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The Palazzo's state-of-the-art casino includes progressive slots, some with jackpots reaching into the millions, plus classic table games like roulette, blackjack, and baccarat. A high-limit salon is reserved for big spenders. Prefer the rewards of retail? The Shoppes at the Palazzo offers over 50 high-end stores for the discerning shopper. World-renowned theater is at your fingertips, too--Jersey Boys plays on site, and The Venetian's shows include Phantom - The Las Vegas Spectacular.
Las Vegas is known for diverse, ambitious cuisine, and The Palazzo's 17 restaurants live up to that reputation. Explore a casual café, or enjoy fine dining from celebrity chefs Mario Batali, Wolfgang Puck, Emeril Lagasse, and other internationally known culinary trendsetters. After dinner, choose from 6 bars or circulate among the beautiful people at LAVO nightclub, where you can bust a move on a spacious dance floor.
Decompress and detox at Canyon Ranch SpaClub (surcharge for access), the Sin City location of the famed Arizona health resort. The deluxe spa offers the usual range of services, but also delves into the unexpected with Ayurvedic options, energy work, and soothing baths. Aquavana includes several climates' worth of experiential showers and saunas, and the Barber Suite caters to men. The health club offers fitness classes and a 40-foot climbing wall; at the pool complex, you can play in 7 pools and 4 spa tubs. Reserve a cabana and hold court from a chaise longue while a cabana host provides everything needed for the perfect poolside afternoon.
Starting at 720 square feet, The Palazzo's spacious suites are packed with sumptuous touches. All provide 3 LCD TVs, sunken living rooms, and bedrooms. Bathrooms feature Roman tubs, separate glass-enclosed showers, and cozy bathrobes. Pillowtop mattresses are dressed with Egyptian-cotton linens and wool throws. Wireless Internet access is included in the resort fee.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The 134,000-square-foot Canyon Ranch SpaClub (surcharge for access) packs an impressive amount into its generous space, including a fitness center, salon, and café. The private Barber Suite specializes in men's services. Massages draw from a variety of international traditions, and the extensive spa menu includes cupping, energy work, ritual baths, and Ayurveda. At Canyon Ranch healthyfeet, specialists analyze your gait and posture, helping you lessen current pain and avoid future problems. Decorated with elaborate mosaics, Aquavana features several relaxing sensory environments, including the Herbal Laconium, the Salt Grotto, the sparkling Igloo room, and the Wave Room.
A Green / Sustainable Property - Third Party Certified
This property participates in LEED Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Between The Venetian and The Palazzo, guests choose from almost 40 restaurants, including 9 conceived by James Beard Award-winning chefs. Dining can be formal and fine or relaxed and casual, with a globetrotting range of cuisine from Italy, New Orleans, France, Brazil, Peru, and Japan. Room service is available 24 hours a day, of course.
Carnevino - Celebrity chef Mario Batali combines steakhouse classics with modern Italian dishes. Sink your canines into dry-aged, hormone-free beef, or say delizioso! to handmade pasta, seasonal produce, and dishes influenced by every region of Italy. Serving dinner each evening.
CUT - At this paean to beef, you can sample some of the world's finest steak, including A-5 grade Kobe (Wagyu) beef from Japan and hormone-free, corn-fed sirloin from Nebraska. The menu embraces the nose-to-tail philosophy, offering dishes like bone-marrow flan and warm veal-tongue salad. Serving dinner (closed Mondays); the bar is open nightly.
LAVO - From the creators of TAO nightclub, this celebrity hotspot serves pasta and brick-oven pizzas. Have dinner in the restaurant, linger in the lounge, and take in views of The Strip from the terrace. The upper floor is filled with an expansive nightclub.
Table 10 - Emeril Lagasse combines classic American fare with New Orleans influences, creating dishes like crawfish muffuletta and seared Maine sea scallops with tomato and sweet corn succotash. Sit at the Food Bar and watch the goings-on in the busy kitchen, or have a seat in the Sidewalk Cafe and take in views of The Palazzo's atrium. Serving lunch and dinner; closed Mondays.
