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Location.
Conveniently near the airport in Arlington, Marriott Crystal Gateway is close to Fashion Center at Pentagon City, Arlington National Cemetery, and Jefferson Memorial. Also nearby are Pentagon and DEA Museum.
Hotel Features.
Marriott Crystal Gateway has an indoor pool, a spa tub, and a fitness facility. Business amenities at this 3.5-star property include a business center, small meeting rooms, and audiovisual equipment. Dining options at this business-friendly hotel include a restaurant, a coffee shop/café, and a bar/lounge. The staff can provide wedding services, event catering, and business services. Additional amenities include a seasonal outdoor pool, a concierge desk, and gift shops/newsstands. Guest parking is available for a surcharge. This is a smoke-free property.
Guestrooms.
The 697 air-conditioned guestrooms at Marriott Crystal Gateway include coffee/tea makers and complimentary weekday newspapers. For a surcharge, guests can use the in-room wireless and wired high-speed Internet access. Televisions are equipped with premium cable channels, video-game consoles, and pay movies. All accommodations provide multi-line phones with voice mail. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include refrigerators, a turndown service, and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Buffet breakfasts are available for a surcharge.
Marriott Crystal Gateway has a restaurant on site.
Room service (during limited hours) is available.
An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Situated across the Potomac River in Virginia, the Ronald Reagan National Airport is the closest airport to downtown DC. Visitors can take a car or hop on the Metrorail to get to the capital or its area suburbs. The hotels and office buildings of Crystal City rise near the airport. Neighboring Pentagon City is home to two upscale developments, The Fashion Centre at Pentagon City and Pentagon Row.
see all hotels in Arlington"mostly good"
Had trouble finding entrance without a GPS because there is no actual frontage on Jeff Davis Highway. Staff was excellent. Lobby is cacophonous when occupied by more than 20 people. Signage in underground shopping area is confusing because of multiple Marriott's close together. Room very good except bed 8 inches from wall.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Conference location"
I always enjoy staying at the Crystal Gateway Marriot. It's location is convienent to all the surrounding areas and attractions. Being able to go under the hotel to the Metro, as well as all the shopping and dining options, makes it an even greater place tot stay!Genuine Hotels.com guest review
"good location"
Good experience in general, terrible breakfast organization. We wait in the line about 1 hour in the morning. The diner room personal worked very slow and they were very tiered and unfriendly. If you will stay in this hotel, don't buy breakfast.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very Nice location and Access"
Easy access to Metro, Shops. Nice atmosphere and easy parking.Genuine Hotels.com guest review
"Great stay for our family"
This was an older hotel but well taken care of and very clean. Every staff member was pleased to help us with any need, even toothbrushes for my children and me. I purchased the "breakfast included" option and it was well worth the minimal extra. I expected pastries for what I paid and we enjoyed a full buffet including a chef who made omelets to order. […] The Metro was connected to the hotel lobby through the Crystal City Shops so we never had to walk into the weather until we were in DC. Overall I was very pleased with our stay. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
We could not ask for a better stay for us to see all the DC attractions everything was great. I would recommend this hotel and I would stay here again when visitind DC.Genuine Hotels.com guest review
"Great hotel for the price"
Overall, I like this hotel, but there was an incident. We stayed two nights. We found the house keeper did not finish her job and left the room with bed sheets off from bed. She might think we already checked out and consider my room as no urgent room. She also removed my belongings such as tooth brush, paste and drinking water bottles. I claimed her […] faults and hotel accepted and offered something that I was please with. Everybody makes mistakes and important thing is how the person fixes them. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice hotel"
We stayed at the Marriott for one night and had breakfast included with our room. The hotel is very close to the subway, so getting into downtown is easy. It was a really nice hotel, good service and a nice room. The hotel parking area was full, but we could park for free (free over the weekend) in the shopping mall parking lot which connects to the […] hotel. The breakfast was good, but they need more staff; there were huge line ups. Read moreGenuine Hotels.com guest review
"location, location"
Literally one stop from DCA airport, you can access the Metro without going outside from this hotel. At half the cost of staying downtown, you can enjoy all the sights of DC. For shopping, you are better off going up one stop to Pentagon City Mall as the shops in the Crystal city complex are a bit seedy. The hotel itself is perfectly adequate, but not […] luxurious. The exercise room is modest but there are usually open treadmills/ellipticals available. Read moreGenuine Hotels.com guest review
Overall the hotel is very good. The HVAC (heat ventilation and AC) system in my room did not work very well.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient to the metro"
Although we were staying at the hotel for a conference, we did jump on the metro to go into DC. The metro station is connected to the hotel through a weird underground mall, but quite accessible. Note: there are two Marriotts (gateway and Crystal city) and both are connected through this underground mall. The rooms were clean, the service prompt. They […] just don't give you enough coffee to get started in the morning (and Einstein Bros coffee isn't great). They charge for internet in the rooms, which I think is tacky. The internet in the lobby is awful. The Atrium restaurant is okay. Read moreGenuine Hotels.com guest review
"Great hotel, with only minor issues."
