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Location.
Located along Chicago's Magnificent Mile, this luxury hotel is 1 block from the landmark Water Tower and 2 blocks from Water Tower Place shopping. The Wrigley Building is a half-mile from The Peninsula Chicago, and Millennium Park is 1 mile away.
Hotel Features.
The 25-meter indoor pool, outdoor deck, and state-of-the-art fitness center command spectacular city views. Personal training and group classes are available. The Peninsula Spa offers a wide array of treatments based on European, Asian, and Ayurvedic techniques, including hydrotherapy, body scrubs, massage, and beauty. The Shanghai Terrace serves Chinese specialties in a supper-club-inspired setting. In addition to all-day dining, The Lobby features afternoon tea, Sunday brunch, and a chocolate buffet. Pierrot Gourmet presents contemporary European specialties in a casual ambiance. Order from 24-hour room service. This property provides wedding services, banquet catering, and complimentary WiFi.
Guestrooms.
Spacious guestrooms and suites feature city views, premium bedding, iPod docking stations, and 42-inch plasma TVs with DVD players. Multifunction electronic control panels are bedside. Wireless and wired high-speed Internet access are complimentary. Marble bathrooms have separate showers, soaking tubs with inset TVs, spa-style bath products, bathrobes, slippers, and hands-free phones.
Charges may apply, see hotel policy below
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Children under 18 years old are not allowed in the spa without adult supervision.
Guests under 16 years old are not allowed in the spa.
Valet parking costs USD 54 per night with in/out privileges
Air conditioning is available for an extra charge
Rollaway beds are available for USD 40 per night
Cribs/Infant beds are available for an extra charge
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Children under 18 years old are not allowed in the spa without adult supervision.
Guests under 16 years old are not allowed in the spa.
Valet parking costs USD 54 per night with in/out privileges
Air conditioning is available for an extra charge
Rollaway beds are available for USD 40 per night
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"cell phones blocked; restaurant bad service & food"
For some reason Verizon cell phones would not work in the hotel and efforts by the staff could not correct the problem. I was out of touch for three days; a big problem for me and my business. We had guests for dinner in the main dining room and it was a disaster of very slow service and a wierd menu. My New York steak looked like a square biscuit. […] It took 25 minutes to get the car from valet parking which is several blocks away. All the staff was good for was apologizing for the hotels glaring deficiencies. Read moreGenuine Hotels.com guest review
Excellent luxurious accomodations,knowledgeable courteous staff,attention to detail.10/10Genuine Hotels.com guest review
Response by The Peninsula Chicago Dear Traveler, Thank you for staying with us at The Peninsula Chicago and taking the time to provide your feedback. We are pleased to learn that you enjoyed the comfort and service during your stay, as well as the cleanliness and condition of the hotel. We hope to welcome you back for another “10 out of 10” experience. Thank you. Warm Regards, Richard Sorensen Hotel Manager
This guest did not leave a comment.Genuine Hotels.com guest review
"If you don't love this hotel, you have hotel issue"
On the one hand, a five-star hotel commands high expectations, but on the other, the Peninsula Chicago exceeded them all, from the room to the people to the service to the location. Enjoy!Genuine Hotels.com guest review
"Excellent Get Away"
The Peninsula Chicago has an excellent spa. Nice walking distance to Michigan ave. and eats.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Peninsula is Top Notch"
Definitely the best hotel in Chicago. Excellent service and staff. Beautiful rooms! Kim OhioGenuine Expedia guest review
"The Peninsula Chicago is the place to stay"
Excellent in all regards. Great Location. Excellent Food. Superb Staff.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel staff knew our names"
Felt small, staff knew our name. Excellent touches, newspaper was in a tote bag.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Edges out the Four Seasons"
We ended up getting a great rate on Expedia so we tried the Peninsula because of it's great reputation. There is a reason why this is one of the best hotels in the world.Genuine Expedia guest review
"5 Star Luxury and elegant classical decor"
A perfect place to stay for a couples get-a-way in Chicago. The rooms were perfectly decorated, the master controls for all the electronics/heat/AC/lights was a nice touch, and they were large for a stay in the city. It's located right in the middle of the Michigan Ave. shopping area, so there is plenty to do within walking distance. The staff was remarkable, […] very courteous, friendly, and attentive to the guests. Read moreGenuine Expedia guest review
"Superb location, service and facilities"
This is bar none the best hotel I have ever stayed in and I have traveled extensively and stayed in many good hotels. The room was so well designed and thought out and the bathroom was magnificent. The staff is courteous and well trained. They do not miss any details. I am definitely going back for my next trip and try their spa.Genuine Hotels.com guest review
"You will not be disappointed"
The attention to detail is simply amazing...especially, for a hotel of this scale. The entire staff works seamlessly to make you feel special. We will definately return there again and now will look to see if The Peninsula is available as an option in other cities we visit...Genuine Expedia guest review
"Wonderful service!"