SUSHISAMBA - Order a freshly muddled fruit cocktail and dive into a menu where sashimi and ceviche are neighbors. SUSHISAMBA blends Brazilian, Peruvian, and Japanese cuisine. The restaurant's 16-foot atrium is ringed with bright colors and screens showing scenes from Rio's Carnaval. Serving lunch and dinner.
Jersey Boys, the Broadway hit that tells the 40-year history of Frankie Valli and The Four Seasons with some of the best-loved songs of the 1960s, plays 6 nights a week. At the critically acclaimed Phantom - The Las Vegas Spectacular, The Phantom of the Opera plays in a theater modeled after Paris's Opera House, with lavish effects you can't see anywhere else.
At the Salute Lounge, keep the party going after the curtain falls with bands that cover classics from Motown, disco, and rock and roll.
Schedules and availability are subject to change without notice; for more information on current shows, contact the hotel at the number listed on the reservation confirmation received after booking via this web site.
The Palazzo's pool complex includes 7 pools where you can have a brisk swim, a relaxing soak, or a lazy afternoon spent in the shade. Unwind in one of 4 spa tubs, or visit the seasonal gift shop, bar, and Solaro café, serving dishes created by Wolfgang Puck. Luxury cabanas are sprinkled through the pool area. Advance reservations are required for these air-conditioned 8-person shelters, which include couches, 32-inch flat-panel TVs, minibars, and the services of a cabana host.
Azure, The Palazzo's exclusive, adults-only pool area (surcharge for access), offers plush daybeds surrounding 3 pools and a secluded, fountain-fed spa tub. Sink into a secluded lounge chair, try something from the Wolfgang Puck-created pool menu, and soak up the sun. Pool butlers are available for your every need, including sunscreen application and Evian mists. DJs are a regular fixture, and each week holds several themed events.
At the health club at the Canyon Ranch SpaClub, you can scale the 40-foot climbing wall, try out a range of cardio and strength equipment, make an appointment with a personal trainer, or sign up for a variety of fitness classes. Access is complimentary with spa services or included with the purchase of a day pass.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Glittering, larger-than-life gambling palaces dominate Las Vegas Boulevard South, better known as The Strip. Here, hotels are destinations unto themselves. Within a three-mile stretch, visitors can see the New York City skyline, the Eiffel Tower, an Egyptian pyramid, imperial Rome, a dancing fountain, and an exploding volcano. A monorail links several hotels and the Las Vegas Convention Center.
see all hotels in Las VegasThis guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Palazzo was not a five star experience"
Basic suites are large at 720 sq feet but with 3000 rooms at Palazzo there is a quality issue. Furniture and fixtures are showing wear and 3 of 5 rooms checked were not clean, one suite on floor 35 with a view of the strip even had a used, dirty bathroom and we saw thick dust on every surface. Marble steps and surfaces have stains and the furniture […] is showing wear. Access to amenities is confusing and the automatic Resort Fee is just extortion for internet. and spa access, leaving some guests with an abused feeling. Read moreGenuine Hotels.com guest review
over priced and very uncomfortable for a lower class personGenuine Hotels.com guest review
"Good but some issues"
They did not have the room we had prebooked/paid for, they upgraded us to a suite. Way too much for us but all they had available. It was gorgeous, but had a constant smell of grilled burgers/meat. The exhaust for one of the restaurants was right outside the window. The TV in the master was not working all the time. Our biggest issue was when room service […] came to retrieve a used tray we had. I had our liquor, wine and mixers since we planned to use them on another area. When I came back, the liquor and wine was gone. I called room service about 6 times to fix the situation. I was on hold for nearly an hour total. They told me they thought I had checked out. If that was the case, why leave behind the half open mixers and other items. I quickly scoured the room in case any other items were missing. They agreed to replace the 1.75 liter bottle of Kettle One vodka and the bottle of red wine (both newly opened). I told them the brand and type of the vodka - and size - repeatedly. I returned later and there was a bottle of wine and a half used 1 liter bottle of Absolut. I was appalled that they would bring back an open bottle with half the liquor, smaller and a different brand. 3 more calls to room service, FINALLY the supervisor agreed it was wrong and brought up 2 - 1 liter bottles of Kettle One. It was just such a waste of time. During checked out, when I was asked, I told the front desk my stay was good but we had some issues. She never asked about the issues. Read moreGenuine Hotels.com guest review
"Beautiful hotel. Customer service needs work."
