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1 room,  2 adults 
Adults Children
Room 1:

Red Roof Inn Chicago Downtown Magnificent Mile

41.893368, -87.622963
2 stars
162 East Ontario Street, Chicago, IL, 60611 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $90
available on 05/27/13
Price Match Guarantee
3.2 659 5

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    • Hotel description
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    Image of Red Roof Inn Chicago Downtown Magnificent Mile, Chicago
    3.2 out of 5 Good (659 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Parking fees are high in Chicago, but the Red Roof did not charge for in and out, but rather for the whole day... That is HUGE and good. Our only complaint... was that our room was a little small but other than that we had a great room with a view, and we were only a block away from all the action. The hotel did not offer a breakfast but for the price we were able to find enough resturants in the area to eat at. the Grand Lux Cafe Best ever... and Chipotle Mexican Grill was just down the street also very good on a short budget... We will stay here again... by a Hotels.com guest on 05/12/13

    Overview

    Location.
    This vintage Chicago hotel is a half-block from Magnificent Mile shopping. Other attractions within a half-mile include the Wrigley Building, the Hancock Tower, and the Chicago Water Tower. The Art Institute of Chicago and the Navy Pier are both 1 mile away. No parking onsite. Parking available nearby (surcharge).

    Hotel Features.
    Complimentary wireless Internet access is available throughout this Red Roof hotel. Complimentary coffee, brewed from freshly ground beans, is available in the lobby. An Italian restaurant is adjacent to the hotel.

    Guestrooms.
    This 16-story Chicago hotel has 195 guestrooms. All include cable TV with pay movies, complimentary wireless Internet access, and phones with voice mail and free local calls. Bathrooms have hair dryers.

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    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $90
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    DELUXE 2 FULL W MAG MILE VIEW NON-SMOKING

    Two Full Beds, Non-Smoking

    Leisure King

    Deluxe, Two Full Beds, Non-Smoking

    Superior King Suite

    Superior, One King Bed, Non-Smoking

    Standard One King Bed Non-Smoking

    ADA 1 Queen Bed Non-Smoking

    Superior Suite One King Bed Non-Smoking

    SUPERIOR KING MAG MILE VIEW NON-SMOKING

    STANDARD KING MAG MILE VIEW NON-SMOKING

    At a glance

    Key facts

    Hotel size

    • This hotel has 195 rooms
    • This hotel is arranged over 16 floors

    Arriving/leaving

    • Check-in time starts at 4 PM
    • Check-out time is noon

    Required at check in

    • Minimum check-in age is 21

    Travelling with others

    Pets

    • Pets allowed (dogs and cats only)

    • 1 per room

    Internet

    • Free WiFi in public areas

    • Free WiFi in rooms

    Transport

    Parking

    • Valet parking *

    • Accessible parking

    • Valet parking
    Red Roof Inn Chicago Downtown Magnificent Mile See hotels on a map

    Other information

    • Smoke-free property
    */† The hotel charges extra for these services or facilities

    Optional extras

    Valet parking costs USD 36 per day with in/out privileges

    Air conditioning is available for an extra charge

    Safes in guestrooms can be used for USD 1.50 per night

    Cribs/Infant beds are available for an extra charge

    Special features

    Awards and affiliations

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    In the hotel

    Stay connected
    • Free Wi-Fi
    Food and drink
    • Bar/lounge
    • Free reception
    • Coffee/tea in the lobby
    Things to do
    • Use of nearby fitness center (discount)
    Working away
    • Business center
    • Business services
    Services
    • 24-hour front desk
    • Concierge services
    Facilities
    • Elevator/lift
    • Air-conditioned public areas
    • ATM/banking
    Accessibility
    • Disabled parking
    • Accessible path of travel
    • Accessible bathroom
    • In-room accessibility

    In the room

    Home comforts
    • Climate control
    • Air conditioning
    • Iron/ironing board
    Sleep well
    • Blackout drapes/curtains
    • Wake-up calls
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Hair dryer
    Be entertained
    • Pay movies
    • Premium TV channels
    Stay connected
    • Voice mail
    • Free Wi-Fi
    • Free local calls
    Other stuff
    • Daily housekeeping
    • In-room safe

