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1 room,  2 adults 
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Room 1:

Element New York Times Square West

40.755652, -73.991925
3.5 stars
311 West 39th Street, New York, NY, 10018 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $179
available on 05/27/13
Price Match Guarantee
4.6 1754 5

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    Image of Element New York Times Square West, New York
    4.6 out of 5 Outstanding (1,754 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Everything about our stay was great, and as other reviewers have noted, don't plan on using the elevators early in the morning. It can literally take... 10-15 minutes for the elevator to arrive at your floor, and even when it does, there is no guarantee that there will be any room to board. If at all possible, plan on sleeping in to avoid the breakfast rush, or plan on using the stairs if you have somewhere to go in a hurry. by a Hotels.com guest on 12/02/12

    Overview

    On the west side of Midtown, this eco-chic aparthotel aims to put you in your element: relaxed, refreshed, and ready to take a healthy bite of the Big Apple. The convenient location puts you about a 5-minute walk from Times Square and the bright lights of Broadway. Or walk 6 blocks to Madison Square Garden, where you can catch a sports showdown or a big-name concert. In town for business? Countless corporate offices and the Javits Convention Center are within a half-mile of Element New York Times Square West.

    Start your day off right with the complimentary Rise breakfast, featuring signature hot breakfast wraps and cool smoothie shooters. Healthy grab-and-go options get you out the door with a spring in your step. Monday through Thursday evenings, join other guests in the modern, airy lobby for complimentary wine, beer, and light fare. If the weather's nice, take a break on the rooftop terrace and drink in the marvelous views of Manhattan and the Hudson River.

    Open-flow guestrooms provide a soothing haven from the city bustle. Sink into Westin's famous Heavenly Bed and watch your favorite shows on the 32-inch LCD TV. Cook up a bedtime snack in the kitchenette, complete with an Energy Star microwave and refrigerator, a coffee/tea maker, and a sink. Business-friendly amenities include complimentary wireless and wired Internet access and a desk with an ergonomic chair. Local calls and are also free. Bathrooms indulge with relaxing rainfall showerheads and spa-inspired toiletries. Pets up to 40 pounds are welcome at no extra charge; you can even request a Heavenly Dog Bed.

    It's easy being green when you stay at the Element. Opened in December 2010, the Element incorporates eco-friendly materials into its modern design. Carpets are made with up to 100% recycled content. Art is mounted on bases made from recycled tires. Guestrooms include recycling bins for paper, plastic, and glass. And low-VOC (volatile organic compounds) paints improve indoor air quality for guests and staff. Of course, the hotel is entirely smoke-free.

    40.755652, -73.991925
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    Element New York Times Square West
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    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    King Standard

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Decorated in soothing, nature-inspired tones, this modern guestroom offers 1 king Westin Heavenly Bed with a thick pillowtop mattress, cozy down blanket, and plenty of plush pillows. 305-350 square feet. The kitchenette features an Energy Star microwave and refrigerator. Other eco-friendly elements include recycling bins, no-waste toiletry dispensers, and low-VOC paints. The 32-inch LCD TV comes with pay movies. Wireless and wired Internet access and local phone calls are free. Desks have ergonomic chairs. Bathrooms are outfitted with relaxing rainfall showerheads. All rooms are non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • Kitchenette
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • River view
    • Shower only
    • Signature bedding
    • Soundproofed rooms
    • Voice mail
    • Water view

    King Studio

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Decorated in soothing, nature-inspired tones, this modern studio offers 1 king Westin Heavenly Bed with a thick pillowtop mattress, cozy down blanket, and plenty of plush pillows. 385 square feet. The kitchenette features an Energy Star microwave and refrigerator. Other eco-friendly elements include recycling bins, no-waste toiletry dispensers, and low-VOC paints. The 32-inch LCD TV comes with pay movies. The sitting area is an inviting spot for reading, unwinding, and socializing. Wireless and wired Internet access and local phone calls are free. Desks have ergonomic chairs. Bathrooms are outfitted with relaxing rainfall showerheads. All studios are non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • Kitchenette
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • River view
    • Shower only
    • Signature bedding
    • Soundproofed rooms
    • Voice mail
    • Water view

