Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Fresh - A lobby-level bistro serving Mediterranean cuisine and American classics for breakfast, lunch, and dinner.
R Bar - This martini lounge offers beer, wine, cocktails, and appetizers nightly.
Fresh to Go - A 24-hour deli with sandwiches, salads, fruit, snacks, and ice cream.
Starbucks - Coffee drinks, pastries, and light snacks are available from early morning until early evening.
Guests enjoy an 1,100-square-foot indoor pool with adjacent spa tub, men's and women's saunas, and a 24-hour exercise room with nine cardiovascular machines, weight machines, free weights, and three TVs.
Guests receive complimentary access to a health club a block away. Biking and jogging trails are located within a half-mile of the hotel. Ten miles away, White Pines Golf Club has two 18-hole courses, a driving range, pro shop, and restaurant.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Excellent service from the staff.Genuine Hotels.com guest review
"Looks nice"
I got a great rate through the hotels.com app so I went here. It was all looked very nice. The room looked great and the shower was cool. The bed was comfortable. The only issue I had was the room smelled like body odor kind of bad. Well, the breakfast was expensive but then, I think every hotel has that issue.Genuine Hotels.com guest review
"Great hotel not so great location."
Expensive parking, great staff, very helpful. The room was very large, the bathroom was lovely, great room. But there also was no surrounding stores in walking distance. The room service was very fast as well as good food, there is a Starbucks downstairs.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great getaway"
The hotel room was huge and we had breakfast included and it was very good! Omelette bar waffles pancakes fresh fruit..and more. Paying $24 for parking is strange seeing that its not really a busy area like downtown and there isn't another option to park anywhere even close..but other than that it was a great getaway!Genuine Hotels.com guest review
"Nice hotel, great price!"
It was a nice hotel, very clean & had a well designed waiting area in the lobby. The only thing that bothered us was the $25 parking fee. Based on location, I would think it should have its own parking lot, not a pay & park garage. Also, both bathroom doors did not lock so our kids would go in and out of the bathroom while occupied. Overall, the hotel […] was nice for the price we paid. Read moreGenuine Hotels.com guest review
"Parking is extra :( +$24/car"
I was not happy about paying $24 for parking. I would never go back solely for this reason. Everything else was good. We had 2 cars!!Genuine Expedia guest review
"Overall, very good."
Overall, this is a very nice hotel. The room is clean and well maintained. We had some problem with the parking ticket but the service staff were nice and helped us figure it out. The only problem is that the couch is not very comfortable if you want to use it as a bed for sleep.Genuine Hotels.com guest review
"Nothing Special"
No mini bar, drinks and room service overpriced...Genuine Expedia guest review
"good fun easy access"
we ere very comfortable. staff was very good.Genuine Hotels.com guest review
"Not that great"
There was a light out in the bathroom, the toilet dispenser came apart, the water was very hard and the towels were very rough.Genuine Expedia guest review
"nice place"
A little expensive cause of parking for the 4 days I was there but all in all it was a great trip hotel was awesome definitely would be wanting to go back to that hotel againGenuine Hotels.com guest review
"Renaissance hotel has seen better days"
The service from the front desk to room service is always impeccable at the Renaissance, but the room is lacking in cleanliness. The couch was dirty as was the carpeting. Even the two tables in the middle of the floor in front of the couch were not clean. Sad to see a once beautiful hotel already run down.Genuine Hotels.com guest review
"easy to get to and on the blue-line"
Comfortable.Genuine Hotels.com guest review
"Can't beat the location in Chicago"
Excellent location if you are not a big city driver or are not a driver.... Arriving @ O'hare Airport one can take hotel shuttle to hotel or it is only 2 "L" train stops to Cumberland Ave station...Arrive by Greyhound bus @ Cumberland Station..the elegant hotel sits next to the station....Comfortable quiet spacious suites...I will definitely return […] ... Read moreGenuine Expedia guest review
"Overall O.K.; basic amenities pricey or annoying."
