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Location.
Just west of the downtown business core, this Crowne Plaza is on Chicago's is a convenient Chicago home base, within a mile from United Center and Millennium Park. The hotel has an ideal position for business traveler to get the financial institutions and Willis Tower as well as for leisure traveler to spend their time in downtown shops.
Hotel Features.
Complimentary wireless and wired Internet access is available throughout the hotel. The Dine Restaurant serves American fare for breakfast, lunch, and dinner. A lounge is adjacent. Room service is available during limited hours. The MetroKlub serves kosher lunches. The hotel also offers a business center, fitness facility, 24-hour front desk, and concierge desk.
Guestrooms.
Air-conditioned guestrooms feature balconies with skyline view. Guests can connect with friends and family via complimentary wireless Internet access, and enjoy LCD TVs with premium channels. In-room safes can accommodate laptops. Rooms also offer coffee/tea makers, voice mail, CD players, and complimentary weekday newspapers. Bathrooms include hair dryers, complimentary toiletries, and telephones. Cribs (infant beds) are available.
Valet parking costs USD 36 per day
Rollaway beds are available for USD 20.00 per night
Pets are allowed for an extra charge of USD 50 per stay
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Valet parking costs USD 36 per day
Rollaway beds are available for USD 20.00 per night
Pets are allowed for an extra charge of USD 50 per stay
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Great people, bad shower and prank wake-up call"
The hotel staff and hotel location were great. My co-worker and I both received repeated wake-up calls early in the morning though we did not request them. That was very annoying. My shower head was not able to be adjusted above my head, so I had to duck under the shower.Genuine Hotels.com guest review
"Your Standard Everyday Hotel"
Staff was friendly and courteous. It's basically your standard bread and butter hotel. Across from a 24 hour grocery store which is pretty cool.Genuine Hotels.com guest review
"Good value for location"
Well run, efficient and clean hotel. Nice bar and restaurant. Clen rooms with good ammenities.Genuine Hotels.com guest review
"Close to everything in downtown Chicago"
I was here on business. The hotel met my expectations. I would definitely recommend.Genuine Hotels.com guest review
Below the level of customer service that is usually found at most IHG properties.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasurable"
Will tell everyone how accommodating. AAtGenuine Hotels.com guest review
"Close to all"
Cleanliness Of room/hotelGenuine Hotels.com guest review
"In Greektown, close to UIC"
I had to book at the last minute as a colleague I was staying with had to leave town. Crowne Plaza was very accommodating, room was super-clean. I loved being in Greektown for the great food. Excellent market across the street. Only suggestion: a refrigerator to put all the great leftovers into!Genuine Hotels.com guest review
"nice stay"
we will be staying here again!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The room was very nice and the staff was very accomodating. It was a very pleasant stay and I will book there again.Genuine Hotels.com guest review
"Decent location to downtown....nice overall"
Got a great rate thru here but would have rather have been closer to the downtown area. Staff was helpful but all parking available is valet at $36 per day. They help you with your luggage then switch to another group to take to your room....double tipping opportunity. Overall, room was nice and updated, traffic noise from highway is clearly ongoing […] throughout the night but definitely a place to stay if you can get the right rate. Read moreGenuine Hotels.com guest review
"Good...but then you pay extra for this & that!"
Ended up finding this place due to the rate for a show that was in town. Valet was the only choice for hotel parking and was $36 per day. The valet helps you with your luggage (tip one) then another helps you with your luggage to your room (tip two)....nice set up for getting you twice. Rooms are nice and within a short cab ride into downtown. Overall […] its worth it if you can get a decent rate but watch out for the "Windy Rake" set up! Read moreGenuine Hotels.com guest review
"Eh..."
