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Situated in the heart of New York, Sheraton New York Times Square Hotel is within walking distance of Ed Sullivan Theater, Rockefeller Center, and Radio City Music Hall. Also nearby are Broadway and Times Square.
Sheraton New York Times Square Hotel has a health club, a steam room, and a sauna. Complimentary wireless Internet access is available in public areas. Business amenities at this 4-star property include a business center, small meeting rooms, and secretarial services. This business-friendly hotel offers a restaurant and a bar/lounge. The staff can provide concierge services, tour/ticket assistance, and event catering. Additional amenities include multilingual staff, gift shops/newsstands, and laundry facilities. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.
The 1780 air-conditioned guestrooms at Sheraton New York Times Square Hotel include laptop-compatible safes and coffee/tea makers. Beds have pillowtop mattresses and premium bedding. For a surcharge, guests can use the in-room wireless high-speed Internet access. Rooms are equipped with flat-screen TVs with video-game consoles and pay movies. All accommodations provide desks, complimentary weekday newspapers, and multi-line phones with voice mail. Bathrooms offer shower/tub combinations, makeup/shaving mirrors, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include a turndown service, in-room massages, and wake-up calls. Housekeeping is offered daily. Renovation of all guestrooms was completed in March 2012.
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Let the West Coast have Hollywood; Broadway’s lights are just as bright, and many screen actors come to the Great White Way to gain acting credibility. Area attractions include Carnegie Hall, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art. Resplendent St. Patrick’s Cathedral takes up a block at Fifth and 50th. Once seedy, Times Square now hosts ABC, MTV, and NASDAQ.see all hotels in New York
"Perfect location for sight seeing"
Overall, very satisfactory! Can't bet price with location. Renovations make Hotel up-to-date.Genuine Hotels.com guest review
Comfortable, clean and great friendly service from the staff.Genuine Hotels.com guest review
"Small and loud."
It was fine for a quick getaway ...but don't expect to sleep. You hear every sound from outside both the window and the door. We also had the extra, added pleasure of being directly across from the service room. Sure was fun hearing those doors slam non-stop! I guess reserving the room 2 1/2 months in advance gets you a spot in the "cheap seats." Come […] to think of it, we won't be going back. We will try the Hilton next time. Read moreGenuine Hotels.com guest review
Really enjoyed my stay here. The staff was execellent at check in and very friendly. Rooms and bathroom were a little small but ok for $. Great Location to Times Square and Rockefeller CenterGenuine Hotels.com guest review
Couldn't have asked for a better location, room was perfect and next time I'm in NYC I will be staying at the Sheraton again!!Genuine Hotels.com guest review
I think that this hotel does not deserve four stars but three. It is kind of oldish and does not look too clean. No magnifying mirror in the bathroom, limited kit of products (no shower cap for instance) and badly presented just put on the sink.The concierge services were good.It is impossible however to get a hot drink after 3 p.m. (no coffee, no tea) […] and there is no service before 3 p.m. - this is fine but not at all for a four star hotel. The hotel is much too expensive for what it is. It is however extremely well located. Read moreGenuine Hotels.com guest review
Great rate for location! Nice rooms. Only two complaints... the room looked as though it hadn't been dusted thoroughly. Also, the in room safe was not working and the hotel couldn't or wouldn't replace or fix it.Genuine Hotels.com guest review
Everything great but could use brighter lightning in bathroom to apply make up.Genuine Hotels.com guest review
"Should Have Stayed Here!"
