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Rooms

	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

Bentley Hotel

4 stars

500 E 62nd St, New York, NY, 10065 United States ‎1-866-539-0036‎ | Welcome Rewards™

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Lowest price $199

available on 05/26/13

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3.8 out of 5 Good (1,022 reviews)

(Neighborhood average 3.8)
Hotels.com Guest Rating

Not greatly located since the nearest subway is 5 long blocks away. Since I was aware of that before I booked the hotel, it wasn't unexpected but for... those that have never been to NY, this may be a bit of a surprise. I was only disappointed in the fact that on my first night there the elevators broke down for nearly 30 minutes and the stairs were being painted, so you were either stuck upstairs in your rooms or in the lobby. They were using the service elevator to carry food to their restaurant on the top floor and should have immediately stopped that to use the service elevator to carry hotel guests.... Reviewed by a Hotels.com guest on Apr 27, 2013

Overview

The 59th Street Bridge, an engineering marvel completed in 1909, provides a picture-perfect backdrop to this boutique hotel at the eastern edge of Midtown Manhattan. The Bentley Hotel is just a 15-minute walk from the heart of Midtown, yet shielded from the throngs of tourists and nonstop clamor.

After leaving your car with the valet (surcharge) at the Bentley Hotel, walk a half-mile east to Bloomingdale's, one of New York's most beloved shopping destinations. Be sure to check out "Bloomie's" vast shoe department and designer collections. Central Park and prestigious Fifth Avenue are within a 15-minute walk of the hotel. Rockefeller University and major medical centers are within 6 blocks.

In the mood for romance? The Bentley's seductive Prime restaurant is glass-enclosed on 3 sides, with sweeping views of the East River, the 59th Street Bridge, and the city's glimmering lights. Come summer, you can dine out on the terrace.

Snuggle up in your comfortable bed, layered with Italian Frette luxury linens and a down duvet. Wash away the cares of the day in the marble bathroom, stocked with Lather natural aromatherapy toiletries. You can also watch the latest Hollywood hits on the 32-inch LCD TV, and catch up on email via Wi-Fi, available for a surcharge throughout the hotel. Your guestroom also offers a minibar and a clock radio with an MP3 dock. Some rooms command spectacular views of the city or river.

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Hotel Info: ‎1-866-539-8117‎

from $199

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Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

Deluxe Two Double

One Bedroom Suite

Superior Room - Promo

Superior Room

40.76055, -73.95833

Hotel coordinates:

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What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Check-in time starts at: 3 PM
No rollaway/extra beds available
Pets allowed

Amenities

General
Air-conditioned public areas
Bar/lounge
Elevator/lift
Luggage storage
Number of buildings/towers - 1
Number of floors - 21
One meeting/conference room
Restaurant
Total number of rooms - 197
Tours/ticket assistance
See more facilities
- Valet parking (surcharge)
- Wireless Internet access - surcharge

Rooms (all rooms include)
Clock radio
Cribs/infant beds available
Designer toiletries
Desk
Electronic/magnetic keys
Hair dryer
In-room safe
Iron/ironing board
Sewing kit
Turndown service (on request)
See more room details
- Air conditioning
- Cable TV service
- Climate control
- Complimentary newspaper
- Daily housekeeping
- Multi-line phone
- Pay movies
- Premium bedding
- Refrigerator (on request)
- Voice mail
- Wake-up calls
- Wireless Internet access (surcharge)

Services
Doorman/doorwoman
Fitness facilities
Laundry facilities
Limo or Town Car service available
Medical assistance available
Multilingual staff
Porter/bellhop
Room service
Tour assistance
Valet parking
View more services
- Breakfast available (surcharge)
- Complimentary newspapers in lobby
- Concierge services

Business & Event
24-hour front desk
Business center
Business services
Dry cleaning/laundry service
Secretarial services

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Dining

Rooftop Restaurant & Bar - Open for dinner and drinks, this rooftop restaurant is glass-enclosed on 3 sides to take advantage of the bridge, city, and river vistas. The menu showcases American and European-influenced cuisines.

Room service - Available evenings.

