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This vintage Chicago hotel is a half-block from Magnificent Mile shopping. Other attractions within a half-mile include the Wrigley Building, the Hancock Tower, and the Chicago Water Tower. The Art Institute of Chicago and the Navy Pier are both 1 mile away. No parking onsite. Parking available nearby (surcharge).
Complimentary wireless Internet access is available throughout this Red Roof hotel. Complimentary coffee, brewed from freshly ground beans, is available in the lobby. An Italian restaurant is adjacent to the hotel.
This 16-story Chicago hotel has 195 guestrooms. All include cable TV with pay movies, complimentary wireless Internet access, and phones with voice mail and free local calls. Bathrooms have hair dryers.
Valet parking costs USD 44 per day with in/out privileges
Safes in guestrooms can be used for USD 1.50 per night
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Valet parking costs USD 44 per day with in/out privileges
Safes in guestrooms can be used for USD 1.50 per night
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.see all hotels in Chicago
"there are better options"
My room had a very heavy smoke smell. There were few outlets to plug in my laptop/phone and the few I could find were about to fall out of the wall. The bathroom was terribly cramped and very outdated. The hot/cold were on the wrong sides of the faucet, and the hot water was warm at best. The staff were very friendly and helpful, but I will be staying […] elsewhere next time. Read moreGenuine Hotels.com guest review
Hotel staff was very helpful and it's located in the middle of downtown close to everything.Genuine Hotels.com guest review
"room too small"
bad wifi， too slow. Overnight parking increase price. Never stay againGenuine Hotels.com guest review
"Great location for a place to stay"
I only needed a place to sleep and get ready - it did the job. Comfortable, great location.Genuine Hotels.com guest review
"nice hotel for the price"
Awsome location and a nice hotel for the price, but they need to upgrade elevators.Genuine Hotels.com guest review
The hotel was the perfect location, but the room felt a little "deteriorated" and was really tiny. Otherwise the stay was ok, but a little pricey for the quality.Genuine Hotels.com guest review
Overall nice hotel for price, only big problem was that we booked a non-smoking room but our room smelled strongly of smoke. Maybe the floor below us was a smoking floor, but regardless, when I left all of my clothes smelled like smoke.Genuine Hotels.com guest review
"Very close to Michigan Mile"
In room coffee maker wasn't the greatest. Coffee was mediocre. The free WiFi was hit or miss. It would work great for about 15-20 minutes, then slow to a crawl, which made working next to impossibleGenuine Hotels.com guest review
The room was so small, there was less than 12 inches between the bed and chest of drawers to pass through. The condition of the room is charitably described as tired. The bathroom door would not stay open. The TV channel guide did not correctly list the channels and the TV/remote was not programmed to hit all of them by scrolling through with the channel […] up and down button. Unless you somehow knew CBS was on channel 2, you would never find it by looking at the channel guide or scrolling through the channels. The room was situated right next to the ice machine with the result that I was awakened a number of times thoughout the night by people scooping ice from the machine. Overall, it made the whole experience like paying $200 for a youth hostel room. Read moreGenuine Hotels.com guest review
"Cockroach in Room"
In Chicago on business with co-workers. There was a cockroach in one of our rooms. We won't stay here again.Genuine Hotels.com guest review
"Needs serious upgrades"
This is an old hotel that needs massive upgrades. Counter service is mediocre, hallways were extremely narrow, room was small, and the bathroom was pretty nasty. Paint chipping, terrible shower head, no lotion, etc. The free Wi/Fi was almost unusable because it was so slow. It disconnected 5-10 times before finally maintaining a connection.Genuine Hotels.com guest review
This place needs serious updating and cleaning. A bottom feeder on the magnificent mileGenuine Hotels.com guest review
Rooms are very small, but clean. Hotel is conveniently located. Staff was helpful and pleasant.Genuine Hotels.com guest review
Room was SMALL and old.Genuine Hotels.com guest review
I would not recommend staying here. The bathroom and entire room was filthy!Genuine Hotels.com guest review
Wasn't the nicest but definitely not bad for the price and area, I'd stay again!Genuine Hotels.com guest review
"Mixed review, but good balances out bad"
Hotel's location is its best and worst point: It is right off Chicago's Magnificent Mile at a very affordable and extremely convenient location, but it is also a block away from the Northwestern Medical Center with rush of anbulances at all hours--hint: bring ear plugs for a restful sleep. Hotel had some cleanliness issues such as huge wad of hair clogging […] the bathtub drain and some missed vacuuming spots on the carpeting, but the housekeeping staff were prompt and willing to make the room be better; fresh towels and toiletries seem to be everflowing at this hotel. Read moreGenuine Hotels.com guest review
"perfect location for dowtown"
I know this is not a 4 star hotel, but room was decent , very nice bed Restroom was just ok ,nothing fancy but bed recompensed it. I was in Chicago for business so good place since close to everything during evenings I went to night clubs like WiT so close ... 4$ cab or walk if u want ... Its not a romantic place but definitely good deal for a money […] if u add location and room ... I paid 130 room 1502 Read moreGenuine Hotels.com guest review
This was the worst hotel that I have ever stayed. The rooms were dirty and the service was terrible. No towels in room, no pillow cases on pillows, the room was not being cleaned everyday. The sheets were not changed everyday and the bed was just pulled up. I would never refer anyone to stay at this location, unless it it fully remodeled and the service […] is better and under new management. Read moreGenuine Hotels.com guest review
"down town Chicago"
This was the worst Hotel and Service that I have ever received. The service was nonexistance. I had to ask for everything, including sheets, pillow cases, towels, bed covers. The room smelled and was not clean. The toilets were dirty and could not be cleanedGenuine Hotels.com guest review
"Do not stay here ... Old and in poor shape !!!"
