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"Fresh" is the word for pet-friendly Hotel Indigo NYC Chelsea. Opened in December 2009, this boutique hotel boasts a fresh, organic design in the heart of Manhattan's Flower District, a verdant oasis brimming with profusions of freshly cut blooms. You'll also be steps from the hip and historic Chelsea neighborhood, renowned for its restaurants, nightlife, and cutting-edge shops and galleries. Walk 20 minutes up fashion-minded Seventh Avenue to reach the Theater District and Times Square, or hop aboard the subway--the train stops just a half-block away. Get your pulse racing with a brisk walk along the new High Line, an elevated park with city and Hudson River views--the closest access is three-quarters of a mile west. You can top off your day at the Empire State Building, just a half-mile from the Hotel Indigo. The panoramas from the 2 sky-high observation decks are particularly glorious at sunset.
Can't get enough of those New York views? The Indigo's chic rooftop bar, Glass, faces the Midtown skyline. Stretch out on a chaise longue and sip a creative cocktail, then head downstairs for contemporary cuisine at Blu, where the menu features main courses of seafood and steak as well as a hearty array of breakfast omelets. Work off some of those calories in the modern, 24-hour fitness center. Another healthy perk: The hotel is entirely smoke-free.
Guestrooms are bright with natural light, gleaming hardwood floors, and colorful contemporary art. Snuggle up in luxury linens and choose from more than 150 channels on the Sony flat-screen HDTV. Enjoy a late-night snack from room service, provided for your convenience 24 hours a day. Need to check email or do a little work? You've got complimentary WiFi available throughout the hotel. Spa-style bathrooms feature natural Aveda products and plush robes. If you can't bear to leave Fido at home, bring him! Pets are welcome here for a surcharge.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Café B - Showcasing inventive Italian cuisine, this airy new restaurant is helmed by award-winning chef Massimo Pisati, a native of Milan. Menu highlights include New York Steak Tagliata, Fettuccine all’ Aragosta with fresh Maine lobster, and cheese ravioli with truffle butter. For dessert, try the tiramisu, from the original Treviso recipe, or the panna cotta, a specialty of the Piedmont region. Open for breakfast and dinner.
Sky B - Sip a creative cocktail and drink in the skyline views from this rooftop bar, perched 23 stories above the street. The chic decor was inspired by Milan's famous piazzas. Open nightly.
Room service is available 24 hours a day--from Café B during the day and evening, and from other sources overnight.
Hotel Indigo's modern fitness center is open 24 hours a day.
For a fresh-air workout with exhilarating views, go for a walk or run on the High Line, an elevated park with smooth-surface paths, public art, a sundeck, and wild urban greenery. The nearest access point is at 28th Street and 10th Avenue, three-quarters of a mile west of the hotel.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Nice Hotel Poor Service"
The hotel was fine, the staff was completely indifferent to how the stay was. I am not sure if this is because it was booked through Hotels.com or if they are just lazy and ill mannered. There was no information book in my room. You had to go to the basement to get Ice. My TV did not work. I had to call three times to have someone come up and program […] it to turn on.. sorry for the inconvience, just a look of annoyance. I left something in my car that was valeted... they sent me off to Central Parking "across the Street"... There were three Central Parking Lots "across the street. The one they use was about 1 mile away. They Sucked. Read moreGenuine Hotels.com guest review
"Overrated"
Calling this a four-star hotel is absurd. It was nothing but disappointing from the moment I arrived, when I waited so long for a valet to appear that I finally had to call the hotel to ask someone to come outside. Even then, he stood by while I lugged all of my bags out of the car into the lobby, with no offer to help from him or anyone else, even […] though there was a luggage cart within sight. (Same problem during check-out, with three employees watching me stumble through the lobby with three bags and hanging clothes.) The rooms are fine, nothing special. The bed was comfortable, the bathroom clean. The restaurant looks like it has seen better days: cracked paint everywhere, filthy carpets, disinterested staff. Don't bother. Overall I am very disappointed that I paid a four-star hotel rate for this wannabe boutique hotel. I travel to NYC often and would rank this among my least favorite stays ever. I will not go back. Read moreGenuine Hotels.com guest review