    Red Roof Inn Chicago Downtown Magnificent Mile’s small print

    Optional extras

    Valet parking costs USD 36 per day with in/out privileges

    Air conditioning is available for an extra charge

    Safes in guestrooms can be used for USD 1.50 per night

    Cribs/Infant beds are available for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    41.893368, -87.622963
    Hotel coordinates:

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    Map

    Red Roof Inn Chicago Downtown Magnificent Mile
    View Red Roof Inn Chicago Downtown Magnificent Mile on a map
    All hotels in Chicago, Illinois, United States
      of

    Area map

    A short guide to Magnificent Mile - River North

    Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

    see all hotels in Chicago

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Arts Club of Chicago - 0.00 yard
    • Magnificent Mile/Mich. Ave - 100 yards
    • Michigan Avenue - 200 yards
    • Northwestern Memorial Hospital - 200 yards
    • Chicago Place Mall - 300 yards
    • Shops at North Bridge - 300 yards
    • Driehaus Museum - 300 yards
    • Tribune Tower - 300 yards
    • Prentice Women's Hospital - 400 yards
    • Museum of Contemporary Art - 400 yards

    3.0+ mi

    • Chicago Midway Airport - 9.5 miles
    • Chicago O'Hare Airport - 16 miles
    • Chicago Executive Airport (PWK) - 21 miles
    • Gary - Chicago Intl. Airport (GYY) - 22 miles
    • Romeoville Lewis University Airport (LOT) - 31 miles
    • Chicago DuPage Airport (DPA) - 33 miles
    • Waukegan Regional Airport (UGN) - 38 miles
    • Joliet Park District Airport (JOT) - 39 miles
    • Michigan City Municipal Airport (MGC) - 43 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 44 miles
    • Aurora Municipal Airport (AUZ) - 44 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (659)
    • Business (120)
    • Romance (26)
    • Family (59)
    • Friends (82)
    • Other (372)
    3.1 / 5
    Good

    Score breakdown (from 120 reviews)

    • 5.0
      (13)
    • 4.0
      (40)
    • 3.0
      (29)
    • 2.0
      (23)
    • 1.0
      (15)

    Average rating for:

    • Cleanliness
      3.1
    • Service
      3.2
    • Comfort
      3.0
    • Condition
      2.7