    King Standard w/ View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Decorated in soothing, nature-inspired tones, this modern guestroom is on an upper floor, with inspiring city views. The room has 1 king Westin Heavenly Bed with a thick pillowtop mattress, cozy down blanket, and plenty of plush pillows. The kitchenette features an Energy Star microwave and refrigerator. Other eco-friendly elements include recycling bins, no-waste toiletry dispensers, and low-VOC paints. The 32-inch LCD TV comes with pay movies. Wireless and wired Internet access and local phone calls are free. Desks have ergonomic chairs. Bathrooms are outfitted with relaxing rainfall showerheads. All rooms are non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • Kitchenette
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • River view
    • Shower only
    • Signature bedding
    • Soundproofed rooms
    • Voice mail
    • Water view

    Standard, One King Bed, Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city or river. For a good night's sleep, the pillowtop bed is dressed with signature bedding and cotton linens. The private bathroom has a shower, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. The private kitchenette is equipped with a full-sized refrigerator/freezer, a microwave, and a coffee/tea maker. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • Kitchenette
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • River view
    • Shower only
    • Signature bedding
    • Soundproofed rooms
    • Voice mail
    • Water view

    King Studio w/ View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Decorated in soothing, nature-inspired tones, this modern studio is on an upper floor, with inspiring city views. The studio has 1 king Westin Heavenly Bed with a thick pillowtop mattress, cozy down blanket, and plenty of plush pillows. The kitchenette features an Energy Star microwave and refrigerator. Other eco-friendly elements include recycling bins, no-waste toiletry dispensers, and low-VOC paints. The 32-inch LCD TV comes with pay movies. The sitting area is an inviting spot for reading, unwinding, and socializing. Wireless and wired Internet access and local phone calls are free. Desks have ergonomic chairs. Bathrooms are outfitted with relaxing rainfall showerheads. All studios are non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • Kitchenette
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • River view
    • Shower only
    • Signature bedding
    • Soundproofed rooms
    • Voice mail
    • Water view

    One Bedroom Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This suite on an upper floor has 1 king bed with pillowtop mattress. There is a microwave and refrigerator in the kitchenette. Other amenities include a 32-inch TV with pay movies, free wired and wireless Internet access, free local calls and a separate sitting room. Guestrooms are all non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • Kitchenette
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • River view
    • Shower only
    • Signature bedding
    • Soundproofed rooms
    • Voice mail
    • Water view

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 3 PM
    • Check-out time is: noon
    • Minimum guest age is: 21
    • Pets allowed
    • Pet policy - dogs and cats only
    • Pet maximum weight in kg is: 50
    • Caters to families
    • No rollaway/extra beds available
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    • All guests staying in hotel guestrooms must be registered with the hotel.

    Amenities

    • General
    • Air-conditioned public areas
    • Complimentary reception
    • Elevator/lift
    • Fireplace in lobby
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 40
    • Smoke-free property
    • Television in lobby
    • Total number of rooms - 411
    • See more facilities
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Luggage storage
      • Number of meeting/conference rooms - 2
      • One meeting/conference room
      • Parking nearby (surcharge)
      • Self parking (surcharge)
      • Snack bar/deli
      • Tours/ticket assistance
      • Year Built 2010
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Full-sized refrigerator/freezer
    • In-room safe
    • Iron/ironing board
    • See more room details
      • Air conditioning
      • Cable TV service
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Complimentary weekday newspaper
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • Hypo-allergenic bedding available
      • iPod docking station
      • Kitchenette
      • LCD TV
      • Makeup/shaving mirror
      • Microwave
      • Pillowtop mattress
      • Premium TV channels
      • Private bathroom
      • River view
      • Shower only
      • Signature bedding
      • Soundproofed rooms
      • Voice mail
      • Water view
    • Services
    • Doorman/doorwoman
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Self parking
    • Tour assistance
    • View more services
      • ATM/banking
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge services
      • Free breakfast
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Business center
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    Element New York Times Square West serves a complimentary daily breakfast, including hot breakfast wraps, refreshing smoothie shots, cereals, yogurt, and fruit. The hotel also hosts a complimentary manager's reception Monday through Thursday evenings. A 24-hour Gourmet Pantry is stocked with foods you can prepare in your room or take on-the-go.