It was a business trip, with some quick sight-seeing visits to the national mall on the side. Very clean, nice hotel. The only reason I said 3 on room comfort, was the placement of the heater and the cold air that came off the windows. Had to crank up the heater to battle the cold coming off the windows. The noise from the heater kicking in and out, […] and the noises coming from the mini-fridge did make it a little noisy when trying to go to sleep. However, the big fluffy blankets kept me warm, and I covered my head with the extra pillows to help block out the little noises! Also, paying that much for a room, and then having to pay $13 extra dollars for a day of internet access seemed a little excessive. It was a work expense, but I don't know why access is extra? Is WI-FI that expensive to set up and maintain? On the plus side, the proximity to the metro and the quickness of the airport shuttles made getting around easy. Staff was also very friendly and helpful. Read moreGenuine Expedia guest review
"Great property with bed issues"
The staff was accommodating and provided top notch service. It was obvious the staff was seeking out opportunities to provide service. The beds in the hotel are not in good condition. The mattresses are old and are past their comfortable period. Not up to par to comparae hotels in which I have stayed. Outside of that this is a great property with great […] staff and in a great location. Read moreGenuine Expedia guest review
"Nice hotel"
We were very happy with our room. It was clean and comfortable.Very nice staff. Nice pool in lovely setting. I used the fitness Center in the mornings. Machines were good. TV's attached to treadmill didn't always work great but were adequate. We didn't eat at the hotel so can't rate the food. The free coffee in the morning was nice. Convenient location-right […] above shopping and the metro stop. Short ride to DC. We were happy and would stay there again. Read moreGenuine Hotels.com guest review
"Only 1 complaint..."
Loved this hotel, the staff was helpful and the ammenities were nice and room was clean and well furnished. However, I have one complaint. We were never informed that we would have to pay for parking during our stay. $24 for overnight parking is ridiculous! We have never had to pay to park at a hotel we are paying good money to stay in! The least they […] could do is give us a heads up when booking, or at least tell us at the concierge desk when they asked if we would be parking there. This came as an unpleasant surprise that could have easily been thwarted if we had been warned. Otherwise, our stay was wonderful. Read moreGenuine Hotels.com guest review
"comfortable bed, conveniently located"
My husband and I stayed here because it was conveniently located across from relatives for the holidays. Staff were very pleasant and rooms clean with a comfortable bed.Genuine Hotels.com guest review
"Crystal Gateway Comfort"
The hotel is beautiful with it's grand entrance and it is close to shopping and downtown D.C. The only issue I had was the added expenses. Wired and Wireless Internet is not free, even with Silver Elite status. Parking is expensive (self or valet).Genuine Hotels.com guest review
"Great price for the area!"
The location was great! Super easy to get everywhere! The room was nice, but there was only one of everything when there were two of us staying there in a room with two double beds. Only one comfy chair, one complimentary bottle of water, one cup, etc... For the price it was good!!! I would do it again.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Marine Corps Birthday Ball"
The accomodations were Exelent but the parking was absolutely horrible for the price, I stayed awake all night long wondering if I would be able to fine my car in the morning even after I marked down the section that I believed I was parked in.Genuine Hotels.com guest review
"Very accommodating staff."
Enjoyed our stay. Hotel was very accessable with the Metro in the basement! Hotel was very clean and the staff was very accommodating. We would stay here again.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Everything is great ..."