Recreation

On site, a small fitness studio with cardio machines is open early morning till late evening. One block north of the Bentley, you can access a riverside pathway for an invigorating walk or run.

Notification and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for in-room wireless Internet: USD 12.95 (for 24 hours, rates may vary)
Fee for wireless Internet in all public areas: USD 12.95 (for 24 hours, rates may vary)
Fee for high-speed Internet (wired) in business center: USD 3.00 (for 1 minutes, rates may vary)
Valet parking fee: USD 40 per night
Valet parking fee for large vehicle: USD 45 per night
Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
Deposit: USD 50 per night
Late check-out fee: USD 50.00
Refrigerator fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

All hotels in New York, New York, United States

Map

Area map

A short guide to Upper East Side

Of all the superlatives used to describe the Upper East Side, one word is apt: richest. Some of the city’s wealthiest residents live in the high rises that line Fifth Avenue. Be prepared to spend an entire day at the Museum of Metropolitan Art. Both a physical and art-world behemoth, the Met is home to several masterworks, from an intact ancient Nubian temple to post-modern color studies.

see all hotels in New York

Nearby Activities & Points of Interest

Less than 0.5 miles

New York East 60th Street Heliport (JRE) - 200 yards
Sloan-Kettering Center - 400 yards
Roosevelt Island Station - 500 yards
Tramway Plaza - 500 yards
Roosevelt Island Tramway Manhattan Station - 500 yards
Roosevelt Island - 600 yards
Cornell Medical Center - 700 yards

0.50 - 1.0 mi

Lexington Av.-59 St. Station - 900 yards
59 St. Station (Lexington Av.) - 900 yards
68 St. - Hunter College Station - 1000 yards
Lexington Av.-63 St. Station - 1100 yards

1.0 - 3.0 mi

New York East 34th Street Heliport (TSS) - 1.5 miles
103 St. Station (Lexington Av.) - 2.1 miles
New York West 30th Street Heliport (JRA) - 2.6 miles

3.0+ mi

New York LaGuardia Airport (LGA) - 4.7 miles
New York Downtown Manhattan Heliport (JRB) - 4.9 miles
Teterboro Airport (TEB) - 8.6 miles
Newark Liberty Intl. Airport (EWR) - 12 miles
New York Kennedy Airport (JFK) - 13 miles
Linden Airport (LDJ) - 18 miles
Caldwell Essex County Airport (CDM) - 19 miles
Morristown Municipal Airport (MMU) - 24 miles
White Plains, NY, United States (HPN-Westchester County) - 28 miles
Farmingdale Republic Airport (FRG) - 28 miles
Stamford, CT, United States (ZTF-Metro-North Train Station) - 29 miles
Belmar Monmouth Executive Airport (BLM) - 41 miles
Princeton Airport (PCT) - 45 miles
Islip MacArthur Airport (ISP) - 45 miles
Danbury Municipal Airport (DXR) - 49 miles

All hotels in New York, New York, United States

Reviews

All (1022)
Business (182)
Romance (87)
Family (71)
Friends (54)
Other (628)

3.8 / 5

Good

Score breakdown (from 182 reviews)

5.0

(51)
4.0

(77)
3.0

(34)
2.0

(9)
1.0

(11)

Average rating for:

Cleanliness
4.1
Service
3.8
Comfort
3.9
Condition
3.8

Reviews: Overall

< Previous
Page 1 of 4
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Bentley Hotel

1.0 / 5

Poor

"Horrible"

Cleanliness
1.0
Service
1.0
Comfort
1.0
Condition
1.0

Rundown, nothing in room worked, overpriced for what it is. Staff had major attitudes. Manager was worse.

