For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Air conditioning is available for an extra charge
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For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Air conditioning is available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Pictures of suites are NOT accurate"
Lobby very modern and contemporary, very nice. Was shocked when we walked in room, very outdated, the picture that I booked off of was NOT anythig like the room we received. DisapoointedGenuine Hotels.com guest review
Great location! Room was musty and caused our kid's allergies to really kick in. Beds were not comfortable and felt like we were sleeping on an angle. Breakfast was included and selection not bad.Genuine Hotels.com guest review
"ok, but don't expect "great"."
Our stay was pleasant and adequate. All in all, pretty good. The sitting area of the room was nice enough. It was pretty clean. Here is the grumpy part. We waited for the front desk attendant when checking in, she emerged from the back, chewing, smacking her lips and wiping her mouth with her hand and a napkin. Ew! There was water (I suppose from dripping […] bodies) covering the elevator floors. Slippery when trying to bring in luggage! The bathroom (toilet and tub) was microscopic. I had to squeeze behind the toilet to close the door. It was also dimly lit and the fan was very noisy. The fridge was not cool enough to keep our food from spoiling (all of our food spoiled in one day). The AC was cranked at max and it was not cool enough. The outside temp was mid 80s. There was a VERY worn thin decorative flat sheet covering the comforters on the beds that was supposed to be some kind of duvet cover I imagine. It was worn and had holes in it.The beds were pretty lumpy and the pillows had past their prime long ago. There were numerous holes in the room darkening plastic shade, very planetarium like. The pool area is straightened probably once daily. It was strewn with toys and various debris when we arrived. Plus it was freezing. The breakfast buffet area is also microscopic. Expect long lines, lots of pushing and empty serving dishes. They open a nearby banquet room to handle the overflow, it was also full. Read moreGenuine Expedia guest review
"4.6 stars? Over-rated"
Too far from O'hare airport. When I checked their free services, there was a free shuttle service. So, I thought that the hotel is near from the airport and of course, the free shuttle would be for the travel to the airport. However, it turned out that my expectation is incorrect. Too far from the downtown too. Even though some reviewers said that their […] breakfast is good but I cannot agree with it. It had always the same menu while I stayed in the hotel for three days. Read moreGenuine Expedia guest review
"adequate but a bit run down"
Reasonable for the price, but the room smelled a bit of cigarette smoke. Breakfast was adequate, but appeared under-staffed. Tables were not cleaned.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Springhill Suites Elmhurst, IL"
The king bed was nice and comfortable. The pull out bed's mattress was stained and yucky. The breakfast was very nice. The term suite is definitely misleading. A room with a 3 foot partition is not a suite.Genuine Hotels.com guest review
"Good for one night"
Hotel location is very industrial but adequate for business travelers. Some cleaning issues in the room as well as maintainence concerns.Genuine Hotels.com guest review
"Satisfactory"
The hotel overall is ok however there was somewhat of an odor in the room that was less than desireable. If you were looking to order food for delivery there really aren't many options.Genuine Expedia guest review
"Nice, but could have been better / Need a car"
I thought the hotel was a great value for its price - the room was clean, the hotel was clean, and the breakfast in the morning was nice. The rooms could have been a little bigger, and the sink could have been in the bathroom. Also, breakfast was the same every day. Not that I really care because I don't mind eating the same thing every day, but most […] places switch it up. Also, I knew this going in, but you definitely need a car if you are planning on going into the heart of Chicago. My partner and I drove to an el station with a parking lot, which was fine, but hope everyone has a rental! Read moreGenuine Hotels.com guest review
"ediz egeli"
they do not care the guest's car how to enter the hotel car parking..after the snow!Genuine Expedia guest review
"awkward for airports"
I was arriving at Midway and leaving from O'Hare - taxi from Midway $75 - taxi to O'hare $25 - so add $100Genuine Hotels.com guest review
"Springhill Suites Elmhurst"
Good hotel. Nothing remarkable.Genuine Expedia guest review
"Frühstück läßt am Wochenende nach"
Wir hatten das Hotel von Donnerstag bis Samstag gebucht und es als Ausgang für unsere letzten Tage in Chicago vor der Rückreise genutzt. Wir hatten uns sehr gefreut, als wir feststellen durften, dass es zum Frühstück mal kein Plastikbesteck und Plastikteller gab. Diesen Komfort durften wir leider nur bis Freitag genießen. Ab Samstag wurde wieder das […] übliche Plastikbesteck raus geholt. Auch die Rühreier sind auf ein mal verschwunden und das Teewasser war fast kalt. In unserem Zimmer war eine Leselampe defekt. Ich hatte dem Personal eine Nachricht diesbezüglich hinterlassen. Leider ohne Erfolg. Auch nicht nachdem ich das Trinkgeld so platzierte, dass man den Zettel hätte lesen können. Insgesamt war unser Zimmer sehr komfortables, ruhig und sauber. Read moreGenuine Expedia guest review
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