Although we only stayed at this Sheraton for 1 night, we should have stayed here for the whole weekend! We stayed at another hotel across the street for 3 nights. We decided to stay one more night but chose the Sheraton for the additional night. What an improvement over the other hotel! Like night and day! In addition, we had accurate billing since […] we used Hotels.com for the stay at the Sheraton. This booking went by the book with no surprises, unlike the other hotel! Rooms are not huge but they are modern and clean and the rest of the hotel is well maintained. Not too far of a walk to Times Square or Central Park. Book early so you can get the best rate though. Read moreGenuine Hotels.com guest review
Great location. Great Price. Nice hotelGenuine Hotels.com guest review
Great location!! Short walk to Times Square and Central Park. Staff was friendly and prompt, room were clean, comfy, and fairly spacious for a New York hotel. If I go back to NYC, I'd choose to stay here again :)Genuine Hotels.com guest review
"only one issue"
My only problem was the parking. The hotel should have a flat daily rate for guest. I paid $30-$50 every time I left the hotel..Genuine Hotels.com guest review
Great location, great service. Very clean and very busy. The only downside was I was told my room has a view of central park, but when we got to it, there was only a view of the building across the street.Genuine Hotels.com guest review
"Terrible service and grumpy staff"
There are always lots of choices when staying in times square. Do not make this hotel your choice. The staff was not friendly at all. I asked simple questions and got irritated answers. Walking to my room, I said hello to one of the cleaning staff and she ignored me totally. The parking garage attendants were inefficient. Never again will I be staying […] here. Read moreGenuine Hotels.com guest review
The hotel was in a perfect location for short walking distances to Rock Center, Radio Music Hall, Times Square, theaters, and restaurants. it made for a great time in the Big Apple!Genuine Hotels.com guest review
"Close to Central"
The hotel was fine, and the staff were very good. The charges for every single little item was annoying and expensive.Genuine Hotels.com guest review
Second visit to NYC with girlfriends within the month. This trip was for fashion week. Everything needed to be perfect. Booked the same hotel both times. The rooms are a great size for NYC and very modern. The entire staff is the best in the city. Highly recommended, next visit with my husband, booking the Sheraton New York. bavent-mdGenuine Hotels.com guest review
"Great for weekend NYC getaways"
it was just what we were looking for!Genuine Hotels.com guest review
"Sheraton Hotel and Towers in New York Great Locati"
Great location in theater district and close to restaurants, Central Park, shopping, subways. Beautiful entry. Lobby was a bit crowded and rooms were a little too modern to be comfortable (couch in room was weird modern design). Restaurant was not open much, and bar was expensive. In fact, little extras cost a lot, but overall, it was a great hotel […] . Read moreGenuine Hotels.com guest review
"Sheraton Times Square"
We were told when we checked in that we were being upgraded. We were put in a room next to the expansion construction, and the hammers started bright and early every morning. When we checked out, we had to store our luggage for a couple of hours before we left for the airport. Sheraton charged us $22.50 to store our bags for 2 hours. The food in the […] restaurant was very overpriced, as were the drinks in the bar. I'll go back to the Marriott or Edison next time. Read moreGenuine Hotels.com guest review
The location was great - the heart of the theater district. The staff was friendly & helpful. The room was tiny! Smaller than most European hotels! and it was hot, couldn't adjust heat/AC properly. Internet did not work! The location was the only redeeming part of this hotel. FYI the valet parking service connected with but not owned by this hotel damaged […] my car and it was covered with some unknown substance, appeared to be watered-down paint (it did come off) - NOT HAPPY!! Read moreGenuine Hotels.com guest review
We had a bit of the issue when we first arrived because there was no parking left in the parking garage, the bellman sent us to another location where we ended up getting lost for almost 45 minutes. When we finally got into our hotel room they put us in the wrong kind of room. When I called down to the front desk I got an attitude from the lady. They […] were able to finally accommodate us and our stay was a very enjoyable from then on. The room was a good size and very clean. We had a lot of noise in middle of the night though from other guests. I would be willing to give this hotel another shot; the location was perfect for what we were doing! Read moreGenuine Hotels.com guest review
"Sheraton New York"
Perfect location. Within walking distance of most of the must- see sights. Very helpful and friendly staff. Conceirge especially helpful.Genuine Hotels.com guest review
"Not Worth the Price"
