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All hotels in Chicago, Illinois, United States
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1 room,  2 adults 
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Room 1:

W Chicago City Center

41.879392, -87.633314
4 stars
172 W Adams St, Chicago, IL, 60603 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $149
available on 05/27/13
Price Match Guarantee
4.1 305 5

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    Image of W Chicago City Center, Chicago
    4.1 out of 5 Excellent (305 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This is a lovely hotel with some great amenities, including a first-rate "business center" by a Hotels.com guest on 03/17/13

    Overview

    Location.
    The W Chicago City Center is anchored in the center of Chicago's (Ill.) downtown Loop business district. The Willis Tower (formerly the Sears Tower) rises one block from the hotel, while the theater district is located four blocks away. Merchandise Mart stands 1 mile (1.6 kilometers) from this property.

    Hotel Features.
    The hotel's two-story lobby features dark velvet drapes, subdued lighting and serpentine white-vinyl seating. Dining venues include IPO, featuring an eclectic menu of new urban cuisine. The art deco living room becomes the Living Room Bar from late afternoon to late evening, serving spirits and cocktails. The hotel offers a 24-hour business center and 14,000 square feet (1,300 square meters) of function space. A 24-hour, complimentary fitness center contains cardiovascular and weight-training machines, and free weights. Spa treatments are available (with advance reservations).

    Guestrooms.
    The 22-story W Chicago City Center offers 403 contemporary guestrooms equipped with high-speed wireless Internet access (surcharge), MP3 adaptors, CD and DVD players, and 42-inch plasma flat-screen televisions. Beds are dressed with pillowtop mattresses, custom duvets, and down comforters. Desks pair with purple-velvet chairs. Bathrooms contain bathrobes, lighted magnifying mirrors, and marble vanities. Bathrooms are stocked with Bliss toiletries. Select bathrooms contain showers only. All accommodations contain minibars and complimentary laptop-compatible in-room safes.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $149
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Spectacular Room - 1 King Bed

    Spectacular Room - 2 Double Beds

    Wonderful Room - 1 King Bed

    41.879392, -87.633314
    Hotel coordinates:

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    Map

    W Chicago City Center
    View W Chicago City Center on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pet policy - dogs and cats only
    • Pet maximum weight in lb is: 40
    • Minimum check-in age is: 21
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 22
    • Restaurant
    • Smoke-free property
    • Total number of rooms - 403
    • Video library
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Luggage storage
      • Meeting facilities size (feet) - 14,000
      • Meeting facilities size (meters) - 1301
      • One meeting/conference room
      • Parking limited (surcharge)
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Year Built 1928
    • Rooms (all rooms include)
    • Bathrobes
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Complimentary newspaper
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Designer toiletries
      • DVD player
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room massage available
      • iPod docking station
      • Makeup/shaving mirror
      • Minibar
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Plasma TV
      • Premium bedding
      • Premium TV channels
      • Refrigerator (on request)
      • Shower/tub combination
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Nightclub
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Shoe shine
    • Spa services on site
    • Tour assistance
    • Use of nearby fitness center (discount)
    • Valet parking
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Laundry facilities
      • Limo or Town Car service available
      • Multilingual staff
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Room service (24 hours)
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    IPO - restaurant showcasing new urban cuisine, with Executive Chef Trevor Hoyte's take on contemporary American flavors. IPO offers signature small plates and captures the elegant energy of the hotel's 1928 beaux-arts architecture.

    Living Room Bar - Hotel guests and locals mingle in the art deco Living Room with fine spirits and cocktails. Open daily from late afternoon until late night.

    Recreation

    The 24-hour fitness room has exercise bikes, elliptical trainers, and treadmills equipped with headphones for individual plasma TVs. Fresh fruit, bottled water, and towels are complimentary. The hotel also offers discounted access to two health clubs within four blocks, providing yoga and Pilates classes, indoor lap pools, spa treatments (with advance reservations), and tennis, racquetball, and basketball courts.

    The hotel is five blocks from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, two miles away, is popular for sunbathing and swimming in the summer. Canoeing, kayaking, and rowing equipment can be rented from the Lincoln Park Boathouse, three miles away. Six miles from the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Fishing nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Pilates classes/instruction nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Swimming nearby
    • Tennis nearby
    • Volleyball nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
    • Valet parking fee: USD 55 per night
    • Pet fee: USD 100 per stay
    • Rollaway bed fee: USD 30.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Chicago, Illinois, United States
    Map
      of

    Area map

    A short guide to The Loop - Downtown

    Locals call downtown Chicago “The Loop.” The famous Marshall Field’s, now a Macy’s, is on State Street. Cultural attractions include the Art Institute of Chicago, the Lyric Opera, and the Chicago Symphony Orchestra. Grant and Millennium parks are along the lakefront. Visitors can enjoy complimentary concerts (summer only) and the annual, two-week “Taste of Chicago” in June at Grant Park.

