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All hotels in New York, New York, United States
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1 room,  2 adults 
Adults Children
Room 1:

W New York

40.75615, -73.97266
4 stars
541 Lexington Ave, New York, NY, 10022 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $219
available on 05/23/13
Price Match Guarantee
3.9 910 5

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    • Hotel description
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    Image of W New York, New York
    3.9 out of 5 Good (910 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This was my first trip to New York and I really loved my stay. The hotel staff were very friendly, the room was nice, and it was in a great location... good walking distance to all sites. Good job W Hotel. by Chris  from South Carolina on 05/07/13

    Overview

    The first W hotel in the world, W New York set the standard for style, and its Midtown location makes it the perfect base for exploring the city. Within a 10-minute walk of the hotel, you can ice-skate at Rockefeller Center, take in a show at Radio City Music Hall, or catch a Knicks game at Madison Square Garden. Within a 15-minute stroll, you'll find the upscale boutiques and department stores of Fifth Avenue, including Bergdorf Goodman, Tiffany & Co., and Apple's much-photographed flagship store. The neon lights and theaters of Times Square are less than a mile from the hotel.

    Don't feel like walking? Dial W's Whatever/Whenever desk to reserve your complimentary ride with a personal driver in an Acura SUV. There's no need to venture out into the city for late-night entertainment, though: W brings New York nightlife to you with the vintage-style Whiskey Blue lounge, the Oasis Bar, and the Living Room, where hotel guests and fashionable locals lounge in comfortable chairs and couches. In the morning, return to the Living Room with a cup of coffee and a newspaper, or check your email with hotel-wide wireless Internet access (surcharge).

    Be sure to bring your furry friend along for the holiday: W's P.A.W. (Pets Are Welcome) program features custom pet beds, food and water bowls, special treats at turndown, and a range of Fido-friendly concierge services. (Pet fees and restrictions apply.)

    If you're looking to escape the hectic pace of the city, Bliss49 Spa can help. The 2-story, 10,000-square-foot spa is an urban sanctuary, with aromatic steam rooms, saunas, and 10 private rooms for massage and body treatments. Enjoy a glass of wine and sample the brownie buffet in between treatments. Feeling energized? Work out in W's SWEAT fitness center, where cardio machines are equipped with individual cable TVs.

    After a day of touring (or spa treatments), return to an ultramodern room or suite where hip decor meets functionality, and amenities are designed for indulgence: from gourmet snacks in W's famous Munchie Boxes to signature feather beds with pillowtop mattresses, down comforters and pillows, and 350-thread-count linens. Enjoy the latest art-house DVD on a 37-inch flat-panel TV, or luxuriate with Bliss bath amenities.

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    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $219
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Fantastic Suite

    Cozy Room

    Cozy Room

    Spectacular Room

    Fantastic Suite

    Wonderful Room- 1 Queen

    Wonderful Room- 1 Queen

    Mega Room

    Cozy Room

    Spectacular Room

    At a glance

    Key facts

    Hotel size

    • This hotel has 689 rooms
    • This hotel is arranged over 18 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
    • Express check-in/out

    Travelling with others

    Children

    • Children (10 years old and younger) stay free †

    • Babysitting/childcare

    Pets

    • Pets allowed *

    Extra people

    Charges may apply, see hotel policy below

    Internet

    • WiFi and wired Internet access in rooms *

    Transport

    Parking

    • Valet parking (limited) *

    • Garage parking
    W New York See hotels on a map
    */† The hotel charges extra for these services or facilities

    Policies

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    Pet deposit: USD 100 per stay

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Valet parking costs USD 65 per night with in/out privileges

    Valet parking for large vehicles costs USD 75 per night with in/out privileges

    Air conditioning is available for an extra charge

    Cribs/Infant beds are available for an extra charge

    Pets are allowed for an extra charge of USD 25 per night

    WiFi is available in guestrooms for USD 14.99 for 24 hours (rates may vary)

    High-speed Internet access (wired) is available in guestrooms for USD 14.99 for 24 hours (rates may vary)

    Special features

    Dining

    W New York has a restaurant on site.
    24-hour room service is available.

