Book online or call:
800-246-8357This call is free. 24 hours a day; 7 days a week.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Chelton's Bar and Grille - This casual American restaurant serves a daily buffet breakfast and à la carte dinner. Menu choices include pasta, burgers, and steaks. The adjacent bar is open from late afternoon until late evening.
Accessible 24 hours via guestroom key, the fitness center provides free weights, strength-training equipment, and cardio machines with individual TV screens.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"Clean and Convenient"
The hotel is very clean, the staff helpful, and an easy location to get to many areas of the city quickly.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice place to stay"
Good parking rate, decent location, reasonable rates. Free internet! Great for those who've been to NYC and know where they want to go and what they want to do. Not for first time visitors who want that "NYC experience" Away from all the heavy tourist mayhem but stil easy access to everything we wanted.Genuine Hotels.com guest review
"Quality Room for the Price"
Friendly staff let me check in early, which was much appreciated. Room has all necessary amenieties and is in a quiet neighborhood. Close to Penn Station and Empire State Bldg. Convenient for anything in Chelsea. Good value, would stay again if need to be in this neighborhood.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hot and Cold"
The staff was very nice, security good, welcoming cookie excellent. The in-location, while lacking in ambiance, had an excellent hot asparagus soup, and simple but adequate happy hour fare. Very clean, very comfortable room. We only have one complaint. There was not a single blanket in the room. Not on the bed, not in the closet, no where. I can see […] having to call for an extra blanket, but to have NOTHING on the bed but sheets is ridiculous. I have never seen such a thing. A very comforatble bed, but without a blanket. Brrrrrrrrr.... Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient, has all necessities"
Great stay, satisfied with service. Stayed for one night for a business trip during the week - hotel is facing 29th street so it's nice to not have the avenue noise. Choose a room on a corner of the building if you can (you will not have another room on the other side of your bed) - my room was pretty quiet and I got good sleep. Great rate for the neighborhood […] and convenience to my office. Read moreGenuine Hotels.com guest review
I requested 2 double beds and a room with handicap facilities in the bathroom, we could only get a queen size bed with a rollaway. It worked as the handicap facilities were perfect. The room was a little smaller than I imagined from the pics, the people operarting the hotel were friendly, helpful,and gracious.Genuine Hotels.com guest review
"Hotel well worth it"
Other than the size of the room, I would highly recommend this hotel. I was 3 blocks from the subway and bus stations. Room was clean. Amenities were plentiful and staff were extremely friendly and knew their stuff.Genuine Hotels.com guest review
Pros: - good central Mid Town location - clean modern rooms - lots of electrical outlets - very comfortable bed - free wifi Cons - bed wasn't made with a blanket, just sheets. Had to call housekeeping for blanket - can be a wait sometimes for the two elevators serving the entire hotel. Recommend getting a lower floor to have option of taking stairs - […] TV didn't work in my room - small room, though par for the course for this price range and location Read moreGenuine Hotels.com guest review
The hotel had a great location, just blocks away from Macy's and time square; also great little side shops along the way! The staff was very helpful and friendly, would definitely recommend this hotel to friends!Genuine Hotels.com guest review
This hotel was a perfect location to Madison Square Garden/ Penn Station. Staff was incredibly friendly! happy the security checked our room key coming in late at night, all about safety. Room was pretty and clean, and perfect for a 1 night city stay. I saw other complaints about the elevators, but really didn't think it was a big deal and I timed them […] fine. Highly recommend and I would definitely stay again. Read moreGenuine Hotels.com guest review
"nice place"
it was really nice would stay here agian.Genuine Hotels.com guest review
"NOT BAD AT ALL EXCEPT ELE WAS SLOW"
PERSONNEL WERE FRIENDLY EVERYTHING WAS CLEAN. HOWEVER I'VE NEVER BEEN IN A HOTEL WHERE THERE CONSITENT 10 MINUTE WAITS FOR ELEVATORS.YES THEY WERE INSTALLING NEW RUGS BUT THAT IS WHAT THE FREIGHT UNITS ARE SUPPOSED TO BE USE FOR. BAR OK RATES COULD BE LOWER QUIET PLACE GOOD LOCATION AMENITIES GOOD FREE WIFI AND AN OFFICE TYPE ROOM FOR ANY GUEST TO USE […] GREAT SERVICE AND CONCIERGE ON SAT AFTERNOON "FANTASTIC" Read moreGenuine Hotels.com guest review
"Great hotel"
Great hotel and location. Staff very friendly and accommodating, however there were no comforters for the beds. Great size room for nyc thoughGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Great stay. Last day one elevator was down.... Very long wait since the hotel has over 20 floors... Inconvinent especially when trying to bring luggage up and downGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great choice if coming from Penn Station."