    The Theater District's famous Restaurant Row is on 46th Street, just 7 short blocks north of the hotel; many of the small eateries lining the street are one-of-a-kind.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bicycle rentals on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 45 per night
    • Valet parking fee: USD 55 per night
    • Deposit: USD 50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New York, New York, United States
    Map
      of

    Area map

    Element New York Times Square West Broadway - Times Square

    A short guide to Broadway - Times Square

    Let the West Coast have Hollywood; Broadway’s lights are just as bright, and many screen actors come to the Great White Way to gain acting credibility. Area attractions include Carnegie Hall, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art. Resplendent St. Patrick’s Cathedral takes up a block at Fifth and 50th. Once seedy, Times Square now hosts ABC, MTV, and NASDAQ.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Port Authority Bus Terminal - 200 yards
    • 42 St. - Port Authority Bus Terminal Station - 300 yards
    • Madame Tussauds Wax Museum - 400 yards
    • Garment District - 400 yards
    • New Amsterdam Theater - 400 yards
    • Times Sq. - 42 St. Station - 400 yards
    • 34 St. - Penn Station - 500 yards
    • Times Square - 500 yards
    • Toys 'R' Us Times Square - 500 yards
    • 34 St. - Penn Station (Fashion Av.) - 600 yards

    0.50 - 1.0 mi

    • New York West 30th Street Heliport (JRA) - 1400 yards

    1.0 - 3.0 mi

    • New York East 34th Street Heliport (TSS) - 1.4 miles
    • New York East 60th Street Heliport (JRE) - 1.8 miles

    3.0+ mi

    • 103 St. Station (Lexington Av.) - 3.3 miles
    • New York Downtown Manhattan Heliport (JRB) - 3.8 miles
    • New York LaGuardia Airport (LGA) - 6.4 miles
    • Teterboro Airport (TEB) - 7.8 miles
    • Newark Liberty Intl. Airport (EWR) - 11 miles
    • New York Kennedy Airport (JFK) - 14 miles
    • Linden Airport (LDJ) - 16 miles
    • Caldwell Essex County Airport (CDM) - 17 miles
    • Morristown Municipal Airport (MMU) - 23 miles
    • White Plains, NY, United States (HPN-Westchester County) - 29 miles
    • Farmingdale Republic Airport (FRG) - 30 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 31 miles
    • Belmar Monmouth Executive Airport (BLM) - 40 miles
    • Princeton Airport (PCT) - 43 miles
    • Islip MacArthur Airport (ISP) - 47 miles
    All hotels in New York, New York, United States
    Reviews
    • All (1754)
    • Business (120)
    • Romance (148)
    • Family (88)
    • Friends (72)
    • Other (1326)
    4.4 / 5
    Excellent

    Score breakdown (from 88 reviews)

    • 5.0
      (47)
    • 4.0
      (33)
    • 3.0
      (6)
    • 2.0
      (2)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.4
    • Comfort
      4.5
    • Condition
      4.5

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Element New York Times Square West
    4.0 / 5
    Excellent
    "Plan on sleeping in"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Everything about our stay was great, and as other reviewers have noted, don't plan on using the elevators early in the morning. It can literally take 10-15 minutes for the elevator to arrive at your floor, and even when it does, there is no guarantee that there will be any room to board. If at all possible, plan on sleeping in to avoid the breakfast […] rush, or plan on using the stairs if you have somewhere to go in a hurry. Read more
    Genuine Hotels.com guest review
    4 night family trip in Nov 2012
    A Traveller
    US

    Element New York Times Square West
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Oct 2, 2012
    A Traveller
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "This hotel is a jewel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great! Staff was wonderful, rom were clean and comfortable and larger than many other NYC hotels. Free breakfast and free happy hour! Will definitely return to the Element.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    Gail
    US