    Recreation

    On Site

    • Health club
    • Sauna
    • Steam room

    In the hotel

    Food and drink
    • Breakfast *
    • Restaurant
    • Bar/lounge
    • 24-hour room service
    • Free reception
    Things to do
    • Health club
    • Full-service health spa
    • Massage - spa treatment room(s)
    • Steam room
    • Sauna
    • Video library
    Working away
    • Business center
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Audiovisual equipment
    • Business services
    Services
    • 24-hour front desk
    • Concierge desk
    • Currency exchange
    • Tour assistance
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Complimentary newspapers in lobby
    • Luggage storage
    • Shoe shine
    • Event catering
    • Wedding services
    Facilities
    • Elevator/lift
    • Air-conditioned public areas
    • ATM/banking
    • Safe-deposit box at front desk
    • Library
    • Ballroom(s)
    • Banquet facilities

    In the room

    Home comforts
    • Climate control
    • Air conditioning
    • Minibar
    • Bathrobes
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Turndown service
    • Wake-up calls
    • Extra towels/bedding in room
    • Premium bedding
    • Pillowtop mattress
    Views and things
    • In-room massage available
    Freshen up
    • Designer toiletries
    • Hair dryer
    • Makeup/shaving mirror
    Be entertained
    • Pay movies
    • Cable/satellite TV channels
    • DVD player
    • Video-game console
    • CD player
    Stay connected
    • Voice mail
    • Wireless Internet access (surcharge)
    • Multi-line phone
    Hungry?
    • Refrigerator
    Other stuff
    • Daily housekeeping
    • In-room safe
    • Electronic/magnetic keys

    W New York’s small print

    Policies

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    Pet deposit: USD 100 per stay

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Valet parking costs USD 65 per night with in/out privileges

    Valet parking for large vehicles costs USD 75 per night with in/out privileges

    Air conditioning is available for an extra charge

    Cribs/Infant beds are available for an extra charge

    Pets are allowed for an extra charge of USD 25 per night

    WiFi is available in guestrooms for USD 14.99 for 24 hours (rates may vary)

    High-speed Internet access (wired) is available in guestrooms for USD 14.99 for 24 hours (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    40.75615, -73.97266
    Hotel coordinates:

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    Map

    W New York
    View W New York on a map
    All hotels in New York, New York, United States
      of

    Area map

    A short guide to Midtown East - Grand Central

    Some of NYC’s best-known landmarks are north of 14th and south of 59th—or Midtown Manhattan. Its eastern half is home to many iconic skyscrapers, such as the Empire State Building, the Chrysler Building, and Rockefeller Center. On Madison Avenue, ad execs help influence consumer spending on Fifth Avenue. Other highlights include Grand Central Station, the United Nations, and the Diamond District.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • 51 St. Station - 100 yards
    • Lexington Av.-53 St. Station - 400 yards
    • Lexington Av.-63 St. Station - 400 yards
    • St. Patrick's Cathedral - 500 yards
    • Diamond District - 600 yards
    • Midtown East - Grand Central - 600 yards
    • Chrysler Building - 600 yards
    • Sony Wonder Technology Lab - 600 yards
    • NBC Studios (New York) - 600 yards
    • Grand Central Terminal - 600 yards

    0.50 - 1.0 mi

    • New York East 60th Street Heliport (JRE) - 1400 yards
    • New York East 34th Street Heliport (TSS) - 1700 yards

    1.0 - 3.0 mi

    • New York West 30th Street Heliport (JRA) - 1.8 miles
    • 103 St. Station (Lexington Av.) - 2.7 miles

    3.0+ mi

    • New York Downtown Manhattan Heliport (JRB) - 4.2 miles
    • New York LaGuardia Airport (LGA) - 5.5 miles
    • Teterboro Airport (TEB) - 8.3 miles
    • Newark Liberty Intl. Airport (EWR) - 12 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Linden Airport (LDJ) - 17 miles
    • Caldwell Essex County Airport (CDM) - 18 miles
    • Morristown Municipal Airport (MMU) - 24 miles
    • White Plains, NY, United States (HPN-Westchester County) - 28 miles
    • Farmingdale Republic Airport (FRG) - 29 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 30 miles
    • Belmar Monmouth Executive Airport (BLM) - 41 miles
    • Princeton Airport (PCT) - 44 miles
    • Islip MacArthur Airport (ISP) - 46 miles
    • Danbury Municipal Airport (DXR) - 50 miles
    All hotels in New York, New York, United States
    Reviews
    • All (910)
    • Business (92)
    • Romance (119)
    • Family (43)
    • Friends (68)
    • Other (588)
    3.5 / 5
    Good

    Score breakdown (from 92 reviews)