Hotel lobby does not have air conditioning and seating area can only handle about 6-8 people. No area to get snacks, food or breakfast at hotel !! Elevators can hold only 3-4 people (very small). Room is very small and the toilet is up against the wall so very hard to sit on the toilet to use it. There is no door on the bedroom closet and the only item […] hanging on the wall is one mirror !!! Would not stay here again and the cost was $ 431.52 for two nights stay !!!!!!!! Wasted the companies money on this stay. Read moreGenuine Hotels.com guest review
"Skip this place if you can"
This is one of the poorest experiences I have had, especially relative to the high price they charged on a Friday night. The person greeting me was barely civil and offered nothing but a local magazine when I asked about nearby restaurants. The hotel is older and shows it. It has a bizarre TV system that gives you one set of channels by scanning through […] using the remote control channel lever and another if you actually enter the numbers of the channels. But nowhere is that explained or is there any guide to the channels available. I asked the staff twice for help with the TV and received none. I arrived about 8 pm and went out to get something to eat. When I returned around 10 I discovered the bathroom light was burned out. They had no one available who could replace the light, so I had to move to a different room, which was not the same as I had reserved. At least someone did show up to help move my luggage. But one would think you would notice the bathroom light doesn't work when you're preparing the room for the next guest. I won't be staying here again. Read moreGenuine Hotels.com guest review
Its location in the magnificent mile makes this hotel very attractive. It is small, with average service. Rooms are congested but decent. Good for a short and budget business trip.Genuine Hotels.com guest review
Its located in the perfect location. The rooms are clean and the staff was very friendly and helpful. A little dated, but who cares.Genuine Hotels.com guest review
Housekeeping a joke poor detailGenuine Hotels.com guest review
Great location. Front desk was nice but housekeeping was not good. Cleaned room but day over day did not supply us with basic amenities like TP refill or new soap bars, etc.Genuine Hotels.com guest review
"Great Location for the price"
Parking fees are high in Chicago, but the Red Roof did not charge for in and out, but rather for the whole day... That is HUGE and good. Our only complaint was that our room was a little small but other than that we had a great room with a view, and we were only a block away from all the action. The hotel did not offer a breakfast but for the price […] we were able to find enough resturants in the area to eat at. the Grand Lux Cafe Best ever... and Chipotle Mexican Grill was just down the street also very good on a short budget... We will stay here again... Read moreGenuine Hotels.com guest review
"underwhelmed but expected"
the water was hot and the bed wasn't horrible but the rest of the place was worn out and depressing. I won't be back.Genuine Hotels.com guest review
The location and the rate was what prompted me to book this place. However, I guess I have been spoilt. I guess for the money charged - I was very disappointed with the look and feel of the place. The hotel was old and the upkeep was not too good. I found the rooms and the lobby to be narrow and dingy. The sink had drainage problems. The room and the […] hotel at large smelt of chemicals. The furniture was old. And the rooms not at all spacious. I guess I was fooled by the Red Roof name and expected some level of standard based on that name. Based on my experience I was disappointed - and will therefore not not choose this hotel again - if I had to. Read moreGenuine Hotels.com guest review
For the price the room was sufficient and the service was friendly. I read some bad reviews on other sites but I felt the room was very clean, it is an older hotel but I would stay again.Genuine Hotels.com guest review
It was a pleasant stay.Genuine Hotels.com guest review
Good location. Might be better than most other non-downtown Red Roof Inns. Safe location. Cleanliness was better than one might expect, but stains on the sheets.Genuine Hotels.com guest review
"Great price for downtown but amenities lack"
Hotel was a great price for the downtown location. Overall room was clean and nice but the poor service of the WiFi and extreme lack of water pressure in the shower was very disappointing and made the stay frustrating. If WiFi isn't a big deal and you can deal with the water pressure then I recommend staying here. Otherwise spend a little more money […] and find a better place downtown. Read moreGenuine Hotels.com guest review
