Holiday Inn Express at Monterey Bay

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Genuine Hotels.com guest review

For an older motel it was just slightly above average. The pluses where a friendly staff, nice large breakfast area with a good selection for breakfast and comfortable rooms. The negatives are it's old, noisy, and a little cramped. There is also not much around the hotel but then you are just a couple miles away from one of the nicest places on the […] west coast so it all evens out. Read more

Genuine Hotels.com guest review

We booked through a third party website on the phone and we thought we were paying for two nights in a king room. When we walked into our room we had two full size beds. When we called down to the front desk, they said because of booking through a third party there is no guarantee of the room. So why would we pay for a certain room and get another! […] We won't be staying there again. It was close to a Starbucks which was a plus for me and had a decent free breakfast in the morning though Read more

Genuine Hotels.com guest review

It was by far one of the worst hotels we have stayed. They only have one elevator for the entire hotel, which is constantly used by the personnel to do their work, so you end up waiting 5 minutes in the cold wind every time you need to use it. It takes so long that they cannot even get the rooms ready or cleaned up on time, ours never got done on time, […] we had to ask them for new towels and emptying the trash can at least.The pool side doesn't have double pane windows so if there's people in the pool or hot tub you won't get any rest. There's lots of warnings about stolen things and car break ins, which doesn't inspire any peace of mind. We heard alarms going off in the middle of the night a couple of times. The hot water in the shower kept coming in bursts. The breakfast is good and employees are very nice though. Read more

Genuine Hotels.com guest review

Well, the pictures paint a nicer picture than it is. The room was clean and reasonably furnished but no microwave or fridge. Overall, this hotel is lack luster. There is a sign in the reception that says it is independently owned, which means that they are no longer affiliated with the Holiday Inn chain. They have a maintenance problem and for the rates, […] I don't recommend this place unless you are just looking for a one night lay over on your way to Big Sur or somewhere else. It is located on the main thoroughfare into town and the hwy goes right by, so it is pretty noisy. The water did not work consistently on the 5th floor. I turned on the shower, and the water just stopped coming. After a few seconds, it came back on. I reported it to the hotel and spoke to the maintenance person myself, and I asked him if it was a water pump problem. He said it is a water company problem. In either case, that is just not right for a place needing to provide hotel service. The breakfast was fairly low quality and did not offer fresh fruit or lighter/healthier/fresh options. My key also was not working properly and it turns out there was something wrong with the reader. In other words, for $150 a night, this was not a good value. I only landed here because 2 condos or cottages had already been rented. For the same price, if I had planned better I could have had a nice garden, kitchen, living room and bedroom. Read more

Genuine Hotels.com guest review

Great location, reasonable price, decent breakfast. The view of the hotel from the back side of the hotel is much nicer than the front. Close to several nice towns. I recommend this hotel.

Genuine Hotels.com guest review

The hotel is okay if you are passing through. If you are staying more than one night, or if you'd like to be close to anything in the area like the beach, Monterey or Carmel stay elsewhere. The rooms are tiny with small beds. DO NOT stay here if you have 4 people.

Genuine Hotels.com guest review

Do not stay here! There was a live bed bug when we pulled back the sheets!!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is the second time we've stayed here. It's clean and affordable. In addition, there's free wifi and continental breakfast!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My family vacation stay was overall satisfying.

Genuine Hotels.com guest review

The hotel itself is in a great location, on the boarder of Seaside, and Monterey. However, the hotel itself was a bit lackluster. We asked for a room with a water view, with the pond directly behind the hotel. Well, we were given a room with a view however it was blocked by the staircase. We were also given a room with two twin beds and when we called […] to request to change rooms, the front desk clerk said there was no availability, however several of the rooms were open. The blinds were left open and several rooms were left vacant for both nights. They did not call us to offer us to switch rooms. Secondly, the rooms are decently decorated, however we found them to be very small, and the ceiling seemed to be encroaching upon our space. Lastly, the room had a particular smell. Possibly due to the poor ventilation system as the steam from the previous nights shower was noticeable on the front door frame the morning after. The next time we visit we will not be booking our stay here. Read more

Genuine Hotels.com guest review

Rooms were a bit small [Double beds room]

Genuine Hotels.com guest review

The hotel was lovely; clean and modern. The view from the fifth floor was beautiful! The staff was very accomodating when we requested a room with a view of the ocean. An overall wonderful night - we will definitely stay there again when we return to the area!

Genuine Hotels.com guest review

Room is a bit small, but comfortable. However, no refrigerator in the room. Microwave can be find near the lobby. Nice view over the lagoon at the back of the hotel. Breakfast is good.

Genuine Hotels.com guest review

Great location and clean facility very friendly workers

Genuine Hotels.com guest review

I stayed here prior to a track day at Laguna Seca. It's about ten minutes from the track so it was really close. Like the title says older hotel with the entrance to the rooms on the outside rather than the inside of the building. This lends itself to being a little noisier than most, but the cleanliness, location, and price means I'd give it 4 stars […] with an asterisk. Read more

Genuine Hotels.com guest review

Very convenient access to the freeway and Peninsula destinations; great breakfast; clean, comfortable, quiet, large, very nice rooms; walking distance to Chili's for dinner.

Genuine Hotels.com guest review

Room smelled bad. Very small rooms. Tv did not work. Very loud.

Genuine Expedia guest review

Nice and comfortable place overall with the exception of the sink area in the room, too small. The breakfast was great but there were so many people and the room so small that it soon became a zoo. Line out the door and no place to sit, etc. Sad!