Genuine Hotels.com guest review

6 night business trip in May 2013

A Traveller

Bentley Hotel

2.0 / 5

Fair

"Mud shower that wouldn't drain"

Cleanliness
3.0
Service
2.0
Comfort
4.0
Condition
1.0

When I checked into the hotel, they talked me into upgrading my room for $40/night. For that, I got a shower and sink that sprayed muddy water (no joke) with a high shrieking sound coming from the shower head. The water took 5-10 minutes for hot water to come out and it wouldn't drain one bit. After complaining, the only thing they fixed for 2 days […] was the muddy water. Everything else remained the same (no drainage, cold water, etc..). Needless to say, this was the tenor of my 4 days there. Travelers beware! Do not stay here. Read more

Genuine Hotels.com guest review

2 night business trip in Apr 2013

A Traveller

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
3.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night business trip in May 2013

Bentley Hotel

3.0 / 5

Good

Cleanliness
4.0
Service
3.0
Comfort
4.0
Condition
2.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night business trip in Feb 2013

Pilar

Bentley Hotel

4.0 / 5

Excellent

"Nice Hotel in out of the way location"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
3.0

Not greatly located since the nearest subway is 5 long blocks away. Since I was aware of that before I booked the hotel, it wasn't unexpected but for those that have never been to NY, this may be a bit of a surprise. I was only disappointed in the fact that on my first night there the elevators broke down for nearly 30 minutes and the stairs were being […] painted, so you were either stuck upstairs in your rooms or in the lobby. They were using the service elevator to carry food to their restaurant on the top floor and should have immediately stopped that to use the service elevator to carry hotel guests.... Read more

Genuine Hotels.com guest review

2 night business trip in Apr 2013

A Traveller

Bentley Hotel

5.0 / 5

Outstanding

"A little hike to subway but worth it"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

Hotel gave me a great room with a million dollar view of the east river and Queensboro bridge. As NYC rooms go, this one was large. The room was very business friendly. I am from NYC originally so I knew the hotel would be an uphill hike to the nearest subway line on Lexington Avenue. But the new F train line is right off 63rd Street and that takes […] you over to the prime west side stops. The east side lines are also nearby on 60th. And if you need to take a break on your walk, Bloomingdales is also nearby. Closest Starbucks, if thats important, is near the subway lines. Read more

Genuine Hotels.com guest review

2 night business trip in Apr 2013

Richard

Bentley Hotel

3.0 / 5

Good

"convenient for what we needed to do"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

easy access from the FDR; staff was accommodating to our needs; checkout and checkin easy; room service would have been helpful in our situation given that we had an early checkout.

Genuine Hotels.com guest review

1 night business trip in Apr 2013

A Traveller

Bentley Hotel

4.0 / 5

Excellent

"Always a great stay at a great price"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This is my go to hotel on the UES. The rooms are large, have everything you need, always clean and great value for NYC. I wish Internet was included, but for the price, how can you argue.

Genuine Hotels.com guest review

1 night business trip in Apr 2013

Dave

Bentley Hotel

2.0 / 5

Fair

"Near fine neighborhood but yet so far"

Cleanliness
3.0
Service
3.0
Comfort
2.0
Condition
2.0

As a woman traveling solo I prefer small hotels. The mid east side was convenient for numerous appointments packed into two days. But the hotel is completely lacking in charm or character. The hallways were dark and foreboding. The room was tiny and did not have sufficient lighting. Water was $7. No Duane reed nearby. No coffee maker. No sewing kit. […] No nail file. No umbrella. The desk clerk looked blankly at me when I asked for all of the above. My room on third floor overlooked a roof and the street. There was no means of lowering a blind to block the window. The bed was comfy but the rest of the furnishings were too small to be used for much. Insufficient lighting in the room. Cafe downstairs with outdoor seating for morning coffee and bagel worked well. Lobby packed with seating for guests and adjacent bar. Has the bones, location and potential but needs reworking of the concept. And lighting. Read more

Genuine Hotels.com guest review

2 night business trip in Apr 2013

A Traveller

Bentley Hotel

3.0 / 5

Good

"Just ok"

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
3.0

I stayed here for business, I guess the hotel seems to cater to European tourists. Overall it was just ok and I certainly would not call the hotel 4 stars. Rooms were overpriced as well.

Genuine Hotels.com guest review

4 night business trip in Apr 2013

Stuart

Bentley Hotel

4.0 / 5

Excellent

"Great rate. Good midtown location. Clean."

