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Location.
Situated in Lubbock, Country Inn & Suites Lubbock is close to Clapp Park, OMNI Theater, and Science Spectrum. Also nearby are Buddy Holly Center and American Wind Power Center.
Hotel Features.
Country Inn & Suites Lubbock has an indoor pool, a spa tub, and a fitness facility. Business amenities include a 24-hour business center, a meeting/conference room, and audiovisual equipment. A complimentary breakfast is available. Additional amenities include multilingual staff, gift shops/newsstands, and barbecue grills. Guest parking is complimentary.
Guestrooms.
The 64 air-conditioned guestrooms at Country Inn & Suites Lubbock include complimentary newspapers and coffee/tea makers. Televisions are equipped with satellite channels and pay movies. All accommodations provide desks and multi-line phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and hair dryers. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and windows that open. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary buffet breakfast.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"Not what was offered"
We selected this hotel because it had an indoor hot tub AND an in-room refrigerator. When we got there we immediately noticed there was no refrigerator in the room. The desk staff said that only SOME of their rooms have refrigerators, and blamed Hotels.com for the selection of a room without one. They also stated they couldn't move us because they were […] fullly booked. When we went down to the hot tub, we found that the control was broken, and there was hot water but no jets. I noticed that the hotel also turns off access to the pool well before the posted closing time. The room was clean, and had night stands on both sides of the bed (which is oddly uncommon). The bed, however, was the hardest we have ever encountered, more like Morgue Slab than Hotel Extra Firm. The AC unit maintained room temperature by blasting icey wind then shutting down, forcing a sleep cycle of cover/uncover/cover/etc. The toilet clogged, but the staff response was prompt. Read moreGenuine Hotels.com guest review
We had a great stay with country inn and suites. Staff was really helpful and friendly.Genuine Hotels.com guest review
"Enjoyed Breakfast!!!"
The rooms were clean! Everything was smelling great:) Service was ok..Walls a little thin,me and my son were laughing and got called on for disturbing' The next day we couldn't get in our room our keys were changed. All our stuff was in our room! That's because I had booked two days" but the lady did help but wasn't sure what happened! We didn't ea […] ither???? Read moreGenuine Hotels.com guest review
"Room was okay, staff was friendly"
My room was clean and the hotel staff was courteous, friendly and helpful. The bathroom had no place to put clean clothes which was a little annoying. The room had no closet so items had to be left in the floor. Never could get connected to the WiF but wasn't there long enough to worry about getting help. Typical morning buffet, coffee was hot and […] fresh. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best nights sleep"
The hotel and room was extremely clean. Best nights sleep in an amazingly comfortable bed. Was a little noisy but my stay was as pleasant as the 4 star hotel I stayed in near the galleria in Dallas. I will absolutely stay here again!Genuine Hotels.com guest review
REALLY ENJOYED IT. THE ONLY ISSUES IS THE NOISE OF OTHER ROOMS SUCH AS SHOWERS, TOILET FLUSHING AND NOISE IN THE HALLWAYSGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"As expected"
Holiday Inn Express has very nice accommodations, great beds, good complimentary breakfast, good room rates (when Texas Tech is not playing a home game) and a free USA Today newspaper. Our stay was very satisfying. We highly recommend this hotel.Genuine Hotels.com guest review
Business stay. Average Holiday InnGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A pleasing place to stay."
