Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The Park Room Restaurant - At this fine-dining restaurant, choose from dishes like Honey-glazed Quail and Panko-Crusted Spring Morels. Floor-to-ceiling windows frame views of Central Park, just across the street. Open for breakfast, lunch, dinner, and Sunday brunch.
Harry’s New York Bar - At this club-like bar, you can order a traditional cocktail or walk on the wild side with the menu’s creative martinis.
Room Service - Available during limited hours.
The 24-hour fitness center provides cardio and strength equipment. If you prefer the footpath to the treadmill, stop by the concierge desk and pick up a Central Park map, which you can wear on a convenient neck cord.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for fee information. Contact information can be found in the booking confirmation.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Buildings crane above one another to claim views of Central Park, a piece of real estate valued at more than $528 billion. Surprises abound in its 843 acres. The grounds include a castle, a zoo, several lakes, and an Egyptian obelisk. A city that never sleeps needs its quiet time, too: Central Park has six designated “quiet zones,” including Strawberry Fields, the monument to John Lennon.
see all hotels in New York"convenient location, near good restaurants"
excellent stay. enjoyed looking down over Central Park. Beds comfortable, everything very clean. Reception personnel friendly, yet professional as well. I have been to this hotel many times and will return. Hotel location is superb--near everything.Genuine Hotels.com guest review
"Over Priced, Underwhelming"
I certainly didn't get my money's worth out of the Helmsley Hotel. After living in NYC for three years, I've come accustomed to how expensive the City is, but I felt ripped off. They put me on an unrenovated floor, set me wake up call for 20 minutes after I requested, and charged me $56 for parking after taking 25 minutes to pull me car around. Although […] the room was clean, it wasn't anything special, and I wish I had saved my money and crashed on a friend's couch. Read moreGenuine Hotels.com guest review
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This guest did not leave a comment.Genuine Hotels.com guest review
"good walk to theaters and the metropolitan museum"
Overall- great! room was good sized, quiet, even could see a corner of the park. there was an erroneous food charge on my bill that they corrected with only a little hassle. Would have liked more desk staff so the lines in the lobby were not so long. Bell captain was great. the doorman was trying to push an overpriced car and driver on me to get to […] the airport, so beware. the bathroom was clean but old stains in the grouting in bath and shower were present. But hurray, no bed bugs. which is the most important selling point when I travel these days. Read moreGenuine Hotels.com guest review
"Lovely location- no coffee!"
Beautiful view of the park, great location for going to lincoln center. Room was very spacious. Pretty decor. Staff was very warm and helpful. Unfortunately our room was fairly worn down, peeling wall paper and dirty grout. Also bottom sheets not fitted so did not stay put well. And no complimentary coffee!!!! For a "luxury" hotel it was ridiculous […] to have to pay 10 to have a cup of coffee brought to the room! Luckily there is a Starbucks around the corner but I was very disappointed that the hotel did not offer this very basic amenity. Most hotels I have stayed with do. Overall I would go back, but bring my own mini-keurig. Read moreGenuine Hotels.com guest review
"best view in new York"
The service is not as slick as it could be but the rooms are large and the position and views excellentGenuine Hotels.com guest review
"The heart of where we wanted to be located"
It worked out better than we expected. Hotel location was perfect. We would consider staying there again.Genuine Hotels.com guest review
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"Great location but old-style room"
great location but a little disappointed with the condition of the room. The room felt old--some of the wallpaper was peeling in places and the bathroom air duct vent was filled with lint.Genuine Hotels.com guest review
Hotels.com misinformed me on the view that I would get from my window.Genuine Hotels.com guest review
"Central Park view is fabulous!"
The hotel is in a great location with gorgeous views if you get a park view room! The staff is very helpful and friendly, as well.Genuine Hotels.com guest review
"Great location across from Central Park."