The hotel was beautiful. I was treated very rude by one the employees at the front desk. She was way out of bounds and other customers comment. I had 4 rooms and spent a lot of money in your hotel and casino. We come to Vegas an average of 8-10 times a year. I will be back for NASCAR and the hardware show in May, the way I was treated I will not be […] staying at the Plazzo. Read moreGenuine Expedia guest review
"Nice rooms but slow service"
The rooms are great but plan on lots of time for services. Room service takes over an hour (one day was 1 hour and 45 minutes - it was almost lunchtime by the time I got my breakfast). Picking up your car 15-30 minutes and they won't allow you to call in advance. Luggage help 15-30 minutes and even the bell desk can't order your car in advance. Valet […] parking was only for guests and self-parking was full - so I had to meet people at other locations. These inconveniences made this a difficult stay. Read moreGenuine Hotels.com guest review
"nice hotel but price misrepresented"
was surprised and not happy to see resort fee on top of price i agreed to on hotels.com siteGenuine Hotels.com guest review
"Service is going downhill"
I've stayed at this hotel religously over the past several years. The last 2 experiences I've had here however has positioned me to look elsewhere, Albeit they still have the largest std suites in Vegas, the cleaning staff is lacking. I spent 4 days and 3 nights here for Christmas with my wife and 2 kids and I hate to say it, it was probably the worst […] service I've had in Vegas when it comes to keeping my room clean. We had 1 "cleaning" visit the entire time and all the staff did was make the bed (and take the blankets/pillows from my kids bed). Never did the trash get taken out, the towels get replaced, the glasses get removed, sink get cleaned etc. Everything else about the hotel was fine, room service was quicker than expected and check-in/out went fast and flawless. Read moreGenuine Expedia guest review
"Less is apparently more"
Staying at a 4+ star resort in an upgraded suite (Fortuna) 1. Having to ask for extra towels everyday (3 towels for a family of 4) 2. Requesting use of a screw driver to install batteries in kiddos Christmas gift... Met with we don't do that, you can go to Walgreens and buy a screw driver. 3. Requesting if they have any Christmas decorations, answered […] with for 100.00 dollars we can provide a fully decorated mini tree but our floral department is closing. 4. Requesting room service to be told they don't charge to the room. Remember to give your kids more cash or a credit card. 5. Being gone all day and coming back to a room that was not made 6. Asking to speak with a manager and waiting in hold for 15 minutes only to be transferred to the concierge desk. 7. Asking directions within hotel, security was great by looking disinterested and snapping over there. 8. Checking out and asked how was our stay. Replied not so great. The reply from the staff member was sorry to hear that. Nothing else. 9. Enjoying waiting in line for gondola tickets for 45 minutes. Met with another 45 minute wait to get on the Gondola ride after we had 'reserved' a time and then after a nice 10 minute stroll through the canal, hit up for picture money. Palazzo hopefully we are the exception to what you provide guests, but you will not get another chance with us. You could learn a lot from your sister hotel...the Venetian. Read moreGenuine Expedia guest review
"Remembering why I haven't visited Vegas in a while"
Customer service is great at the front desk...after that, things tend to fall apart from there. For a 4&5-star hotel rating, you'd expect the room to be clean...not so much; probably can take a DNA test and figure out who the last customer was in the room. Room service took almost an hour, and the standard response was that it is the norm...should have […] eaten out. Ate at one of the restaurants on the premise and was equally disappointed with incorrect orders of just about everything...English must be a second language. My non-smoking room...not so much really, especially with people smoking next door or in the hallways. Luckily, I was only passing thru Vegas...hence a short stay. Read moreGenuine Hotels.com guest review
"good for a group,alot of space"
spacious room but not a big fan of the classic furniture. the smoking floor smelled like weed!Genuine Expedia guest review
"Will only stay at the Venetian from now on."