The hotel was nice and the host was informative. It is near many dining establishments and is also located very near our vendor there in Lubbock, TX.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Enjoyed ourselves very much.Genuine Hotels.com guest review
"freedom from home"
I was very surprised at the poor quality of the linens--------torn. Otherwise, our stay was quite nice.Genuine Hotels.com guest review
No surprises, pretty standard for a Holiday Inn Express. Room was next to vending machines so that added a bit of noise. The hotel was undergoing remodeling, but that did not negatively impact stay. Staff was friendly and breakfast items were standard. Room was comfortable and clean.Genuine Hotels.com guest review
Hotel was undergoing refurbishing and that was a major inconvenience.Genuine Hotels.com guest review
"so so location, but not enough to worry about"
Overall, a good stay. Polite and friendly staff. The surrounding neighborhood made me slightly uncomfortable, especially considering the amount of equipment in my service vehicle. The hotel is located on a US highway, and easy to find, and it is less than 4 miles to the Texas Tech campus and all of the eating joints you expect. Housekeeping earns only […] a mid level rating. While clean, there was a lack of attention to detail. I still had coffee grounds in the maker, even though they resupplied the coffee I used. The next night when I got back to the room, my ice bucket still had the water from the night before. It was hard to miss since I had moved it to a side table. Read moreGenuine Hotels.com guest review
Excellent service and very cleanGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Holiday Inn Expresses in Lubbock"
Holiday Inn Express has always been my favorite place to stay away from home. This trip was the worst experience I have ever had. We changed rooms within one hour of arriving due to the noise in the hotel. The second room was a little better but not a lot. We paid for an King Executive Room but did not get that. The second night, we were locked out […] of our room, had to go back downstairs to obtain new keycard, then when we got inside and started to shower there were no towels (we had not used any since our arrival). Asked when the manager would be there and was told the next morning at 800 a.m. He was not there at 10:00 a.m. when I asked to speak with him. Was told the wrong times for breakfast bar so when I went downstairs no breakfast was ready. The day we checked out I asked again to speak with the manager and was told he was not there. He evidently is the manager of all Holiday Inn Expresses in Lubbock therefore we will not be staying at any of them in the future. The walls were paper thin and I could hear talking in the next room. Oh let' not forget housekeeping going to each and every door on the floor each and every morning around 900 a.m. and knocking wake up housekeeping. Not the restful three days I had planned. Had I not paid in advance on Hotels.com we would not have stayed the three nights. VERY BAD EXPERIENCE OVERALL! Read moreGenuine Hotels.com guest review
Everything was good except that none of the equipment in the gym workedGenuine Hotels.com guest review
"Nice Hotel...."
The rooms were very clean and the staff was very nice. Our microwave didn't work in our room, but we did just fine. The breakfast was ready on time and was kept fresh. I would choose this hotel again!!Genuine Hotels.com guest review
Great experiance. Clean rooms. Will stay there again.Genuine Hotels.com guest review
Our stay was great and the room was really nice. However, even though there was a "security gaurd" in the lobby one of our cars was still broken into and lots of stuff was stolen during the night. I was disappointed in the hotels reaction or care regarding this incident.Genuine Hotels.com guest review
"breakfast /staff"
Great full breakfast. Staff very polite and helpful.Genuine Hotels.com guest review
"only one complaint"
I have only one complaint regarding this hotel. They are in some serious need of some new pillows ! Every other Holiday Inn express has incredible pillows. The ones in our room were worn out years ago and need to be replaced.Genuine Hotels.com guest review
"OK for 1 night"
Was ok. We were just stopping for a single night and got in late. Beds were comfortable. Air conditioner was noisy, view was rather bleak. But for an overnight stay it was fine. However, I don't quite understand the design many hotels are now using for their shower curtains, which are curved and tend to cause the curtain to slide to the middle. We ended […] up with water everywhere. Read moreGenuine Expedia guest review
"good"
very good front desk serviceGenuine Hotels.com guest review
"Not Impressed"
Very outdated, fixtures in bathroom rusted, biggest disappointment was the indoor swimming pool was way cold and the grandchildren who love to swim would not even get in. Swimming was one of the main reasons we took the trip!!Genuine Expedia guest review
"travel on a shoestring? Not here!!"
I stayed here because I knew Holiday Inn Express would be clean, not because of the location. The people were really nice and the hotel overall was clean, my issue is that they charged a "HOLD" on my card of over $200. I made the trip to see my son at Tech who was having some issues, so I went on a shoestring budget. Its been 3 days since I checked […] out and it is STILL on my bank notice - giving me a negative balance!! This is unacceptable. Read moreGenuine Hotels.com guest review
"holiday inn express I-27"
Really nice place to stay, would stay again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Used to be a good place"
We have stayed at this hotel before and it was fine. This stay, however, was a big disappointment. Our room basically looked nice until you really start looking at everything. The bathroom floor was dirty; not horribly, but there were spots and debris on the floor. When I walked on the carpet of the bedroom in sock feet, the bottom of my socks got dirty. […] The room looked like it hadn't been dusted in a while. The worst experience though was in the hotel's business room. The computer and keyboard was dirty. The keyboard had a thick, crusty layer of hard yuk topping every key. I will not be staying here again! Read moreGenuine Hotels.com guest review
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