    Element New York Times Square West
    4.0 / 5
    Excellent
    "Good choice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We would return for sure...Easily skeeved out by hotels but no complaints. Very impressed actually! Floor is not carpet so easy to clean up well. Nice modern look to it. Only downside for us was it being 2 doors down from a shady club but that's not so unusual for NYC.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    Rachel
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "LOVE this hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We happened upon this hotel b/c they were running a one-night special rate, and I'm so glad we did. The hotel reminded me of an Ian Schrager property but at half the price and with bigger rooms! The rooms were big by NYC standards. The service was incredible. Everyone was friendly and helpful. The rooftop deck was a great place to watch the sunset. […] The location was perfect since we came into Penn Station. I would absolutely stay here again. Very impressed. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    Maria
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Definitely will stay here again!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Friendly and helpful staff, clean and comfortable. The beds are wonderful! The air conditioning in the rooms was at its max but still not very cool. We were there during a heat wave in the upper nineties so that may have been the problem. Hallways were very hot especially when you have to wait a while for the elevator. However, neither of these would […] prevent me from returning. Convenient location also. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jun 2012
    Satisfied visitor
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Fun in NY"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great comfy,efficient, friendly hotel. I'll stay again! Brkfast was great! Thank You!
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    Laureen
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Perfect - clean and comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It had everything I like - clean and comfortable. Well located. Friendly and helpful staff.
    Genuine Hotels.com guest review
    2 night family trip in Jun 2012
    Sheila
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Affordable rate"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Highly recommended. Will definitely stay here again in the future. Very nice & friendly staff, clean room & affordable rate.
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    Cyndy
    US

    Element New York Times Square West
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2012
    A Traveller
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "good value, good staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great view from the 36th floor, including the Empire State Bldg. The room had everything we needed and was clean; looked like the website photo. We arrived at 4 am and had no problems checking in. We tended to be out late at night, so we interacted most with the overnight staff who were helpful and fun. Didn't have any worries about walking the neighborhood […] at night. Close to buses, subway, Amtrak and easy walk to Times Square. We hated to leave! Read more
    Genuine Hotels.com guest review
    3 night family trip in Apr 2012
    A Traveller
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place and location for the price!
    Genuine Hotels.com guest review
    1 night family trip in Apr 2012
    A Traveller
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Extremely pleased!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect location & price!
    Genuine Hotels.com guest review
    2 night family trip in Dec 2011
    A Traveller
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "The Element on West 39th St"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very pleased with this hotel and will look here first for availability and pricing on the next trip to the Big Apple! Great staff - very friendly - everyone did all they could to accomodate us. Nice location - quick walk from Times Square yet not in the "hustle & bustle". The front of the hotel was under constructon so it's not real "pretty" right now, […] but that was not a big deal as the room was very clean - most importatn - and a good value. Nice continental breakfast - and yes the coffee was Starbucks - made correctly to start your day off right. Highly recommended. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jan 2012
    Frank G
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Not Sure I want to Write This"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was not sure weather I wanted to write this and give away my new found secret. This hotel is the best deal in NYC. Try and find a better place,,, It wont happen. Paul C. Former NYC resident
    Genuine Hotels.com guest review
    2 night family trip in Jan 2012
    Paul C
    US

    Element New York Times Square West
    4.0 / 5
    Excellent
    "Element in NYC"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel was conveniently located and the rooms were clean although small. Best thing was the breakfast which unlike other hotels had plenty of variety and all of good quality. As mentioned in other reviews the elevator situation is not optimal since there are 3 of them servicing 40 floors but overall i would say it was bearable. The happy hour was another […] positive,with wine and beer and pretty good snacks. The rooms also had a fridge and a cooking stove so those who want to eat in the room can do it. Overall rating 8/10 all things considered. Read more
    Genuine Hotels.com guest review
    3 night family trip in Dec 2011
    Carlos C
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Great service!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    First trip to NYC with my 13 year old daughter. Each member of the staff was incredibly welcoming and very friendly! Working in the service industry, I was actually pleasantly surprised that the service to their patrons was way above expected! Room was a nice size for just the two of us, and we were able to walk to several attractions. Would definitely […] stay here again and recommend to friends! Read more
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "The Element Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Was a great deal for the money. Convenient, comfortable, great value!
    Genuine Hotels.com guest review
    4 night family trip in Dec 2011
    A Traveller
    US

