This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
All guests staying in hotel guestrooms must be registered with the hotel.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Pet deposit: USD 50.00 per stay
Late check-out can be arranged for an extra charge of USD 150.00
Valet parking costs USD 55 per night
Valet parking for large vehicles costs USD 65 per night
Air conditioning is available for an extra charge
Breakfast is offered for an extra charge of USD 17.00 per person (approximately)
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
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This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
All guests staying in hotel guestrooms must be registered with the hotel.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Pet deposit: USD 50.00 per stay
Late check-out can be arranged for an extra charge of USD 150.00
Valet parking costs USD 55 per night
Valet parking for large vehicles costs USD 65 per night
Air conditioning is available for an extra charge
Breakfast is offered for an extra charge of USD 17.00 per person (approximately)
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Enjoy a new neighborhood"
We were new to Tribeca and enjoyed it as a good change from mid-town and up-town usual places. The hotel is close to subway lines, Soho and Wall Street. The staff were very friendly, greeted with real smiles and had the pride of ownership of their work and the hotel. First time I ever got a thank you note from the housekeeper when we left a tip!Genuine Hotels.com guest review
Perfectly serviceable hotel in a great location!Genuine Hotels.com guest review
"Sheraton Tribeca"
Great. Room was clean, if a little small, but this is NYC!Staff was really nice, very helpful.Genuine Hotels.com guest review
"love this place!"
The location was great. The staff was very friendly. The room was super clean and the bed was very comfortable. The only complaint I would have is the poor lighting in the bathroom. I didn't care but others might. Great place overall!Genuine Hotels.com guest review
Nice modern hotel close to subway.Genuine Hotels.com guest review
"tribeca"
We loved the hotel and the club room on 21... however there are no glasses in the room only plastic cups...; not good.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel!!!"
The staff was so sweet! They even upgraded us to the club room, which was amazing!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Clean, comfortable and modern, but a bit small"
Clean, comfortable and modern, but a bit small for the basic room we stayed in. Make sure you get a high floor as the traffic noise was audible even on the 20th floor. Room service breakfast we tasty and fresh. There was a little more hallway activity noise than I would have hoped for, even through the early morning. Small hotel, but quite nice ove […] rall. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"best service I ever had in any US hotel!"
They make you feel like you are a part of a family. I never had such a great service in any US hotel, regardless of the price. Got $160/night rate via hotels.com, and we stayed for 1 month (February). Location is perfect for NYC - close to all downtown places yet because the hotel is next to SOHO at the brorder of Tribeca, its more quite than LES. Would […] like to live foreover in this hotel! Read moreGenuine Hotels.com guest review
"Great location, good hotel"
I had stayed at this hotel before on a higher floor, and really liked it a lot. I was on a lower floor this time, and the experience was a little less great. It is, however, in a perfect location for SoHo and Lower East Side shopping and galleries and convenient to the Canal St. subway. I would definitely recommend, particularly if you got a good deal […] like I did. Read moreGenuine Hotels.com guest review
"Great last minute booking"
Great experience... Last minute booking on expedia. I walked into the hotel about 20 minutes after booking online with no trouble at all. Front desk staff very pleasant. The only negative would be the $10 wifi fee to utilize the wifi in the room. As I was only there for the night, I did not have any need for it. Room was clean and the bed very comf […] ortable. Read moreGenuine Expedia guest review
"Great service."
Another great stay. Excellent staff and again Ivonne is a wonderful front desk rep of the hotel!Genuine Expedia guest review
"Great, would stay again"
Great location, great views, great bed & linens, great staff, great lobby, decent 24/7 deli next door. One downside: shower smelled like a sewer. Seems like they have a problem with drain connections Even with that, I would stay again (would just keep my bathroom door closed).Genuine Expedia guest review
"Great for short stays and business trips."