serviec was sub-par. two times within the first hour a hotel employee entered our room while we were in it! they knocked and then just walked in. on day two, no one cleaned our room until we found a maid on our floor and asked her to do it. this was at 6:00 PM! I will only stay at the Venetial from now on. This was our first experience at the Palazzo […] and it wans't a good one. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Was very disatisfied with room service and even had to call for room service to be performed. We expect more from this class of hotel.Genuine Hotels.com guest review
Hotel room was not clean. Staff would not change our room They were "booked" ( although rooms were still avail on Hotels.com). Housekeeping manager came up and "cleaned" the room again but there was still hair left in the bathtub which we had to clean out ourselves. Laundry, old dishes were left in the hallways until dinner time on our floor. They did […] comp us the "resort fees" however. The rooms were very nice and large wih sunken living room. Small shallow pools. This is a nice hotel if u need space but only if keep it clean. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not bad"
Hi the hotel is good in many points but I don't like the system that they apply if you want to empty to mini bar you should pay 50 $ !Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Declining Service and Facilities"
We have stayed at the Palazzo two years ago and had a very good experience. Unfortunatly, the standard has declined quite a bit. The room showed dust in bath room corners and carpet areas were needing some additional vacuuming. Services were sub-par. They did not have the room that I had booked and wanted for me to pay for an upgrade or move to the […] Venetian. Other Hotels would have placed you into the next level room without this much discussion. Roomservice failed to deliver orders, maintenance failed to deliver ink-cartridge. Special promotion was a coupon booklet worth "$1000"; many coupons had expired and I only used $3 of it. Not worth speaking off considering that I get charged $0.50 for a cup of hot water every morning. Hardcore soliciting in the shopping areas especially in Venetian. Read moreGenuine Expedia guest review
"Nice but can tell it's "used & abused""
Have stayed her multiple times. Hotel, Casino, Restaurants, Lounges and Clubs are great as always. However, was very disappointed with the two rooms we had. Both were not very clean, pictures in bad shape, dark/dirty smudges on the walsl, and some unsightly and unsanitary stains on the sofas that I found repulsive. Wouldn't even sit on the them. Do […] appreciate the ammenities at this hotel, the pool/cabanas, spa and the location but the room quality has greatly diminished over the years. It's hitting that Vegas "used & abused" stage. Will try the Wynn/Encore or Cosmopolitan next time as they are newer. Read moreGenuine Hotels.com guest review
"Hotel Good for all your travel need"
The hotel is super nice but the room bathroom is trouble . Need to renew the bathroomGenuine Expedia guest review
"Room not availble"
Prepaid for a Bella Suite (2 queen beds) through hotels.com and assumed the room would be available when I checked in. The hotel did not have any suites left for the one I reserved, so they offered me a with one king bed. Due to the size of our group, this was not ideal but the only option we had. The hotel is clean, well maintained and in a good location […] on the strip. Read moreGenuine Hotels.com guest review
"Not as nice as we thought"
The room was spacious. The lobby and casino area were very stuffy and had a strong smokey/flowery scent. We think the flowery scent was trying to cover up the smokiness but not doing a very good job.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Expected better but ok."
