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1 room,  2 adults 
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Room 1:

The Surrey

40.774487, -73.963871
5 stars
20 E 76th St, New York, NY, 10021 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $525
available on 05/22/13
Price Match Guarantee
4.7 231 5

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    Image of The Surrey, New York
    4.7 out of 5 Outstanding (231 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The Surrey is a great boutique hotel . Great rooms, friendly staff, and wonderful upper east side location. Reviewed by a Hotels.com guest on Aug 13, 2012

    Overview

    In Upper East Side, steps from Central Park
    Location.
    Situated in the Upper East Side neighborhood of New York, The Surrey is near Central Park, the Whitney Museum of American Art, and Metropolitan Museum of Art. Steps away from Madison Avenue Shopping.


    The Surrey offers a restaurant and a bar/lounge. Wired high-speed Internet access is available for a surcharge. Business amenities at this 4.5-star property consist of a business center, secretarial services, and limo/town car service. In addition to a full-service spa, The Surrey features a health club and a fitness facility. This luxury hotel also offers spa services, a concierge desk, and tour/ticket assistance.

    Overview of Guestrooms
    The Surrey has 190 guestrooms. Guestrooms have LCD televisions with premium cable channels, pay movies, and TV Internet access (surcharge). Guestrooms provide wireless Internet access (surcharge), speakerphones, CD players, and complimentary newspapers. Beds have signature bedding and triple sheeting. Pillow menus are available. All guestrooms provide desks and ergonomic chairs. Guestrooms feature microwaves and refrigerators. Bathrooms offer showers, phones, bathrobes, and designer toiletries.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $525
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Ultra Deluxe 2 Bedroom Suite

    Grand Deluxe Suite - 1 Bedroom King

    Ultra Deluxe Suite King

    Grand Deluxe Salon - 1 King

    Mobile Only - Deluxe Salon 1 King

    Deluxe Salon - One King Bed

    40.774487, -73.963871
    Hotel coordinates:

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    Map

    The Surrey
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    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-in time ends at: noon
    • JCB International
    • MasterCard
    • Visa
    • American Express
    • Diners Club
    • Discover
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 18

    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • 24-hour fitness facilities
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Garden
    • Number of buildings/towers - 1
    • Number of floors - 16
    • Restaurant
    • Smoke-free property
    • Total number of rooms - 190
    • See more facilities
      • Luggage storage
      • One meeting/conference room
      • Rooftop terrace
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • Rollaway/extra beds available
    • Speakerphone
    • See more room details
      • Air conditioning
      • Bathrobes
      • Bathroom phone
      • Cable TV service
      • CD player
      • Climate control
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Dial-up Internet access (surcharge)
      • Egyptian-cotton sheets
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room childcare (surcharge)
      • In-room massage available
      • In-room safe
      • In-room safe (laptop compatible)
      • iPod docking station
      • Iron/ironing board
      • LCD TV
      • Makeup/shaving mirror
      • Minibar
      • Multi-line phone
      • Pay movies
      • Pillow menu
      • Premium TV channels
      • Private bathroom
      • Signature bedding
      • Turndown service
      • TV Internet access (surcharge)
      • Voice mail
      • Wake-up calls
      • Window opens
      • Wireless Internet access (surcharge)
    • Services
    • Massage - spa treatment room(s)
    • Multilingual staff
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Shoe shine
    • Spa services on site
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Laundry facilities
      • Limo or Town Car service available
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Business center
    • Dry cleaning/laundry service
    • Room service (24 hours)
    • Secretarial services
    • Technology support staff
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Braille or raised signage
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • The property is a member of Relais & Chateaux.

    Dining

    CAFÉ BOULUD
    Inspired by Chef Daniel Boulud’s unique twist on time-honored French cuisine prepared with fine seasonal American ingredients, Café Boulud celebrates New York’s café society with award-winning results. The restaurant’s accolades include a star in the Michelin Guide and a 3-star review in The New York Times.
    The restaurant’s menu reflects Boulud’s four culinary muses: la tradition, classic French cuisine; la saison, seasonal delicacies; le potager, the vegetable garden; and le voyage, the flavors of world cuisines.
    Both an exquisite fine dining destination and a neighborhood treasure, Café Boulud is not to be missed.

    Things to do

    BAR PLEIADES
    The perfect place to meet, entertain or simply people-watch on Madison Avenue, Bar Pleiades is the newest addition to the Café Boulud family. Named for the beloved French restaurant frequented by Manhattan’s art world elite of the 1970s and 80s, Bar Pleaides combines the elegantly attentive service of a fine hotel bar with the distinctive cocktail menu of a talented mixologist.
    Bartender Cameron Bogue has earned a reputation for working with seasonal market ingredients and house-brewed accents. While classic in spirit, his signature cocktails take their direction from the renowned Café Boulud just next door.
    The bar and lounge décor – inspired by both fashion icon Coco Chanel and the elegant lines of a 1930s Art Deco bar cart – features black and white lacquer finishes, French doors and quilted walls, inviting seclusion in intimate niches. Settle into a banquette and simply relax.
    Perched peacefully on the 17th floor overlooking the Upper East Side and Central Park, the private rooftop garden at The Surrey is a true oasis. A tranquil, elegant setting for relaxing, a romantic evening or for business entertaining, the seasonal garden features butler service for beverages, and anything else you may require.

