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Location.
Just west of the downtown business core, this Crowne Plaza is on Chicago's is a convenient Chicago home base, within a mile from United Center and Millennium Park. The hotel has an ideal position for business traveler to get the financial institutions and Willis Tower as well as for leisure traveler to spend their time in downtown shops.
Hotel Features.
Complimentary wireless and wired Internet access is available throughout the hotel. The Dine Restaurant serves American fare for breakfast, lunch, and dinner. A lounge is adjacent. Room service is available during limited hours. The MetroKlub serves kosher lunches. The hotel also offers a business center, fitness facility, 24-hour front desk, and concierge desk.
Guestrooms.
Air-conditioned guestrooms feature balconies with skyline view. Guests can connect with friends and family via complimentary wireless Internet access, and enjoy LCD TVs with premium channels. In-room safes can accommodate laptops. Rooms also offer coffee/tea makers, voice mail, CD players, and complimentary weekday newspapers. Bathrooms include hair dryers, complimentary toiletries, and telephones. Cribs (infant beds) are available.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Parking"
You should offer free parking for you guest instead of valet parking.Genuine Hotels.com guest review
"close to family and sites we wanted t see"
Everything was just what we had expected as we stay at Crowne Plaza in Chicago every time we go there.Genuine Hotels.com guest review
"Too far away"
Very nice hotel, but too far away from Soldier Field and Magnificent Mile.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"chicago welcome"
The hotel was very efficient a big plus was they allowed us to check in two hours early.Genuine Hotels.com guest review
"Crown Plaza Metro"
Very nice building. Excellent staff. Good restaurant. Far from loop. fair price due to location.Genuine Hotels.com guest review
"Crowne Plaza Chicago"
What a wonderful place. great employees and great rooms at a reasonable rate!Genuine Hotels.com guest review
"Tiny rooms, uncomfortable beds"
The rooms are very small for 4 adults. Hotel is overall old and looks run down, especially the hallways. Beds are quite uncomfortable. Tub did not drain but when I complained the front desk took my parking off the bill ($36), so the service was great! We stayed here because of the proximity to the United center (quick cab ride away). There is a grocery […] store (Dominick's) across the street which is open 24 hours and that is very convenient. For this purpose it was fine but I don't play on staying here again. Read moreGenuine Hotels.com guest review
"Awesome place! Awesome location!"
We booked this hotel for 2 nights while we saw Bon Jovi at the United Center. It is the closest hotel and a straight shot down the road from the United Center. All staff were very polite. They even kept the restaurant open an hour later due to the concert. Room was comfortable and has everything you need. Having a balcony view was great. Walgreens right […] around the corner and so is Dominick's. It is only $5-$8 cab fare to get anywhere from this hotel. Will stay here again! Read moreGenuine Hotels.com guest review
We had a nice stay. The only thing that we were not please with was housekeeping knocking on our door starting at 8 a.m. on Saturday morning and continuing to come back every 1/2 hourGenuine Hotels.com guest review
"very helpful staff"
the staff was great with helping find restaurants and with getting directions. I was however charged for local calls that I assumed were free, but when I went to the desk and told them they removed the charges.Genuine Hotels.com guest review
"Very good value"
Stayed here for six nights as part of a US trip in May 2013. This isn't the most centrally located hotel (and it also right next to the freeway), but is a short walk to the downtown area and the Willis (formally Sears) Tower, and a medium walk to locations like Magnificent Mile or the lakefront. It's very well located for getting to Wrigley Field with […] a bus stop just outside, some great restaurants nearby and a number of local shops for your needs. I found the bed a little hard for my liking, but that's personal preference, and they had an irritating habit of putting the open end of the duvet at the head end of the bed. The air-con in the room was also very noisy and had to be turned off overnight. We also found that the sink wouldn't drain very well - annoying when my husband was shaving, and the hairdryer didn't work, but this was swapped out very quickly. However, these are minor foibles. The rooms were a good size, with plenty of storage space, and an excellent shower. Plus it was very good value when booked through hotels.com. Staff were very pleasant and helpful, and overall we enjoyed our stay. Wouldn't bother with the restaurant attached to the hotel, Dine, as that was very poor - there are so many other better eateries nearby (walk up Halstead 2 blocks for a range of bars and restaurants). Read moreGenuine Hotels.com guest review
"Pésimo Servicio"
El hotel aparenta ser un buen hotel, pero está mal situado, detrás del hotel es muy solo y hay mucho indigente. La recepción es de lo peor, nos pretendían cobrar las llamadas internacionales y el restaurante de otra habitación. El aire no funcionó bien y el baño estaba tapado cuando llegamos......... hay mejores hoteles en Chicago que este que queda […] tan lejos de todo. Read moreGenuine Hotels.com guest review
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