3.8
out of 5
Good
(2,143 reviews)
(Neighborhood average
2.8)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
My husband and our stay was great but my parents who went with us and they are 86 and 89 years old had to stay in non-smoking handicapped room the first... night which was awful for them to smell that smoke but the front desk person made sure they had a non-smoking room the next day for the reminder of their stay. I don't understand why this happen since I made the reservations on December 27th along with ours requesting that they have a non-smoking handicapped room. They travel with us since they cannot drive.I even check a few times before arrival to make sure that they would have this non-smoking handicapped room. So other than that incident everything was ok. We are planniing to go back in December and my parents are going with us, I hope this does not happen again because they really look forward to going to Las Vegas, by Cindy from Riverside on 05/12/13
