Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Elephant and Castle - This casual, authentic English pub is known for its fish and chips, bangers, beans, and mash, as well as its burgers. Serves breakfast, lunch, and dinner daily.
Room service at Club Quarters is available. Several area restaurants deliver; their charges are added to room folios and meals are delivered to rooms by hotel staff.
Besides the on-site fitness room with equipment including a treadmill and elliptical and weight-training machines, guests can use facilities three blocks away at Bally's Total Fitness, where discounted passes are available.
The recreational activities listed below are available either on-site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Don't expect too high"
This hotel is not as good as i thought when i stepped into my room. There are nobody help to carry your luggage to your room even though uou have many luggage and you are only one person. The room looks a bit old to me althought it was quite a big room. There are no bath tub too. You even can hear the next room conversation if they spoke out loud. Location […] wise was ok only. I think the money paid deserved a better hotel than this. Read moreGenuine Hotels.com guest review
"Still hoping the truth will set me free"
The booking service was poor. The hotel room was was the size of a large walk-in, The walls were badly scuffed, but the furnishings and linen were clean and comfortable. The Loop location was very convenient to the Theater District, restaurants and sights. i believe this is the 4th time trying to get a review published. For some reason they do not want […] to accept the truth of my experiences and wish me to say something else. Honestly, there is plenty. Read moreGenuine Hotels.com guest review
I usually like staying at club quarters central loop when I attend a nearby conference. This time, however, the price was jacked up by $20 a night making the price of the stay comparable to much more expensive hotels. The reason I went with CQ is that the queen superior is fairly large with a microwave, fridge and sink. The room was not as nice as the […] one I stayed in before and it was way too hot. I tried to cool it down using the in-room control but it didn't work. If CQ doesn't improve then I will forgo the fridge and micro and stay in a much nicer hotel for the price. The Elephant and Castle pub is fun and convenient and the neighborhood is geat. Read moreGenuine Hotels.com guest review
"Fine hotel, but terrible shower"
The hotel was great, except that it took 10 minutes for the hot water to reach the shower, and then it was little more than a trickle.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"a decent hotel in the heart of Chicago"
In the loop, next to the Sears Tower, close to most of the downtown sights in Chicago, and convenient to most of the subway lines. If you fly into O'Hare, it's 2 blocks from the blue line stop at Monroe & Dearborn. If you're not planning to spend a lot of time in your room but want a decent one while you're there this is a good place. If you're looking […] for luxury, somewhere else might be better. Read moreGenuine Hotels.com guest review
"Served the purpose"
The staff was inconsistent. Main hours good after hours not so much. The room was clean but few towels in the room.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good location, excellent staff, tiny room"
Staff was excellent. Room was tiny. Location very good.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"close to all must-see sights"
The hotel was clean, well located downtown, and nice staff. My only complaint was our room door was inches away from the next and was very loud and disrupted sleep multiple times.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"You get what you pay for"
The hotel room was smaller than I expected and the bathroom was in need of an update. The positives were free wifi, good location and good options for room service. A good hotel if you are looking for a bargain.Genuine Expedia guest review
"Stayed to go to football game"
Beds very uncomfortable, and room very small. Excellent staff!Genuine Expedia guest review
We really enjoyed our stay as long as we were not in our room...we could not rest in the room because it was to HOTt!!!They turned the air off...why in the world would you do that some people need it to be cool to rest.....We had to call for a fan to be brought up to the room but it was just warm air circulating.. about 7:00am on Sunday morning somthing […] started knocking really bad outside our window we were in room 526. I never did figure out what it was... Read moreGenuine Hotels.com guest review
"Good value"
Well located,clean,good and welcoming service, small but comfortable rooms would stay again by myself.Genuine Hotels.com guest review
"If only the bed was comfortable..."
Nice staff, self-serve espresso machine in lower level a definite plus!, but the bed was ROCK HARD. I ended up getting three extra pillows form the concierge at two in the morning and lining them up on the bed so i could get some sleep, on them. It was crazy. And the rooms are very, very small, and the TV is a computer-mopnitor sized screen located […] in a spot in the room where you can't actually watch it except sitting at an angle in a desk chair, if you happen to want to watch your favorite program, as I did. Other than that it was great. Read moreGenuine Hotels.com guest review
"cozy and efficient"
tight little room for the two of us, but attractive, well located, and efficientGenuine Hotels.com guest review
When I booked the room, I asked for a check out time of 2:00 PM and when I arrived I was told that there would be an additional $35. During a previous visit 2 days before, I also had someone knock on my door and yell that If I was not out in 5 minutes that I would have to pay! This disrupted my rest and was so unprofessional and rude. This will not […] be my first choice anymore. Read moreGenuine Hotels.com guest review
"Good location and everything else is soso"
1. No sunlight coming to my room even with window. 2. Unstable heater, sometimes too hot sometimes too cold. 3. Printer system doesn't work at all, annoy. 4. Computers station block basic web site including gmail.... 5. No in-room locker (!) Choose this hotel if you want to have good location, I said a little bit too expensive for this kind of quality […] for business traveler. Read moreGenuine Expedia guest review
"No way to cool off"
Our stay was in mid-october, so you would not think the AC would be an issue. But a warm weekend caused problems. The a/c did not cool the room and that combined with no fan in the bathroom, caused the room to get hot after showers and no way to cool it down. They sent up a fan that helped a little. On our last day there, the cleaning staff knew the […] trick, Turn on the heat, and the room will cool it self off. Front desk was not much help for this problem. Room was clean and a nice location downtown. Read moreGenuine Hotels.com guest review
"Great service - small rooms"
The room was tiny and the bed wasn't the best. The staff and the help you get from the staff was superb!Genuine Expedia guest review
"European size standard."