The floor in the toilet room was not properly cleaned ( dirty spots ). Not enough towels, only one hand towel. A paper napkin was wedged in the door to the cabinet that housed the safe and mini bar to keep it closed. The room was spacious and comfortable with nice amenities.Genuine Expedia guest review
"Ok but not that great"
The hotel is ok, rooms are quite big and clean. The issue is that you just feel like you are number for them, the hotel is lacking staff in their front desk. No explanations were given on the hotel facilities, which is quite an issue when you are in a resort (i mean the place is huge!). To be fair yes i will recommend to book this hotel as you will […] have a confortable room, just do not expect a Five star service level nor a Luxury type customer service. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not bad!"
House keeping is very bad comparing to a 5-star-hotel the luggage service is so slow , not flexible .Genuine Expedia guest review
"Staff service is SLOW."
The room was comfortable and spotlessly clean. However, requesting an extra blanket for my room took 2 hours, and luggage assistance and retrieving my car from valet on checkout day took over an hour. Each time staff told me that they would be right up. I understand that they can get backed up and wouldn't mind waiting if they told me ahead that it […] would take awhile. I've never had that long of a wait to get out of a hotel anywhere else in Vegas. Read moreGenuine Expedia guest review
"Nice room, but not very quiet"
Nice room on 38th floor, but the listening to slamming doors day and night was not pleasant . Too noisy for light sleepers. When housekeeping bothered to show up, they set the alarm clock for 06:30 and they didn't respect the privacy sign.Genuine Hotels.com guest review
"Great Hotel But Resort Fee excessive"
Great hotel but the resort fee is too expensive. I will not stay there again.Genuine Hotels.com guest review
"Elegant but not worth the higher cost."
Overall, it was elegant but not worth the extra cost compared to other elegant hotels.Genuine Expedia guest review
"Worst valet service ever!!!!!!"
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointing for a AAA five diamond resort"
This hotel was just ok, in my opinion. There were several things about it that lead to my somewhat poor ranking. First of all, the rooms are supposed to be nonsmoking. Our first room smelled like cigar smoke. I called right away to request another room, and they gave me a different room with a strip view for the inconvenience. They apologized that they […] cannot control what guests do in their rooms (although you can, by charging a cleaning fee, which I have seen many other hotels do). The second room smelt even worse, but I didn't want to complain again. The bed was incredibly hard. The shower didn't seem to have been cleaned, there were two plastic covers from disposable razors on the floor of the shower the first time we used it, gross. The manager I spoke to about it just seemed irritated. There were only two drinking glasses in the entire suite, wine glasses as well, which I used for drinking water. Only got a newspaper half the days. Had room service three times, and the food was not good (only had because we were too tired to go out). Despite the high end finishes in the room (marble, etc) they were poorly constructed/put together. Prestige level was nice for the included drinks but probably not worth the price. It was nice to have access to DVD catalog. TVs in room were nice. Sofa in sunken living room was very comfortable, I thought about sleeping there some nights. Read moreGenuine Hotels.com guest review
"No place to relax"
Our check in was awesome. Suite was awesome. From thereon in, not much was awesome. Hotel was overrun with what appeared to be college students celebrating end of semester. Most of them had drinks in hand and were inebriated. We heard one young man boast that there were 18 people staying in one room. Loud booming music at all pools. The Azure pool was […] party city. Dinner was good at Morels, but we couldn't find a wine in our price range that we liked. Shops were fabulous. Caveat: If you are looking for a relaxing getaway (like we were), this is not the venue. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice place, need better management...."