This hotel is not equipped to handle large crowds of people. They are not properly staffed I had to wait in line about 30 minutes just to check in. The first room they assigned me to one of the double beds was broken the sheets were not clean. The second room the took me to smelled of cigarette smoke and sheets again were not clean. The third room they […] took me to the sheets and mattress were again dirty and stained. I requested to speak to the manager and after complaining I received what he called a VIP room but it should have been the room that was assigned to me from the beginning. Also it was a convention going on there so it took an additional 30 minutes just to get on an elevator to get to our room. It took about 2 hours before getting into a room. Read moreGenuine Hotels.com guest review
For Hotel in Mid-town Manhattan - it was very quiet. I would stay there again in a heartbeat!Genuine Hotels.com guest review
The gal at the front desk - the first person we were in contact with at the hotel - was not very welcoming. I feel this position should be like welcoming someone into your own home. The room was mostly kept very clean but I did notice the mirror in the bathroom wasn't wiped down the whole time we were there. Overall it was a 4 out of 5 situation. Thought […] I signed up for a 5! Read moreGenuine Hotels.com guest review
"Nice place in a great location"
Right off of Time Square and a few blocks from Central Park, you cannot get anymore central of a location. The hotel itself is nice. The rooms are pretty spacious but I don't think you'll plan on spending too much time in your room with so much to do in the surrounding area. I would stay here again and recommend it to all sorts of travelers.Genuine Hotels.com guest review
"Sheraton new york hotel and towers, great location"
Hotel room was nice and clean. It wasn't huge but we expected that. It was within walking distance of times sq and central park and a subway station right outside of the hotel. We called down for extra blankets and got them in about 15 to 20 minutes. We were there one night but it was a great stay. I am planning on staying there again in November.Genuine Hotels.com guest review
dirty, disgusting, loud, chaotic. i'm sure if you swiped a blue light over the room it would look like CSI crime scene. wallpaper peeling, AC barely worked, dried lettuce on the desk, dried food stuck on the hair dryer, shower curtain moldy...the list goes on and on. AND the room was $$$$ a night. we had just stayed at the Warwick for way less per night […] and it was luxurious. simply disgusting. Sheraton should be ashamed. Read moreGenuine Hotels.com guest review
Great location, staff over the top on customer service. Concierge staff the best ever. Only one comment for improvement. Warm up the common areas. For instance - the restaurant. So cold we had to leave before we were finished our meal.Genuine Hotels.com guest review
"Sheraton in NYC"
Overall the hotel quality was really good. Clean and service was good. Location is excellent a very close walk to Times Square, Central Park, Hell's Kitchen district, Theatre district and many more. I would recommand it to families and single people.Genuine Hotels.com guest review
This hotel was great. great location within walking distance to all the great spots. the rooms were nice clean and beds were soooo comfortable. we had one little issue with TV not working (i need it to fall asleep to) and they were up to the room and had it fixed within 15 minutes. staff was extremely friendly and informative. would definitely recommend […] this hotel to others. Read moreGenuine Hotels.com guest review
"Sheraton Hotel and Towers-convenient to theaters"
The Sheraton Hotel and Towers is convenient to Broadway theaters, Lincoln Center, Fifth Ave and great restuarants. The newly renovated rooms are lovely and the Sheraton beds cannot be beat. A great New York Hotel for family or friends get-away. The only negative is an unattractive bar in the main lobby.Genuine Hotels.com guest review
Super location adjacent to the subway, ust far enough away from the noise of Times Sqaure but very walkable to all venues. Nice sized room for NYC and very clean. Staff was very professional and courteous and helpful.Genuine Hotels.com guest review
Room keeping didn't clean the room thoroghly. They even didn't remove the socks of previous guests. So terrbible!!!The doorman was extremely eager for the tips.Genuine Hotels.com guest review
hotel in a great location, close to everything including subway lines. Helpful check-in clerk, got us adjoining rooms which was nice and convenient.Genuine Hotels.com guest review
A very busy hotel given its proximity to Times Square. The hotel is undergoing a major renovation (May 2011) that has the exterior covered with scafolding and the upstairs Club Room closed. The staff was very helpful.Genuine Hotels.com guest review
"Sheraton Hotel and Towers"
The room was tight for 2 double beds, TV, night stand and desk area, but it was clean and quiet. The service was polite, friendly, and very helpful. The beds were comfortable. Location was midtown, making it very easy to get anywhere in Manhattan. It is a quick walk to Central Park. Prices were fair.Genuine Hotels.com guest review
"Loud construction in and around hotel"
The stay was overall good, but the hotel lobby seemed way over-crowded and construction around the building was very loud and instrusive...stayed on 37th floor and felt like the jack hammer was coming through the wall while trying to nap. We called and they basically said there's nothing they could do. I didn't feel like I received the best customer […] service. Read moreGenuine Hotels.com guest review