All in all we had a nice stay at the hotel. Our two biggest complaints were a non working toilet and our a/c not working well either. The toilet was "running" upon check in and I asked to have it fixed. A service person came right away to address the issue; however, later that night after we returned from dinner, the toilet wasn't flushing at all. So, […] after manually flushing the toilet throughout the evening and early morning, we had to call for service once again. With regard to the a/c issue, we did not call to have it serviced since we weren't uncomfortable with the room temperature. Read moreGenuine Hotels.com guest review
excellentGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Wonderful Stay"
I truely enjoyed my stay at the Helmsley...and would definitely return. Great location, friendly staff, large rooms...simply wonderful.Genuine Hotels.com guest review
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"Rude experience"
Loved NYC - but hotel staff was rude and very unfriendly. Had to ask everyday for washcloths and clean glasses. staff never answered the phone - would have to go down to front desk to get any service - then service at front desk was very slow. Room was not very clean - visible dust and debrie on floor by a/c and dresser.Genuine Hotels.com guest review
"Views of central park"
There was not one negative thing to say about the Park Helmsley. Got a great deal and then did a cheap upgrade when we got there to a fabulous view of the park from the 36 floor. Up therer with top places to stay and close to everything! Comfy room, great service. Some people would say over priced food and beverages but what isn't in NY!Genuine Hotels.com guest review
"Clean, upscale hotel close to major attractions"
Located across the street from Central Park South, the Helmsley Park Lane was close in proximity to major attractions such as Times Square, Rockefeller Center and Grand Central Station - all within walking distance. The hotel upkeep and service was great, although I do have two minor complaints: Our mattresses were worn and needed replacement and the […] shower curtain was so static-ridden that it would would annoyingly stick to you when taking a shower. Overall however, I would recommend a stay. Read moreGenuine Hotels.com guest review
"girls trip!"
Our stay exceeded all expectations! We had excellent service checking in and getting bags upstairs. After a long flight the room was such a breath of fresh air. The linens were white and fluffy, and the decor was all very classy. It really was spacious (esp for nyc) and with the convenience of being on Central Park South, we couldn't ask for more. We […] got free breakfast with our package which was delivered via room service. Every request was filled within minutes. Room included a fridge- very handy! We just loved everything, and for the great rate we got, I look forward to staying there on future visits. Thank you! Oh and be sure to get the Cobb salad from Sarabeths. Covered in lobster, crab, and shrimp! Read moreGenuine Hotels.com guest review
"Ladies weekend in the Big Apple"
We received a great rate through Hotels.com. I enjoyed my stay at this hotel. Its in a GREAT location across from Central park and the view of Central Park from the 22nd floor was amazing! As stated in other reviews, its an older hotel however everything was super-clean and luxurious. This is by far the largest hotel room I have ever seen in NYC. I […] would definitely stay again! Read moreGenuine Hotels.com guest review
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"Excellent location"
This is my third stay at Helmsley Park Lane and I think it is the best deal in town!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Great location, good service. Expensive taxes... They charged me US 10 for each pack or even a letter I received during my time on hotel.Genuine Hotels.com guest review
"Great Location and Service"
We reserved our two rooms at a very good rate on Hotels.com. We were supposed to have Park View rooms; however, when we arrived we were told that no Park View rooms were available. Instead they put us on the top floor in what they said were renovated rooms - one with a king bed and one with 2 double beds. The room with 2 double beds also had a refrigerator. […] Both rooms were very nice. They also said that because they didn't have Park View rooms for us, that they would give us free continental breakfasts, but when I checked our reservation that was already included in our rate.I have read other reviews where people said the staff members were not polite. Our experience was the exact opposite. Everyone was super nice and helpful. We would definitely stay at the Helmsley Park Lane again. It is a great location, too! Read moreGenuine Hotels.com guest review
Only problem was dining room no longer serving dinner.Genuine Hotels.com guest review
"Great location! Made us feel like royalty."
The Helmsley Park Lane was a perfect location for sight seeing in NYC. Nice rooms, friendly staff.Genuine Hotels.com guest review
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"Wonderful accommodations"
We stayed there last week and had a wonderful experience. The room was clean with plenty of towels. We only had a queen bed, but the room was spacious. The location is perfect; the continental breakfast excellent. The winter price is very reasonable, so I would stay there again. Our car was taken care of promptly and the staff was extremely accommo […] dating. Read moreGenuine Hotels.com guest review
"Helmsley Park Lane - Perfect Location"
Great location for wherever you want to go. My girlfriend looks under the bed and everywhere else in the room to check cleanliness, this is the first time she had no problems with the room cleanliness. Had a super stay.Genuine Hotels.com guest review
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"Inexpensive - But Not Bad"
For what we paid for the room I'd say it wasn't bad by NYC standards. Our friends also stayed - their room was better than ours. It was overall cleaner - The location of this hotel is really convenient based on what your NYC plans are. It's obvious by the decor and condition of the hotel room/equipment, etc. that they are in need of renovation/upgrading. […] If I was going to stay overnight in NYC again I would consider this as a possible option however it wouldn't be at the top of my list. Read moreGenuine Hotels.com guest review
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"Very nice except for the disappointing bar."