All staff people were very friendly, courteous, and professional. We were in town to see a concert, so we had a light dinner of soup and rolls (the seafood bisque was very good, and the price was very reasonable - only about $20 with tip). The next morning we wanted just a light breakfast - an omelet, toast, and some fruit - all good but really high, […] about $38 with tip. $3 for a small half-bottle of Pepsi at the front desk was obviously way too much - the vending machine on our floor offered pretty large bottles of soda pop for $2, which was O.K., but I lost a quarter in the machine. Our king-size bed was really nice and firm, and the sheets were of a very nice texture. The seven pillows on the bed *seemed* nice, but they ended up just getting in the way because they were all plumped up and it was hard to punch one of them into a flatter shape to sleep on - I ended up with a bad crick in my neck. The TV was really difficult to use, and there were no instructions or a channel guide, so it's a good thing we could order out for a pizza when we got back from the concert. I give the pizza guy and the pizza itself the highest rating. Read moreGenuine Expedia guest review
"Close to the airport"
I stayed here on a layover in Chicago. It is extremely close to the airport and the shuttle runs 24/7 for the airport. The only negative is the size of the beds. The double beds in the room are tiny. There is barely any room for two people. Otherwise, the hotel is clean and modern.Genuine Expedia guest review
"Bed"
The king size bed was amazing.Genuine Hotels.com guest review
"Close to the L"
This is a great place to stay in Chicago - the station for the L is literally across the parking lot from the hotel so very convenient for getting around and to downtown easily. The rooms are spacious and comfortable. The downsides are parking and wifi. This has to be one of the few hotels that still charges for internet - $12.95/day! And parking in […] the garage is expensive: $24 for overnight. If you take advantage of both those features, it adds considerably to the cost of staying here. Read moreGenuine Expedia guest review
"Chicago"
Great hotel and friendly staff. Room was large. Barthroom was very nice and the extra sitting area was nice.Genuine Expedia guest review
"Great overnight stop for business traveler"
This hotel was either very new or newly renovated. Everything was crisp, modern, clean, and worked! The hotel is 5-10 minutes from O'Hare, so very convenient for an overnight on way to/from airport. It is in a business park / neighborhood of apartments. I didn't see even a convenience store in walking distance on the drive to/from on the shuttle bus […] and couldn't tell if the Metro was within walking distance either. So no options for eating elsewhere or buying supplies, but the hotel had a very nice restaurant, food was excellent and reasonably priced (for the setting). There's also a Starbuck's in the lobby during some morning/pm for coffee and snacks. As a business traveler I enjoyed the suite design, with outer sitting room and very good desk area, fast internet wired or wireless (for a charge). Bed was comfortable. Bath was roomy with large stand-in shower. Read moreGenuine Expedia guest review
"Far from civilization"
Great hotel but I wish it were closer to downtown.Genuine Hotels.com guest review
"A little disappointing"
Typical hotel. Nothing special. Cleanliness was a little disappointing (hair on the bathroom floor and gunk build up in the corners).Genuine Expedia guest review
"I WOULD STAY AGAIN!!"
I would stay again. It may not be downtown chicago, but it was very easy to get there! One train ride. The room was wonderful and my housekeeper was GREAT!!!!!. Front desk was very helpful. Metro is right across the street and 24hours. The gym was great! The pool was great!! Perfect for me and Starbucks in the building!!Genuine Hotels.com guest review
Hotel facilities & room were 1st rate BUT extra $XX per night for parking should be disclosed or included in room rate.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fine hotel for travelers"
good food. comfortable. clean. great facilities. love the shower and bathroom.Genuine Expedia guest review
Renaissance Hotel surely made me feel relaxed and comfortable.Genuine Hotels.com guest review
"The "New Executive West""
The hotel served as a check in point for a national test. Served well.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
your pillows are very uncomfortable thus making for a very unrestful sleep.Genuine Hotels.com guest review
"Wedding Day Hotel"
I stayed at this hotel the night before my wedding and my wedding night and was very pleased. I got a free upgrade to a suite and was able to eat free snacks in their executive lounge. This hotel redid their lobby recently and it is absolutely stunning, I took all of my pre-church wedding pictures in the lobby. The pool is a nice size and the workout […] room is well kept. They have free shuttle to the airport if needed. Read moreGenuine Expedia guest review
Was not happy with extra charges! Wifi was extra and parking was extraGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Beautiful hotel"
This was a very comfortable hotel, very clean and everything like-new. The staff was great. We ended up eating almost all of our meals in the hotel restaurant (well, one night we ordered room service - even better) because it was so convenient and the food was so tasty. Excellent selection, for about the price of a nice restaurant off-site. Very nice […] place to stay. It was right next to the expressway, but we didn't hear any highway noise at all. We found it for a good price online, but we did have to pay for parking ($24/day) and internet ($12.95). We had done extensive looking online, and it's nearly impossible to find either of those for free in the Chicago area. Would recommend this hotel! Read moreGenuine Hotels.com guest review
"don't forget to mention parking is $24 a day..."