    Recreation

    Fitness Center
    The Gym, located on the second floor, is a fully equipped fitness center open to guests with room key access twenty-four hours a day. The center features state-of-the-art Life Fitness® cardio equipment with individual video screens and headsets for a more private workout experience.
    In addition to personal training, we are pleased to offer yoga and Pilates. Energize with a one-on-one workout or restore yourself with a healing private yoga session.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Golf - driving range nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Ice skating nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Tennis nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 14.95 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD 14.95 (for 24 hours, rates may vary)
    • Valet parking fee: USD 55 per night
    • Valet parking fee for large vehicle: USD 65 per night
    • Pet fee: USD 100 per pet, per stay
    • Rollaway bed fee: USD 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New York, New York, United States
    Map
      of

    Area map

    The Surrey Central Park

    A short guide to Central Park

    Buildings crane above one another to claim views of Central Park, a piece of real estate valued at more than $528 billion. Surprises abound in its 843 acres. The grounds include a castle, a zoo, several lakes, and an Egyptian obelisk. A city that never sleeps needs its quiet time, too: Central Park has six designated “quiet zones,” including Strawberry Fields, the monument to John Lennon.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • 77 St. Station (Lexington Av.) - 400 yards
    • American Irish Historical Society - 400 yards
    • Frick Collection - 500 yards
    • Belvedere Castle - 500 yards
    • Metropolitan Museum of Art (The Met) - 600 yards
    • Madison Avenue - 600 yards
    • Bethesda Fountain - 700 yards
    • 68 St. - Hunter College Station - 800 yards
    • Upper East Side - 800 yards
    • Neue Galerie New York - 900 yards

    1.0 - 3.0 mi

    • New York East 60th Street Heliport (JRE) - 1.1 miles
    • 103 St. Station (Lexington Av.) - 1.4 miles
    • New York East 34th Street Heliport (TSS) - 2.3 miles
    • New York West 30th Street Heliport (JRA) - 2.6 miles

    3.0+ mi

    • New York LaGuardia Airport (LGA) - 4.8 miles
    • New York Downtown Manhattan Heliport (JRB) - 5.6 miles
    • Teterboro Airport (TEB) - 7.7 miles
    • Newark Liberty Intl. Airport (EWR) - 13 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Caldwell Essex County Airport (CDM) - 18 miles
    • Linden Airport (LDJ) - 18 miles
    • Morristown Municipal Airport (MMU) - 24 miles
    • White Plains, NY, United States (HPN-Westchester County) - 27 miles
    • Farmingdale Republic Airport (FRG) - 29 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 29 miles
    • Belmar Monmouth Executive Airport (BLM) - 42 miles
    • Princeton Airport (PCT) - 45 miles
    • Islip MacArthur Airport (ISP) - 45 miles
    • Danbury Municipal Airport (DXR) - 48 miles
    All hotels in New York, New York, United States
    Reviews
    • All (231)
    • Business (37)
    • Romance (27)
    • Family (11)
    • Friends (3)
    • Other (153)
    4.7 / 5
    Outstanding

    Score breakdown (from 37 reviews)

    • 5.0
      (31)
    • 4.0
      (4)
    • 3.0
      (1)
    • 2.0
      (0)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.8
    • Service
      4.6
    • Comfort
      4.7
    • Condition
      4.8

    Reviews: Overall

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    lovely.
    Genuine Hotels.com guest review
    Response by The Surrey Dear Guest, Thank you for your glowing feedback from your recent stay with us. We were delighted to hear that your experience was a most enjoyable one. We look forward to welcoming you back soon and in the interim, we remain at your service. Sincerely, Shan Kanagasingham General Manager
    2 night business trip in Apr 2013
    A Traveller
    US

    The Surrey
    4.0 / 5
    Excellent
    "Great Boutique Hotel"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    The Surrey is a great boutique hotel . Great rooms, friendly staff, and wonderful upper east side location.
    Genuine Hotels.com guest review
    Business trip
    Aug 13, 2012
    JSE
    US

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2012
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "Comfort, elegance and excellent service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Location, comfort and nice people
    Genuine Expedia guest review
    Business trip
    Dec 2, 2011
    Marco M
    US

