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Location.
Situated in Topeka, Capitol Plaza Hotel is close to Brown v. Board of Education National Historic Site, Kansas State Capitol, and Washburn University. Also nearby are Topeka Zoological Park and Gage Park.
Hotel Features.
Capitol Plaza Hotel has an indoor pool, a spa tub, and a sauna. Complimentary wireless and wired high-speed Internet access is available in public areas. This 3-star hotel features business amenities including a business center and audiovisual equipment. Dining options at this Topeka hotel include a restaurant and a bar/lounge. Additional amenities include a 24-hour fitness facility, gift shops/newsstands, and laundry facilities. Guests have complimentary access to a roundtrip airport shuttle (available on request). Complimentary self parking is available onsite for guests.
Guestrooms.
The 224 guestrooms at Capitol Plaza Hotel include complimentary newspapers and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels and pay movies. Additional amenities include hair dryers and irons/ironing boards. In addition, amenities available on request include refrigerators and microwaves.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The Falling Water Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness facility.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Need service training"
Front desk and housekeeping staff were very friendly and helpful. But as always, the restaurant was totally unprepared, understaffed, and in disarray.Genuine Hotels.com guest review
"Wouldn't stay here again"
Room Service never cleaned our room, we didn't get clean towels, the pillows were small and didn't even cover my bed. The bed was uncomfortable.Genuine Hotels.com guest review
Response by Capitol Plaza Hotel Thank you for taking the time to provide feedback regarding your stay with us. I apologize that your room never got cleaned. We have a Housekeeping Associate on until 11pm for any needed services, and they would have been happy to take care of this for you. I am so sorry that we missed cleaning this during the day, and have already spoken to my staff regarding this service failure. I hope that you come back in the future and see that this is not a normal occurrence.
"Close to hospitals"
I thought that it was going to be a really nice place to stay. We walked in and no front desk only 3 little pedestals for a computer with a person behind them. At first it look very classy, but then when you are there for a bit it seemed a bit awkward. To get to the pool you have to walk passed the open Lounge for everyone to see you and that is a long […] walk. The elevators are glass and therefore they can also see you. The rooms did not have hot water for the shower. There was a bottle of water in the room for $3 if you consume it. After tasting the water out of the faucet I now know why they had a bottle in the room. I feel that if it wasn't for the great deal I got I would have went somewhere else. Very dissapointing for a high end hotel. Read moreGenuine Hotels.com guest review
"over priced and below par"
Could not figure the front door to the side door. Location was just plain poor car dealers to the side parking lots to the front and off to the side was the Topeka convention center.Then came the room ac did not work reported it to front desk on the way out to supper came back from later and was told that the ac was repaired in which it was not maintenance […] man said that the ac was weak.So they moved us to a different room that was already occuoied so they moved us to the room next door which was a up grade still over priced.Then was the prices of the food 10.for a burger because there was not any thing close in.Thank God we got the room cheap through Hotel.com a good service. Read moreGenuine Hotels.com guest review
Response by Capitol Plaza Hotel Thank you for the review regarding your stay with the Capitol Plaza Hotel. I apologize that your stay with us was not satisfactory. Apparently the AC in your room was not able to be fixed to your satisfaction that night, and I am glad that the Front Desk Agent upgraded your room. I only wish that we were able to repair it that night, but sometimes it just isn't possible. Again, I apologize to you and hope that you come back and give us another chance. Sincerely,
"Surely you could do better for the money?"
The hotel was not very good--NOT a 3 star. Check-in person was really ho-hum and a bit unprofessional. The room was dingy and run down for sure! The A/C was not cool enough. The shower pressure was poor. I would say overpriced and overrated.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Rude check in and no service over the holiday"
The check in lady was RUDE! The room was stuffy, and there were filthy dishes outside of our room. When I called to have them removed, no one ever answered the phone at the desk. There was no cleaning service on Christmas Day or resturant service, so a box lunch of a ham sandwich was provided until 5:30 pm, you were out of luck if you wanted something […] after that. They had NO SHAMPOO packets at the front desk......the fellow down there just said, "Housekeeping didn't leave us any." What, and you cannot find a packet of shampoo in an unused room?? There were so many empty rooms it seems that they could have found some! They did send my husband up with two bars of soap. Soap we had...The other crazy thing was on Christmas morning, they offered a cont. Breakfast, that offered coffee, oranges, and grapes, however, they were out of coffee and didn't seem like they were going to make any. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel of Last Resort"
The only reason you should ever stay in this hotel is if you are going to a conference at the Expo Center. Anywhere else at this price you would get a new room and breakfast included. The room was worn and dirty. The bathroom floor was sticky, it didn't look like the toilet had been cleaned in a while, and the wash cloths and towels were dingy. Furthermore, […] I reserved a non-smoking room with a king bed, and was given a room that had clearly been smoked in with 2 doubles. I realize I could have asked for a different room, but I was busy as it was and I think it is ridiculous that I should have to throw a fit to get what I reserved. Read moreGenuine Hotels.com guest review
"Capitol Plaza Hotel in Topeka, Ks 6/18 to 6/20/10"
I've stayed at this hotel a few times before, so I was disappointed to experience this downgrade in service. My wife and I could smell the odor of bodies on the bed comforter; as though it hadn't been cleaned in quite a while. We had to pull it to the foot of the bed to feel like we had a clean place to sleep. Although we left at 8:15 the first morning […] we apparently missed the housekeeping people and our room was not changed or towels replaced that day. A call to the operator resulted in clean towels stacked on the bathroom counter. The wash basin and tub drained slowly so we were showering in dirty water around our feet. There was a young dog left unattended in the next room and it yelped late into the night, keeping us awake after a long day. I used to think this was the best hotel in Topeka, but I doubt I'll ever stay there again; nor would I recommend it at this point. Read moreGenuine Hotels.com guest review
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