"Great location no amenities"
I am not too likely to rebook here because I didn't notice there were no amenities here. Would have liked to work out some. If you don't care about working out. Then this is great hotel!Genuine Hotels.com guest review
The staff and service was excellent. The rooms were comfortable but it's an older building and rooms on the small side. The location is very good for being downtown. It suited my needs as a place to hag my hat for a weekend. If I were to entertain clients it would not be my choice.Genuine Hotels.com guest review
"3 night stay in Chicago"
it was good, no problems, I road the blue train back to the airport for free because I was short by .24 cents, so he just let me in for free... the two girls at the front desk were very helpful. handy store walking distance for any thing you want. Location was very good, i'll stay there again!Genuine Hotels.com guest review
"Great deal near the Magnificent Mile"
This room was perfect for a quick trip into Chicago. The price was reasonable, the room was clean and the desk service was friendly and competent. Valet was available for parking and luggage storage for the day was provided. I found my new Chicago Hotel for weekends away for leisure and business.Genuine Hotels.com guest review
If you want space, if you want sleep, if you want to pay $41 for parking... DO NOT STAY HERE!! This was by far the worst hotel I have ever stayed at! I will never ever stay here again or recommend it to anyone!Genuine Hotels.com guest review
I must say the service is and was awesome. Thanks to the front desk help Vanessa she offered me great service and I enjoyed my stayGenuine Hotels.com guest review
Always clean rooms and s great location.Genuine Hotels.com guest review
"Room for improvement"
The rooms are way to small, it looks like it hasn't been any work done on the elevator's, halls, or rooms. The best thing is that its a block from the Mag Mile. The toilet in my room had to be flushed more than once for it to go down and the water pressure in the shower was lacking.Genuine Hotels.com guest review
"Really Nice - Expensive Parking"
This hotel was really nice however, the parking cost of $35.00 parking was outrageous and was not close! Was a surprise as well. We were never informed of this extra cost. Likely will stay elsewhere next time due to this fee.Genuine Hotels.com guest review
The room was nice and small. Per the pictures i was expecting something bigger but the the surrounding area of the hotel made up for the size. Very dissapointed that I was not informed about the parking (valet) and the cost, but we were able to have a nice evening without making use of that service. Overall I would go back and stay.Genuine Hotels.com guest review
"Don't expect a luxury hotel"
For the location, this place was such a steal! The guy at the front desk was very nice & helpful. Room was small, bathroom was smaller, but it worked. Had an awkward incident with housekeeping...the woman rudely told my friend & me to leave so she could clean our room (it was 5:30pm & we had been gone for pretty much the entire day). The walls are thin […] & you hear a lot other guests & street noise, but again, for the price of the room on the Magnificent Mile, this place is not bad at all. I'd stay there again. Read moreGenuine Hotels.com guest review
"Fine for the price"
Just needed clean bed & bath for the night. Was within walking distance of Gleacher center where I needed to be. Great eating spots & activities. A short block to MI AveGenuine Hotels.com guest review
"Great Stay for the Price"
In town for a conference, nearby to hotel & nice location close to downtown. The room was average, no frills, but a comfortable bed to sleep in. I really enjoyed the Customer Service at the Front Desk - always smiling, helpful, and good conversation upon entering & exiting each time. Will stay again.Genuine Hotels.com guest review
water in toilet bowl too high(!); room temp not regulatedGenuine Hotels.com guest review
"location very nice"
Free wifi，cheap valet parkingGenuine Hotels.com guest review
Asked for clean towels the first 2 days I stayed didnt receive and haven't received call back from managerGenuine Hotels.com guest review
The hotel needs a facelight (paint, new carpet) and I didn't appreciate that the windows in the room were bolted shut. I was hoping to get some fresh air. I love the location but I'll definitely consider other hotels in the area when I go back for meetings.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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