"Good location, poor housekeeping"
The hotel was beautiful in the concrete city. It was perfectly placed near Times Square, public transport and Central Park. Housekeeping were very poor and having that extra touch and would just simple throw together the beds and bathroom.Genuine Hotels.com guest review
"My stay at the Sheraton NY Times Square"
The only reason why I hadn't rated the Service 5/5 was because I didn't really have much to do with the staff, apart from checking in and checking out which was pretty basic. I will definitely stay at yout hotel again. Thank you for a pleasant stay.Genuine Hotels.com guest review
"Great you're visiting NYC for the nightlife"
This hotel is right in Times Square, which we found great. Many nights we caught a Broadway show, then went for drinks and wandered back to the hotel late at night. Being in Times Square we often found ourselves struggling through very large crowds to get back to the hotel, so if you're not big on crowds, keep that in mind. It's als a very noisy part […] of the city, and the rooms we were in didn't block all that noise out. Lack of sound proofing was our only real criticism of the place from our stay, from both the sounds of the city outside, and the sounds of fellow guests in the hallways and nearby rooms. Staff were all very friendly and helpful. They do a pretty good burger in the onsite restaurant. Beds were comfortable and bathrooms were good. Read moreGenuine Hotels.com guest review
Wonderful hotel, I will definitely stay there againGenuine Hotels.com guest review
Great valueGenuine Hotels.com guest review
"Excellent hotel andl location"
It was a very nice experience. It is well located and the service was excellent. Room was very clean and big enough.Genuine Hotels.com guest review
"Sheraton New York Hotel & Towers"
We found this to be an excellent location in Manhattan, close to Central Park, Times Square, shopping and easy access to subway. Small inconvenience on checkin, since it was a holiday weekend and very busy and we had requested 2 beds which was difficult with so many making similar requests. They changed our room after the holiday Monday since our air […] conditioning was not working properly. A little inconsistent with supplies in the room like facecloths and coffee supplies each day but not a big concern. It would have been nice to be able to at least keep my own real cream or milk in the frig, since powdered creamer is just gross. One addition to rooms that would be very helpful is better lighting in the coffee/frig area and bathroom, a wall mounted lighted magnification mirror in the bathroom for makeup and shaving etc. like in other hotels as been one of the most useful tools I have found, since the bathroom lighting is very dim. Overall I found the room to be very clean and the staff to be quite accommodating. Read moreGenuine Hotels.com guest review
"Great Location and Great Service"
A group of us stayed at this hotel May 19-23, 2011 and were really satisfied with the location and overall service of the hotel. It is within walking distance to many tourist attractions such as Times Square and Rockefeller Center, Broadway, and many great restaurants. The concierge, Luciano, gave us a suggestion for an Italian restaurant, and it was […] superb. Read moreGenuine Hotels.com guest review
"First Visit to New Yokr"
For our first time in NY, we wanted a central hotel close to Times Square, reasonable in price (as we are students), and clean (given the bed bug problems plaguing large cities). The Sheraton was all those things. Although we arrived way before check-in and were informed that our request for two double beds had not been honored, Joy at the check-in […] counter accommodated us, finding another available room that suited our needs. Despite being a little tight on space, the room was very clean and comfortable, and perfect for our needs. Moreover, the staff was pleasant and very helpful. Located in the Theatre District, the hotel was right next to Times Square and within walking distance of central landmarks and shopping. Everything else is just a reasonale cab ride away. Needless to say, we had an excellent time. Just as an FYI... there is construction going on adjacent to the hotel, so if you plan to sleep beyond 9am, you'll hear drilling. Read moreGenuine Hotels.com guest review
"Clean and comfy"
A little small on the small side but my trip was not about staying in the hotel - so it worked well. Hotel under renovations. We were in the new rooms - suspect the older rms needed work. Pool and sauna across the road was not attractive or comfortable. Skip it! Not much for ammendities in the hotel itself. As per all Sheratons, any service in the hotel […] was outrageously expensive - like 6.00 for a coke! But you are in Times Square and it is a nice place all in all. Read moreGenuine Hotels.com guest review
Estuvimos 4 días 3 noches sin queja alguna hotel excelente ubicación buena nada de ruido cero tráfico para llegar y salir del hotel lo único y recomendaciones debería tener wi fi en las hab gratis ya que lo hay pero existe un cargo adicionalGenuine Hotels.com guest review
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