Great location, the standard room is a bit too small. Overall I give it a 3 out of 5.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location, staff not too helpful"
The location is excellent. The room was attractive, though slightly run-down (worn carpeting, scuffed furniture). Two specific problems: 1. On the first morning of my stay, the shower was ice cold. It was fixed for the second morning. 2. The room was not far from the elevator (not right next to it either), and on the second night of my stay the elevator […] was running every minute or so all night long. It was loud enough and frequent enough to make sleep impossible. I didn't hear anyone getting on or off; the elevator just seemed to be running all the time. I called the front desk at about 1:30 a.m. to ask for help. The front desk was not at all helpful. It was another couple of hours before the elevator trips finally became less constant. The business center was useful, and free in-room printing from my computer was a real convenience. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Get new beds!"
One of the worst beds I've ever slept on. Room was clean and staff was nice but the bed was terrible.Genuine Hotels.com guest review
"Okay if you like really small room"
Nice location, but extremely small room. The end of the bed was only 8" from the wall. Far too small for a hotel room, it was teh size of a walk in closet.Genuine Hotels.com guest review
"Disappointing"
Friendy helpful staff but halways and rooms are tired and dated. Room smelled of some disinfectant, which made us wonder why was this necessary? Had to call for pilllows and towels. Location is good but hotel needs major improvements.Genuine Hotels.com guest review
"LaborDay wknd 2012"
This was a nice hotel with helpful staff. When we check into a hotel we look for what they offer we have not seen before. This one has water bottles with a clean water dispenser on each floor. That was a nice surprise. The room was clean and well organized to have what we needed for the short amount of time we are in the room. The only issue we had […] with the room was the mattress was a low quality and needs to be updated badly. We found the elevator requiring your card to go up a nice security addition. However, after a late night up town we came back with a bum outside harassing us and thought we would be safe once we came in the lobby. Unfortunately this hotel didn’t have staff in the lobby during those hours. It ends up the bum didn’t follow us in, but that didn’t help our feelings of security. If you are planning to stay at this hotel and hit local night life, be prepared to leave the neighborhood because everything closes at 9pm. Read moreGenuine Hotels.com guest review
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too smallGenuine Hotels.com guest review
"Good Enough"
The staff are the only thing exceptional about the hotel--the service is great. The location is right in the heart of things, and that is what you are paying for. The non-valet parking is 4 blocks away which is a major pain. The mattress was pretty bad and made up with just a flat sheet that just came loose in the middle of the night (no mattress pad). […] The pub downstairs is awesome. Serious pros and cons, depends on what you value. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Room was dirty"
I was very disappointed with the cleanliness of the room- it didn't look like it had been vacuummed, there was even a candy wrapper on the floor next to the trash can. There was also hair on the bathroom floor.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"OK, not great"
Decent hotel - nothing special. Low-level room on back side had no view. Bathroom had no counter space. Decent work area. Could use a little updating. Staff didn't inform me of very nice lounge in basement - just stumbled across it.Genuine Hotels.com guest review
"Location"
Single rooms are very small.... However, the hotel location is excellent...Genuine Expedia guest review
"Way too expensive for what it is"
Super small room - kind of a glorified dorm room. I would have been ok if I had paid substantially less. Something going on in town that weekend that drove prices way up. Clean enough. Good location.Genuine Hotels.com guest review
"There are better options out there!"
Really small-- - bathroom was tiny. Not enough towels in the room. Hotel personnel were rather crabby.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"marathon"
ok hotel no more no less hallway full of laundry baskets and corridors small dark and confusingGenuine Expedia guest review
"Clean and convienant but very small rooms"
Nice comfortable place although I could not imagine having 2 people in the same room. The rooms are the size of a walk in closet !Genuine Hotels.com guest review
The room was very cramped but I jammed in my 15 yo..it wasn't designed well for bathroom space, only a shower no tubGenuine Hotels.com guest review
"Expect to wait 20 minutes for everything..."
The room & location were great. Service could be better - the front desk & especially the parking valet were extremely slow.Genuine Hotels.com guest review
"Reasonably Priced Loop Hotel"
This guest did not leave a comment.Genuine Hotels.com guest review
"cigarette smell in non.snoking room"
Normally a good place to stay. A fail on this go around..Genuine Hotels.com guest review
"Ideal for downtown business travelers"
Biggest selling point is location. Room is standard, no complaints.Genuine Expedia guest review
"great location but tiny rooms and beds"
great location but size of room and bed is sub-standard. Would not stay again unless could get a queen bed or larger.Genuine Hotels.com guest review
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