    Element New York Times Square West
    4.0 / 5
    Excellent
    "Nice Accommodations"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very nice accommodations! Very nice complimentary breakfast!! Room was on the small side, but very nice - lots of conveniences!! Wonderful, friendly staff
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    Element New York Times Square West
    4.0 / 5
    Excellent
    "Element New York Times Square West"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice, clean, relatively quiet, considering its location. The room was bigger than others we experienced in NYC. Close proximity to Penn Station, Bus Terminal and Times Square. Breakfast was included, though it was not specified in the online confirmation. Good hotel for the price.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    Element New York Times Square West
    4.0 / 5
    Excellent
    "Good choice"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Depending on what you are looking for in a hotel. The location is excellent. Within walking distance to most attraction, shopping, food. We went sightseeing all day didn't spend much time at the hotel. The only issue is waiting for elevators in the morning, since it has 40 floors with 4 elevators only.
    Genuine Hotels.com guest review
    5 night family trip in Dec 2011
    A Traveller
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the green feel of this hotel. Service was fantastic! Will definitely stay here again.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    Element New York Times Square West
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2011
    A Traveller
    US

    Element New York Times Square West
    3.0 / 5
    Good
    "Element New York Times Square"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    We had a pleasant stay at this hotel during the labor weekend. The hotel rooms are small but is fully equipped with all that you will need including a fully furnished kitchen that is ideal for short to long term stay. The complementary breakfast was great. But for the location and price this was a decent choice!
    Genuine Hotels.com guest review
    3 night family trip in Sep 2011
    A Traveller
    US

    Element New York Times Square West
    4.0 / 5
    Excellent
    "Very nice, some elevator bottleneck at peak hrs"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    New, clean, techno-savvy hotel... conveniently near Metro; only complaint would be elevators at peak hours...they need a 'full button' that goes direct to 1st floor to unload and go back for all the other folks waiting on remaining floors..so you don't stop at each floor and get a sad look for the folks waiting to get on, but cannot.
    Genuine Hotels.com guest review
    3 night family trip in Aug 2011
    A Traveller
    US

    Element New York Times Square West
    2.0 / 5
    Fair
    "poor service"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      4.0
    paid late check out fee for a half day rate to keep the room until 6pm, however, the room key couldn't work after 2pm, had to call the security to open the room EVERYTIME from 2pm to 6pm... and the security was rude and hard to find...Also, wait an elevator for half hour in the morning is very usual. A hotel cannot make a room key for customers who […] paid for late checkout fee?! Never going back! Read more
    Genuine Hotels.com guest review
    2 night family trip in Jun 2011
    A Traveller
    US

    Element New York Times Square West
    3.0 / 5
    Good
    "Fair hotel for Ney York CIty"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Location is okay for sightseeing, relatively close to severall Metro-stations. Room was quite spacious for NYC. However, the cleanliness was not satisfactory. The cover of the fan in the bath was quite filthy and during our five night stay the wooden floor was not cleaned once, even it was covered with dust after the first day. Complimentary breakfast […] is good, if you win the fight for food.. Really bad is the elevator situation - very slow, mainly long queues. This made us very often walking up and down the stairs . Fortunately our room was "only" located in the 20th floor. Read more
    Genuine Hotels.com guest review
    5 night family trip in May 2011
    A Traveller
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Element Hotel in NYC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great stay! This was our first trip to NYC and not sure what to expect. The hotel was beautiful, clean and the staff was friendly. Room was not all that big but definetly big enough. We had a King Standard and it was fine for my daughter and myself. We loved having the refridgerator and microwave right in the room. The complimentary breakfast was very […] nice daily but the seating was a bit of a challenge. Plenty of food both hot and cold. Fresh fruit and yogurt and even smoothies! But we spent a couple days eating on a sofa or arm chair as there are not many tables. The view of the city from the roof was awesome too!! One concern was the male strip club that was 2 doors away from the hotel. It was a little scary walking past the club at night but they did have a number of security guards on hand. For our first trip to the city we were very pleased with the location. It was only a few blocks from Times Square and the train station and bus station and yet it was far enough out of Times Square that it was quiet! On our last day we had a few extra hours before having to catch our train and the staff at the hotel was kind enough to lock our luggage up in storage for us so we didn't have to drag it around while we caught a few last sights. Thank you to the staff for making our first trip and my daughter's 16th birthday so special! Read more
    Genuine Hotels.com guest review
    3 night family trip in Jun 2011
    Kelly S
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Element Times Square NYC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very pleased with this hotel. It was a matter of approximately 4 blocks to Times Square. The actual part of the street the hotel sits on is a little undesirable due to some sort of club being directly next door with people lined up to get in. They crowd the sidewalk and you feel a little intimidated trying to get around them to get into the hotel. Loved […] the breakfast and the employees scurry around making sure you have everything you need -- very well run although the set up is congested. We were told they were working on a different floor plan for better flow. Our room was great and the view was wonderful (we were on the 40th floor). You can access the roof top as well to enjoy the view. I would stay there again. Read more
    Genuine Hotels.com guest review
    2 night family trip in May 2011
    Shari G.
    US