The Cleaning people should not touch the thermostat they should not make the room an icebox meaning the thermostat was put on the coldest setting... DO YOU KNOW HOW COLD AND UNCOMFORTABLE THAT IS !!! and they did not offer to make it right... (no heat in room) and they should not touch my toothbrush... a warm bottle of water sitting in the room, with […] a $4 price tag, SERIOUSLY ??? We grab breakfast there one morning... 3 small pancakes $15 !!! I could of went down the road and got them at McDonalds a lot cheaper, and they would of been of better qualitly... sound proof rooms, but you still here every single plane landing... (annoying, and loud) sure felt liked I got robbed after my stay here !!! Read moreGenuine Expedia guest review
"Nice hotel, but watch the extra charges!"
Overall, I was very pleased with the hotel itself. The rooms were clean and comfortable and the staff was friendly and helpful. The pool, spa and fitness area were very nice. However, I was not happy about the $24 a night parking and the $9.95 a day internet charges! The parking should be included and I can get free WI-FI at McDonalds or almost any […] 2 star hotel! If you take a car and need internet access, you can find better deals. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Easy Alternative to downtown Hotels"
Easy on - easy off - decent trip into the city by car, even easier on the blueline train (block away). Hotel is nice facility - it's all good! Tip: Weekends don't bother paying the $$$ extra for parking - the business lot next door is perfectly available and they aren't going to tow your car.Genuine Hotels.com guest review
"Better than expected"
The property is well-maintained, the room was clean and comfortable, and the staff was exceptionally friendly and attentive. Definitely will stay here again.Genuine Hotels.com guest review
"Parking fee"
When fire alarm was ringing, some guy came soon and repaired soon. At that time, he appologized many times. But that's not his fault. This was very helpful and I felt comfortable. But Parking fee was too expensive. I was there for business trip. Stay fee was affordable but I felt Hotel was trying to collect fee by parking fee instead of stay fee. And […] thy charge WiFi fee. Totally nice, but I was disappinted with these two points. Read moreGenuine Expedia guest review
"Great hotel"
great room for the money...downtown this would have been 3x the money.Genuine Expedia guest review
Loved the hotel hated the parking fees,$24 a day in addition to the room charge!! Other than that the hotel and the room where beautiful!Genuine Hotels.com guest review
"Large Comfortable Business Hotel"
Comfortable hotel, quiet, with very comfortable bed. Fridge as part of the suite but no safe, which, was surprising. Very few freebies and all pricey. Hotel is very close to the Blue lines train into the city and trains are frequent. Area is an industrial park so there's nothing outside the hotel.Genuine Hotels.com guest review
"Guests' Stay"
We had guests stay at the hotel and they couldn't stop thanking us for such a fancy hotel and for superb comfort!Genuine Expedia guest review
This was a very nice hotel. We stayed before picking our daughter up at the airport. Very hard to locate things in the area, but overall a great experience. Very nice home, very quiet, very clean!Genuine Hotels.com guest review
"bad housekeeping"
when the housekeeper told us that he does not know how to change the linen,i asked the front desk for the manager then i was told that they cannot do it either!Genuine Expedia guest review
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