"My neighbors sounded like they were in my bed"
Went there to get a solid night of sleep. Got 2.5 hours. My neighbors were partying all night and the walls are so think i thought they were in my bed.Genuine Hotels.com guest review
"Heater Broke, twice"
Nice people. Heater broke twice, had to move rooms in the middle of the night. They did, however, give us a refund, but at the time it really sucked.Genuine Hotels.com guest review
"Smallish, smelly, dumb shower"
I used to live in New York and work in the area so I expected a small hotel and that's what I got. It's a reasonable size for the area, but may be cramped for people not used to cities. It's probably because it was winter but I found the air in the hotel room to be a tad dry at night (I have dry skin and this didn't help). Also, I had a non-smoking […] room but I smelled smoke on more than one occasion on a 5 night stay - at some point it got really bad and I had to use my shirt as a mask. Lastly, I want to mention the dumb shower. You may not notice from the pictures, but the glass wall is fixed and only covers half of the left side while you're showing so water will inevitably get out and make the floor wet - wasn't a horrible problem since you're in a hotel and they'll change the floor towel but still annoying. Overall, it wasn't bad but I wouldn't be on my short list. Read moreGenuine Hotels.com guest review
"Try somewhere else first..."
We booked a room for 4 (2 double beds) a month in advance on hotels.com. When we arrived early we checked in, left our bags and went off to explore. Later we got back to get room keys and the desk informed us that they could only give us a king bed and a trundle for that night. We were squished in the room and navigation. No amount of bad snacks from […] the minibar makes up for that! Since the reservation was made so far in advance, I think that they gave priority to non-hotel.com customers. The hotel is located near a subway but not near much else of interest. The parking is located a few blocks away and is not valet. Read moreGenuine Hotels.com guest review
"Not deserving of a 4 rating, not even close"
Hotel was, in a word, extremely disappointing (ok, that's 2 words). The lobby is small. The hallways had no air conditioning. We asked for a room on an upper floor and were initially offered the second floor! We finally got the 7th floor out of 19 floors with a view of the back even though the hotel was not full and we checked in early. The rooms are […] extremely small and sparse. The front desk was helpful for restaurant suggestions. The kicker is we paid the same price for this room as we did for the Waldorf-Astoria where we got an incredible room, ameneities, and service (the Waldorf was unfortunately booked this week-end and we also wanted to be in Chelsea). Defiitely NOT going back and would not recommend this place to anyone (there are many other nicer hotels in the area and on the same block). Read moreGenuine Hotels.com guest review
"indigo hotel ny"
the walls were paper thin and we could hear EVERYTHING from our neighborsGenuine Hotels.com guest review
"just ok"
This hotel does a very nice job with the photography on its website...unfortunatley, in person, its not quite as nice as it appears online. The lobby was actually quite unattractive with the fold out tables they use for the continental breakfast. The room was fine, but a little on the small side (but as expected for NYC). The staff was very nice though, […] and helpful with restaurant suggestions and taxis. Read moreGenuine Expedia guest review
"Hotel Indigo in NYC"
THe Hotel was clean and easy to get to. There was a consistent problem with the internet the entire stay and the food was not great and limited at the restaraunt and room service.Genuine Hotels.com guest review
"Not impressed"