    Element New York Times Square West
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night family trip in May 2011
    A Traveller
    US

    Element New York Times Square West
    3.0 / 5
    Good
    "3 stars"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    2 elevators for 40 floors really busy w/ a little wait time. The free breakfast was good lots of fatting pastries_ but there was some fruit/ yogurt. But MUST get to the breakfast early.. food goes fast when it's free. We stayed in a nice 1 bedrm king size bed w/ small kit. Very nice. No oven or dishwashing soap for the dishwasher but they had a nice […] setup. Freezer/ fridge big. No bathtub to relax after long walks in NY. But over all the staff was nice. Very helpful. Easy 2 get a taxi. Couple blocks away from metro & grocery store. NY is so busy.. I never felt unsafe. The surrounding area is just ok_ located next 2 a strip club. But again no big deal. There's worst places in NY trust me!!! Eat at Frankie & Johnny's/ John's pizza/ Ferrara bakery in little Italy.. ALL really GOOD.. they ALL survived the Great Depression. NY Sites: empire state bluiding buy the express pass/VIP.. it's worth it!! Unless you want to wait for hours in line & at the elevator. +forget the city pass_ get tix online for everything museums/ staute of liberty in advance you can save hrs_ & bypass 100+ people.. spending extra $$ will save priceless time!! Worth every penny!! If you have extra $$$.. take the family in NY tour_ private tour that'll take you anywhere!! Take good walking shoes.. & a good camera. Have fun!!! Read more
    Genuine Hotels.com guest review
    6 night family trip in Apr 2011
    C G
    US

    Element New York Times Square West
    4.0 / 5
    Excellent
    "Great staff!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice hotel. The staff was very warm and friendly, which is refreshing in the service industry.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2011
    A Traveller
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Loved It"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Element really demonstrates how you can be kind to the environment and cool/chic at the same time. Clean, efficient, great location, great service. Took my 12 yr old to NYC for spring break and this was the perfect setup. The breakfast is awesome. The afternoon wine/apps are awesome. They really don't promote this very well but this is NOT embassy […] suites low quality sysco food. Actually very tasty and incredible that you get this quality with a competitive low rate hotel. Heavenly bed delivers once again. We slept in every day! Read more
    Genuine Hotels.com guest review
    5 night family trip in Mar 2011
    Ernie G
    US

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "*Great new hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The Element is a new hotel only a few blocks from Times Square. The room and everything in it were very clean. The full size refrigerator, stove, microwave, and even dishwasher would be very useful for longer stays. Since all rooms come with only one king size bed, this would be a problem for 2 people traveling together who want separate beds. The complimentary […] breakfast was of a higher quality than usually offered by nearby hotels like Comfort Inn. Let's hope this hotel keeps its rates low enough for value minded travelers. Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2011
    Bob P
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "First time in NYC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We selected Element based on tripadvisor ratings. Stay on the higher floors to reduce the street noise and be patient with the elevators they do arrive eventually..The staff are very helpful ,we recommend the Element to anyone wanting to be near mid town NYC
    Genuine Hotels.com guest review
    6 night family trip in Mar 2013
    First time in NYC
    CA

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Close to all"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We are sure to return at this hotel because the cleanliness of the room and quality of service.
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    R. Boudreault
    CA

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Walking distance to all must see sites and subway"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very relaxed environment. Staff are very helpful, but not in your face. Variety of food offered for breakfast has something to offer for all tastes. Free drinks(beer and wine) and substantial nibbles offered Mon-Thurs were a welcome surprise
    Genuine Hotels.com guest review
    5 night family trip in Sep 2012
    M Lindemann
    AU