It was an excellent location for us, as we came from Penn Station, which was only a 5 minute walk if that. We came for a concert at Madison Square Garden which is located right next to Penn Station (I chose this hotel for its proximity to MSG). The surrounding area has a good amount of bars & restaurants, all within walking distance. The hotel was undergoing […] renovation when we stayed, so the hallways didn't look so great. Overall, it was an excellent value. (Only $100/per night!) Highly recommend. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great experience!"
Will stay again!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The staff was very friendly and helpful. The room was comfortable and well cared for. About the only downside to the stay was that we had to wait a while for the elevators during peak times.Genuine Hotels.com guest review
"Affordable and centrally located"
I'd stay here again for sure!Genuine Hotels.com guest review
"Good Hotel"
Great service..especially enjoyed the cookie I got when I checked in. Room was small, but its Manhattan so that's expected. Listing says the hotel is in Chelsea, but this is more like midtown.Genuine Hotels.com guest review
"Just right"
We came to see a play and have a quick NYC visit. It was perfect for our one night stay. Our room was ready early so we were able to drop off our luggage before the show.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent location, a decent value"
Awful, smelly, tiny fitness room. Other than that, the hotel was fine for the price.Genuine Hotels.com guest review
"Easy to Penn Station"
Great breakfasts with excellent service!Genuine Hotels.com guest review
"Good price, average service."
Room was clean, comfortable, and quiet...until morning when three housekeepers decided to have a conversation outside our room. Desk staff were friendly, but others didn't go out of their way to help. I was surprised when the guy at the door looked at the few bags I had on a luggage cart and said something like, "I was gonna ask if you needed help but […] it looks like you got it" and let me pass. The staff at the much more expensive hotel we stayed in off Times Square wouldn't let me carry a single bag but here, I struggled with the cart in the ridiculously small elevator and narrow hallways, then had to wait 15 minutes for an elevator empty enough to return the cart to the lobby. Despite these inconveniences, I would stay here again...but I would know not to expect 5 star service! Read moreGenuine Expedia guest review
"great stay"
highly reccomendGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"pretty ok"
Nothing fancy about this hotel..but good location ...small everything but pretty okay....nice people ..decent bed size...Genuine Hotels.com guest review
"easy access, good value"
Very friendly staff, room was clean and quiet. Perfect for our trip to relax and sightsee.Genuine Hotels.com guest review
"Once again, a great experience"
I have stayed at the Chelsea Doubletree many times in the past and once again, a great experience. The staff are friendly & helpful. The room is small, but the beds and bedding very cozy & comfortable. As a coffee drinker, I especially appreciate the there is a coffee maker in the room and quality coffee for it. I'd highly recommend this hotel!Genuine Hotels.com guest review
"Great hotel if you get a good price"
We enjoyed our 3 day stay very much, second time I've stayed here. Hotel was very nice, room was great, clean, modern, elevators a little crowded and the coffee at the restaurant is absolutely dreadful, Highly recommend if you get a good price and you stay away from the coffee, staff were very nice and helpful.Genuine Hotels.com guest review
"Location is good and staffs are nice."
Room was little small for us. There isn't enough space to open two suitcases. There are two elevators, but in the morning or late afternoon it is crowdy and had to wait. It was good that FREE WiFi is available at lobby area though I didn't use it. Hotel staffs were very kind. Location is very good. Some Metro stations, some cafes are near.Genuine Expedia guest review
"Comfy, cozy and great value for money"
The blanket was not warm enough and there were no extras in the closet. The thermostat lowered on its own during the eve so it was a bit cold at times. Otherwise it was an excellent stay!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"OK Place"
Rooms are very small. The rooms are so close together you can hear the conversations and TV from next door. Unfortunately I had door slammers next door so it was not peaceful as I would've expected it to be. I believe that for the price you can find a better option. Overall it was an OK place.Genuine Hotels.com guest review
Very nice staff at reception and the bellmen was very nice also. Very professional overall. Room was fine. Small but nothing standard for New York City Hotel. Would stay there again. The ONLY issue is that the hotel only has two elevators and the waits were very long. Dont know why they let the MAID completely take over the other one in the MORNING. […] Everyone is checking out, etc and there is only one elevator ! Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews