Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The property is undergoing renovations. The following areas are affected:
Open 24 hours, the complimentary fitness center provides free weights, strength-training equipment, and cardio machines with individual TV screens.
One mile from the hotel, Central Park offers tennis courts, a lake with rowboat rentals, and miles of trails for jogging, walking, and biking.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Groups of 8 persons or more are subject to a baggage fee.
Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply. For more information, please contact the office using the information on the reservation confirmation received after booking.
PLEASE NOTE: from August 31, 2012 hotel entrance will be moved to 45th street, between 8th and 7th avenue.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Let the West Coast have Hollywood; Broadway’s lights are just as bright, and many screen actors come to the Great White Way to gain acting credibility. Area attractions include Carnegie Hall, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art. Resplendent St. Patrick’s Cathedral takes up a block at Fifth and 50th. Once seedy, Times Square now hosts ABC, MTV, and NASDAQ.
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The rooms are too smallGenuine Hotels.com guest review
Response by Milford Plaza Hotel We’re sorry you were disappointed with the size of your room. We do have varying size rooms in our hotel but during times of high occupancy, as was the case during your stay, we must make use of all the rooms at our disposal.
"Don't Stay Here until Renovations are Done!"
Hotel is undergoing major renovations right now. Elevator access is limited; check in/check out is chaos as part of the lobby area is closed off. Guest luggage is piled ceiling high in the lobby. Room is adequate in size with excellent heating/cooling system but the bathroom is AWFUL. There is no hook for towels/bathrobes or shelf to place toiletries […] on, and the sliding door to the bathroom is extremely difficult to close. The only "dresser" in the room is 3 separate drawers placed at floor level. The hallways are poorly lit. There is absolutely NO literature in the room regarding the hotel or surroundings. Housekeeping barged into our room without knocking on our first day of stay. Restaurant was closed due to renovations, though this was not indicated at the time of our reservation. Recommendation: SKIP THIS HOTEL until renovations are complete. Read moreGenuine Hotels.com guest review
Response by Milford Plaza Hotel We apologize for the lack of a guest services directory in the guest room. We are working on one but, due to a re-design of our Lobby, we are delayed until we finalize all future hotel amenities. We regret any inconvenience you may have been caused. We are sorry to learn that you did not like our new guest room design as we have been getting very positive feedback about it, especially given that the rooms had not been updated in over 20 years. There are many hotel style options in New York City; we regret that ours is not to your liking.
Hotel under renovation. Hotel fail to notify that after 11:00. PM there is not hot water. Small and slow elevators.Genuine Hotels.com guest review
The renovated room is nice and clean and not too small. The location is the best part!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Eh."
Hotel itself was confusing and concierge were very unhelpful. But wonderful location, rooms were very nice and very clean and tidy! Loved it, but hated the construction and unhelpful people!Genuine Hotels.com guest review
The Milford was a great hotel. Perfect location - so close to the theaters and restaurants! Unfortunately it is under construction which wasn't a problem until the last day when we were trying to leave and the elevators were swamped and not working. Luckily security opened up the service elevators for use.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great location"
Good hotel stay, great location. Construction was not a problem during the stay. Elevator use was cool once you learn how to use them. LOL. recommend stay to anyone esp since the price was great compared to other hotels. Hotel held our bags for free until 10pm, we only needed 7pm after we checked out. Thus we didn't have to lug around with our bags […] on the last day. Subway entrance really close to hotel also. Thus buy a 7day metrocard and ride all the trains/buses you want. Read moreGenuine Hotels.com guest review
"poor"
Rooms so small no movie rentals plainGenuine Hotels.com guest review
Response by Milford Plaza Hotel We’re sorry you were disappointed with the size of your room. We do have varying size rooms in our hotel but during times of high occupancy, as was the case during your stay, we must make use of all the rooms at our disposal. We apologize for the lack of movie access in your room. As part of our renovation process, we are in the process of negotiating with a vendor for the most up-to-date version of this service which should be in place by the end of the year.