I like the hotel, the staff is very helpful and kind.Genuine Expedia guest review
"Not living up to expectations"
The hotel shows the roof terrace on their website, however, you only have access if you are in a certain guest group. Ans member of SPG is not sufficient. Also when I asked about a room with skyline view the hotel satisfactorily said that that would be noted. We did, however, not get a room with skyline view. We chose the hotel based on these services. We […] were upgraded to a better room. If that was a better room, then I'm a bit concerned about the size and quality of the room we originally had reserved. Finally, when asking at arrival whether Internet was free, we were told that it was. We were charged $9.99, that was graciously waived after explaining the informations we received at arrival. Read moreGenuine Expedia guest review
"Overall satisfied"
I stayed at the Sheraton Tribeca for 2 weeks while on business. Overall, I was happy with the experience. On the plus side, the hotel is conveniently located downtown near the subway, is clean and staff are friendly and attentive. On the negative side, the room was a little small for two people. Morning traffic was noisy (try to get a room away from […] Canal Street and on the upper floors). Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
""Needs improvement on services""
My overall stay was good but the check-in and check-out staff were not as friendly as I expected. They could of improve their customer service, after all, this is a hospitality industry and everything is about how a customer feels about their experiences from check-in, hotel room, amenities, and departing the hotel. For a Sheraton brand, they could […] of done better than that. The staff were blunt, unfriendly, and they made me feel like I'm getting a ticket at a bus station. Buy, Pay and Go....that kind of attitude. Read moreGenuine Expedia guest review
"Good Hotel"
The hotel is nice and conveniently located. The concierge "David" was awesome and very helpful.Genuine Expedia guest review
"Monster truck rally outside my window"
Great hotel, very friendly staff. Unfortunately, extremely noisy. I was in room 318, facing Canal street. Extremely noisy, disturbed nights of sleep. Tractor trailers, beeping horns and traffic at all hours. I had to try and create "white noise" on my computer to finally get to sleep. And this is AFTER I requested a quiet room on check in. In fairness, […] the front desk offered to move me, but I was just too busy/tired to pack everything up and deal with that inconvenience. If you stay here, avoid anything low and facing Canal street at all costs. Read moreGenuine Hotels.com guest review
"Location location location"
Tribeca Bagel is right next door for good bagels, breakfast, sandwiches, pizza and hot buffet.Genuine Expedia guest review
"good location."
a little too expensive for what you get. I stay in NYC a lot and to pay this much and not even get wifi in your room.. overall i was pleased with my stay, i just think they are charging a bit too muchGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"It was okay"
It was okay. There is alot of nickel and diming at this particular hotel. Internet, parking without in and out services etc...Genuine Hotels.com guest review
"disappointed for a sheraton"
no mini bar in room no extra tv channels carpet dirty in halls very small bathroom for a supposed king deluxe one day they give you a bottle of water and coffee the other day nothingGenuine Expedia guest review
"Great Location"
Easy walking distance to everything from China Town to SoHo. The subways are a bit tough for getting uptown as you have to transfer but easy to get to Brooklyn. We were traveling with our 2 mo old baby so they gave us a handicap room which was a bit larger for our stroller. The only problem was the handicap bathroom was really tough. Actually quite […] poorly designed for a handicap bathroom as well. There was no room for anything, the shelves were tiny and very high (what would a person do in a wheelchair do with a shelf above 5'?) The hotel staff was great though and we left behind a couple of items in our room and they went to a lot of work searching the room and housekeeping to find them. I would highly recommend. Read moreGenuine Hotels.com guest review
"Odd hotel..."