    The Surrey
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2011
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "Surrey Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very clean, personable staff, nice location and good food. A wonderful hotel. I will definitely stay again.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2011
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "The Surrey Hotel in NYC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have been staying at The Surrey for over 15 years, both before the renovation and after it was done. The location is great, 76th and Madison, and the renovated hotel is spectacular. The roof is a great place for drinks and light food, and the view is terrific. It's my first choice for the Upper East Side!
    Genuine Hotels.com guest review
    2 night business trip in Jun 2011
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "Surrey Hotel visit"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed at the Surrey two nights during consecutive weeks and it is now my home away from home. I absolutely love the elegance of the hotel and the neighborhood it is in. Being able to sleep at night is a plus because the sounds of police cars, ambulances, etc are not to be heard.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2011
    Nancy S
    US

    The Surrey
    5.0 / 5
    Outstanding
    "One of the best hotels in NYC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Lucky enough to catch this. Usually out of my budget, but got lucky. One of NYC's best.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2011
    Keith S
    US

    The Surrey
    5.0 / 5
    Outstanding
    "Super comfy beds"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I love the Surrey. The beds are so super comfy and they have a great rooftop deck where they serve drinks. it is also three blocks away from my favorite cafe in NYC -- Via Quadronna. Enjoy!
    Genuine Hotels.com guest review
    2 night business trip in Jun 2011
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed here many times and always very happy. If you book 2 or more days you get 25% off.
    Genuine Expedia guest review
    Business trip
    Mar 7, 2011
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "The Surrey, NYC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful hotel, great location,terrific service, excellent restaurant, very comforatble beds. Would highly recommend.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2011
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "Best hotel in NY 5 stars"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best hotel of the 30+ hotels I've stayed in NY. The quality is excellent. Great rooms food and amenities. Located in a quiet yet convenient neighborhood. I have stayed here 30+ nights in the last 90 days. Flawless.
    Genuine Expedia guest review
    Business trip
    Dec 23, 2010
    Robert R
    US

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Nov 2010
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Nov 2010
    A Traveller
    US

    The Surrey
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Aug 2010
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Aug 2010
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "Beauty and comfort at the Surrey"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was amazing. Staff was friendly, helpful and personal. The rooms are spacious and well worth the little extra. The area is great...close to Central Park and lots of dining. Definitely going to give the hotel restaurant - Cafe Bouloud (?) - a chance next time. Couldn't find a bad word to say about this place.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2010
    A Traveller
    US

    The Surrey
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jul 2010
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "Surrey Hotel in NYC is Incredible"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I've stayed in NYC many times and have enjoyed lovely hotels. The Surrey stands far above any - the building and rooms are lovely, but it's the service that stands out. Everyone I met or talked with wasn't just polite but warm, friendly, eager to make my experience wonderful......I had to keep reminding myself I was in NYC. Just a wonderful place - […] and wonderful team of people. Read more
    Genuine Hotels.com guest review
    5 night business trip in Jun 2010
    A Traveller
    US

    The Surrey
    5.0 / 5
    Outstanding
    "The Surrey"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Surrey Hotel made my stay in NYC heavenly. The hotel is hip but warm. Everyone on the hotel staff went VERY out of their way to make me feel welcome and comfortable. I cannot imagine being more satisfied.
    Genuine Hotels.com guest review
    4 night business trip in Jun 2010
    Stephanie E.
    US

    The Surrey
    5.0 / 5
    Outstanding
    "One of New York's Finest!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Amazing rooms, appointed in every detail, attentive staff, highly desirable location. Would definitely go back, and soon! I've stayed at almost every midtown and Times Square hotel but only a few of the UES inventory. This blew Midtown and Times Square away! Will stay here every time I go back! Only thing I would recommend to new travelers is not to […] take a cab from the hotel-front curb during any peak travel times. Walk one block north or south and catch the eastbound streets over to park or madison. You'll avoid heavily congested 5th avenue, at least for a few blocks. The VERY easy subway stop at 77th and Lexington is also extremely convenient, only three blocks away. Makes an extra few minutes difference in time when running late. This hotel is truly 5 stars and I can't rave enough about it. Read more
    Genuine Expedia guest review
    Business trip
    Jun 9, 2010
    Eric M
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 27, 2013
    JG
    CA

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Nov 2012
    A Traveller
    IE

    The Surrey
    5.0 / 5
    Outstanding
    "Lovely hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, fantastic service can't really fault it!
    Genuine Hotels.com guest review
    4 night business trip in Jun 2012
    Kevin
    GB

