. It's fairly close to downtown and I saw moose grazing on grass nearby. Still, I wouldn't stay here again. Read more

Genuine Hotels.com guest review

Decent hotel--nothing exciting. Terrible pillows and promised breakfast coupon wasn't honored. You can do worse. Nothing within walking distance.

Genuine Hotels.com guest review

I was disappointed in this hotel room because we had hair on our pillows and I wondered if they even had changed the sheets from the previous customer. I won't ever stay there again.

Genuine Expedia guest review

We booked a canine friendly room online, at checkin they had no record we requested such. We were given a handicap accesable room which was fine except for the handicap shower head would not stay in the holder and was a major project to keep from flooding the bathroom. The first night heat would not come on, maintenance kept messing with the switches […] in the morning and got it to come on. Breakfast buffet (not included) was 10 minutes late opening, for an area when early morning hikes are the norm it is kind of a big deal, eggs were runny. Other that that I guess it was ok........ Read more

Genuine Hotels.com guest review

Estes is a great town. Hotel is a large facility. Disappointed with hotel restaurant. No menue items. Looked at the buffet and lost my appetite. Maid staff was very nice. Beds were comfortable. Could have used a fridge in the room. Front desk clerk at check in was friendly and helpful. Front desk clerk at checkout didn't ask how our stay was. Acted […] like she was preoccupied. Didn't receive a thank you. Read more

Genuine Expedia guest review

THE BOOKING STARTED A DAY TOO LATE . THAT GOT REMEDIED FOR 34.00 MORE DOLLARS THE HEATER/AIR CONDITIONER UNIT WAS VERY LOUD PER THE FAN. WOULD WKE US UP AT NIGHT WHEN IT WOULD COME ON. THEN WE TOOK A SHOWER WATER LEAKED OUT (SEAL WAS SHOT) FLOODE BATHROOM FLOOR , SOAKED NEXT DAYS CLOTHES . OTHER THAN THAT IT WAS FINE!!! .

Genuine Hotels.com guest review

On the outside it looks pretty good, except a electrical tower located on the property. Reservations were okay but when I got into the room, it was not at all what was advertised on the Hotels.com website. Well, atleast poolside was right, everything else not so good. When I booked the room it said that it would have a fireplace, It didn't. In fact […] when I called the front desk to ask about it, they wouldn't even here my complaint they just said, you need to contact hotels.com. There was mold on the ceiling in the bathroom and the beds felt like they were 20 years old, the pillows were lumpy and the carpet was not very well vaccumed. The resurant service was terrible. I was not very impressed with getting coffee served to me in a cup with lipstick on the rim and the creamer served in a container that had fruit flies stuck to the inside bottom of syrup. Not the best experiance. I stayed there for the closer location to downtown Estes. I will stay elsewere next time and drive in. Read more

Genuine Hotels.com guest review

We arrived at the hotel and were a bit shocked to find that it is literally under a giant electrical tower field. Not very scenic at all. It was not far at all from the downtown area, which was nice but overall, I would not choose to stay there again. Also, the double queen room was very small and would not fit a family of five very well.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review