We had intended to meet some friends for drinks. All that I can say is that I am happy I went to check it out first. It was shabby, dreary and smelled terribly as if they used a strong disinfectant of some sort. I would have been emabarrassed to take guests there. We went instead to the Rose bar at the Plaza nearby and had a wonderful experience. Otherwise […] the hotel was a good value in a great location. Read moreGenuine Hotels.com guest review
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This guest did not leave a comment.Genuine Hotels.com guest review
"Everything were bad"
Reception was bad, room was pretty bad. The bathroom was so dirty. I don't want to stay again.Genuine Hotels.com guest review
"Great view of the park!"
Great location! Clean room. Terrible customer service! The on duty manager was rude to myself and to other guests. Our room was not ready at 4pm (although check-in was 3pm)..Genuine Hotels.com guest review
"Hemsley Park. Central"
Room was as advertised and very comfortable. Only problem was a small bathroom with only one sink and they charge for wifi. For some reason my Verizion service did no work in the room. We would stay there again as the location is great.Genuine Hotels.com guest review
"Helmsley Park Lane in New York - Flawless"
The Helmsley Park Lane Hotel faces Central Park and is in good company with the legendary Plaza Hotel at one end of the block and the Ritz Carlton at the other. The neighborhood is superlative, the Central Park view wonderful, but don't think that is all there is at this wonderful hotel. It is as if Mrs. Helmsley is still in residence. Everything is […] perfect. The condition throughout the entire hotel is meticulously perfect, even though it is not sleek and modern like the newer hotels. The elegant quality of well thought out design stands the test of time. Who else would have cut crystal bath lighting? Only Leona. Classic, Classy without being stuffy. Prepare to live a way we have long-since forgotten, when life was indeed elegant and enjoyable. No trotting down the hall to fetch a bucket of ice. Just ring for the staff to bring it to you and it will be there before you know it. The staff is most courteous, efficient, polite and helpful. All are most interested in performing their function to their highest potential. These are professional people of the highest standard who obviously are well-suited for the careers they have chosen. You are assured their only pleasure is to ensure for you the most superlative stay at the Park Lane. You will appreciate the quietness of the building even when many guests are in residence. The elevators for the guests are very fast, which is a help in a 46 floor building. Don't miss the fabulous view from the dining room directly into Central Park. Breakfast is served there as well. The Park Lane will remain one of New York's most special hotels -- an elegant beacon of graciousness on Central Park. Read moreGenuine Hotels.com guest review
"Mostly "pluses", but a couple negatives"
My daughter and I spent 4 nights at the Helmsley. We really did enjoy our stay there. Great location, (loved being across from Central Park...great view from the 19th floor), near shopping, great resturants, felt safe, very pleasant door/bellhops/information and receptionist. Additionally, quick elavators, nicely cleaned, spacious rooms, and free foil […] chocolate at the front desk. We can only say we had several complaints. #1-shower water backed up even with a quick shower, #2-hallway noise/doors slamming, and #3-horse carridge poop smell when stepping out the front door and walking about 1/2 block, (lots of horses parked out front nearby for city or Central Park rides)...tolerable, but sure didn't want to eat outside at the nearby resturants. Overall, we enjoyed it and would likely stay at the Helmsley again. Read moreGenuine Hotels.com guest review
With the temperature of 98 my room had no air conditioning and they did not put me in another room- they gave me a fan!!!!!-the next night they finally put me in an inferior room. I was not happy.Genuine Hotels.com guest review
"fading"
I wish all the rooms were upgraded. I've noticed a wide range of AC and amenities.Genuine Hotels.com guest review
The service in this hotel has worsened since my last stay there is December of 2010. The hotel is very slow to make up rooms and my room had two inoperative electrical wall outlets, a bedside table lamp with an electrical short and water pressure problems in the bathroom.Genuine Hotels.com guest review
"Helmsley Parl Lane in New York"
We were booked with 5 people and were told we had beds for that many, when we arrived they would not give us a rollaway so one person sleep on the floor. Other than that everything was really nice. Location was perfect.Genuine Hotels.com guest review
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"HELSMSLEY PARK LANE HOTEL"
Incorrect minibar charges. But most importantly a $400 unexplained charge at check-out, which has yet to be cleared up!Genuine Hotels.com guest review
"Go to hotel when I want ti be close to the park."
I've been staying at te Park Lane for years. Leona ran a tight ship and the staff is excellent to this day. Spacious rooms, hotel is getting older ( like many of her guests) but not yet in need of renovation.Genuine Hotels.com guest review
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