Hotel is in a very convenient location for shopping, dining and sightseeing! Staff is above and beyond expectations! The room was wonderful as well!Genuine Hotels.com guest review
"Great stay"
Great hotel and staff. All I had to do was ask and it was handled. True five star service.Genuine Expedia guest review
"Best in Chicago"
Great location, great service, great accomodations - everything you would expect from Peninsula. Just be aware that all optional amenities are very expensive.Genuine Expedia guest review
"Exceptional Service"
Each and every person at this hotel went out of their way to be friendly and provice amazing customer service. Even the smallest of details were taken care of. One example -- we had a rollaway bed in our room. During the day they removed the bed to give us extra space in the room and then they brought the extra bed back at night.Genuine Hotels.com guest review
"Great service and perks"
We booked a suite at the Peninsula and they gave us a complimentary 3 hour ride in a private car with chaffeur! They treat you like royalty in this hotel! Definitely coming back!Genuine Hotels.com guest review
"Great hotel."
Beautiful,clean hotel. Service was excellent. Room service food was really goodGenuine Expedia guest review
"5 Star All the Way"
Awesome hotel with amazing service. It definitely deserves 5 star status. We would absolutely stay here again.Genuine Hotels.com guest review
"Perfectly Appointed"
Beautifully appointed and maintained hotel in the heart of the upscale Chicago shopping area.Genuine Expedia guest review
"Great Hotel to stay at in Chicago"
We had a great time at the Peninsula. Would highly recommend. Incredible service.Genuine Expedia guest review
"Great hotel"
The customer service at this hotel is impeccable. When you check in the front desk clerk doesn't just hand you the keys, he actually escorts you to the room and then explains the room and hotel services. Every time you walk in or out of the building someone is there to greet you and help you with the door. And every time you walk through the lobby the […] front desk team and the concierge greet you. We received a complimentary room upgrade upon check-in and had an amazing room. It was very large, had an incredibly comfortable bed, a long hallway, and a wonderful bathroom complete with a TV. The hotel was located just steps from MI Ave in Chicago and was so convenient. We had a wonderful experience and will definitely return. Read moreGenuine Expedia guest review
"Fantastic...close to everything...will do again"
I can't think of anything else but EXCELLENT IN EVERY WAY...Genuine Hotels.com guest review
"PENINSULA-CHICAGO"
A SUPERB HOTEL WITH AN INCREDIBLE STAFF WITH A PASSION FOR PERSONALIZED SERVICE...Genuine Expedia guest review
"Great experience"
:) The hotel is amazing, but I do not understand very well the entrance system as you always need to take two different elevators to go to your room. The service was fantastic, they really take care of you. Rooms very comfy and nicely decorated. Bathroom amazing. I would repeat my experience at the Peninsula. The "biggest" problem was the breakfast […] as they only have "a la carte" and pretty expensive, can't have a bowl of cereal or just fruit, anyways, there are so many cool places to have breakfast in Chicago that that becomes sth. positive!! Read moreGenuine Expedia guest review
"Fantastic Hotel"
One of the best designed rooms I have stayed in - spacious, comfortable, and tons of thoughtful design elements that make staying in a hotel room pleasant (i.e. large bench for luggage, small dressing area outside of the bathroom with drawers, good sized desk with pull out shelf to accomodate work material, full sized sofa you can actually stretch out […] on). The service was second to none. Here are some examples: (1) the concierge obtained tickets to the aquarium so that we did not have to stand in line in 30 degree weather (the line looked to be about an hour long); (2) the front desk booked us at a the time and place requested for dinner; and (3) the doorman paid in cash for a cab cash when the credit card machine wouldn't work (we repaid him). The big thing here is that they offer to do these little things, you don't have to ask. Nothing was too much trouble for the staff. One of the best hotels I have stayed at in the US (the other being the Montage Laguna Beach). Read moreGenuine Hotels.com guest review
"4 Wonderful Days of Rest and Relaxation"
Everything about this hotel was excellent. The bed and bedding was extrememly comfortable. The room was pristine clean. The service and the SPA was one of the best I have encountered. I highly recommend this hotel!Genuine Expedia guest review
"CHICAGO PININSULA"
We travel to Chicago quite often in the past always stayed at the Four Seasons. This trip we picked the Peninsula and it was far superior. Great service, great room and incredible staff!Genuine Expedia guest review
"Peninsula in chicago"
TrumP much better for the price!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Look no further in Chicago"
I have stayed at many Peninsula Hotels, in my opinion one of the top three premier hotel groups in the world. This property in Chicago is exceptional in every way with meticulous attention to details of the rooms, the service, front desk and restaurants. Their Lobby Cafe, in most hotels an afterthought, is superb in the quality of food and service. […] They have a new pastry chef whose creations you should not miss. Chicago in February - who knew it could be such a sublime experience! Read moreGenuine Hotels.com guest review
"PLEASANT"
I Travel to Chicago two or three times a year and stay in 5 star hotels. This hotel is very nice and clean but would consider it to be pushing the envelop to be a true 5 star. I don't like having to go to two seperate elevators as well as walk over 50 yards to get to your next set of elevators to access your room. Aslo the temperature in the room would […] never regulate. It was either very hot or very cold. The staff was very nice and the spa was amazing. Read moreGenuine Expedia guest review
"One of the Best in Chicago"
Wonderful staff and gorgeous property! My room was fantastic and the hotel is so close to shops, restaurants and the fabulous Museum of Contemporary Art. Chicago was having a snow storm on my last day, and the staff were great about late checkout, checking on my flight, and making sure I knew if the flight was cancelled I was more than welcome to get […] a room Read moreGenuine Expedia guest review
"incredible getaway"
The most incredible hotel 'experience' I have ever had. It is absolutely worth every penny!Genuine Expedia guest review
"loved!"