Cleanliness
4.0
Service
3.0
Comfort
4.0
Condition
4.0

Would stay again

Genuine Hotels.com guest review

3 night business trip in Apr 2013

A Traveller

Bentley Hotel

4.0 / 5

Excellent

"Fine but not exceptional"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

Overall I think the hotel was fine and I would stay there again if I was doing business on the UES for a couple of days. That said, I'm perplexed by the choice of techno music in the lobby and elevators. At 7am? Really, does ANYONE want to listen to that first thing in the morning? Also, while the room did not look dirty, I did find some stray items […] that suggested that they could take more care: a bobby pin on the floor, a St. Patrick's Day flag stuck in the curtains. Lastly, having to wait a full five minutes before hot water runs through the pipes is awkward. And while I loved that the hotel signals its intention to save on water and energy by letting guests re-use towels, I discovered that my towels were actually taken away and replaced each day. That's fine, but then don't ask me to re-fold my towels if I want to re-use them. It's counter-factual to your brand messaging. Read more

Genuine Hotels.com guest review

3 night business trip in Mar 2013

Jennifer

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
4.0
Service
3.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night business trip in Mar 2013

A Traveller

Bentley Hotel

4.0 / 5

Excellent

"Bentley"

Cleanliness
4.0
Service
5.0
Comfort
3.0
Condition
3.0

Hotel is adequate Lots of traffic because of the 59th street bridge Several blocks from subway Restaurant is kosher and you cannot put it on your hotel bill People are nice friendly and very helpful Shower was excellent Bedding modern and clean

Genuine Hotels.com guest review

Business trip

Mar 20, 2013

A Traveller

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night business trip in Mar 2013

A Traveller

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Overall good experience. Very clean and tiday but with shortcomings: No closet or hanging racks to hang our clothes. The dresser /TV stand had drawers that do not close (open up all the time). Also, contrary to the advertisement, no free WIFI in the hotel. It costed us $5.00 to print our boarding passes in the business center.

Genuine Hotels.com guest review

3 night business trip in Mar 2013

Haddad

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
4.0
Service
3.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Business trip

Mar 7, 2013

Bentley Hotel

5.0 / 5

Outstanding

"Wonderful hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

We loved staying at the Bentley. Our room was very comfortable, with a fabulous view (a very important feature for me). Interesting and lively neighborhood, with some terrific places to eat -- the Ritz Dinner for breakfast, Felice Wine Bar for dinner. I would stay at the Bentley again without question.

Genuine Hotels.com guest review

2 night business trip in Mar 2013

Peaco Todd

Bentley Hotel

5.0 / 5

Outstanding

"Great Hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Just what we needed, friendly staff, super views. We will def be back :)

Genuine Hotels.com guest review

1 night business trip in Feb 2013

Sweet T

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Feb 2013

A Traveller

Bentley Hotel

1.0 / 5

Poor

Cleanliness
1.0
Service
1.0
Comfort
1.0
Condition
1.0

poor front desk service. small rooms. concierge non existent.

Genuine Hotels.com guest review

1 night business trip in Jan 2013

Joey

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
3.0
Service
4.0
Comfort
4.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

7 night business trip in Jan 2013

A Traveller

Bentley Hotel

5.0 / 5

Outstanding

"quiet escape from bustle of NYC"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
5.0

I was traveling on business, and enjoyed the quiet workspace provided in the "large and spacious room for NYC hotel at this price level" . The oversized desk/dresser had easy access to technology outlets, cable TV excellent, and view out the window added perfect ambience. Loved the sitting space by the window too! I was not a fan of the restaurant "Prime" […] on the top floor, as their menu choices were too exotic and overpriced for this business budget and the maître d' politely snubbed me when I asked about not having soups/salads on their menu. Fortunately, the hotel was one block walk to the Space Deli on 1st which was sufficient for all meals. The overall atmosphere of the hotel was quiet and subdued, our room had a great view, and I look forward to staying here again. Read more

Genuine Hotels.com guest review

2 night business trip in Jan 2013

A Traveller

Bentley Hotel

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Jan 2013

A Traveller

Bentley Hotel

4.0 / 5

Excellent

"I know What I am getting"

