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Location.
The Hyatt Arlington is located four blocks from Arlington National Cemetery in Arlington, Va. The cemetery grounds were officially designated as a military cemetery in 1864 and now hold more than 300,000 from all the nation's wars. The Lincoln Memorial and the White House are within two miles. The Rosslyn Metro Station is across the street from this Arlington, Va., hotel. The National Aquarium and Vietnam Veterans Memorial are less than two miles away.
Hotel Features.
The Hyatt Arlington serves freshly grilled seafood at Cityhouse restaurant. The eatery features panoramic views of the city and the menu changes every two to three months. The on-site bar, Key Bridge Terrace, serves 12 vodkas, coffee and other beverages. This Arlington, Va., hotel includes a business center and offers high-speed Internet access. Meeting space is available. The hotel's fitness center is open 24 hours a day.
Guestrooms.
Guestrooms at the Hyatt Arlington are equipped with cable television and wireless Internet access (fees apply). Desks are provided. Guestrooms include coffeemakers. Bathrooms at this Arlington, Va., hotel include Portico spa bath amenities. Guestroom windows provide views of the Potomac River and the city or Georgetown.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Self parking costs USD 20 per day with in/out privileges (a different rate applies for extended parking)
Valet parking costs USD 25 per day with in/out privileges
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Self parking costs USD 20 per day with in/out privileges (a different rate applies for extended parking)
Valet parking costs USD 25 per day with in/out privileges
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
The road to Arlington passes by the solemn Lincoln Memorial and leads to hallowed ground: the Arlington National Cemetery. This resting spot includes the Tomb of the Unknown Soldier and the graves of John F. and Robert Kennedy. Arlington County is home to other symbols of US military might, including the Pentagon and the US Marine Corps War Memorial, better known as the Iwo Jima Memorial.
see all hotels in Arlington"Definitely not a 4 Start Hotel!"
There is nothing much around this Hotel, other than the convenience of the Rosslyn train station. The hotel certainly shows its age and for a Hyatt Hotel was a major disappointment. The lobby is like a two star hotel, the amenities almost nil and the service under par. The second day we had no bath mat or soap in our room after housekeeping completed […] their services. Personally, I would be more careful in choosing my hotels from now, in spite of the ratings on Expedia and other websites.and it is hardly likely that I would choose a Hyatt....this was the first and possibly the last...My Son stayed across the river in Washington DC at the Washington Hilton and I must give credit to Hilton Hotels and their group, they run a really nice operation. I have yet to stay at any Hilton facility and be disappointed. In general, this was probably one of my most unpleasant stays in the past thirty years! Read moreGenuine Expedia guest review
"WiFi"
Shouldn't WiFi be a standard feature?Genuine Hotels.com guest review
"Well located hotel in Arlington"
Very comfortable hotel with extremely friendly staff members ready to help you any time. Only downside happened upon check-in as we were given a room with no view and windows facing noisy air-conditioning ducts. This room should only be rented out with serious discount. The hotel however promptly changed the room for us when we complained, so all went […] well. Read moreGenuine Hotels.com guest review
Response by Hyatt Arlington Thank you for comments about your recent stay at Hyatt Arlington. I was disappointed to learn that you did not enjoy your room upon arrival. However, I am glad the front desk was able to move you to a more enjoyable room. I hope we have the pleasure of welcoming you back to Hyatt Arlington in the near future. Thank you again for your post. Warm regards,
"they tried to switch rooms on me"
I booked a room with one type of bed and they tried to give me a completely different type of room. While they eventually gave me the type of bed I booked, it made me rather grumpy after a long trip. Otherwise, it was comfortable.Genuine Expedia guest review
"Horrible Service!!"
My husband and I decided to stay at this hotel because it was so close to the airport. We had a 6:00 AM flight out of Regan. When I checked in I asked if a taxi could pick us up at 3:45 am to take us to the airport. The clerk laughed and said that if I had a 6:00 AM flight the earliest the taxi should be at the hotel would be 4:30 or 4:45. I wanted […] to be at the airport early but with his insisting I told him 4:15 would be the latest I would want the taxi there. He still felt this was too early, but he said there would be a taxi. That night we asked for a wake up call at 3:45 am. We never received our wake up call and I woke up panicked at 4:15. I called the front desk and explained we didn't receive our wake up call and asked him to hold the taxi and that we would be down as soon as we could. We raced down to the lobby around 4:30 and the front desk clerk gave us the worst service we have ever experienced. First, he didn't know how to work the computer, he said someone had turned on the pop-up blockers so we couldn't print our boarding tickets out. He said he couldn't help. Then he said I could use his computer behind the desk. Once I got over there he disappeared. I had no idea where to print to or what to do with the computer. He never can back and he never told the taxi to wait. So we are in an empty hotel lobby at 4:45 with no taxi and our flight boarding in 30 min. I was furious. If you are going to stay here be prepared for some lousy service and if there is a problem, they just disappear! Read moreGenuine Hotels.com guest review
My AC in room was not working as it was saying "lock", I emailed the manager and did not get his respond until I had already checked out the next day. I did not sleep well due to being warm in the room. I am Deaf so email was the only way I could reach someone but it was not done in a timely manner. :(Genuine Hotels.com guest review
Response by Hyatt Arlington Thank you for taking the time to post. I am so sorry that I was not able to respond to your request in a timely manner. Unfortunately, your email came in late on Saturday night and I did not check my emails until midday on Sunday. Again, please accept my sincere apologies.