Only the in-room Internet access need to pay extra money($13) and is very very slow.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient location and great advice"
With the Crystal City shops and access to the metro, it made it very convenient to get around D.C. and eat and shop! The pool heater was broke so water cold for kids but everything else was great.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to Washington must-see sights"
Good hotel in nice neighbourhood that is only a short taxi or metro ride away from the main Washington sights. The staff were friendly and helpful in planning our visit to the Washington sights.Our room was very clean and comfortable.Genuine Hotels.com guest review
"Restaurant disappointment"
The hotel was fine. The restaurant, Mez, needs some additional training for its staff. The main problem was the hostess. With the restaurant empty at lunch time, I sat down at a table near the entrance. Two subsequent parties were seated at tables adjacent to mine, even though there were plenty of distant tables available to give all of us diners some […] privacy. The food was served late, and the waiter was in a hurry to clear my table even before I was finished. Not a great dining experience, although the food was excellent. Read moreGenuine Hotels.com guest review
"Great stay! Would recommend!"
Great clean, hotel, very close to Metro, which is a big plus. Very clean, close to many restaurants and shops. Will definitely stay there again when I'm in D.C.Genuine Expedia guest review
"great location, rude staff"
Our stay was very nice overall. The organization of the hotel was sub-par, telling you to park somewhere, but then getting in your way as you tried, sending you into the street and trying to find your way back in a foreign city. The staff was also rude to my fiance and I, for what seemed to be because we were dressed in business apparel. Otherwise, […] the stay was very nice, clean, and quiet. Gym could use some maintenance and updating, A nice stay for my proposal in D.C. Read moreGenuine Hotels.com guest review
"crystal city"
hotel conveniently located both for driving and access to the metro. staff was excellent. elevators a little slow but that's the worst thing about it.Genuine Hotels.com guest review
"Nice hotel for business traveler"
The hotel is clean and nicely decorated. I was there only one night for business so the location was not as important as convenience. One mild complaint - the hotel is connected to a mall (with several restaurants) via a short enclosed walkway. I looked through all the materials available in my room, and nothing from the hotel indicated this possibility. […] I happened to walk past it on my way to my room, so I took a chance. I wonder how many guests never find this? Read moreGenuine Hotels.com guest review
"Comfy beds"
The hotel is very large, clean and close to everything. The beds in the standard double room are heavenly soft. The hotel was pack with convention guests but we heard no noise in our 18th floor room. Our only bad experiences were the cleaning staff did a really poor job of cleaning throw up out of two elevators, remnants were stil there as we were checking […] out the next day, and a front desk clerk was pretty rude when we had questions while trying to do video check out. Other than that it was a great overnight stay! Read moreGenuine Hotels.com guest review
"Ok hotel, great location"
This is a decent hotel. The rooms are okay, definitely no-frills but comfortable and clean. The location is what makes this worthwhile. We were travelling with 3 small kids and it was great to have access to the Metro under the hotel. Also a lot of restaurants within walking distance. We got the room rate with breakfast included, would definitely recommend […] that, the buffet is great but pricey unless you have it included with your stay. There is also an indoor/outdoor pool which the kiddos loved. Overall, happy that we stayed here. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"loved having the metro at the hotel"
Staff were wonderful. There was slight noise issue with our air conditioner and they moved us immediately to another room, no question. Front Desk Manager Ve'jn and staff were suburb. It was very convenient having the Metro a 10 minute walk, down stairs on a rainy day. The hotel is very convenient to everything and a quick jump onto 395 going south. […] Room Service staff were very friendly. Quick service to the room. Rooms had comfy beds. Only thing I didn't like was the fitness facilities. The hotel is in a great, safe neighborhood so jogging was a breeze through the area. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice Hotel, Decent Staff"
This was a quick overnight business trip stay for me, but I would say that this hotel is worth my time to rate. The staff was very courteous at check-in, and the only neutral comment I have is related to the concierge who seemed to get frustrated quickly with my lack of knowledge of the surrounding area.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Elevator issue"
We had a pleasant stay but we did have an issue...the elevators took very long....there are 3 elevators in the Arlington Tower but only two worked and they took very long.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Metro stop is SO convenient"
Location. Location. Location. This hotel is perfect for conference attendees. Restaurants, shops, and transportation just steps away, and minutes to Reagan Airport.Genuine Hotels.com guest review
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