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The Hyatt Regency Crystal City in Arlington, Va., is adjacent to the Reagan National Airport and accessible from Interstate 395. The hotel is less than two miles from the Pentagon and less than four miles from the White House in Washington, D.C.
This Washington hotel features a 24-hour business center, 19 meeting rooms, and a 23,000-square-foot exhibit hall. A three-story glass atrium rises above the lobby. The Hyatt Regency Crystal City concierge can arrange preferred tee times at area golf clubs or spa services and at area health clubs. The hotel also offers a fitness center, a seasonal outdoor pool, and a jet spa surrounded by a sundeck. Cinnabar offers breakfasts and lunches. Lobbibar serves signature cocktails and light fare. A complimentary shuttle takes guests to and from the airport during scheduled times.
The Hyatt Regency Crystal City features 685 guestrooms with subdued earth-tone décor. The guestrooms include 30-inch flat-screen LCD televisions. Guestroom windows provide views of the airport, Potomac or monuments. All guestrooms are equipped with high-speed Internet access. Extra seating is provided with upholstered chairs and ottomans. In-room safes are laptop computer compatible. Bathrooms include Portico Spa amenities and rainforest showerheads.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Valet parking costs USD 27.00 per night with in/out privileges
Air conditioning is available for an extra charge
Rollaway beds are available for USD 15.00 per stay
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
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For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Valet parking costs USD 27.00 per night with in/out privileges
Air conditioning is available for an extra charge
Rollaway beds are available for USD 15.00 per stay
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Situated across the Potomac River in Virginia, the Ronald Reagan National Airport is the closest airport to downtown DC. Visitors can take a car or hop on the Metrorail to get to the capital or its area suburbs. The hotels and office buildings of Crystal City rise near the airport. Neighboring Pentagon City is home to two upscale developments, The Fashion Centre at Pentagon City and Pentagon Row.
see all hotels in Arlington"Needs a restaurant!!!!"
Hotel was fine. Nice rooms, VERY friendly service, but basically no restaurant to speak of. There is one there, but the menu is HORRIBLE ( spaghetti, one small,nasty steak, one or two seafood dishes. And the restaurant atmosphere is similar to the breakfast buffet area of a holiday inn express. Luckily other surrounding hotels have decent restaurants. I'll […] stay at a different place next time for that reason... Read moreGenuine Hotels.com guest review
"Hyatt Crystal City"
The rooms were beautiful but the shower had not been cleaned very well and the room was covered in a layer of dust. The service staff need to do a better job of cleaning rooms in between stays.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Barely there."
Upon arrival the initial room had a muggy odor. We had to get another room. Later, the shuttle service was awful. Every time I called for the shuttle at the metro they said it ran every 15 minutes however, we waited 20 minutes or more. We did speak with a manager.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
I felt nickeled & dimes for amenitiesGenuine Hotels.com guest review
"So - So"
Self check in worked well. Asking the valet / concierge for information was a challenge. It seemed they were too busy to take a minute and answer some questions. Room was small, but clean. Hallways were dingy and musty. Not close to metro, about a mile away.Genuine Expedia guest review
"Everything at a price. - too expensive"
First of all the hotel wants you to pay for wifi internet connections There is only valet parking which cost $20 When the doormen see you approaching they won't always open the when they see you coming Too busy not enough help checking in and out No free coffee or complimentsGenuine Expedia guest review
"Close to a shopping mall and restaurants"
The hotel was comfortable for some of the furniture in my room was a bit worn. Staff were very courteous and accomodating.Genuine Hotels.com guest review
"This hotel best days are long gone"
The hotel was dirty and lack cleanliness, service was good, but i will not comeback again.Genuine Hotels.com guest review
"check out time is too early. 12 am checkout"
check out time is too early. 12 am checkout is too early. Needed to catch my flight @ 7pm. I had to stay at the lobby for 4 hours.Genuine Hotels.com guest review
"Nice hotel no parking"
I overall enjoyed my stay the parking was $27 per night and a lot of fees for in room dining.Genuine Hotels.com guest review
"I expected a lot more."
The hotel was nice. But, there was a mysterious red stain on the floor and a few other stains and scuffs around the room. There was no iron present in the room when I checked in. What really grinder my gears was the hour long wait for additional towels and wash cloths. Ridiculous! When they finally arrived I received more than needed which wad nice. […] Overall, I enjoyed my stay. Read moreGenuine Hotels.com guest review
"I don't recommend hotels without free wi-fi."
The hotel was fine, but the high daily charge for Internet service precludes my recommending the hotel to other friends. For today's business traveler, Internet access is as important as having hot water and clean towels in the room. Any hotel that does not provide free wi-fi does not get my recommendation.Genuine Expedia guest review
"Weekender"
It's in a great location close to the metro and DCA airport...not a friendly staff as I thought...I had to wait in line for 10 minutes before somebody acknowledged I was there :((((Genuine Expedia guest review
"Strategically located hotel but hotels.com ....."