This guest did not leave a comment.Genuine Hotels.com guest review
"Room is nice but the hotel is under consturctions"
We had to wait 15 minutes for an elevator and the hotel staff wasn't very responsive.Genuine Hotels.com guest review
"Needs Improvements"
We stayed here only because of the lower rates and last minute change of plans. Cmpared to the other hotels in the area the price was right especially for being in times square a prime nyc location. We got here and the building was under a lot of rennovation, understandable when you see how the lobby looked. We came earlier than planned and after checking […] in the lady told us we weren't able to get into our room until after 4 pm, it was only 11am. Luckily I asked the lovely concierge and manager looking man where to check in our luggage and he went above expectations and got us a room on the spot! Very sweet of him and helped prevent us from placing our belongings in the sea of other customers stuff. The room was small and crammy for two doubles but it was decent. And the decor was pretty cool and futuristic modern. We got a room that had a city view which was very nice. The 24 hr gym was nice, good quality machines to use with tvs so no need for an ipod. Ice machines on every other floor, found that weird! Some staff were great to talk to, others just seemed to have attitude. Hopefully after the rennovations are complete the staff and the actual hotel steps up....possibility of staying here in the future are 50/50. Read moreGenuine Hotels.com guest review
"great location, friendly staff"
great location, room small but adequate for overnight stay. very clean, under renovation , so lobby a mess, but would stay again after renovations completed. sugestion: bathroom needs a hook on the wall to place towel or bathrobe.Genuine Hotels.com guest review
"Overall"
Iverall I really enjoyed my stay in this hitelGenuine Hotels.com guest review
"location location location"
Perfect locationGenuine Hotels.com guest review
"perfect location"
Rooms and bathrooms are small but with a location like this, your not in it long enough. Hotel is being renovated but its not dusty or anything. I was satisfiedGenuine Hotels.com guest review
"Convenient"
Great location. Not dirty, but didn't vacuum or clear out the drawers between guests.Genuine Hotels.com guest review
"Very close to all of the activities we had planned"
The hotel was clean and comfortable but the room lacked certain amenities. There was no literature in the room explaining hotel policies, like checkout, how to get hold of house cleaning, etc... The bathroom was small, but that didn't matter except there was only one hook for towels and no where to put the soap or anything else in the shower. I would […] stay there again because the price was right and the location was superb. Read moreGenuine Hotels.com guest review
"Amazing Rate for Amazing TRip"
I was a bit worried booking here while it was under renovation but must say the staff were more than friendly, there was no wait to check in, no long lines, room was very modern and clean! Overall this is probably the best hotel in Manhattan for the price!Genuine Hotels.com guest review
"Great location"
The location is great. Just a avenue down from Times Square. The hotel was under construction, but it looked like the changes being made are going to be an assets to future guests. The room was small, but that is to be expected of a NYC hotel. Overall, I'd stay there again.Genuine Hotels.com guest review
"Good hotel, great place"
This was the perfect place to spend the weekend in midtown Manhattan. We got here Friday early evening, and the line was long and the lobby was crazy to check in. In general, the downstairs of this hotel is total chaos- but once you get up to your room I was surprised how quiet and peaceful it was. The room itself was great- plenty of space for 3 girls […] and all of their stuff for the weekend. Although we did realize that the air in our room didn't work (it was unnaturally hot and tried to call the room down before bed) and when we called they said that they couldn't do anything to help us that night, which was slightly frustrating. The hotel was extremely clean, and a great deal for the area, especially on a Friday/Saturday night! Would definitely stay at the Milford again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Perfect Times Square Location"
The hotel is just minutes away from Times Square and the price was reasonable for its location. However, I was disappointed at the condition of the room as it was somewhat dirty and not kept up-to-date. Hopefully, once they are finished with their remodeling project, the conditions of the hotel will look even more presentable both inside and out.Genuine Hotels.com guest review
Response by Milford Plaza Hotel Please accept our sincere apologies for the lack of room cleanliness you experienced during your stay. Needless to say, this is unacceptable and we will address it with our Housekeeping managers so that we may improve our service in this area and avoid disappointing other guests.
"Nice price for Times Square"
It is a great location. Just steps away from Times Square and all te Broadway shows. I was in for leisure fun and got to go to different events like shows, comedies, movies, etc. all in the neighborhood. Definitely no car was needed unless you want to go out of the immediate neighborhood. Even so, all you have to do is be careful of traffic. Great location […] and nice hotel. Downside: no fridge in the room and space was a bit wanting. But then again, this is New York City. I was out and about all day:). Read moreGenuine Hotels.com guest review
Response by Milford Plaza Hotel So glad you enjoyed your stay and just wanted to let you know for the next time that, while refrigerators are not standard in our rooms due to space considerations, we do have a limited supply available upon request!