    • 5.0
      (27)
    • 4.0
      (24)
    • 3.0
      (20)
    • 2.0
      (14)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      3.8
    • Comfort
      3.3
    • Condition
      3.8

    Reviews: Overall

    • <Previous
    • Page 1 of 2
    • Next>
    W New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Barb
    US

    W New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    US

    W New York
    3.0 / 5
    Good
    "Not worth the money"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      1.0
    Doesn't matter that the lobby look nice. The rooms was really bad conditions and small.. I will never stay there again..
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Umit
    US

    W New York
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    May 7, 2013
    A Traveller
    US

    W New York
    5.0 / 5
    Outstanding
    "Great Stay!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was my first trip to New York and I really loved my stay. The hotel staff were very friendly, the room was nice, and it was in a great location good walking distance to all sites. Good job W Hotel.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Chris
    US

    W New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Staff was wonderful!!
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    AML
    US

    W New York
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Worst W experience. I stay at a lot W hotels. This particular hotel is going hurt the brand. Room was dirty, no hot water and rude staff.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US

    W New York
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    Michele
    US

    W New York
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night business trip in Dec 2012
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent
    "good location for business and pleasure"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    had a great experience and looking forward to returning to NY soon!
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    ColleenJ
    US

    W New York
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    For what they described as a "Spectacular Room" it was far from spectacular.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    W New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent
    "Great Location/Hotel, Small room w/ poor lighting"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    I loved mostly everything about this hotel with the exception of the room itself. I stayed in a "cozy room" and it was definitely that. It was very tiny, which i dont mind too much, but had i been staying with another person it would have been pretty claustrophobic. Even staying alone, the main issue was how small the bathroom was and how poorly it […] was lit. It was the size of a closet, with the light of only the electric mirror which was VERY minimal, so you had to basically get ready in the dark. However, i should say again that other than the sie fo the room and lighting in the bathroom i loved the hotel, so i'd definitely go back and try another room! Read more
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    sarah
    US

    W New York
    5.0 / 5
    Outstanding
    "PERFECT FOR A WEARY TRAVELER"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I came in on a red-eye and asked if I could check in early - they accommodated me and it provided for the best shower and 20 minute nap I have ever had. The bed was comfortable. The room was well appointed. The staff were very friendly and helpful throughout my brief stay. Thank you.
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Barry
    US

    W New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent
    "too expensive for the size of room and amenities."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Twice more money than it is worth for the size of the room.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    kong
    US

    W New York
    5.0 / 5
    Outstanding
    "Very good lcation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Westin never dissapoints. Helpful staff. Very good concierge, very helpful with both finding stores and recommending excellent restaurant. We planned to go to "Spice Market" for dinner, it was full and the recommended "Hurrican club" - an excellent suggestion.
    Genuine Hotels.com guest review
    4 night business trip in Jun 2012
    Business traveler 39
    US

    W New York
    2.0 / 5
    Fair
    "Review"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    I would not stay in this W Hotel again, room was VERY small. Some of the staff was very courteous, but some of them were not. The spa staff was not very friendly at all.
    Genuine Hotels.com guest review
    5 night business trip in May 2012
    A Traveller
    US

    W New York
    1.0 / 5
    Poor
    "Terrible"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Hotel is a dump, complained to Mngmt about room temp and they couldn't fix either. Like a sauna.
    Genuine Hotels.com guest review
    4 night business trip in Nov 2011
    A Traveller
    US

    W New York
    2.0 / 5
    Fair
    "my stay in W Hotel"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The hotel has good exterior and lobby but the rooms and interior is like two star hotels. the rooms and bathrooms are small and not clean.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2011
    reza e
    US

    W New York
    4.0 / 5
    Excellent
    "Will Return"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    W Hotel on Lexington was a good choice. Prefer modern amenities and the W offers just that. Room was small, but comfortable. Bath was small as well and could use optional secondary lighting for those who need more light for make-up application and other needs. Bath was shower only which was fine, but very tiny - - could have been about 12 inches wider […] and, although rain shower fixtures are great, a hand shower fixture is more practical in a small space. All in all, a nice visit. Read more
    Genuine Expedia guest review
    Business trip
    Nov 26, 2011
    A Traveller
    US

    W New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2011
    A Traveller
    US

    W New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2011
    A Traveller
    US