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
4.0

Every time I return to New York for business I stay at the Bentley Hotel. The staff are very courteous and helpful. The location is very good with a number of neighborhood restaurants within 4 minutes walking distance. The rooms are very modern, clean and the beds are super comfortable. The on-site restaurant is a little more expensive but good food. […] The shower is only a sheet of glass to keep the water in. Water sprays everywhere. You always need extra towels for this problem.The walls are a bit thin so good neighbors help. Overall a great hotel and a price I can live with. Read more

Genuine Hotels.com guest review

5 night business trip in Jan 2013

sidsquid

Bentley Hotel

5.0 / 5

Outstanding

"Close to the FDR...easy in and out of NYC"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

I have stayed at the Bentley Hotel on numerous occasions, and am generally pleased with it. The only thing I can say is the common areas can be a bit noisy, primarily since a lot of younger people stay in the hotel.

Genuine Hotels.com guest review

1 night business trip in Jan 2013

A Traveller

Bentley Hotel

5.0 / 5

Outstanding

"Great hotel, close to hospitals"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

All around excellent stay. Walked in from subway stop which was down hill and the last couple of blocks were a bit desolate, but felt completely safe. Greeted warmly and appropriately by Front Desk staff; reservation was exactly as requested (two double beds). We were only there for a brief overnight , but while we did hear people in the hall as they […] passed by there was no other noise of any type. All systems were in perfect working order. Appointments appropriate. Large windows provided view of river and lights of city. Excellent value, great location relative to Hospital for Special Service, Columbia-Prebyterian, and Sloan Kettering. Read more

Genuine Hotels.com guest review

1 night business trip in Jan 2013

A Traveller

Bentley Hotel

3.0 / 5

Good

"Wonderful hotel - No TV for entire stay"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
1.0

The stay (2 rooms for 2 days, and 1 room for 3 days) was excellent except for the fact that there was no television service for the entire stay in any of the rooms. Management indicated that problem was not in the hotel; and, therefore, they could do nothing to remedy the situation, nor were they particularly interested in the problem. I spoke with […] a number of other guests whose experience was the same. Read more

Genuine Hotels.com guest review

1 night business trip in Jan 2013

H.Benner

Bentley Hotel

5.0 / 5

Outstanding

"Location"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

I felt very safe walking back and forth to Sloan during a family member stay in the hospital.

Genuine Hotels.com guest review

1 night business trip in Jan 2013

Mlissa

Bentley Hotel

5.0 / 5

Outstanding

"Love this hotel!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

A pleasant surprise... this boutique style hotel is in a great location for upper east side access.

Genuine Hotels.com guest review

3 night business trip in Jan 2013

Hopieny

Bentley Hotel

5.0 / 5

Outstanding

"Great hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

friendly staff, Rooms beautiful love the view

Genuine Hotels.com guest review

1 night business trip in Jan 2013

Andrea

Bentley Hotel

5.0 / 5

Outstanding

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night business trip in Jan 2013

A Traveller

Bentley Hotel

5.0 / 5

Outstanding

"Great Location & Value"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

From check-in to check-out, I had a wonderful experience. The staff was very helpful, my room was great and will make this my preferred NY hotel.

Genuine Hotels.com guest review

1 night business trip in Dec 2012

Meg R.

Bentley Hotel

1.0 / 5

Poor

"smoke"

Cleanliness
3.0
Service
2.0
Comfort
1.0
Condition
1.0

Had a no smoking room, but the vent in the bathroom was connected to another room that must have had a chain smoker staying in it. Made my room smell like an ashtray. Rooms have not been updated since the 80s.

Genuine Hotels.com guest review

2 night business trip in Dec 2012

A Traveller

Bentley Hotel

3.0 / 5

Good

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Dec 2012

A Traveller

Bentley Hotel

4.0 / 5

Excellent

"Always a nice hotel"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Great hotel, Always get upgraded to a bigger room. Hotel is in the middle of no where.

Genuine Hotels.com guest review

1 night business trip in Dec 2012

David

Bentley Hotel

5.0 / 5

Outstanding

"Very pleasant experiance"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Love the hotel, location, service.