In general we were satisfied with the stay except one issue, which pretty much affected our overall impression. Our reservation through hotels.com included breakfast for two ( 2 x $17 value based on hotel rates) as part of the spring promotion of the hotel when we made the reservation. When I checked in and asked about the breakfast there was a no mention […] of it by the receptionist according to their records. Unfortunately hotels.com also failed us as the reservation printout had no mention of it. Luckily, during the reservation stage I captured the screen for offerings available to decide later. That screen capture document was the only evidence that proved that we had breakfast included as part of this rate. Until last day we couldn't convince the hotel that our reservation included breakfast. On the last day, thanks to a smart receptionist who accepted our evidence to be satisfactory, we were able to have late breakfast or lunch on our departure date. Upon asking she was wiling to provide voucher for two of us and my son as we couldn't used 6 breakfast vouchers in three days of our stay. Although they still owe us 3 breakfasts but the reason I wanted to write this is to ask hotels.com to be more careful on what they provide on the screen while making the reservation and what they provide in writing for the offers included with the reservation. Read moreGenuine Hotels.com guest review
"eh."
The room was full of dust. It was all over the furniture, and flew out of the vents when I turned the air conditioning on. My room was by the ice machine, and contrary to most places, where they tuck that away into an alcove, it was right there in the hall next to my door. The second night, there was also a huge spider in my room. I think he also came […] in through the vents. The hotel also needs more in the way of restaurants, since there's nothing around there except other hotels. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hayatt"
Rooms were not clean... Bodily fluids (if you know what i mean) on the couch. Maid did not do a good job at cleaning the room.... Breakfast was good, location is great, very quiet. Overall it was ok....Genuine Hotels.com guest review
"Parking is a Nightmare here!"
The hotel was hard to find and located hidden off the main highway. When we arrived we were surprised that Valet parking was $27 and our only other choice was off street parking which was metered from 8:00 am - 6:00 pm Monday through Saturday. Having found a secluded space almost a mile away we had to lug our suitcases. Once we arrived and went up to […] the room we were happy to see a good size, comfortable room. Only draw back is the bathroom was a hole in the wall and not enough space to swing a cat. The door almost backed up to the toilet - its that tiny! There was dust on the pillows so it made us think how clean it really was. The water bottle in the room were $5.00! You could get the same amount at a convenience store for $1.50. The couch was nice and backed up to the windows so it felt like have a window seat. The view wasn't so great since all you can see was other office buildings. The place was ok for the amount of money we spent, but I would not stay there again. The parking was a nighmare and the one night we decided to pay the valet so we didn't have to walk so far the garage was full!!!! Never again. There are so many places around the airport and nearby neighborhoods that offer free parking we won't need the hassle. Read moreGenuine Hotels.com guest review
"disappointing for the price"
for the price, it's disappointing--cleanliness wasn't up to the high standards one would reasonably expect for what you're paying. mediocre, at best.Genuine Expedia guest review
Hotel staff courteous and efficient. Room on 15 floor, beds comfortable, bath extremely small, room for barely one person, no towel bars to hang wet towels except over the shower rod, shower head small (from the 50's) "snake" lighting which was so dim could not see to put make up on or read. Would probably not stay again. Like Doubletree better.Genuine Hotels.com guest review
"Bad experience with our Room"
First we were greeted by a not-friendly male staff in the check-in counter. No smile, no "welcome to Hyatt!", he looked like he doesn't care. Too bad the ambiance of the lobby was supposed to be warm and friendly but he wasn't. Ignore. On to the room. Nice, 15th floor with a view of the AirForce Memorial. Room looked clean from a glance, looked closer […] and dust galore at all the lamps, like they haven't been wiped for years. Can't believe for a Hyatt hotel. I took picture of it. Room looks elegant but what is elegance if it's full of dust? Eww. The rest I will enumerate: THE BAD- coffeemaker dirty when we first came in, bed not neatly made(pic) everytime we come back to the room after a long day, garbage can full not emptied. Coffee wasn't replenished. This is the the lousy work of one lazy housekeeper. THE GOOD- We finally complained on the 3rd night, Supervisor saw it and immediately took action, the "Hyatt way". Shuttle service is very convenient. Restaurants on premises. Location is superb. Read moreGenuine Expedia guest review
"No Drain, No Gain"
Lobby area was lovely, and staff were polite and helpful. My room was ok; the most frustrating issue was that my tub/shower wouldn't drain, and so I stood taking my shower in water up to my ankles. That grosses me out. Also disappointing that there was not a fridge in the room, and the TV was of poor qaulity, with very limited channel offerings. My […] main reason for rating the hotel service onb the poor side is that internet and cell phone reception throughout the hotel was awful. For a hotel that specializes in business travelers, and with the level of technology now available to us, it is unimagineable to me that technology connection would continue to be an issue - but here, it surely was. Read moreGenuine Expedia guest review
"Some good points and some not so good.."