    Reviews: Overall

    • <Previous
    • Page 1 of 3
    • Next>
    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Great Location for the price"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Parking fees are high in Chicago, but the Red Roof did not charge for in and out, but rather for the whole day... That is HUGE and good. Our only complaint was that our room was a little small but other than that we had a great room with a view, and we were only a block away from all the action. The hotel did not offer a breakfast but for the price […] we were able to find enough resturants in the area to eat at. the Grand Lux Cafe Best ever... and Chipotle Mexican Grill was just down the street also very good on a short budget... We will stay here again... Read more
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    2.0 / 5
    Fair
    "underwhelmed but expected"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    the water was hot and the bed wasn't horrible but the rest of the place was worn out and depressing. I won't be back.
    Genuine Hotels.com guest review
    3 night business trip in May 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    2.0 / 5
    Fair
    "Best Avoided"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    The location and the rate was what prompted me to book this place. However, I guess I have been spoilt. I guess for the money charged - I was very disappointed with the look and feel of the place. The hotel was old and the upkeep was not too good. I found the rooms and the lobby to be narrow and dingy. The sink had drainage problems. The room and the […] hotel at large smelt of chemicals. The furniture was old. And the rooms not at all spacious. I guess I was fooled by the Red Roof name and expected some level of standard based on that name. Based on my experience I was disappointed - and will therefore not not choose this hotel again - if I had to. Read more
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    For the price the room was sufficient and the service was friendly. I read some bad reviews on other sites but I felt the room was very clean, it is an older hotel but I would stay again.
    Genuine Hotels.com guest review
    Business trip
    Apr 30, 2013
    Neia
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    It was a pleasant stay.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Good Location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Good location. Might be better than most other non-downtown Red Roof Inns. Safe location. Cleanliness was better than one might expect, but stains on the sheets.
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good
    "Great price for downtown but amenities lack"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Hotel was a great price for the downtown location. Overall room was clean and nice but the poor service of the WiFi and extreme lack of water pressure in the shower was very disappointing and made the stay frustrating. If WiFi isn't a big deal and you can deal with the water pressure then I recommend staying here. Otherwise spend a little more money […] and find a better place downtown. Read more
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Great location no amenities"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    I am not too likely to rebook here because I didn't notice there were no amenities here. Would have liked to work out some. If you don't care about working out. Then this is great hotel!
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Great location."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The staff and service was excellent. The rooms were comfortable but it's an older building and rooms on the small side. The location is very good for being downtown. It suited my needs as a place to hag my hat for a weekend. If I were to entertain clients it would not be my choice.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    Tony g
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    5.0 / 5
    Outstanding
    "3 night stay in Chicago"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    it was good, no problems, I road the blue train back to the airport for free because I was short by .24 cents, so he just let me in for free... the two girls at the front desk were very helpful. handy store walking distance for any thing you want. Location was very good, i'll stay there again!
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    steve
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    5.0 / 5
    Outstanding
    "Great deal near the Magnificent Mile"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This room was perfect for a quick trip into Chicago. The price was reasonable, the room was clean and the desk service was friendly and competent. Valet was available for parking and luggage storage for the day was provided. I found my new Chicago Hotel for weekends away for leisure and business.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Lisa
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    1.0 / 5
    Poor
    "Don't"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    If you want space, if you want sleep, if you want to pay $41 for parking... DO NOT STAY HERE!! This was by far the worst hotel I have ever stayed at! I will never ever stay here again or recommend it to anyone!
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Jo Ann
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    5.0 / 5
    Outstanding
    "Great service"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I must say the service is and was awesome. Thanks to the front desk help Vanessa she offered me great service and I enjoyed my stay
    Genuine Hotels.com guest review
    Business trip
    Mar 1, 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "clean stay"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Always clean rooms and s great location.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    John
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    1.0 / 5
    Poor
    "Room for improvement"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    The rooms are way to small, it looks like it hasn't been any work done on the elevator's, halls, or rooms. The best thing is that its a block from the Mag Mile. The toilet in my room had to be flushed more than once for it to go down and the water pressure in the shower was lacking.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    Edwin
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Really Nice - Expensive Parking"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was really nice however, the parking cost of $35.00 parking was outrageous and was not close! Was a surprise as well. We were never informed of this extra cost. Likely will stay elsewhere next time due to this fee.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Jan 20, 2013
    Rosa
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Somewhat Satisfied"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The room was nice and small. Per the pictures i was expecting something bigger but the the surrounding area of the hotel made up for the size. Very dissapointed that I was not informed about the parking (valet) and the cost, but we were able to have a nice evening without making use of that service. Overall I would go back and stay.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Odiase
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Don't expect a luxury hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    For the location, this place was such a steal! The guy at the front desk was very nice & helpful. Room was small, bathroom was smaller, but it worked. Had an awkward incident with housekeeping...the woman rudely told my friend & me to leave so she could clean our room (it was 5:30pm & we had been gone for pretty much the entire day). The walls are thin […] & you hear a lot other guests & street noise, but again, for the price of the room on the Magnificent Mile, this place is not bad at all. I'd stay there again. Read more
    Genuine Hotels.com guest review
    4 night business trip in Dec 2012
    Angela
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good