Genuine Expedia guest review

great place to stay for young families. the breakfast buffet was an amazing time saver. room was small on the small size but fresh and clean. staff friendly. loved the wetlands near by fear for their future. hopefully monterrey values their life giving properties.

Genuine Hotels.com guest review

Convenient, Great Value for your money

Genuine Hotels.com guest review

The room was comfortable enough, but their were multiple annoying issues with the door key system. We had to get our keys renewed three times despite keeping them away from cell phones as instructed. The breakfast room was very crowded with long lines and not enough tables, we left to find a restaurant all three days. But despite these issues, we would […] stay there again due to the location, rates, staff, and over-all cleanliness. Read more

Genuine Hotels.com guest review

This hotel is clean and calm, but I think this hotel is not for vacation or long stay. Just for come-by...

Genuine Expedia guest review

+ Convenient location with easy access to Hwy 1, 24/7 Walgreen, Safeway, gas station, car wash, restaurants, etc. + Helpful and nice counter staff + Reasonably priced for the Thanksgiving Weekend. - Motel-like room access and setting - Traffic noise from Hwy 1 is quite audible - Very crowded breakfast area without sufficient seats (Thanksgiving Weekend). - […] Room carpet feels damp and dirty - Shower area design does not make sense and the floor gets very wet Read more

Genuine Expedia guest review

Our family of 4, 2+2, stayed here one night. We found the room to be small but it was fine for one night while traveling. There was breakfast included which had all we needed including oatmeal and pancakes. The breakfast room was very crowded but there was an overflow room which was very nice for a quiet breakfast. They had an outdoor pool which we […] didn't use. It was located beside a small lake and we were able to go for a nice run in the morning right outside of our bedroom door. The reception staff were nice and pleasant. Read more

Genuine Expedia guest review

The cleaning staff has thrown our belongings which was wrapped in a towel. They did not bother to see whats is inside. When we asked the front desk they said they did not find anything.

Genuine Hotels.com guest review

Not my worst stay at a hotel but quite close. Very noisy, thin walls. Bed was uncomfortable. Fragrance/scent from cleaning products or deodorizers extremely potent. Dirty carpets. Stained chairs... I'd rather drive 1.5 hrs back home before I stay here again.

Genuine Hotels.com guest review

Elevator didn't work properly. Bathroom size very small. Will not stay there again.

Genuine Expedia guest review

The beds were too hard for my personal taste and they had no mattress pads that they could put on. :0(

Genuine Expedia guest review

Pretty much average in every aspect, close to the beach though.

Genuine Hotels.com guest review

We enjoyed our stay at the Holiday Inn Express at Monterey Bay but there were a couple of small things that kept me from giving it an all 5 rating. The hotel seemed very well maintained except for the elevator. There was some graffiti scratched into the wood walls and it was very slow. Everything else seemed modern and up to date but this elevator was […] a throwback. Needs updating. The service was good. We wanted to find a place to eat within walking distance and the guy at the reception desk was able to give several recommendations. The room was pretty nice but there was very little counter space for our toiletries in the bathroom. Could have used another sitting chair. Read more

Genuine Hotels.com guest review

Only stayed 1 night but room was clean and bed was comfortable!

Genuine Expedia guest review

Nice stay. Very quiet even though we were on the first floor with people checking in late it was still restful. Great access to Hwy 1. All in all it was a nice place to stay with a great breakfast. Would recomment it again.

Genuine Expedia guest review

the room was very clean and comfortable, great location

Genuine Expedia guest review

It was very enjoyable

Genuine Hotels.com guest review

Reasonable accommodation and what you would expect from Holiday Inn express

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff were all wonderful. Only complaints were no options for queen beds (small rooms) and elevator was broken our second/departure day making it difficult to get all of our belongings to the car. Otherwise the location and staff were great.

Genuine Expedia guest review

The rug was extremely damp when we checked in. The heater faceplate was hanging off, the water from the faceut was not following well and making noise when turned on. The TV station 37 reception was terrible. We called to inform of these issues and the only 2 were amended. Overall for a place to stay it was OK, the continential breakfast was very good […] and the staff were pleasant. I can't say I would recommend a Holiday Inn Express in Montrery to my friends or colleguaes. Sorry Read more

Genuine Expedia guest review

Terrible condition from the TV to pay movies....lack of anything.

Genuine Hotels.com guest review

Average. Of course thin walls this is what you get

Genuine Hotels.com guest review

Hotel location is handy to Monterey and the Monerey Bik Trail. Juccuzi could have been warmer but was OK. The Wireless internet is free but does not work very well, is slow and kept dropping the internet conenction. They have a 24 hour help line but they were of no real use. If internet is important this could be an issue.

Genuine Expedia guest review

For the same price I'd paid I could be in a much better place in Monterey.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Although it looks older it was a very nice place to stay. Room was clean and the bed was the best so far. We would stay again.

Genuine Hotels.com guest review

Peace and Quiet was our stay at this Hotel. and the service was outstanding. the complete Hotel room and all was quiet clean. Breakfast was wonderful something for every one. we give it a BIG thumbs up.

Genuine Hotels.com guest review

Love this hotel. The rooms are always clean. Shower was great, bed comfortable. The staff is always welcoming and friendly

Genuine Expedia guest review

Furmiture Chair wore out

Genuine Hotels.com guest review