    W New York
    2.0 / 5
    Fair
    "need more maintenance"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    I like the location of the hotel, however, the toilet in my room was not working, and there's horrible food/grease smell after 10pm in the room.......I might consider to stay at the marriott nex time.
    Genuine Expedia guest review
    Business trip
    Oct 20, 2011
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent

    • Cleanliness
      1.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2011
    A Traveller
    US

    W New York
    3.0 / 5
    Good
    "Not worth the money"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Toilet was DIRTY when we checked in - not subtle dirty. Visibly soiled. Bedding smelled terrible and we changed it on our own. Pleasant front desk staff but otherwise staff not helpful. Ice machine on our floor never worked for the 4 days we were there - no interest in fixing it from the staff.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2011
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent
    "Great Hotel Overall but some of the cosy rooms just too small"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    Stayed in this hotel a few times - absolutely love it but on my last stay the "cosy room" I was given was too small - it was fine for a couple of nights but started to get annoying after the 2nd night.
    Genuine Expedia guest review
    Business trip
    Oct 4, 2011
    A Traveller
    US

    W New York
    1.0 / 5
    Poor
    "HORRIBLE EXPERIENCE - DO NOT STAY HERE"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    I've stayed in W hotels in every corner of the world. Usually, service is terrific. I'm not one to complain. However, you must know that THIS HOTEL SUCKS, service was horrible. First, I booked a "Spectacular" room. There was nothing "Spectacular" about it. First, the hotel said they did not make a mistake. When I looked into it further, I found out […] that I was NOT in that category of room but 1-2 lower. The hotel staff could not agree who was telling the truth, when. Then, I tried to cancel a cancellable rate for my last night since my plans had changed. Hotels.com had to fight with them for hours to refund me. And still, the manager refused. So I met with the manager personally - and they finally said "ok you can cancel." THIS IS A HORRIBLE HOTEL -- do not stay here. Read more
    Genuine Hotels.com guest review
    4 night business trip in Sep 2011
    Robert B
    US

    W New York
    2.0 / 5
    Fair
    "The W Clique"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    Dark, loud and lame, the W embraces cute phraseology to cover poor service from ill trained staff. While that may make for a good business plan, it's intensely irritating to the frequent traveler. Leave this one to the wanabees and choose a hotel for adults.
    Genuine Hotels.com guest review
    3 night business trip in Jul 2011
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent
    "Good Mid Town Spot"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Staff was very friendly and attentive, room was fresh and clean, food was ok.
    Genuine Expedia guest review
    Business trip
    Jun 30, 2011
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent
    "Room is Great but Small"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I stayed here for 3 nights. It is renovated, new, edgy. The room is small but not too small. There is room for a queen bed, two side tables, space surrounding bed to walk comfortably, desk, decent-sized closet. Bathroom has shower and great Blue products. Heating cooling system is very very loud. Switched room because first room's system was so loud […] and they upgraded me. Front desk was responsive. Gave me free breakfast plus upgrade into a slightly larger room. However, system was just as loud. (though they said no one else had complained). Minibars very expensive, so be sure to go to Duane Reade two blocks away and get your goodies and bottled water before you are in for the night and get desperate for candy. Read more
    Genuine Expedia guest review
    Business trip
    Jun 21, 2011
    A Traveller
    US

    W New York
    3.0 / 5
    Good
    "The Cozy Room"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      5.0
    There is no room at all for your suitcase unless you throw it over the bed to the other side of the room and then squeeze between the bed and the wall. I will never stay in that room again.
    Genuine Hotels.com guest review
    1 night business trip in May 2011
    A Traveller
    US

    W New York
    2.0 / 5
    Fair
    "Room was not a fabulous queen delux as represented, tv, radio did not work"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    I arrived at the W at 6:30pm, I was booked for a fabulous queen size room, the young woman, was barely gracious, she was rude and put me in a room with a TV and Radio that did not work, I called no one corrected the problem. the next morning at the front desk an older gentleman was very kind and was 'shocked" they had put me in this room. so I had to […] go back upstairs , miss my first meeting, repack everything leave it in a pile in the room on the floor, as I was instructed, and when I returned at 5pm they moved me to a large nice room with working TV and radio. Why should I have to pay for a room that was not like the second room, and had a non functioning TV and radio? I am disappointed with the W hotel and expedia for representing to me the size and quality of the hotel room, and then not giving me this room as I had booked it. I also had called W and told them I would be checking late at 6:30p or later. Read more
    Genuine Expedia guest review
    Business trip
    Apr 24, 2011
    A Traveller
    US