Based on the pictures and reviews, my husband and I were excited to stay at Hotel Indigo Chelsea NYC. Check in was fine but after a 2 hour nap, our bags were still not sent to our room so we called the bellhop to them delivered. There are only 2 elevators for a 16 floor hotel and one of them wasn't working properly so you can imagine the wait (we were […] on the 8th floor). The rooms are small but nicely appointed: huge King sized bed, iPod docking system, flat screen HD tv, Aveda tolietries and modern decor help set the spa-like scene. My husband and I both enjoyed the smooth but powerful flushing action of the toliet. The shower, while large, was a nuisance to deal with. The glass enclosure did not go even half-way to the wall so the bathroom floor was soaked with water. Also the shower did not drain properly and soapy water and hair collected in areas of the shower. My main complaint is that our room was not cleaned properly. Used glasses and spoons were not removed from our room and house cleaning did not do a good job of keeping our shower clean. However, the neighborhood is great. There's a Whole Foods and Whole Body store just blocks away from the hotel and a delicious and reasonable priced bistro name Champion (amazing coffee!). Also it's right on the 1 subway line and just a few minutes worth of walking to Harold Square, MSG and Penn Station. While I wouldn't recommend this hotel to friends or family, it wasn't a horrible stay: just one that left us feeling unsatisfied. Read moreGenuine Expedia guest review
"Poor service on the last day ruins a pleasant stay"
The room was comfortable. However, we were very disappointed and angry with the service on the final day of our stay. In the morning, we requested that a town car reservation be made to take us to the airport that afternoon. When we returned in the afternoon to pick up our bags to go to the airport, the car had not been booked at all. The failure to […] make the reservation as promised caused a lot of undue stress. We would not stay here again, there are too many other hotels to choose from in New York with better service and similar quality rooms. Read moreGenuine Expedia guest review
"Underwelming"
Ordinary hotel which was probably once pretty hip but is now nothing specialGenuine Expedia guest review
"Bad service but decent room"
Clean rooms of good quality but on the smaller side. Bad to horrible customer service. location is quite good with the subway within 300m from the hotel. there's a Macdonalds round the corner and a 24 corner "Gyros" stall. walkable distance 20 mins "tourist pace" to times square. I wouldn't suggest the hotel if you are not keen to be "on guard" against […] suspect business ethics (see experience below) but if you are looking for a decently price and clean rooms you could do worse. Was initially given a room where the air conditioning wasn't working (no big deal in itself) but when i rang front desk they obviously knew about the fault as they didn't even need to send anyone to check it before advising that all there had left was a smaller room. (they also never offered to check us back into a larger room when they had space) An incorrect charge was also applied on my credit card the day before we left but instead of advising me of the error, they simply reversed the transaction and made no mention of it when i checked out. Human mistakes happen but their blatant lack of respect and the attempts to pass off a "shoddy" room suggest that they would take advantage of anyone at a moments notice. Read moreGenuine Expedia guest review
"호텔 프론트"
호텔 등급이 넷으로 표시되 있는데, 세개 반 정도가 적당하다고 봅니다.직원들중 낮에 근무하는 자는 매우 불친절합니다. 물어보는 말에 신경질적으로 대답합니다. 저녁에 근무하는 자는 친절합니다. 조식이 포함된 체류였는데, 첵크인시 컨티넨탈 조식권을 주었습니다. 아침식사가 매우 조잡하고, 주스 한잔을 더 먹으려면 돈을 더내야 했습니다. 아침식사 시간에 넓은 식당에 사람이 저말고 한사람 박에 없어서 의아했는데, 아침 포함은 절대 비추입니다. 가격이 아주 저렴하게 투숙하면 추천을 권하지만 그렇지 않으면 다른 별셋짜리가 낫겠습니다.Genuine Hotels.com guest review
"Overpriced"
On the hotel there was a construction work going on. Even though the receptionist promised me a quiet room, the construction noise began at 7,30 in the morning the day after i arrived. ..... They did not have any agreements with taxi drivers, so they could not order a taxi to bring me to the airport, just advice me to go to 7th and try to get one myself. […] The bar on the top was great, and the breakfast was also ok, but rooms were noisy and you can hear the elevator in the rooms (at least the two i tried). All in all; the hotel was disappointing, and i will not return. Read moreGenuine Hotels.com guest review
"엠파이어스테이트 빌딩과 가까운 뉴욕 인디고 호텔"
우리로 치면 시내와 가까운 것을 제외하면 그다지 추천하고 싶지 않군요. 청결 상태도 먼지가 잔뜩 그대로 있고, 비용대비(한국의 동급 호텔 대비해서는 4~5배?) 정도 수준으로, 현지 물가를 고려하더라도 좀... 뭐, 근처에 호텔들이 다 그 수준이라면 할 말 없지만, 차라리 에어텔이나 한인이 운영하는 하숙 내지는 민박? 비슷한 것들을 이용하심이 적절한 줄 아뢰오.Genuine Hotels.com guest review
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