"Excellent accomodations, near Time Square"
A New York friend told me about The Milford, and she could not have been more on target. The Milford was an excellent choice, so much so, that, from this point on, this will be my hotel of choice each time I come to NYC. The service ws personable and friendly, from the moment I walked in the door. This was sooo important. An employee named Michelle […] was the concierge or the greeting hostess in the lobby, and she was Ms. Personality + Very good people person, and made us at ease from the start. Read moreGenuine Hotels.com guest review
"A great find"
Just what we were looking for - reasonably priced, small room in a great location.Genuine Hotels.com guest review
"Close to the excitement"
Over the past 15 years, I've stayed at the Milford about 5 or 6 times. It has always been the perfectly located hotel. Close to Times Square, Broadway shows and Hells Kitchen. You just can't beat its convenient location and price.Genuine Hotels.com guest review
"Close to Everything"
Comfortable room. Elevators were confusing. Location was great.....within walking distance to all must-see sights and close to subway. I would definitely re-book.Genuine Hotels.com guest review
"close to Times Square"
OK. A little bit expensive.Genuine Hotels.com guest review
Response by Milford Plaza Hotel While all hotel rates fluctuate with demand and the Spring and Fall are usually the busiest times when rates are the highest, The Milford is still usually significantly lower than surrounding hotels in Times Square in any season. Please do check for special promotions throughout the year, especially if you can be flexible with your dates as this will enable you to get the best bargains.
"Perfect for Theater Fans!"
This hotel is reasonably priced and right in the theater district.It is not as plush or as expensive as the upper scale and larger hotel chains but it was perfect for two best friends to see the sights of NYC.Genuine Hotels.com guest review
Not overally happy with the room, it was to small and the bathroom was worse !! I have never seen such a small bathroom. No fridge or coffee making facilities, the rooms looked very different on the Internet ! Great location though !Genuine Hotels.com guest review
Response by Milford Plaza Hotel We’re sorry you were disappointed with the size and location of your room. We do have varying size rooms in our hotel but during times of high occupancy, as was the case during your stay, we must make use of all the rooms at our disposal. Due to room size considerations, no minibars, refrigerators or coffee makers were included in the room design, although a limited supply of refrigerators are available for rent upon request.
"tbe hotel was amazing"
The hotel was amazing will definately go back there again!!!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Under Renovation"
I booked this hotel based on location and price. Location was great. Price was only slightly less than other hotels. The hotel is undergoing major renovations so there are no extras. The business center is 3 computers in their postage stamp size lobby. There is no cable or TV listing anywhere. When I asked the concierge for a list of channels they were […] all wrong. The hotel was very busy but my room was pretty quiet. The guest services person was nice about my concerns. The lamps in my room did not work and maintenance came pretty quickly (the plug was loose and behind the bed so It was hard to access). There is no full length mirror and the closet and bathroom were very small. The only mirror is in the bathroom and if you are short, you won't see much of yourself in it. Read moreGenuine Hotels.com guest review
"This hotel was a construction site!"
The hotel was being renovated. No amenities were available. There was minimal space to sit in the lobby, and it was usually filled with people waiting for their room. The room was partially renovated, but the carpet was filthy, the paint on the door peeling and no grab bar in the shower. 2 people cannot pass anywhere in the room. It took 45 minutes […] to check in and another 40 minutes to get my luggage. I felt I was staying in a construction site. Read moreGenuine Hotels.com guest review
Response by Milford Plaza Hotel We’re sorry you were disappointed with the Lobby. As a 1300 room hotel that runs over 90% occupancy most days, there can be an average of 2,000 people out and about the hotel at any given time, especially at check-out and check in times. Our Lobby renovation will reconfigure the space and allow for better traffic flow in future and a permanent bar serving light fare and beverages for breakfast, lunch, dinner and cocktails will be incorporated into the new design. Please accept our apologies for any inconvenience.