    "Fine for the price"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Just needed clean bed & bath for the night. Was within walking distance of Gleacher center where I needed to be. Great eating spots & activities. A short block to MI Ave
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Great Stay for the Price"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    In town for a conference, nearby to hotel & nice location close to downtown. The room was average, no frills, but a comfortable bed to sleep in. I really enjoyed the Customer Service at the Front Desk - always smiling, helpful, and good conversation upon entering & exiting each time. Will stay again.
    Genuine Hotels.com guest review
    4 night business trip in Nov 2012
    Kristina
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    water in toilet bowl too high(!); room temp not regulated
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good
    "location very nice"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    Free wifi,cheap valet parking
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Asked for clean towels the first 2 days I stayed didnt receive and haven't received call back from manager
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good
    "Business Trip"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel needs a facelight (paint, new carpet) and I didn't appreciate that the windows in the room were bolted shut. I was hoping to get some fresh air. I love the location but I'll definitely consider other hotels in the area when I go back for meetings.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Excellent hotel, small adequate rooms"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Was attending a convention, and this hotel fully satisfied my needs. It is not upscale, but is clean, comfortable, helpful staff. Minimal amenities. It is within the most desirable tourist neighborhood.
    Genuine Hotels.com guest review
    5 night business trip in Nov 2012
    Barry
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    1.0 / 5
    Poor
    "Looks nothing like its pics online"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    During a busy Chicago week, I paid $$$ for this small, old, dirty walled hotel. I stay in hotels bi weekly and never give reviews but wanted others to be prepared for a disappointment. On website, looks renovated, the rooms were to tiny to put a suitcase on floor and every wall was very dirty. The room was sprayed heavily with fragrance - to cover up […] smells? The staff checking in was not friendly. The location is good but rooms are more in line with a motel 6 room. I was SO happy I was only staying a night. This hotel makes a Holiday Inn Express seem palatial in comparison. Read more
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    5.0 / 5
    Outstanding
    "Nice room, small bathroom"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The room was nice and the location was great. But the bathroom was very small with no counter space. It definitely needs remodeling.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    roz
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    good value for a business trip.
    Genuine Hotels.com guest review
    4 night business trip in Oct 2012
    Cal
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good
    "Won't stay there again"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel was not prepared for the number of guests they had. They were overwhelmed. The first room they gave me had someone else's luggage in it. It is scary to think that they may give someone else keys to my room. So I had to go back down to the desk to get another room. The Website says there is a restaurant. It is next door and does not provide […] breakfast. So I had to look around the area for breakfast. I only stay in hotels that have restaurants in the hotel that serve all meals. So I felt there was misinformation on their website. Nowhere did they post the checkout time. The customer service site on the TV did not function. And the desk was so overwhelmed, I didn't want to interrupt to ask for the checkout time. Read more
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel is pretty conveniently located for Michigan Av. area. My room was comfortable for just one person. It might have been a bit crowded for two people. Served it's purpose for me, though.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    Peggy
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Close to everything on Michigan"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I couldn't find a hotel on short notice in Chicago and actually took this as a last resort. It was pleasantly surprising. Staff friendly - Room comfortable, clean and a corner room. Perfect location! I will definitely stay again.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    R Reed
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    1.0 / 5
    Poor
    "Worst stay ever"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Hottest summer on record, was stuck on 2nd to top floor (with slowest moving elevator ever) and AC did not work (and windows were bolted closed). Management was informed on more than one occasion of AC problem and did NOTHING to fix the problem.
    Genuine Hotels.com guest review
    2 night business trip in Jun 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Aug 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My only two issues were: the ice maker was right outside my room (super noisy) and the lobby echoed so it was also very noisy when trying to speak with the staff.
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good
    "great value"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    The staff was friendly but housekeeping service was non-existent- as in they didn't clean our room at after we checked in for two nights. Positives, great location, very pleasant and quite room, free wi-fi in room. Negatives, lack of table surfaces and seating. No functioning fan in windowless bathroom, poorly flushing toilet.
    Genuine Hotels.com guest review
    2 night business trip in Aug 2012
    ND
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    4.0 / 5
    Excellent
    "Incredible Location!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The location was incredible! You are a stones throw from everything N Michigan Ave has to offer! The rooms are small but clean. Staff was friendly. No bells and whistles but if you won't be spending much time in the room, the RR Inn is a great value.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    1.0 / 5
    Poor
    "You Get What You Pay For"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Not the best hotel in the city. Rooms are very tiny and not very nice. The AC made noises all night, sirens kept me awake for most of the night. Check-in took almost 15 minutes and check-out took just as long.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    Michael
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good
    "Ok"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jun 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good
    "Basic accommodations in a great location"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    First, the location is perfect and can't be beat - one block off Michigan Ave and walkable to so many other places. Beyond that, it's a bed in a room and not much more. Yes the rooms are small (it's a city, that's the way hotels are) and slightly spartan. But the bed was comfortable and room was clean. Since I wasn't spending a spa day snuggled in the […] bed I didn't need much. If you are there to get out and see things, OK hotel in great location for the price. Read more
    Genuine Hotels.com guest review
    2 night business trip in Jun 2012
    A Traveller
    US

    Red Roof Inn Chicago Downtown Magnificent Mile
    3.0 / 5
    Good
    "You must make sacrifices for that good price"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Room was clean, but very small. Awkwardly small. Bathroom had no vent or fan so it smelled damp and mildewy, a little bit. But, if you need a place to sleep and are not planning on spending anytime in your hotel room other than to sleep, I would recommend it at this price.
    Genuine Hotels.com guest review
    2 night business trip in May 2012
    KK
    US
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