    see all hotels in Chicago

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Quincy Station - 100 yards
    • Chicago Board of Trade Building - 200 yards
    • Willis Tower - 200 yards
    • Skydeck Ledge - 200 yards
    • LaSalle-Van Buren Station - 300 yards
    • 311 S Wacker Dr - 400 yards
    • Monadnock Building - 400 yards
    • Jackson Station (Blue Line) - 400 yards
    • Monroe Station (Blue Line) - 400 yards
    • Washington-Wells Station - 400 yards

    3.0+ mi

    • Chicago Midway Airport - 8.4 miles
    • Chicago O'Hare Airport - 15 miles
    • Chicago Executive Airport (PWK) - 21 miles
    • Gary - Chicago Intl. Airport (GYY) - 21 miles
    • Romeoville Lewis University Airport (LOT) - 30 miles
    • Chicago DuPage Airport (DPA) - 32 miles
    • Joliet Park District Airport (JOT) - 38 miles
    • Waukegan Regional Airport (UGN) - 39 miles
    • Michigan City Municipal Airport (MGC) - 43 miles
    • Aurora Municipal Airport (AUZ) - 44 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 44 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (305)
    • Business (40)
    • Romance (56)
    • Family (15)
    • Friends (33)
    • Other (161)
    4.1 / 5
    Excellent

    Score breakdown (from 305 reviews)

    • 5.0
      (138)
    • 4.0
      (102)
    • 3.0
      (37)
    • 2.0
      (20)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.3
    • Comfort
      4.0
    • Condition
      4.4