the staff accomodated all needs, extremely pleasant......look forward to returning!Genuine Expedia guest review
"Continually exceeds expectation!"
My second stay at the Peninsula was even better than the first. I was in Chicago for a pleasure trip and the Peninsula was a bonus. The room spacious. The bed comfortable. Loved the hand written card and fruit and nuts that welcomed me back. I asked for suggestions for a Chinese restaurant and a hand delivered menu was delivered in a sealed envelope. […] The view of Michigan Ave was spectacular, especially the Christmas decorations. Last, but not least, the spa was the icing on the cake! I will return. Read moreGenuine Hotels.com guest review
"Excellent, friendly service"
Excellent service, clean comfortable room, food in the hotel restaurants very good. Location centrally located. Easy walking distance to everything on the Mile. Loved it. Will be back.Genuine Expedia guest review
"Best Chicago Hotel!"
We had a great stay at The Peninsula. The check-in process was swift and the room was magnificent. The rooms are big and the amenities are superb. The bathroom was big and LOVED the full tub separate from the walk-in shower. Especially liked the TV at the foot of the tub. A very high-tech room, everything in the room was controllable from the bed and […] having a fax machine in the room was convenient. All digital hookups for music are there too. The hotel itself has an great gym, half olympic-sized pool, excellent restaurants and bar. One of the finest features is the hotel's location, right on the corner of Rush and Michigan Ave. I would definitely stay here again and enjoy every minute of it! Please note: Keep your head on a swivel as this hotel is a great place for celebrity sightings...I will keep who I saw a secret! Highly recommend this hotel. Read moreGenuine Expedia guest review
"Peninsula Chicago, Fantastic Food, but..."
Stayed for 2 nites for my husbands birthday. Concierge recommended great restaurant for dinner, Chicago Cut. Had a wonderful meal. Returned to room and special dessert was waiting with happy birthday on plate. Turn down service left 1 bottle water and 1 glass for the 2 of us. Next day called an hour before we had to leave, to have a shirt ironed for […] myself and husband. After 45 min we called to see where they were and they had put them in for laundering instead. Since there was no iron in the room, we had to wear a wrinkled clothes out instead. Left at 9:30am returned at 4:00pm, room wasn't cleaned. Had to call for service. Went down for tea service. Was sat at dirty table. There were plenty of clean tables. Sat for 10 min., waiter took my order and came back with tea. Had to ask to have table wiped down and set. Food we ordered was fantastic, spicy tuna roll topped with lobster, assorted scones, and tea sandwiches. Turn down service arrived as we were leaving room that night. When we returned still only 1 bottle of water and 1 glass. Overall hotel was beautiful, room was lovely, but for the price, I was disappointed with the service. I would have expected a bit more from a hotel of that caliber. Read moreGenuine Hotels.com guest review
"Lovely"
We were very pleased with the hotel, however I cannot give it a five because when we arrived, we were given a room with a queen sized bed. When I called down the the front desk they assurred me that it was a king...it was not. I called down again to let them know it surely was not and they said they would call me back with other arrangements. They did […] not call back. We proceeded to get ready to leave for dinner reservation and stopped by the front desk to get a solution reached. The staff was apologetic for the mix up and let us know that when we returned from dinner they had a room for us to move to. We moved and all was well after that, however the lack of response and urgency from the desk staff keeps me from giving them the highest rating. Read moreGenuine Expedia guest review
"after that experience I'll never get my wife to agree to go anywhere else"
awesome service, amenities and locationGenuine Expedia guest review
"Elegant but not stuffy"
We were upgraded to suite upon arrival. When I requested a higher floor after viewing the room, they were happy to accommodate me. Unfortunately, a smoker had been in residence before us and the living room retained the smell. Since we had already made a change, we just opened the windows and lived with it for 2 days. Otherwise, our experience at the […] Chicago Peninsula was stellar. Read moreGenuine Expedia guest review
"One of Chicago's Best Hotel"
Will stay at The Peninsula Hotel again.Genuine Expedia guest review
excellent....a treat to come"home" to!Genuine Hotels.com guest review
"Chicago's Best Hotel"
This hotel has excellent service, spotless rooms and the location is great.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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