    The Surrey
    3.0 / 5
    Good
    "Let down by shocking service from the front desk"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      5.0
    This is a good quality hotel in a decent location. The rooms are well presented - if a little on the small side (I normally stay in places like the Setai, where the equivalent rooms have much more generous proportions). The major let down was the service received from the staff on the front desk (the other staff were much better). Virtually every […] request had to be chased. One simple request, to remove a faulty ironing board from my room (it couldn't be collapsed and was therefore taking up a huge amount of space), had to be chased 3 times and still wasn't actioned. On each occasion they said "yes sir, we'll do it right away" but on none of these occasions, despite my chasing, did they actually do anything. This was particularly frustrating as it was night time by this point and, feeling somewhat jet lagged, I just wanted to go to sleep - this was delayed by over an hour due to their failure to send someone to remove the ironing board. In the end I had to roam the hallway to find someone who would help - eventually finding a delightful housekeeping lady who dealt with it immediately (if only the front desk had her attitude). Their senior guest relations staff dealt with the situation well, but I shouldn't have needed to speak with them in the first place. They also sent a letter of apology and a bottle of wine to my room which was appreciated as a gesture (although I had to leave the wine behind I was flying the next morning with hand luggage only). This would have led me to give the hotel 3 stars for service but the front desk then sought to overcharge me (and my colleague too) on checking out. In doing so they only showed me the bill when I asked for it. When I identified a blatant double charge they first sought to defend it (giving the impression that they considered me to be stupid in raising it). When they realised they were wrong, they removed the charge from the bill as if they were doing me a favour. No apology and not an ounce of warmth in their approac Read more
    Genuine Hotels.com guest review
    4 night business trip in Oct 2011
    A Traveller
    GB

    The Surrey
    5.0 / 5
    Outstanding
    "Impeccable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Charmed and delighted by my stay at The Surrey. My best stay in New York ever. True, all acomodations were perfect but even more impressive was the quality of service from the entire personel. Never encountered before. I will go back.
    Genuine Hotels.com guest review
    3 night business trip in Jun 2011
    Claude G
    CA

    The Surrey
    5.0 / 5
    Outstanding
    "The Surrey"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is an excellent hotel with new nicely decorated rooms that have very comfortable beds. The staff are very helpful and as someone who travels extensively I can recommend this hotel to anyone. The air conditioning unit could be a little quieter, but having traveled to NY for many years this is my new hotel of choice.
    Genuine Hotels.com guest review
    8 night business trip in Mar 2011
    John B
    GB

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful hotel, great staff; perfect for business or pleasure.
    Genuine Hotels.com guest review
    4 night business trip in Feb 2011
    jason
    GB

    The following reviews were posted by Hotels.com guests from other countries

    The Surrey
    5.0 / 5
    Outstanding
    "Lugnt placerat hotell"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Precis som vid första besöket på Surrey, så var jag även denna gång mycket nöjd med min vistelse. Hotellet ligger mycket bra i en lugn del av staden och erbjuder mycket bra service och trevliga rum.
    Genuine Hotels.com guest review
    4 night business trip in Nov 2012
    Richard M
    SE

    The Surrey
    5.0 / 5
    Outstanding
    "Jag skämtar inte, det är verkligen 5.0"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Älskade hotellet, läget, personalen, servicen, och glöm för guds skull inte takterassen. Underbart!!
    Genuine Hotels.com guest review
    3 night business trip in Jul 2012
    Laith
    SE

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2012
    A Traveller
    CH

    The Surrey
    5.0 / 5
    Outstanding
    "Nur ein Katzensprung zum Metropolitan Museum"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Nov 2011
    A Traveller
    DE

    The Surrey
    1.0 / 5
    Poor
    "ホスピタリティー溢れるホテル"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    モダンなホテルということで、正直なところスタッフの質にはあまり期待をしておりませんでしたが、マンダリンオリエンタルからヘッドハンティングされていらしたというコンシェルジュのお二人が、到着時のランチのから、観劇後の遅めのディナーまで、何から何まで、こちらのニーズを理解してご手配くださいました。 また、一階のカフェブルーもアメリカでいただくにしては十分美味なフレンチでありました。 さらには、スパにて受けたマッサージの気持ちよかったこと。 ルーフトップテラスで、サンセットを楽しみながら一杯という時間も、都会にいながらにしてリゾート気分を味わうことができて、満足しております。 今後もNY滞在の折にはこちらを利用させていただきたいと思います。
    Genuine Hotels.com guest review
    2 night business trip in Jul 2011
    A Traveller
    JP

    The Surrey
    5.0 / 5
    Outstanding
    "The Surrey Hotel en Nueva York"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    El hotel está muy bien ubicado, sus instalaciones y el servicio son excelentes, por lo que es altamente recomendable. La única desventaja es que me dieron una habitación en el frente del hotel que era ruidosa, dado que daba a la calle, porque no tenían disponible una habitación que diera al contrafrente.
    Genuine Hotels.com guest review
    3 night business trip in Jul 2011
    A Traveller
    AR

    The Surrey
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Mar 2011
    A Traveller
    MX

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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