Genuine Hotels.com guest review

1 night business trip in Dec 2012

Ralph

Bentley Hotel

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

4 night business trip in Nov 2012

A Traveller

Bentley Hotel

3.0 / 5

Good

"OK Hotel not great location"

Cleanliness
4.0
Service
2.0
Comfort
3.0
Condition
4.0

The hotel is OK. Rooms are decent. Beds were comfortable to sleep in but the surroundings were not that great of you want to get out and explore. The thing that I didn't like was their Internet connection. For $12/day I got a lousy connection of 0.1 Mbps so it was unbearably slow and it took between 2-4 minutes to load a single page!!!!!

Genuine Hotels.com guest review

3 night business trip in Nov 2012

Julio

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Nov 2012

A Traveller

Bentley Hotel

5.0 / 5

Outstanding

Cleanliness
3.0
Service
4.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Nov 2012

A Traveller

Bentley Hotel

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Nov 2012

Carli

Bentley Hotel

3.0 / 5

Good

"Good value"

Cleanliness
4.0
Service
3.0
Comfort
4.0
Condition
3.0

Overall, a very good value for a hotel in midtown New York. Could use a tiny bit more attention to detail (my room phone didn't work and clock/TV were unplugged when I arrived) but overall, comfortable, clean, and pretty quiet. Only real issue was that they put me in a smoking room (I didn't know those even existed anymore) which smelled horrible. I […] asked to move after one night (of a 3 night stay) and I had to check out, wait 6 hours, and then check back in which was slightly annoying, but my new room had a wonderful bridge view and was slightly larger, so all in all, it was definitely worth it. Read more

Genuine Hotels.com guest review

3 night business trip in Nov 2012

A Traveller

Bentley Hotel

5.0 / 5

Outstanding

"Beautiful views"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Most rooms have glorious views of the city or the Queensborough bridge and the river. Clean hotel, friendly staff, in -room hotel safe. Breakfast now also served in penthouse restaurant, a bit slow but nice. Several nice restaurants close by.

Genuine Hotels.com guest review

6 night business trip in Nov 2012

Gabriele

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night business trip in Nov 2012

A Traveller

Bentley Hotel

4.0 / 5

Excellent

Cleanliness
3.0
Service
3.0
Comfort
4.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

5 night business trip in Nov 2012

A Traveller

Bentley Hotel

5.0 / 5

Outstanding

"Cute boutique hotel with great rooftop restaurant!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

Very nice hotel for the rate. I stayed shortly after the hurricane and they still had just about everything up and running again. Definitely a great value for what I paid!

Genuine Hotels.com guest review

2 night business trip in Nov 2012

Kelly

Bentley Hotel

1.0 / 5

Poor

"Hotel is going down hill"

Cleanliness
3.0
Service
1.0
Comfort
1.0
Condition
1.0

- With only 4 people sitting in the dinning room the new restaurant could not seat me or get me a cup of coffee in under 20 min. Room Heat/AC would only heat could not get room temp below 76. Room safes battery gave up the ghost, locking my wallet in when I needed it. Took staff 45min to get a guy up to open it. making me miss an important appointment. […] Work out room is full of out dated machines, most of which do not work. Read more

Genuine Hotels.com guest review

3 night business trip in Nov 2012

A Traveller

Bentley Hotel

1.0 / 5

Poor

"LOUD- Bad for Business Travel"

Cleanliness
3.0
Service
2.0
Comfort
1.0
Condition
3.0

My wake up call didn't happen and that wasn't the worst... it was horribly noisy and impossible to sleep!!! I will never stay there again...

Genuine Hotels.com guest review

1 night business trip in Nov 2012

Lisa

Bentley Hotel

5.0 / 5

Outstanding

"I hope no one reads this.."

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

I didn't expect much when I booked this hotel but needed a place close to Sloan Kettering while my husband underwent surgery. The Bentley was wonderful, we experienced hurricane Sandy while there and the staff cared for us like family. So helpful and efficient in all ways, they could not do enough for their guests. The room was spotless, newly refurbished […] I would guess, and the staff was wonderful. I hope no one reads this because I would like this to be my family's best kept secret. I have traveled the world and this place acted like 5 star. I would stay here again... And again. You will NOT be disappointed! Read more

Genuine Hotels.com guest review

2 night business trip in Oct 2012

Ila

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Deluxe Two Double

One Bedroom Suite

Superior Room - Promo

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