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Location.
Situated in the heart of Chicago, JW Marriott Chicago is steps from Chicago Board of Trade Building, Skydeck Ledge, and Willis Tower. Also nearby are Art Institute of Chicago and Millennium Park.
Hotel Features.
JW Marriott Chicago has a full-service spa, an indoor pool, and a sauna. Public areas are equipped with wireless and wired high-speed Internet access (surcharges apply). Business amenities at this 4-star property include a business center and small meeting rooms. This spa hotel offers a restaurant and a bar/lounge. The staff can provide concierge services, wedding services, and event catering. Additional amenities include a 24-hour fitness facility, gift shops/newsstands, and a fireplace in the lobby. This is a smoke-free property.
Guestrooms.
The 581 air-conditioned guestrooms at JW Marriott Chicago include minibars and safes. Wireless and wired high-speed Internet access (surcharge) is provided. Televisions are equipped with pay movies. All accommodations provide complimentary newspapers and phones. Additional amenities include bathrobes and irons/ironing boards. Turndown service is available nightly.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The Florentine - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Staff was very helpful, professional, attentive, and kind. We thoroughly enjoyed our stay.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Newly renovated, great service"
My room was beautiful. I am on a special diet and in-room dining was very accomodating with my requests. I will stay here again on my next business trip to Chicago.Genuine Hotels.com guest review
"excellent on every level"
Loved the JW Marriott. Great location for me, terrific staff. Room was spacious and comfortable. The restaurant is also marvelous.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to the Lake and Miracle Mile shopping."
Excellent service, very friendly staff. Most of all, the room was extremely clean and comfortable. I would recommend this hotel to anyone.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great experience fantastic hotel."
It was very comfortable lots of great things about their service.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The JWM in Chicago was a great surprise. I expected it to be good but it significantly exceeded expectations in every way, particularly in the physical facility. Also the staff could not have been better. Hard to beat. Now don't go and use this to raise rates. TedGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"JW Marriott"
Excellent value.Genuine Expedia guest review
"One of the best choice downtown"
Definitely recommend this if you are staying downtown. Best hotel in the price range. Wasn't as crowed as the regular Marriott on Michigan AveGenuine Expedia guest review
"JW Marriot Chicago"
The hotel is great and the serivce from the people working there was the best I have ever had in a hotel. Would really recommend to everyone. great location in the heart of downtown and just two blocks from the famous Willis (Sears) Tower and its skydeck-ledge. the only thing I was supprised about was the selection of movies to oerder in the room (not […] to good). thank you I had a great time. Read moreGenuine Hotels.com guest review
"I would stay here again."
Good Hotel. Not many restaurants around. Train station nearby.Genuine Hotels.com guest review
"Growing pains - lack of consistency"
I have had the opportunity to stay at this hotel multiple times since it opened. Here are some examples of the varying levels of service I have received: 1) Check-in process - Sometimes I am greeted at the entrance with my key, other times I am not. This is advertised as a feature for platinum members and should be consistent. 2) I have had receptionists […] walk me through every detail of the hotel as though I have not stayed, even though it is clear on the screen in front of them that I have been here before. I expect an efficient check-in process. 3) Room preparation and cleanliness a. Sometimes there are water glasses in the room, and sometimes there are none; b. Sometimes there are water bottles in the room, sometimes not; c. One time I had a bathroom with urine splatters on the toilet. 4) Food service a. Lack of consistency ordering from room service, I have always requested steaks medium. They have arrived ranging from bloody to medium; b. On one occasion, my order was delivered minus the entrée. When the server returned with the entree, the temperature was lukewarm; c. Garnish and tray prep always varies. 5) Gym - The steam room was out of order on my most recent visit. I am surprised a new hotel would have broken facilities already. On a positive note, the staff I have interacted with, especially in the gym, are extremely helpful and professional. I expect the issues I have identified are growing pains, and hope they are corrected soon. Read moreGenuine Expedia guest review
"Finally - another high end option for lower loop"
Gorgeous hotel. Great addition to the area. Will definitely stay again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Kjempeflott urbant hotell i Chicago"
Dette var min første reise til Chicago. Jeg er meget tilfreds med oppholdet på JW Marriott. Generelt kjempefint hotell på alle områder... både rom, lobby, bar, restaurant, etc. etc. Du får oppleve et førsteklasses hotell med et servicevennlig personale som yter den service man håper på. Å bo i sentrum av Chicago plasserer deg selvfølgelig i nærheten […] av alt og shoppingmulighetene er derfor unike. Her kan en f. eks spasere nedover mot "Millenium Park" kvartal for kvartal, mens en stikker innom det ene etter det andre shoppingsenteret. Det finnes nok av kjente merkevarebutikker, spesialbutikker, osv. Tro meg... dere finner alt en ønsker, + mer. Forresten... i tillegg til et mega stort TV ved sengen, får du TV integrert i speilet på selveste badet... lol :-) SLÅ DEN! Jeg ønsker definitivt å returnere til dette hotellet. Read moreGenuine Hotels.com guest review
高いホテルとしては、可も無し不可も無し。部屋はきれい。特にバスタブは大きくて良かった。Genuine Hotels.com guest review
"JWマリオット シカゴ"
設備、サービスは良いホテル。 最上階の１２階だったけど、中庭しか見えない側でとても残念。外側の部屋は景色がよさそう。Genuine Hotels.com guest review
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