Overpriced but thats typical for a city hotel. Clean, no truly premium television, and mediocre service. Definitely cheaped out since the last time I was there. Restaurant is also mediocre and also overpriced.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The hotel was close to where I needed to go. Hotels.com was very helpful with making sure of this. The hotel staff was very friendly and kind, and assisted me with printing documents for the training that I has to attend.Genuine Hotels.com guest review
"It'll do in a pinch"
Updated hotel with old plumbing.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Well run Hotel Near Busy Freeway"
Everything at the property was top notch. The restaurant has a creative chef with a menu that changes periodically and the quality and value was great. Room service was reasonable for a big city. Staff were appropriately attentive. Hotel is adjacent to a very busy freeway and the soundproofing was not very good. Trucks downshifting all night woke me […] dozens of times. I even moved my room to the opposite corner of the hotel from the highway and the noise just bounced off nearby buildings with no relief. The hotel staff did try to fix this so some credit is due for the effort. Hotel was not near a CTA train station so taxi cabs were used to get to the McCormick Center and O'Hare Airport. Read moreGenuine Hotels.com guest review
Good place, close to downtown, right on the freewayGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent Service"
The best thing about this hotel is the service. They are always very considerate, and usually come to the room on service calls within a few minutes. The people in the restaurant are also very pleasant.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best Staff I've Ever Experienced"
The people at the desk are just incredible!! So professional and yet very understanding and personable. Never had a better experience at a hotel in this way. Truly.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good view if you don't mind dealing with rudeness"
Upon arriving at the hotel we were greeted by valet drivers who angrily told us to move out of the way. Once inside the front desk attendant was extremely rude and uninterested in us as guests, most likely because we are college students, but it shouldn't matter how old the guest is, just the fact that they are paying customers means they get equal […] treatment. The room had a nice view and was easily within walking distance, but other than that it's not worth the price considering Icpuld have stayed closer into the city for the same price. Also there was no mention that the parking was a forced valet charge. Be cautious of this hotel if you are staying here. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Director of Education"
I waws there only a short time but enjoyed the hotel and surrounding things to do. It was a business trip so could not enjoy all things that were in Chicago.Genuine Hotels.com guest review
"It served its purpose"
This was the only hotel in the Chicago city limits that had any availability for a last minute business trip. For the price I paid a night, I was very disappointed. I got a corner room right next to the highway, so close that I was able to wave to commuters. It was very small, very little space to move around. The wireless internet didn't work and when […] I called the front desk about it, they said that the corner rooms usually do not get good signals. When I asked to move, they said that there was nothing available. The ethernet cord for the wired internet was broken. Bathroom was very small, little to no counterspace for all of the 'necessities' that are needed to travel with. Room amenities are limited. Honestly I would have moved hotels, and tried to, but there was no availability in the city due to many other conventions and festivals during that time. LIke I said, it served its purpose as a place to lay my head down for the night but I'm thankful by trip was only 3 nights. Read moreGenuine Hotels.com guest review
"Nice hotel, not the best location"
All in all the hotel itself is clean and comfortable. However when I return to Chicago I will prefer to stay somewhere closer tho the mag milenot much to do around hotel in walking distance, however there are 2 drugstores and a Starbucks across the street that comes in handy.The bathrooms are a little disappointing and if you are over 5' 6" you might […] not be able to stand up straight and water pressure is poor. We stayed on the top floor in a king suite and was disappointed that there was not even a mini fridge in the room or microwave. Hotel staff very friendly and helpful however. Read moreGenuine Expedia guest review
"Nice place, nice staff"
Nice place. Restaurant was a bit pricey with a short menu. Staff was polite and helpful.Genuine Hotels.com guest review
"Flawless experience"
I was only in Chicago for one night and needed a hotel with a convenient location. The Metro was suggested to me, and I am glad I followed my client's recommendation. Though not a boutique hotel, and while perhaps lacking in the unique personality of more expensive concept hotel, the Crowne Plaza Metro was impeccable, comfortable, conveniently located […] and rather enjoyable. The staff was professional and friendly, the room was comfortable and relaxing, and I have no complaints. Anyone looking for a well-priced, pleasant hotel right on the edge of Greektown will enjoy staying there. Bonus: If you have a car, the outside parking is as convenient as the hotel's location right next to a main artery. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Crowne Plaza Chicago Metro"
I was very pleased with the hotel. It was centrally located for what I needed and in a nice neighbor hood with several restaraunts to choose from within walking distance. It had valet only parking which I didn't know until we got there. This added an expense I wasn't planning. He parked my car about 20 ft from where we were standing. There wasn't a […] huge demand for parking there either, so I was kind of dissappointed in this. Across the street there is a pay lot, which I didn't see until later. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Susan Gouin"
Loved the updated feel of the hotel,very convenient. The hotel has a great staff. My suggestion is to provide free parking to overnight guests and to sound proof rooms, very noisy.Genuine Expedia guest review
"Not worth it"
Bad service and small noisy rooms. Not worth staying there.Genuine Expedia guest review
"Outstand Service and Hotel"
I would highly encourage this hotel! Great location and super quiet.Genuine Hotels.com guest review
"Crowne Plaza Chicago Metro"
Overall the hotel was nice for what I needed it for which was a place close to the office. The tv didn't have cable and the menu for roomservice was extremely limited.There was no mini fridge or mini bar. The overall feel compared to other hotels I have stayed in there in Chicago was a bit underpar but was still nice and comfortable. I liked the free […] wifi and customer service was great. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The lobby smelled amazing in preparation for the holiday season! It was nice that it was in Greektown, the hotel restaurant did not offer a wide variety of dining selections.Genuine Hotels.com guest review
"great!!"
Great hotel. Nice neighborhood!!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Out of downtown but not unreasonable"
Good hotel out of the main downtown district. A cab fare to most hot spots is about $10 each way. The rooms have no fridge nor microwave, but overall were pretty comfortable, clean and modern. Overall service was good except for one incident while waiting at the front desk and not being acknowledged for more than 5 minutes while someone person asked […] about the TV channels. I would recommend this hotel as a lower cost alternative to downtown hotels, but it's out of the action for sure. Read moreGenuine Expedia guest review
"Good value"
Stayed there for Lollapalooza; it's a 20 minute walk or so, and I sometimes did take a cab. But would definitely stay there again.Genuine Expedia guest review
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