    Reviews: Overall

    • <Previous
    • Page 1 of 3
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    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a lovely hotel with some great amenities, including a first-rate "business center"
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "A Night Downtown"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    W Chi City Center was an excellent value for a weekend night stay. Staff were all very friendly and helpful. The front desk allowed us early check in at noon. The hotel itself is in an old building but the rooms are pleasant, chic and modern. Comfortable and nice appointments. They serve great morning coffee,too. The W is a convenient, walk to Chi Loop […] theatres and sites. Plenty of fast food restaurants are close for a quick breakfast/lunch.Only four blocks from River North, too. Definitely recommend to out of towners for a weekend stay downtown ! Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    S and I
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Great!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The valet parking was terrible, but very wonderful stay overall! The staff went above and beyond!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Troysalyn
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "I really like this hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I'm not one for lengthy reviews. This is an all around awesome hotel. The staff was Very accommodating and the hotel was clean. They were also nice enough to upgrade my room. I would defiantly stay again.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great location to the Brown and Blue lines , great food and atmosphere
    Genuine Expedia guest review
    Other trip
    Nov 29, 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Charming Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was great, except the free drinks card. when I got tot the bar, I had the impression I could order any liquor I wanted, of course with a common sense, but bartender told me only wine and beer. Its very disappointed when you get a card without explanation on what you can get. If it was whatever I wanted, I was going to purchase some appetizers […] and much more, but cheap marketing does not work with me. I am in the hospitality business and I know. Read more
    Genuine Expedia guest review
    Other trip
    Nov 26, 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Perfect"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everyone we came in contact with at the hotel, from the check-in, to the house cleaners, were friendly, courteous, and knowledgeable. The location was perfect for us, being close to several of the CTA lines. The food at the IPO restaurant was delicious. The drinks made at the lobby bar were fantastic. I will definitely stay there again the next time […] I'm in Chicago. Read more
    Genuine Expedia guest review
    Other trip
    Nov 26, 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Nov 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Chic-Chicago"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was exactly what we were looking for, a great birthday weekend experience. The interior was super modern with elegant touches, the staff was helpful. Our room was HUGE and it's in the middle of the city. Don't hesitate, book t!
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Marie
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Fabulous"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was absolutely wonderful. It didn't feel like a 'hotel' at all. Spacious and so many extra touches. The staff was so helpful and friendly. A great place to stay!
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Awesome hotel in Chicago's Theater District"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Stay was fantastic, and room was great. We had a corner room, which was more roomy than others in the hotel. Bathroom was tiny but functional if you're ok with getting ready one-at-a-time. We did have to call to get our room made-up after returning on a Saturday evening, but it was probably our fault since we slept in late Saturday morning. Concierge […] was outstanding -- completely hooked us up with a complimentary entree and dessert at a great Asian/sushi place in town! Would definitely stay here again. :) Read more
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    Steve
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "The W"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Very nice hotel. Loved the room. Great view. Pillows were a little uncomfortable but they weren't that bad.
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    Laura
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Would definitely stay again."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place, loved the room and the atmosphere was wonderful.
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    Shawn
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    MichaelBOS
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Best hotel we stayed at in Chicago"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the decor, comfort, attentive staff, and location of this hotel. This was first trip to Chicago so I stayed at three different hotels while I was there and was most satisfied with the W.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Joe & Cindy
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Oct 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "W stands for Wow!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed at the W Chicago - City Center. Yes they wowed us...everyone from the valet parking guys to Laurelin, the concierge that spend some time finding a great comedy club for us in the area and booked it for us.; this was the best, friendliest service we received from a hotel in years! The lady at the desk when checking in asked if we were here […] for any reason and when we told her it was our anniversary she upgraded our room size with a very warm congrats...people, it's the little things like that that just makes your day. We even had a quick drink ( from a free drink card they gaves too ) at the bar and even the bartender was super nice, asking us question about where we were from, have a great time in Chicago etc... Wow! The room was nice; the toilet was in a tight fit spot, but overall cool looking room....the W wowed us. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    Rudy R
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful hotel in a great location! Staff was very professional and willing to let us check in early to get ready for the wedding we were in town to attend.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Exceptional Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My boyfriend and I were in town celebrating his birthday. Haley (staff member at registration) surprised us with a "happy birthday" treat in our room. The attention to detail and helpfulness of the staff made our stay memorable and wonderful.
    Genuine Hotels.com guest review
    Other trip
    Oct 2, 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Great romantic get-away spot"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My stay was fab. We have stayed at this location before and it is very nice because even though it's on a 'quieter' side of the city, it is still within comfortable walking distance of State Street Shopping and the museum/park end of Michigan Ave. Love it. Our next door neighbors were absolutely out of control but that was no reflection on the hotel […] quality or staff. :) Read more
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2012
    Renee K
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Close to transportation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The staff goes out of its way to accommodate any need. The drinks and small plates in the bar are delicious. The Michigan Avenue shops and restaurants are a walk away.
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2012
    Karen
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Very good overall experience."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotel was typical W experience, filled with young business folk under 40. I got in late, ate in the bar and had some surprisingly great food from the IPO restaurant. Room was large, shower was excellent. Lights next to bed were no good for reading, that's my only complaint, other than they charge for internet, which expensive chains do and cheaper chains […] don't. Read more
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    mxf339
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "sweet layout n rooms"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Sweet hotel...everyone nice and helpful but main lady was rude at desk because we didn't know that you needed your card to use the elevator
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Enjoyed the stay very Happy. Will stay again.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Staff at W Chicago City Center were amazing!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel staff were fantastic, the saturday of a long weekend brought in a major storm - driving dozens of guests to stay in the hotel foyer for a few hours while the storm passed. The staff handled the influx with calm and professionalism, making everyone of the guests feel at home. The next morning my wife and I asked if there was somewhere we could […] watch the gold medal match for the 2012 Olympics while eating breakfast - again the staff showed us quickly into the bar (which was closed); setup the TV to the right channel; turned on the sound and quickly sent over the breakfast menus from the restaurant. Just fantastic service. W Chicago City Center -- WELL DONE!! Read more
    Genuine Expedia guest review
    Other trip
    Aug 7, 2012
    Adam
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Great place to stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Yummy Sleep"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great, clean fun place...a little off the beaten path per se...but full of amenities and helpful staff. Great stay....and the beds - yummy! Great night's rest.
    Genuine Expedia guest review
    Other trip
    Jul 30, 2012
    Jason
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "My two-cents"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Wonderfully modern and trendy hotel. Rooms are little small but all the accommodations you could need are there along with an incredibly helpful staff. Acura also has a test drive program located out of the hotel which can get you a free ride in a MDX, saving you a few bucks one way instead of using a taxi
    Genuine Expedia guest review
    Other trip
    Jul 30, 2012
    jc
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Excellent customer service
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Puja
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "downtown close to shopping"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Easy online booking. Location was great since we were in the Chicago downtown area. Great service with checking in and checking out, staff was very courteous. Lobby was clean and the room clean and well organized.
    Genuine Hotels.com guest review
    1 night romance trip in May 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Fit our needs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We really enjoyed our stay. Only issue, overall room & bathroom size was pretty small but still manageable. Loved the decor! Location was perfect for what we needed....close to the train station.
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "great, comfortable experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The rooms were a bit small, and not all had good views --ours was of a construction site. But overall, great service, good food, and we had a wonderful time.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Betty
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Clean room, good location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I've apparently stayed at this hotel enough that I received an upgrade on my room, which I loved. Note: the "wonderful" room is TINY, but the others now have me reconsidering that I should upgrade all the time. The hotel is right near a Starbucks, Au Bon Pain, Jamba, CVS, and Walgreens, each of which I needed to stop by at at least once during my stay. […] It is also a short distance from the park, which was perfect for my summer weekend. The Acura car service that the hotel offers is a nice way to get around town as well. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Jun 2012
    RM
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Fun Hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2012
    CG
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Great downtown location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2012
    Nicole
    US

    W Chicago City Center
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Girls trip to Chicago"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The inside of the hotel is beautiful. The rooms are nice and big. The only odd thing we thought was that the bathroom door faces the beds not the hallway area as most do. The door is made of frosted glass and doesn't securely close. That may be uncomfortable for some. The location is perfect for downtown shopping and sightseeing.
    Genuine Expedia guest review
    Other trip
    Jun 17, 2012
    A Traveller
    US

    W Chicago City Center
    5.0 / 5
    Outstanding
    "Great hotel and location for our needs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We just had one night to stay downtown and the W was a great choice. Great staff, hotel, location, and fit the bill perfectly. We'd definitely stay there again.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US
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    W Chicago City Center

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