    W New York
    5.0 / 5
    Outstanding
    "Not too small!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Unlike the other reviewers, I did not find my room overly small. I usually stay at the Parker Meridien in New York, and the room was about 25% smaller than the standard rooms there, but since the price at the W was half of the PM, I decided to try the W. In Any case, the style and service was equal if not higher. Since I did not need to have space to […] dance in my room, and there was no feeling of being cramped, I did not mind the lack of space at all? Who hangs around their hotel room when in Manhattan anyways? Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2011
    Nan P
    US

    W New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2011
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent
    "Pretty Good, but EXTREMELY small room"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    When you talk about a small room, this is about as small as it can get and not be considered a closet. I mean, literally.. there were 2 of us, only 1 bed, they brought a cot for free which was cool, but you had to climb OVER the main bed to open/close the window, and the TV was literally hanging OVER the bed haha. Bathroom very small, just overall very […] small. BUT it was nice, clean, and the staff was nice. Good services. I'd recommend it, just don't plan on having a bunch of people over or anything. Read more
    Genuine Hotels.com guest review
    1 night business trip in Apr 2011
    A Traveller
    US

    W New York
    5.0 / 5
    Outstanding
    "NY Best Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is very well located. Rooms are great!!! Very modern. Staff is very helpful and friendly. When going back to NY, will stay at this hotel for sure.
    Genuine Expedia guest review
    Business trip
    Mar 30, 2011
    McDonald D
    US

    W New York
    3.0 / 5
    Good
    "Great location...small room"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Great hotel with good bar and excellent SPA. Room is as small as they get but very comfortable.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2011
    A Traveller
    US

    W New York
    3.0 / 5
    Good
    "W Lexington Ave NY - Not What it Used to Be"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    I hadn't stayed at this hotel for about 10 years - back then it was new and hip. The location is great, and the bar downstairs adequate. However, I felt the room was sub-par. I stayed in a mid-grade room at the W; yet, it was quite poorly lit. Exceedingly poorly lit I should say (the front desk service person acknowledged as much during my checkout.) […] The carpet seemed to be the kind of carpet one would find in a gym locker room. The bathroom was fairly chintzy - the toilet stuck out of the wall at about a 15 degree angle, the shower wasn't fully enclosed, so water ended up on the floor. The neighborhood is great for business, and the staff was generally friendly and helpful. Unfortunately, this hotel doesn't live up to its original standards. Read more
    Genuine Hotels.com guest review
    3 night business trip in Feb 2011
    A Traveller
    US

    W New York
    3.0 / 5
    Good
    "Very small rooms, even by NYC standards"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    "Hip" hotel that is loud with very small rooms. Clean and comfortable beds, though and very friendly, accomodating staff.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2011
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent
    "W at Lexington + 50th"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    quiet a/c unit. small room.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2011
    A Traveller
    US

    W New York
    1.0 / 5
    Poor
    "Not Impressed-Disaster"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    Music and noise until after midnight from the nite club downstairs- The room was vibrating. Others in the lobby were complaining when I went down at midnight. Room was hot - poor climate control. The rooms were very small.Left in the middle of the night and would not refund my payment. This was a bad experience to say the least.
    Genuine Expedia guest review
    Business trip
    Feb 8, 2011
    A Traveller
    US

    W New York
    4.0 / 5
    Excellent
    "The W Hotel - great location, but small rooms"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Rooms are quite small, but for the location, it is a good hotel. And there is a lot going on in the area and in the lobby itself, so you won't go bored.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2011
    A Traveller
    US

    W New York
    3.0 / 5
    Good
    "Room was claustrophobic nightmare"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      5.0
    The room and hotel were clean and well maintained but the cozy room was crazy small. I had to use the toilet lid to hold my makeup and toiletries while getting ready. The bathroom door opened to completely cover the door to the room. Had I wanted to use the ironing board I can't imagine where I could have set it up!
    Genuine Expedia guest review
    Business trip
    Dec 28, 2010
    A Traveller
    US

    W New York
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2010
    A Traveller
    US

    W New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2010
    A Traveller
    US

    W New York
    3.0 / 5
    Good
    "Not so my expectations"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    the hotel staff on the front desk was not friendly at all , the room was too small and over price , the bathroom looked and felt like i was in dorm shower i will not stay in this hotel again.
    Genuine Expedia guest review
    Business trip
    Nov 10, 2010
    Alice B
    US
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