"Awful experience"
We stayed here for the first time as we were in town for the Rolling Thunder bike rally. This hotel did not deliver what it reports. Room services was not good, the Key Bridge Terrace bartender could not make two of their signature drinks correctly (at $11 a pop they should be drinkable), we did not have room cleaning for all three days of our stay, […] parking keys did not work, and we had to complain to the manager on duty just to get maintain up to look at the bath tub. After we had been out all day in the hot sun (8-3), we had been promised the bath tub's drain would be fixed it was not. We have a 5 month baby that needed a bath badly and we couldn't even bath her. Then we realized the room had not been touched even though housekeeping was across the hall when we left that morning. Jennifer, the manager on duty, told us it takes at least 8 hrs for your room to be cleaned since their hotel is so big. Well we often come to DC and stay at the larger chains but this is the first time our room had not been serviced. Trust me....stay somewhere else! Oh and the Starbucks doesn't have decaff anything either! Read moreGenuine Expedia guest review
Response by Hyatt Arlington Thank you for taking the time to write. Please accept my sincerest apologies for the issues you experienced during your stay. I was surprised, and obviously dissappointed, to learn about each of these concerns. Please know that we have addressed each of these items with all the department heads involved. We are confident that upon your return, you will receive the level of service one expects from a Hyatt hotel, and that is typical of the Hyatt Arlington. Again, thank you for taking the time to post. We look forward to your return. Sincerely,
"My Review"
Hotel looks very nice and for the price I paid was more than comfotable. I gave a bad review because in the same time with us a group of 20-30 kids (14-18 yrs) checked-in in the hotel .They made a lot of noise until 4 AM in both the nights we stayed there and nobody did nothing. Even when we called complaining about they still didn't do anything, so […] that's the reason I have choose so low grades. Read moreGenuine Expedia guest review
Response by Hyatt Arlington Thank you for taking the time to write. I am glad you appreciated our hotel and the value for your room. I was disappointed to learn that your stay was disrupted by some of our other guests. Please accept my apologies. The weekend you mentioned we had a large youth group in the hotel. Despite the best efforts of the chaperones and our staff, it was an active weekend. This was a rare occurrence for our hotel. Our guests often comment on the calm and tranquility of the hotel compared to places closer to the center of the city. I have shared your remarks with our staff so that we can prevent a reoccurence of your type of experience. Again, please accept my thanks for your comments and for your business.
"Not what I reserved"
I was in DC with my fiance celebrating his 28th birthday with friends that lived close by. Upon arrival, we were told that the king bed that we reserved a few weeks prior was no longer available. We had to take a room with 2 double [very small] beds instead. My fiance and I ended up sleeping in separate beds. It ruined our weekend. We got comped a breakfast. […] That was nice, but didn't make up for not having the proper reserved bed type available. Read moreGenuine Hotels.com guest review
"Room smelled like smoke, hotel staff not friendly"
I was very disappointed. It was fairly expensive to book a King Business Plan room for 3 nights and when I checked in I was told they had no more King Business Plan rooms available, even though that was what I prepaid for. The staff was not apologetic or particularly nice about this. I ended up in a handicapped room where the shower was a foot shorter […] than I am (I'm 5'6) and the toilet seat was broken. The room also smelled like stale cigarette smoke that they had tried to cover up with some sort of strong room freshner. I would definitely not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Response by Hyatt Arlington Thank you for your post. I was surpised and disappointed to learn of your experience. Know that this is in no way typical. The Hyatt Arlington prides itself on exceeding guests' expecations. Obviously, we let you down in this regard. Please know that I have discussed these issues with our team. We have taken immediate actions to correct these issues to prevent a reoccurence. I am confident that, upon your return, you will receive the welcome that one expects from the Hyatt Arlington.
"Wifi"
I paid for Wifi and signed on using my Ipad. I then wanted to use my computer and was told I would have to pay again for the second device. RIPE OFF. this is ridiculous. One payment should pay for Wifi for the room. Cheaper hotels offer Wifi for free. Crazy that a four star hotel charges for Wifi in the room.Genuine Hotels.com guest review
"not impressed"
Given the 4 star reviews, I was not expecting such a tiny, cramped, room. There was not an available outlet for the coffeemaker, so I wound up putting the appliance in the bathroom. The whole room was taken up by a bed and a tiny wing chair. I will go across the river next trip and stay in Georgetown or Washington, DC, where similarly priced rooms are […] larger and more comfortable. This hotel was a big disappointment. Read moreGenuine Expedia guest review
Response by Hyatt Arlington Thank you for taking the time to post. I apologize if your room was not completely comfortable. It sounds like you stayed in one of the few petit rooms in our inventory. Please know that the majority of our rooms are more accomodating. If you visit us again, please call the hotel directly and we will be certain to reserve a larger room for your convenience. Best,
"やはりバスタブが欲しい…"
設備ではやはりバスタブがなく、シャワーだけというのが難点かも。３泊しましたが、インターネットが有料なのはマイナスだけど有線ＬＡＮもあったのは良かったです。ただ、。いつも朝９時くらいにベッドメーキングでノックされるのは嫌でした。交通は、ダレス空港からバスで直接来られるし、メトロの駅にも非常に近く便利です。スーパー(Safeway)もすぐなので、買い物も困りません。Genuine Hotels.com guest review
Response by Hyatt Arlington Thank you for taking the time to share your feedback. Based on this rating it seems we did not meet your expectations. Please contact me directly, so I can address your concerns. Thank you again for your time
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