    Element New York Times Square West
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    A Traveller
    GB

    Element New York Times Square West
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2012
    A Traveller
    CA

    Element New York Times Square West
    4.0 / 5
    Excellent
    "Would be our first choice when we come back"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent location very close to Time Squares. Employees are very client oriented, and very nice, always ready and available to help. Smiling almost all of the time. Good breakfast. Nice help too from the concierge service (planning for activities...). Very comfortable bed where we could rest after a long day of visits all around Manhattan.
    Genuine Hotels.com guest review
    4 night family trip in May 2012
    PIERRETTE S.
    CA

    Element New York Times Square West
    3.0 / 5
    Good
    "Element Hotel in NY"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    positive: the reception attendance, the beds and linens, the kitchenette, the free tea and coffee. negative: breakfast was the worst I have ever had, tremendous confusion, bad quality of food. The price quality relation was satisfactory .
    Genuine Hotels.com guest review
    5 night family trip in Jan 2012
    A Traveller
    GB

    Element New York Times Square West
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Elevators not convinient
    Genuine Hotels.com guest review
    7 night family trip in Oct 2011
    A Traveller
    IL

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Good decision!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We booked this hotel on the basis of reviews and it proved to be a very good decision! The room was clean, well equipped and very comfortable. The staff were very helpful, especially the concierge who managed get us on a tour to visit Ground Zero. The hotel was convenient for everything we wanted to do, so we would definitely recommend it!
    Genuine Hotels.com guest review
    3 night family trip in Oct 2011
    A Traveller
    IE

    Element New York Times Square West
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Apart from an OK bed and free local calls nothing else was good. It took forever to get into the elevator. Horrible elevator service.Rooms arent that clean,hair on the floor in bathroom when i arrived. Evening staff barely had enough knowledge to answer questions for example when i asked "are 1-866 numbers free?",one of the guys replied " i dont know". […] Wouldnt stay there again Read more
    Genuine Hotels.com guest review
    3 night family trip in Sep 2011
    A Traveller
    CA

    Element New York Times Square West
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Superb location (Times Square, Broadway, etc). The only observation is the elevator rush hour. 4 points, great for me...
    Genuine Hotels.com guest review
    10 night family trip in Aug 2011
    A Traveller

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Super comfortable stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everyone could enjoy the stay in a modern hotel, with perfect location, in Times Square. Helpful staff, delicious breakfast, comfortable bed and installed kitchen gives you the filling of being at home.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2011
    Maia K
    IE

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Element New York Times Square West"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The biggest positives about this hotel are the location, cleanliness, staff and comfort of the room. Located on 39 Street a short few blocks to Times Square the Element is within walking distance or a trip on the subway of most major Manhattan tourist attractions. We made several shopping trips out during our stay and brought back several bags of purchases […] over the course of the day. We found this close proximity also allowed us to return to the hotel to freshen up for our evenings at the nearby theaters. Although the room was smaller than some may prefer, it was large enough to store our numerous purchases and had an in room safe for any valuables we wished to have secured. The layout of the room was efficient with a small kitchenette including stove, dishwasher, microwave and excellent fridge. The only downside to the hotel was that some of the standard room supplies like coffee, bath towels and toilet paper were sometimes not replenished and a call was needed to the front desk but they had them up to the room very quickly when requested. The front desk staff were outstanding and offered great advice on restaurants, transportation and shopping. The king size bed was extremely comfortable and I would definitely recommend this hotel to others and would stay there again. Read more
    Genuine Hotels.com guest review
    4 night family trip in Jul 2011
    Russ S
    CA

    Element New York Times Square West
    5.0 / 5
    Outstanding
    "Excellent stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We've spent 4 nights at this hotel, very clean, modern furniture and the room is equipped with microwave, oven and refrigerator. What I liked the most is the free internet and the complimentary breakfast.
    Genuine Hotels.com guest review
    4 night family trip in Jul 2011
    Haitham
    IE

    Element New York Times Square West
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2011
    A Traveller
    AU

    Element New York Times Square West
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2011
    A Traveller
    CA
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    Element New York Times Square West

    3.5 stars

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