Charges may apply, see hotel policy below
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Pet deposit: USD 100 per stay
The charges below are included in the total price displayed:
Valet parking costs USD 65 per night with in/out privileges
Valet parking for large vehicles costs USD 75 per night with in/out privileges
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 25 per night
WiFi is available in guestrooms for USD 14.99 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 14.99 for 24 hours (rates may vary)
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Pet deposit: USD 100 per stay
The charges below are included in the total price displayed:
Valet parking costs USD 65 per night with in/out privileges
Valet parking for large vehicles costs USD 75 per night with in/out privileges
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 25 per night
WiFi is available in guestrooms for USD 14.99 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 14.99 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not worth the money"
Doesn't matter that the lobby look nice. The rooms was really bad conditions and small.. I will never stay there again..Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Stay!"
This was my first trip to New York and I really loved my stay. The hotel staff were very friendly, the room was nice, and it was in a great location good walking distance to all sites. Good job W Hotel.Genuine Hotels.com guest review
Staff was wonderful!!Genuine Hotels.com guest review
Worst W experience. I stay at a lot W hotels. This particular hotel is going hurt the brand. Room was dirty, no hot water and rude staff.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"good location for business and pleasure"
had a great experience and looking forward to returning to NY soon!Genuine Hotels.com guest review
For what they described as a "Spectacular Room" it was far from spectacular.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location/Hotel, Small room w/ poor lighting"
I loved mostly everything about this hotel with the exception of the room itself. I stayed in a "cozy room" and it was definitely that. It was very tiny, which i dont mind too much, but had i been staying with another person it would have been pretty claustrophobic. Even staying alone, the main issue was how small the bathroom was and how poorly it […] was lit. It was the size of a closet, with the light of only the electric mirror which was VERY minimal, so you had to basically get ready in the dark. However, i should say again that other than the sie fo the room and lighting in the bathroom i loved the hotel, so i'd definitely go back and try another room! Read moreGenuine Hotels.com guest review
"PERFECT FOR A WEARY TRAVELER"
I came in on a red-eye and asked if I could check in early - they accommodated me and it provided for the best shower and 20 minute nap I have ever had. The bed was comfortable. The room was well appointed. The staff were very friendly and helpful throughout my brief stay. Thank you.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"too expensive for the size of room and amenities."
Twice more money than it is worth for the size of the room.Genuine Hotels.com guest review
"Very good lcation"
Westin never dissapoints. Helpful staff. Very good concierge, very helpful with both finding stores and recommending excellent restaurant. We planned to go to "Spice Market" for dinner, it was full and the recommended "Hurrican club" - an excellent suggestion.Genuine Hotels.com guest review
"Review"
I would not stay in this W Hotel again, room was VERY small. Some of the staff was very courteous, but some of them were not. The spa staff was not very friendly at all.Genuine Hotels.com guest review
"Terrible"
Hotel is a dump, complained to Mngmt about room temp and they couldn't fix either. Like a sauna.Genuine Hotels.com guest review
"my stay in W Hotel"
The hotel has good exterior and lobby but the rooms and interior is like two star hotels. the rooms and bathrooms are small and not clean.Genuine Hotels.com guest review
"Will Return"
W Hotel on Lexington was a good choice. Prefer modern amenities and the W offers just that. Room was small, but comfortable. Bath was small as well and could use optional secondary lighting for those who need more light for make-up application and other needs. Bath was shower only which was fine, but very tiny - - could have been about 12 inches wider […] and, although rain shower fixtures are great, a hand shower fixture is more practical in a small space. All in all, a nice visit. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"need more maintenance"
I like the location of the hotel, however, the toilet in my room was not working, and there's horrible food/grease smell after 10pm in the room.......I might consider to stay at the marriott nex time.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not worth the money"
Toilet was DIRTY when we checked in - not subtle dirty. Visibly soiled. Bedding smelled terrible and we changed it on our own. Pleasant front desk staff but otherwise staff not helpful. Ice machine on our floor never worked for the 4 days we were there - no interest in fixing it from the staff.Genuine Hotels.com guest review
"Great Hotel Overall but some of the cosy rooms just too small"
Stayed in this hotel a few times - absolutely love it but on my last stay the "cosy room" I was given was too small - it was fine for a couple of nights but started to get annoying after the 2nd night.Genuine Expedia guest review
"HORRIBLE EXPERIENCE - DO NOT STAY HERE"
I've stayed in W hotels in every corner of the world. Usually, service is terrific. I'm not one to complain. However, you must know that THIS HOTEL SUCKS, service was horrible. First, I booked a "Spectacular" room. There was nothing "Spectacular" about it. First, the hotel said they did not make a mistake. When I looked into it further, I found out […] that I was NOT in that category of room but 1-2 lower. The hotel staff could not agree who was telling the truth, when. Then, I tried to cancel a cancellable rate for my last night since my plans had changed. Hotels.com had to fight with them for hours to refund me. And still, the manager refused. So I met with the manager personally - and they finally said "ok you can cancel." THIS IS A HORRIBLE HOTEL -- do not stay here. Read moreGenuine Hotels.com guest review
"The W Clique"
Dark, loud and lame, the W embraces cute phraseology to cover poor service from ill trained staff. While that may make for a good business plan, it's intensely irritating to the frequent traveler. Leave this one to the wanabees and choose a hotel for adults.Genuine Hotels.com guest review
"Good Mid Town Spot"
Staff was very friendly and attentive, room was fresh and clean, food was ok.Genuine Expedia guest review
"Room is Great but Small"
I stayed here for 3 nights. It is renovated, new, edgy. The room is small but not too small. There is room for a queen bed, two side tables, space surrounding bed to walk comfortably, desk, decent-sized closet. Bathroom has shower and great Blue products. Heating cooling system is very very loud. Switched room because first room's system was so loud […] and they upgraded me. Front desk was responsive. Gave me free breakfast plus upgrade into a slightly larger room. However, system was just as loud. (though they said no one else had complained). Minibars very expensive, so be sure to go to Duane Reade two blocks away and get your goodies and bottled water before you are in for the night and get desperate for candy. Read moreGenuine Expedia guest review
"The Cozy Room"
There is no room at all for your suitcase unless you throw it over the bed to the other side of the room and then squeeze between the bed and the wall. I will never stay in that room again.Genuine Hotels.com guest review
"Room was not a fabulous queen delux as represented, tv, radio did not work"
I arrived at the W at 6:30pm, I was booked for a fabulous queen size room, the young woman, was barely gracious, she was rude and put me in a room with a TV and Radio that did not work, I called no one corrected the problem. the next morning at the front desk an older gentleman was very kind and was 'shocked" they had put me in this room. so I had to […] go back upstairs , miss my first meeting, repack everything leave it in a pile in the room on the floor, as I was instructed, and when I returned at 5pm they moved me to a large nice room with working TV and radio. Why should I have to pay for a room that was not like the second room, and had a non functioning TV and radio? I am disappointed with the W hotel and expedia for representing to me the size and quality of the hotel room, and then not giving me this room as I had booked it. I also had called W and told them I would be checking late at 6:30p or later. Read moreGenuine Expedia guest review
"Not too small!"
Unlike the other reviewers, I did not find my room overly small. I usually stay at the Parker Meridien in New York, and the room was about 25% smaller than the standard rooms there, but since the price at the W was half of the PM, I decided to try the W. In Any case, the style and service was equal if not higher. Since I did not need to have space to […] dance in my room, and there was no feeling of being cramped, I did not mind the lack of space at all? Who hangs around their hotel room when in Manhattan anyways? Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pretty Good, but EXTREMELY small room"
When you talk about a small room, this is about as small as it can get and not be considered a closet. I mean, literally.. there were 2 of us, only 1 bed, they brought a cot for free which was cool, but you had to climb OVER the main bed to open/close the window, and the TV was literally hanging OVER the bed haha. Bathroom very small, just overall very […] small. BUT it was nice, clean, and the staff was nice. Good services. I'd recommend it, just don't plan on having a bunch of people over or anything. Read moreGenuine Hotels.com guest review
"NY Best Hotel"
Hotel is very well located. Rooms are great!!! Very modern. Staff is very helpful and friendly. When going back to NY, will stay at this hotel for sure.Genuine Expedia guest review
"Great location...small room"
Great hotel with good bar and excellent SPA. Room is as small as they get but very comfortable.Genuine Hotels.com guest review
"W Lexington Ave NY - Not What it Used to Be"
I hadn't stayed at this hotel for about 10 years - back then it was new and hip. The location is great, and the bar downstairs adequate. However, I felt the room was sub-par. I stayed in a mid-grade room at the W; yet, it was quite poorly lit. Exceedingly poorly lit I should say (the front desk service person acknowledged as much during my checkout.) […] The carpet seemed to be the kind of carpet one would find in a gym locker room. The bathroom was fairly chintzy - the toilet stuck out of the wall at about a 15 degree angle, the shower wasn't fully enclosed, so water ended up on the floor. The neighborhood is great for business, and the staff was generally friendly and helpful. Unfortunately, this hotel doesn't live up to its original standards. Read moreGenuine Hotels.com guest review
"Very small rooms, even by NYC standards"
"Hip" hotel that is loud with very small rooms. Clean and comfortable beds, though and very friendly, accomodating staff.Genuine Hotels.com guest review
"W at Lexington + 50th"
quiet a/c unit. small room.Genuine Hotels.com guest review
"Not Impressed-Disaster"
Music and noise until after midnight from the nite club downstairs- The room was vibrating. Others in the lobby were complaining when I went down at midnight. Room was hot - poor climate control. The rooms were very small.Left in the middle of the night and would not refund my payment. This was a bad experience to say the least.Genuine Expedia guest review
"The W Hotel - great location, but small rooms"
Rooms are quite small, but for the location, it is a good hotel. And there is a lot going on in the area and in the lobby itself, so you won't go bored.Genuine Hotels.com guest review
"Room was claustrophobic nightmare"
The room and hotel were clean and well maintained but the cozy room was crazy small. I had to use the toilet lid to hold my makeup and toiletries while getting ready. The bathroom door opened to completely cover the door to the room. Had I wanted to use the ironing board I can't imagine where I could have set it up!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not so my expectations"
the hotel staff on the front desk was not friendly at all , the room was too small and over price , the bathroom looked and felt like i was in dorm shower i will not stay in this hotel again.Genuine Expedia guest review
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