Checking in was quick, however my request for a quite room ended up being next to the entrance of housekeeping and the vending/ice machines. The rooms are super small so if you have claustrophobia this will not be ideal. I had an incoming call to my room and the caller was advised that if it was not an "emergency" they would not connect her call through […] to the room even though the caller had my name and room number. Very odd.... Read moreGenuine Expedia guest review
"Hurricane Sandy"
This is a very dog friendly hotel. We were displaced when the power went out in our Battery Park apartment bldg. The hotel went out of their way to make our stay with our dog as stress free as possible.Genuine Hotels.com guest review
"Excellent hotel. Very pleased"
The location was excellent for me. Close to places where I needed to be very early. The hotel room was great. I get cold easily, so it was great to be able to heat the room myself to what fits me best.Great view, big windows.comfortable bed and pillows! And covers! Nice and helpful employees. 2 of the front desk people were kind of cold. However, everyone […] else was very professional and friendly. I had stayed 4 nights there and had to leave and go to two other hotels. The Sheraton TriBeCa was by far my favorite and I will come back again, and possible try their other chain hotels. It was wonderful. Thank you very much! Read moreGenuine Hotels.com guest review
"Personal touch"
The room was clean and the bed was very comfortable. The handwritten note from a maid added a personal touch to their service. My room was on the 3rd floor, so my view wasn't great, but according to my husband who stayed here before the view from upper floors was good. I wish wi-fi use in the room was free, though. The lobby area is very small. After […] I checked out I needed to go to a bathroom, but there is no bathroom on the 1st floor. To go to a bathroom on the 2nd floor by elevator I needed a key that I had already returned to the front desk. Read moreGenuine Expedia guest review
"Great Hotel"
I really like the hotel. It's clean, the rooms are comfortable and it has a beautiful skyline view of manhattan. Some of the people that work there are friendly, but some of them are not. 2 of the front desk people make you feel like they are not approachable or that friendly, however, they are still professional even with their stone face. I don't […] like it when you ask people questions and they look at you like you're stupid or like you are bothering them and that's the sense I felt with 2 of the front desk employees. But overall, I like the location of the hotel and it was still pleasant. I do recommend this hotel for ppl to stay. I suggest you book it through hotels.com. It's more affordable. Read moreGenuine Hotels.com guest review
"Hotel response to hurricane sandy."
Stayed here during hurricane sandy. We expected to lose power so the hotel posted that there would be a generator to run 95% of power for several days. As soon as the power was cut we had 0 light in the rooms, phones, air conditioning, no water the next day, and no instruction or explanation of the situation we were all in. Beds were good, excellent […] pillows, terrible towels, nice shower. Elevators stayed on. Public lights were on and lobby stayed open Read moreGenuine Expedia guest review
"One the of most pleasant stays I've had in NYC"
I travel a ton for work and even used to work in NYC. I now live in LOS ANGELES and look forward to my NYC trips. This hotel offered wonderful service, it was in a great location and the room was BIG and comfortable. I slept like a baby (which I seldom do on the road) and had a great stay. I'll be back again in a few weeks and will definitely stay again. […] The concierge helped me arrange a ride to the airport and the front desk staff were efficient and very personable Read moreGenuine Hotels.com guest review
"A wonderful hotel!"
I stayed at this hotel during Hurricane Sandy. The staff was friendly, professional, and went above and beyond to make sure all of the guests were comfortable and well prepared. The restaurant stayed open and the food was terrific. When the power went out, the generators came on, and a staff person came to my door to see if I needed anything. This was […] a great place to stay and I will definitely stay here on my next trip to New York. Read moreGenuine Expedia guest review
"great for anyone!"
great hotel...great service ...great location..my husband and i were very pleased with this hotel and would recommend this hotel to anyone! We will be back!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"close to great sites"
Very enjoyable, walking distance to Little Italy and China town. Didn't like being confronted by 1000 people trying to seel me purses and watches. Otherwise shopping and great restaurants everywhereGenuine Hotels.com guest review
"It was close to my step-sons apartment"
It was close to my step-sons apartment and wlaking distance from everything we did. Very accomodating for an engagement celebration with spectacular views from the roof-top.Genuine Hotels.com guest review
"Simply perfect"
It is a Sheraton so no surprise. Very convenient, few seconds away from the metro. Nice local restaurants, stores and coffee shops close by. We had a deluxe room with a view of the Empire State Building, what a treat! Kind of expensive but you know what you pay for. I would certainly choose this hotel again.Genuine Expedia guest review
"Great Hotel in Tribeca"
Stylish & comfortable room with qualty service. Great location for Lower Manhattan activities. Will definately stay again!Genuine Hotels.com guest review
"Pleasant Hotel"
Well I didn't take any photos. We enjoyed our stay very much. The staff is extremely friendly & helpful. This hotel is very close to our son's apt so worked out very well for us. It is quite pricey & our fan in the bathroom was load but other than that all was great.Genuine Expedia guest review
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