We arrived at 10:30 PM on a Friday, entered our room and it was either still occupied or just hadn't been cleaned, either way we didn't hang around to find out. The staff seems tired and overworked and they don't really seem to know alot about what's going on. I waited for a drink at their pool bar for at least 5 minutes, while the bartender changed […] the tv channel 5 different times, then proceeded to argue with who I presumed was her manager. Honestly? Take it into the back girls. No surprise that the bar wasn't busy. We had a few other service incidents, but the general idea is the property is very nice and their spa is awesome, but I'm not sure what Is going on with the management of this property. Even the Expedia five star reviews bad service seems to be a common issue. There are nicer hotels at this same price point that really have it together. Read moreGenuine Expedia guest review
"Overall"
The hotel was good/did not like to having to walk through the casino with the smoke that was awlful...And the convention side once inside of the convention only one bathroom for women for such a big convention room that i would change for sure...when you have over 3,000 people and you have to walk all the way outside which was way down and you are on […] a short break not good Read moreGenuine Hotels.com guest review
"Below average experience"
I've been to Vegas at least 30 times. I've stayed almost everywhere. This by far was the most underwhelming experience I've had. Thankfully it's attached to the Venetian which offers great restaurants, and shopping, and it's near one of my personal favs The Wynn. Anyway, if you're looking for good service, luxury top end style and decor, great pool […] scene, etc... I suggest you look elsewhere. Read moreGenuine Hotels.com guest review
"As good as any"
Nice hotel, but definitely nothing special, in my opinion. I would've much rather saved hundreds of dollars on the hotel to spend gambling.Genuine Expedia guest review
"Just OK, nothing special"
The room was a few years old. Nothing special, we were expecting more luxury for the price plus resort fee. We have stayed at cheaper hotels on the strip that were far better (Planet Hollywood Towers). The glasses in the bathroom were obviously dirty when we arrived. The bed is lumpy and I hate when they give you only feather pillows. All of the lights […] did not work because the room has a main power switch so we were left in the dark trying to figure out how to turn on the lights, but they should have mentioned that to us when we checked in. The person who checked us in was very pleasant and treated us very good. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Staff"
The staff was very rudeGenuine Hotels.com guest review
"Palazzo Las Vegas"
There was trash on the floor when I arrived; I booked 3 rooms with queen beds, the beds were full sized, when I went to the front desk - they were not helpful. They basically told me too bad! You should have booked a king! I am 5'5 and my feet hit the bottom of the bed. Comforters were torn. Besides that, Everything else was great. resort fees were […] higher than my confirmation. Read moreGenuine Expedia guest review
"Be Prepared to Spend a Lot of Money"
On check-in I was informed that any room preferences I chose on booking were not guaranteed, but rather just a guideline so even though I chose a smoking room the only way they could accomodate my preference was if I upgraded to a room for an extra $150 a night. The property is very large which makes it hard to find your way around. Everything is pricey […] so plan on spending a lot of money. All-in-all a good stay, beautiful property, and very expensive. Read moreGenuine Expedia guest review
"Venetian is better than Palazzo"
Don't get me wrong; it's not bad. I just am comparing the Palazzo to the Venetian, and I'd rather stay at the actual Venetian towers rather than the Palazzo towers. I choose to stay at Palazzo because it's a newer property. But, I still say Venetian is better. For the same cost, stick with the Venetian towers instead.Genuine Expedia guest review
"5 stars hotel, 2 stars housekeeping"
Clean rooms, but bad housekeepers. The housekeepers were yelling from the morning, trying to come into the room and after seeing it is locked, started knocking on the door. We did not receive any additional shampoo during the entire stay (5 nights) except the one, which was there at our arrival. It actually finished on the third day. Everything else […] in the hotel was good, nice people at the desk, friendly security people and I cannot remember anything , that made me feel not good, being out of the room. However, last year we had a few days in different 5 stars hotel and we were completely satisfied. Read moreGenuine Expedia guest review
"LOUD and not overly helpful"
I stayed at the Palazzo for one night for a wedding. Despite asking the front desk to let me know asap any room was available so we could we get ready to go to the wedding, I had to call the front desk and get a room... They were waiting for a specific room. Also the room was so loud that after the reception ended at 11pm w chose to leave the room. […] Even after coming back around 1 am the neighbors were extremely loud waking us up several times. Upon checkout i was not asked even once how the stay was. For the price of the room, I would have liked to have gotten a few hours sleep and not had to listen to the neighbors. Read moreGenuine Hotels.com guest review
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