"Disappointed"
For starters each time I had gone into line to either check in, get a new key, or check out. Took about 30 minutes in line. THE ABSOLUTE LONGEST, SLOWEST, front desk I have EVER experienced. And there was even 4 or 5 staff at the front. Just extremely slow. One of the days the maids never came, and I had shrimp left in my garbage which smelled horrible […] the next day. Then the next day the maids never came until about 5pm! One of the MORNINGS 8AM, there was drill saws sound RIGHT outside of my window. I could not sleep at all. I understand there is remodeling going on but it is SO loud, and SO early. Many other small things that was horrible. Read moreGenuine Hotels.com guest review
Response by Milford Plaza Hotel Please accept our sincere apologies for the myriad of missteps during your recent stay. While any number of situations can sometimes occur in a hotel, it is rare that we miss the mark so completely as we seem to have done with you. I will address your comments to our various Department Managers so that we may improve our service in these areas. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We hope you will return in future and allow us to recapture your confidence in us
"Lobby Under Construction! Awesome Location"
All things being equal, there were other hotels in the same price range and also in Times Square, and if I had known the lobby was undergoing massive renovation, I would have chosen one of the other hotels. The renovations on the rooms are wonderful - the beds are very comfortable! Rooms are small, but I knew that going in. Once the lobby is completed, […] I would heartily recommend. Just bummed that my sister's first impression on her stay in NYC was a chaotic renovation mess of a hotel lobby. Read moreGenuine Hotels.com guest review
"karen trip location perfect"
The milford plaza was a great hotel,perfect location. The staff were great, rooms were super clean. There were great views in mine ad a friends room.when you walk out the door you are in all the action. I am going to make reservations for xmas time, i hope they have a couple of rooms.Genuine Hotels.com guest review
Horrible ac didn't work long lines at reception hotel was hot and staff was unfriendlyGenuine Hotels.com guest review
"Great Location"
Love this place, but be prepared to wait. Wait in line for service at the front desk, wait in line for the Bell desk, wait in line for the elevator....Genuine Hotels.com guest review
Response by Milford Plaza Hotel Sorry that you experienced long lines during your stay. As a 1300+ room hotel, there are periods, especially at check-out and check-in times, when the hotel gets an influx of guest needing assistance. We are pleased to let you know that we have recently revised some procedures, however, that have already had an impact on significantly shortening our lines!
"Great Location"
Great location next to all major broadway shows and Times Square. Very busy lobby. Room was larger than I expected, very modern, loved the electronic blind and blackout. Comfy bed, air conditioning worked great, which is very important in the Summer heat. You don't need an alarm or wake up call, because all the sirens, alarms, trucks, etc, will wake […] you up early enough. The only thing I didn't like was a smell of mildew in the bathroom that wouldn't go away, is like they mopped the floor with a dirty mop that never dried, or maybe it was the shower curtain. Shower curtains need to be dried appropriately. Also something we found odd and in bad taste was that when we checked our luggage the bellman asked for a tip in advance. Almost demanded a tip. We Always tip after picking up our luggage and dont expect an employee to demand a tip to watch your luggage.Other than that I would definitely stay there again. Read moreGenuine Hotels.com guest review
"Great location! Good service! OK maintenance."
Good service : We had asked for a fridge at check in, it was delivered and ready when we got back to hotel for the night. We had asked for an extra hair conditioner, it was delivered within 20mins. Not so great room condition : Although the room was very clean and comfortable, the water turned brown periodically while I was in the shower, and it continued […] to be that way for our 2 nights of stay. Also we could hear our neighbor's TV sound very clearly. And, I woke up early in the morning with noises of car honking and truck engines, although I am a sound sleeper. Read moreGenuine Hotels.com guest review
Response by Milford Plaza Hotel We're sorry (and surprised) to hear of the problem you encountered with the water in your shower turning brown periodically as this is not a problem that we have encountered since our renovation but we will pass it on to our engineering department for attention. I can assure you that our windows are double-paned to minimize street noise but 8th Avenue is a main artery in the "city that never sleeps" and we are sincerely sorry for any lost sleep!
"Convenient location"
Enjoyed our stay at Milford. Rooms were small but that's not unusual in NYC. Rooms were clean. Shake Shop across the street provided tasty and inexpensive food. Location is great!Genuine Hotels.com guest review
"Good Location, Good Price"
I've been to New York City before, but never on my own so this was the first time I was in charge of the booking process. The Milford made it easy for me to choose to stay there with it's low price in a really good location and all new rooms. It was a little tough to check in because we were young and inexperienced, but the staff was really nice for […] the most part and took care of all our problems. Nice clean rooms with really comfy beds. My only concern was how dirty and dusty the windows were, but that's a small concern when checking out the view. Just a little down the street is McDonalds and about a block away is Times Square. Great location and cheap for what it is, and I would recommend it to anyone else. In fact, my friend that was with me is planning another trip to NYC later this month and she'll be using the same hotel! Read moreGenuine Hotels.com guest review
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This guest did not leave a comment.Genuine Hotels.com guest review
Response by Milford Plaza Hotel It would seem by your rating that you were quite disappointed with your recent stay at The Milford and regret that we do not have the specific issues so that we may reply to you. We realize that, until our ongoing $140 million renovation is completed, effecting these changes is sometimes unavoidably at the expense of guest comfort and satisfaction as we work to bring The Milford back to the iconic status it once enjoyed and apologize for any dissatisfaction you were caused as a result.
"close to time square"
This guest did not leave a comment.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews