4.4
out of 5
Excellent
(834 reviews)
(Neighborhood average
4.1)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
We had a wonderful time. The room was lovely and the location was great. The elevators were awful. It took so long to get the elevator that we usually... used the stairs. At check out we waited at least 10 minutes for an elevator which would fit us and our 2 small roller bags. The food at the Mural 57 (?) buffet breakfast was good but the service there was not good. We had to use cereal bowls as plates as they were out. I had to ask for cream cheese and it took awhile to get a servers attention. It seemed they were understaffed, It was Christmas morning so maybe it was harder to get staff and it was busier then usual. Also, the people at the door were busier in conversation then helping.But we had a good time and will come back, It's our second Christmas at the Warwick and we hope to be back. next year by a Hotels.com guest on 12/30/12