Hotels seemed old and staff that attended to us did not seem enthused - though it was late and hurricane Irene had just gone by. Room decor was towards the high end. Older hotel that could do with some renovation to keep up. 3.5 Stars for meGenuine Expedia guest review
"Family Vacation"
Convenient location for access into the D.C. area. Shuttle service a huge benefit. Room carpet filthy and stained. Overall, a nice hotel which could use new carpeting.Genuine Hotels.com guest review
"Good location"
Walls were paper thin. Could here the kid crying next door early in morning. Close to train to DC. Park in public lot around corner for $15.Genuine Hotels.com guest review
"Watch out"
Checking in was inconvient. Slow, and no real place to "check in". The most disappointing was their computer service. It costs unbleiveable prices to print out and even log on!!!!!Genuine Hotels.com guest review
"HYATT REGENCY CRYSTAL CITY"
ALL WENT WELL THURSDAY AND FRIDAY. SATURDAY; 1. BED POORLY MADE 2. NO CLEAN CUPS OR GLASSES. USED GLASSES LEFT AS THEY WERE.ICE BUCKET HAD WATER LEFT FROM MELTED ICE. CALLED HOUSEKEEPING TWICE FOR CLEAN GLASSES. ONLY RECIEVED PROMISES, NO CLEAN GLASSES. SAME RESPONSE AFTER CALLING FRONT DESK. WENT TO LOBBY MANAGER NOT AVAILABLE, DEALING WITH OTHER […] ISSUSES. Read moreGenuine Hotels.com guest review
"Disappointment"
This hotel was very nice BUT they need to know how to make beds, as soon as I opened the bed, all the sheets came untucked - ugh! There are too many hidden costs, $25 per day for valet parking and you don't have the option, must valet. Food is extremely costly. The retrieving of our car was very timely, given plenty of time to get our car we ended up […] late for a reservation. This hotel also is not as close to shopping and sights as they want you to believe AND the traffic is horrible, however, traffic isn't their problem. Read moreGenuine Hotels.com guest review
The furnishings were pretty dinged-up showing a lack of management care. The carpet was absolutely disgusting with huge stains and bad traffic wear. For an upscale hotel this was pathetic which could explain the discounted price. When reserving a king bed, I expect a king bed and not the lame excuse that none were available. Didn't realize that I would […] also need to pay for parking. The room was contemporary with a comfortable bed. Service was very helpful after a long drive to the hotel. Read moreGenuine Hotels.com guest review
The hotel was booked for a large event that went on until 4 am. The guests were noisy and yelling in the halls. The staff was unresponsive to our request to have security take care of the problem. When I went to the front desk the following morning they apologized, moved us to another floor and reimbursed me for the first nights stay. The rest of my […] stay was very nice and quiet. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not Impressed"
The room was okay at best. The hotel lobby was under construction. The hotel store was closed. Housekeeping would not answer the phone. They didnt service the room. NO PARKING. If you used the garage it was $6.00 per entry on weekends and $10.00 per entry on weekdays. PLus it was not connected to hotel so one had to walk down the street to get back […] to hotel. Valet service $25.00 per time. Read moreGenuine Expedia guest review
"Hyatt Regency Crystal City in DC airport"
Parking Space Full sign is there all the time, only Valet Parking available. We have to spend $14 to park in nearby parking site. No breakfast, only coffee provided will not go there and not recommend friends to go although the Hotel and room are very good.Genuine Hotels.com guest review
"Hyatt Crystal City - Valet Parking Only"
My biggest complaint was they make you valet your car and pay $25 a day for it. The valet service was really slow to top it off.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Act like a real Hyatt"
With all the traveling I do, normally I prefer to stay at a Hyatt. This one was very different. I did not appear to me the staff really cared about the quality of my stay. I waited 40 minutes for a shuttle to pick me up from the airport and then had to catch a cab on the return due to an early flight. At least for what you pay, Hyatt can afford to give […] you some complimentary internet. Be real. Common sense will tell you, if you are having construction near one of the restaurants, throw in a complimentary breakfast to compensate for the inconvenience. Your the experts, act like it. Read moreGenuine Hotels.com guest review
"Hyatt Regency Crystal City"
Hotel was a bit dingier than I thought it would be. In addition, the service was petty. They charged me for every little service, including holding a piece of mail...$6 for holding it for less than an hour. Even Motel 6 doesn't do that!Genuine Hotels.com guest review
"Not Impressed"
Hotel wasn't terrible; but it was definately older and showed signs of its age. The front entrance was undergoing renovations so things were rather messy.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"near airport but far from city anx stores"
well they dont have idea about the welcome gift from expedia, the shuttle to metro and airport is helpful. if it wast for the shuttle. i stayed at other hotel, the site is near airport and no near else, minimum 3. blocks walking to store, internet is not free.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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